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Citymax Hotel Al Barsha at the Mall

3.0 star property
Hotel with free parking, near Mall of the Emirates

Photo gallery for Citymax Hotel Al Barsha at the Mall

Rooftop pool
Front of property
Double Room with 20% off F&B
2 bars/lounges
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
  • Laundry
  • Housekeeping
The current price is NZ$144
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
Behind Mall of Emirates, Al Barsha First, Dubai
  • Place, Mall of the Emirates
    ‪8 min walk‬
  • Place, Ski Dubai
    ‪8 min walk‬
  • Place, Souk Madinat Jumeirah
    ‪3 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪20 min drive‬

Room options

View all photos for Double Room with 20% off F&B

Double Room with 20% off F&B

Double Room with 20% off F&B

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Renovated in 2018
Hairdryer
Private bathroom
Shower/bath combination
Free bottled water
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Double Room

Family Double Room

Family Double Room

Highlights

Air conditioning
LCD TV
Renovated in 2018
Hairdryer
Private bathroom
Shower/bath combination
Free bottled water
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room with 20% off F&B

Twin Room with 20% off F&B

Twin Room with 20% off F&B

Highlights

Air conditioning
LCD TV
Renovated in 2018
Hairdryer
Private bathroom
Shower/bath combination
Free bottled water
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Dubai

At Citymax Hotel Al Barsha at the Mall you'll be within just a 15-minute stroll of popular places like Mall of the Emirates and Ski Dubai. Highlights at this hotel include 2 bars/lounges, a restaurant and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a health club and a 24-hour front desk. Added amenities include a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .You'll be 3.9 km (2.5 mi) from Burj Al Arab and 3.2 km (2 mi) from Souk Madinat Jumeirah with a stay at this 3-property class Al Barsha hotel.

What's nearby

  • Mall of the Emirates - 8 min walk - 0.7 km
  • Ski Dubai - 8 min walk - 0.7 km
  • Souk Madinat Jumeirah - 3 min drive - 3.4 km
  • Wild Wadi Water Park - 3 min drive - 3.7 km
  • Burj Al Arab - 4 min drive - 4.1 km

Getting around

  • Mall of the Emirates Station - 13 min walk
  • Dubai (DXB-Dubai Intl.) - 31 min drive

Restaurants

  • ‪Bougee Lounge - ‬9 min walk
  • ‪Sarvana Bhavan - ‬1 min walk
  • ‪Chops N Hopes - ‬2 min walk
  • ‪High So - ‬1 min walk
  • ‪ChicKing - ‬9 min walk

About this property

Citymax Hotel Al Barsha at the Mall

Hotel with free parking, near Mall of the Emirates
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A health club, a vending machine, and gift shops/newsstands are also featured at the business-friendly Citymax Hotel Al Barsha at the Mall. Free self parking is available. A complete renovation of Citymax Hotel Al Barsha at the Mall was completed in May 2018.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

  • 1 building
  • 376 guestrooms or units
  • 14 levels
  • 2 bars or lounges
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Citymax Hotel Al Barsha at the Mall offers 376 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in May 2018.

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Outdoor pool
Citymax Hotel Al Barsha
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 64 reviews
The price is NZ$150
includes taxes & fees
19 Oct - 20 Oct
Citymax Hotel Al Barsha

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 for adults and AED 24.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • City Cafe

Things to do

  • Billiards/pool table
  • Health club
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Area rugs in public areas
  • Handrails in stairways
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - May 2018

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citymax Hotel Al Barsha at the Mall

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 49 for adults and from AED 24.50 for children
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citymax
Citymax Al Barsha Dubai
Citymax Barsha
Citymax Dubai Al Barsha
Citymax Hotel
Citymax Hotel Al Barsha Dubai
Citymax Hotel Barsha
Citymax Hotel Dubai Al Barsha
Hotel Citymax
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha Mall
Citymax Al Barsha Mall
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha at the Mall Hotel
Citymax Hotel Al Barsha at the Mall Dubai
Citymax Hotel Al Barsha at the Mall Hotel Dubai

Frequently asked questions

What is the cancellation policy at Citymax Hotel Al Barsha at the Mall?

Citymax Hotel Al Barsha at the Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citymax Hotel Al Barsha at the Mall?

As of 18 Oct 2025, prices found for a 1-night stay for 2 adults at Citymax Hotel Al Barsha at the Mall on 19 Oct 2025 start from NZ$139.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Citymax Hotel Al Barsha at the Mall?

Yep, Citymax Hotel Al Barsha at the Mall has a free self car park.

Are there any beaches close to Citymax Hotel Al Barsha at the Mall?

The closest beach to Citymax Hotel Al Barsha at the Mall is Marina Beach (7.4 km).

Does Citymax Hotel Al Barsha at the Mall serve breakfast?

Yeah, buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Citymax Hotel Al Barsha at the Mall?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Citymax Hotel Al Barsha at the Mall?

Yep, you can grab a meal at Citymax Hotel Al Barsha at the Mall's onsite restaurant.

What time are check-in & check-out at Citymax Hotel Al Barsha at the Mall?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Citymax Hotel Al Barsha at the Mall?

No, pets and service animals are not allowed.

Citymax Hotel Al Barsha at the Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 243 out of 852 reviews
Rating 8 - Good. 375 out of 852 reviews
Rating 6 - Okay. 160 out of 852 reviews
Rating 4 - Poor. 48 out of 852 reviews
Rating 2 - Terrible. 26 out of 852 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Syed, MOUNTIAN VIEW

Stayed 4 nights in Jul 2025

2/10 Terrible

Anthony

Disliked: Property conditions & facilities
I arrived at 4 am with prior notice and my room was still not ready. They gave me a different room and promised to switch me later. Upon entering the room it looked very little like the images. The furniture was worn, faded and in rough shape. When I tried to take a shower the water scalded me and I burnt my arm. It would not cool. Additionally the shower quickly flooded. When I complained they found another room for me. I was told that the weather caused the hot water. At 4 am it was hot enough to burn. Upon going to the new room I was able to get cool water but the shower head was broken and would raise above my chest. And again it flooded, to which maintenance said they all flood. I got about 30 minutes of sleep on the rock hard bed before I packed up and checked out. Moving to a different hotel.
Stayed 7 nights in Jul 2025

10/10 Excellent

Marwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

BYRON

Business traveller
Liked: Cleanliness
Good property.
Stayed 6 nights in Jun 2025

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Location close to the mall of the emirates and nice restaurants
Stayed 1 night in Jun 2025

10/10 Excellent

Marwan

Stayed 4 nights in Jun 2025

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel at a great location
Stayed 1 night in Jun 2025

10/10 Excellent

Kristian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 8 nights in Jun 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente experiencia

Mi reciente estadía en el Hotel Citymax Al Barsha fue una experiencia verdaderamente grata. Desde nuestra llegada, fuimos recibidos con una atención cálida, profesional y llena de hospitalidad. Un agradecimiento muy especial para Leonora, Stella y Fatiha, tres joyas en la recepción que nos trataron como auténticos reyes, siempre con una sonrisa y una disposición admirable. Y, por supuesto, gracias al manager Ahmed Farik, por liderar un equipo que realmente se esfuerza por brindar un servicio de clase mundial. El lobby del hotel tenía un aroma encantador que invitaba a quedarse, a relajarse, a disfrutar. El ambiente era acogedor y moderno, ideal tanto para viajeros de negocios como de placer. El desayuno fue excelente, y todo el personal del restaurante nos atendió con una amabilidad espectacular, atentos a cada detalle. La única observación que tengo es respecto a las camas en las habitaciones dobles, que me parecieron un poco pequeñas, como si estuvieran pensadas más para niños que para adultos. Fuera de eso, todo lo demás fue impecable. La ubicación del hotel es lo mejor que tuvimos, llena de restaurantes, tiendas de compras y una cercanía de dos Mall de los más conocidos de Dubai Emirates y Dubai Mall Gracias por hacer de nuestra visita a Dubái una experiencia aún más especial. ¡Espero volver pronto y recomendaré el hotel con entusiasmo a todos los que viajen a esta hermosa ciudad! — Francisco Montás Echolatino Viajes
Stayed 2 nights in Apr 2025

10/10 Excellent

Ayman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Perfect location, very clean, very nice service. Nice support from staff
Stayed 7 nights in Feb 2025

10/10 Excellent

Osama

Stayed 3 nights in Jan 2025

6/10 Okay

Muhammad

Travelled with family
Reasonable for a one night stay. Staff was helpful. Rooms are somewhat small, and smell a bit. We arrived late after midnight and the Room wasn't ready. We had to wait for a while until the room is ready. I didn't like the idea of that extensive ID verification for every one staying, but it seems a common thing among hotels in the region.
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Staff & service
Stayed 8 nights in Feb 2024

8/10 Good

David

Liked: Staff & service
Stayed 8 nights in Feb 2024

8/10 Good

David

Liked: Staff & service
Stayed 8 nights in Feb 2024

8/10 Good

David

Liked: Staff & service
Stayed 8 nights in Feb 2024

10/10 Excellent

Phillip S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 8 nights in Oct 2023

4/10 Poor

Martin

10/10 Excellent

Sabah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and amazing location as it is right behind emirates mall! The road to the hotel is so packed during peak hours with heavy traffic. Breakfast was good and diverse

8/10 Good

Oluwole

Stayed 3 nights in Sep 2022

8/10 Good

George, Damascus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay, the hotel is clean and the location is fantastic!
Stayed 7 nights in May 2022

8/10 Good

Stephen, Banstead

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located very close to the Mall of the Emirates (just across the road). Downside is traffic can be bad at peak times. Rooms on the small side, but adequate and very clean. Two bars onsite (one sports and one with live music) both reasonably priced (for Dubai). Hotel breakfast also reasonably priced (for Dubai) - but hot choices a little limited. Roof top pool nice size (15m) and very clean, only downside is limited sun bed space. Owing to Covid, only 12 at a time permitted in the pool area on sunbeds (with no more than 8 of those in pool).
Stayed 12 nights in Oct 2021

4/10 Poor

Yafil Mubarak

Travelled with family
Disliked: Amenities
What is unique about this property is the location and sports bar. I didn't like the towels, they were too old, the room was tiny in conoarison to other rooms that seem more spacious, the bathroom was poorly installed and my safe didn't work. Honestly i am never going back after this second time.
Stayed 3 nights in Oct 2021

8/10 Good

Nora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok
Stayed 1 night in Sep 2021