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Four Seasons Resort Dubai at Jumeirah Beach

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for Four Seasons Resort Dubai at Jumeirah Beach

Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video - submitted by Olga Zaitseva
Suite, 1 King Bed, Beach View (Imperial)
Exterior
Indoor wedding

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Room service
The current price is NZ$1,291
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
Jumeirah Road, Dubai, 128777
  • Place, City Walk
    ‪3 min drive‬
  • Place, Burj Khalifa
    ‪5 min drive‬
  • Place, Dubai Mall
    ‪5 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪14 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Dubai Skyline)

Premium Room, 1 King Bed (Dubai Skyline)

Premium Room, 1 King Bed (Dubai Skyline)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Sea View

Premier Room, 1 King Bed, Sea View

Premier Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 70 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Jumeirah Skyline)

Suite, 1 King Bed (Jumeirah Skyline)

Suite, 1 King Bed (Jumeirah Skyline)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 137 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Sea View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 106 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Deluxe Room, 2 Queen Beds, City View

Deluxe Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 70 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Beach View (Imperial)

Suite, 1 King Bed, Beach View (Imperial)

Suite, 1 King Bed, Beach View (Imperial)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 210 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Sea View (Jumeirah)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Sea View (Jumeirah)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 137 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 70 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Resort View

Deluxe Room, 1 King Bed, Resort View

Deluxe Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | View from property

Executive Suite, 1 King Bed

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 106 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room With Sea View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premier Room With Sea View

  • Sleeps 3

View all photos for Four Seasons Junior King Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Four Seasons Junior King Suite

  • Sleeps 3

View all photos for Jumeirah Sea View King Suite

Living area

Jumeirah Sea View King Suite

  • Sleeps 3

View all photos for Deluxe Resort View King Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Resort View King Room

  • Sleeps 3

View all photos for Deluxe Room with City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room with City View

  • Sleeps 2

View all photos for Imperial King Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Imperial King Suite

  • Sleeps 3

View all photos for Deluxe Two Queen Room With City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Two Queen Room With City View

  • Sleeps 3

View all photos for Deluxe King Room With City View

55-inch LCD TV with satellite channels, TV, iPod dock

Deluxe King Room With City View

  • Sleeps 3

View all photos for Deluxe Sea View Room (1 King Sized Bed)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Sea View Room (1 King Sized Bed)

  • Sleeps 3

View all photos for Four Seasons Sea View King Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Four Seasons Sea View King Suite

  • Sleeps 3

View all photos for Dubai Premium Skyline Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Dubai Premium Skyline Room

  • Sleeps 3

View all photos for Jumeirah Skyline King Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Jumeirah Skyline King Suite

  • Sleeps 3

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About the area

Dubai

A luxury stay in the heart of Dubai awaits you at Four Seasons Resort Dubai at Jumeirah Beach, a recipient of the prestigious Conde Nast Gold List award in 2022. Within a 10-minute stroll you'll find Jumeirah Archaeological Site and Safa Park within a 30-minute walk. Highlights at this beachfront hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The restaurant, Sea Fu, serves seafood and is open for brunch, lunch and dinner. Hendricks Bar is the hotel's own bar, serving drinks along with dinner and light fare. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site indoor swimming pool and nightclub. 12901 square feet (1199 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a 24-hour gym and an outdoor tennis court. Each morning buffet breakfast is served between 7 AM and 11:30 AM. There's also the convenience of free valet parking. .Places within a 30-minute walk of this 5-property class Jumeirah hotel include Mercato Shopping Mall and Majlis Ghorfat Um-al-Sheef.

What's nearby

  • City Walk - 3 min drive - 2.7 km
  • Burj Khalifa - 5 min drive - 4.1 km
  • Dubai Mall - 5 min drive - 4.8 km
  • Dubai Fountain - 6 min drive - 4.1 km
  • Dubai World Trade Centre - 7 min drive - 6.3 km

Getting around

  • Emirates Towers Station - 6 min drive
  • Dubai (DXB-Dubai Intl.) - 24 min drive

Restaurants

  • ‪Huqqabaz - ‬5 min walk
  • ‪Al Falamanki - ‬4 min walk
  • ‪Nammos Dubai - ‬7 min walk
  • ‪Toby’s Estate - ‬2 min walk
  • ‪Samad Al Iraqi Restaurant - ‬6 min walk

About this property

Four Seasons Resort Dubai at Jumeirah Beach

Luxury hotel on the beach, with 2 outdoor pools
Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Four Seasons Resort Dubai at Jumeirah Beach, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a complimentary children's club, a children's pool and a seasonal outdoor pool. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 237 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 3 bars or lounges
  • 12901 sq ft of conference space
  • 1199 sq. m of conference space
  • Built in 2014
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Four Seasons Resort Dubai at Jumeirah Beach offers 237 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Four Seasons Resort Dubai at Jumeirah Beach is listed in the 2022 Condé Nast Traveller Gold List of the world's best places to stay.

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Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from June 17 2025 to September 17 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Seasons Resort Dubai at Jumeirah Beach

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 215 for adults and from AED 108 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Seasons Resort Dubai Jumeirah Beach
Four Seasons Resort Dubai Jumeirah Beach
Four Seasons Resort Jumeirah Beach
Four Seasons Dubai Jumeirah Beach
Four Seasons Jumeirah Beach
Hotel Four Seasons Resort Dubai at Jumeirah Beach Dubai
Dubai Four Seasons Resort Dubai at Jumeirah Beach Hotel
Four Seasons Resort Dubai at Jumeirah Beach Dubai
Hotel Four Seasons Resort Dubai at Jumeirah Beach
Four Seasons Dubai Jumeirah
Four Seasons Dubai At Jumeirah
Four Seasons Resort Dubai at Jumeirah Beach Hotel
Four Seasons Resort Dubai at Jumeirah Beach Dubai
Four Seasons Resort Dubai at Jumeirah Beach Hotel Dubai

Frequently asked questions

What is the cancellation policy at Four Seasons Resort Dubai at Jumeirah Beach?

Four Seasons Resort Dubai at Jumeirah Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Seasons Resort Dubai at Jumeirah Beach?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Four Seasons Resort Dubai at Jumeirah Beach on 30 Sept 2025 start from NZ$1,281.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Seasons Resort Dubai at Jumeirah Beach?

Yep, Four Seasons Resort Dubai at Jumeirah Beach has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Four Seasons Resort Dubai at Jumeirah Beach?

Yep, Four Seasons Resort Dubai at Jumeirah Beach is a short 20-minute walk from Jumeirah Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find motor boats and boat tours.

Is there a spa on site at Four Seasons Resort Dubai at Jumeirah Beach?

Yep, there is an onsite spa at Four Seasons Resort Dubai at Jumeirah Beach. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Four Seasons Resort Dubai at Jumeirah Beach have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Four Seasons Resort Dubai at Jumeirah Beach?

Four Seasons Resort Dubai at Jumeirah Beach features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Four Seasons Resort Dubai at Jumeirah Beach a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Four Seasons Resort Dubai at Jumeirah Beach.

Is Four Seasons Resort Dubai at Jumeirah Beach family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as changing tables and highchairs in the guestrooms, it's no surprise that Four Seasons Resort Dubai at Jumeirah Beach is a hit with families.

Are there hot tubs in the rooms at Four Seasons Resort Dubai at Jumeirah Beach?

No, but there are deep-soaking baths in the guestrooms.

Does Four Seasons Resort Dubai at Jumeirah Beach serve breakfast?

Yeah, buffet brekkie is on offer daily between 7 AM and 11:30 AM.

Is there a free airport shuttle available at Four Seasons Resort Dubai at Jumeirah Beach?

No, Four Seasons Resort Dubai at Jumeirah Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Four Seasons Resort Dubai at Jumeirah Beach?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone? One of the dining venues will be unavailable from June 17 2025 to September 17 2025 (dates subject to change).

What time are check-in & check-out at Four Seasons Resort Dubai at Jumeirah Beach?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Four Seasons Resort Dubai at Jumeirah Beach?

No, pets and service animals are not allowed.

Four Seasons Resort Dubai at Jumeirah Beach Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 343 out of 427 reviews
Rating 8 - Good. 56 out of 427 reviews
Rating 6 - Okay. 16 out of 427 reviews
Rating 4 - Poor. 7 out of 427 reviews
Rating 2 - Terrible. 5 out of 427 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 5 nights in Jun 2025

8/10 Good

mariano

Liked: Cleanliness, amenities, property conditions & facilities
property and staff excellent refund promised still not arrived after almost a week
Stayed 6 nights in Jun 2025

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Stayed 3 nights in Mar 2025

10/10 Excellent

Nadine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very luxurious. It’s quiet expensive though, especially the restaurants and food inside it
Stayed 2 nights in Apr 2025

10/10 Excellent

IOSEFIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best beach resort in Dubai
Stayed 3 nights in Mar 2025

10/10 Excellent

Katherine, Savannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. Loved being on the beach, the grounds & pools were amazing. Very attentive & friendly staff. Very happy we chose here to stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dominic

Stayed 1 night in Mar 2025

6/10 Okay

Rebecca

Travelled with group
Liked: Cleanliness
Scruffy beds & tables on the beach were disappointing - the view of a caravan site opposite is absolutely awful - the loud music from Nammos next door is not nice either. The hotel rooms are extremely dated. Service at breakfast was terrible. The only plus was the amazing housekeeping in our rooms.
Stayed 4 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing like always

10/10 Excellent

charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There isn't anything not to like. It's amazing.
Stayed 7 nights in Feb 2025

10/10 Excellent

Amr, Winter park

Stayed 4 nights in Nov 2024

10/10 Excellent

Zachary

Stayed 1 night in Dec 2024

10/10 Excellent

Karim

Stayed 1 night in Nov 2024

10/10 Excellent

Fatima

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experiences of our life. The hotel staff was amazing and super nice. We were welcomed to wonderful surprises and treats. I cant say enough positive and good things. We can't wait to go back!
Stayed 4 nights in Nov 2024

8/10 Good

Bishr

Stayed 4 nights in Sep 2024

10/10 Excellent

Marie Jo

Loved it and will be back
Stayed 5 nights in Nov 2024

10/10 Excellent

Stefan

Stayed 5 nights in Oct 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Pool staff 20/10!!!! Service was unmatchable in other properties!
Stayed 4 nights in Oct 2024

10/10 Excellent

Gustavo, Chula Vista

Travelled with group
Liked: Amenities
Excelent service, food and facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Nawarat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service
Stayed 3 nights in Sep 2024

10/10 Excellent

ALEJANDRO, Guatemala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was amazing and we highly recommend this property. Staff and service at the fitness center, hendricks bar, pool and beach was exceptional. Not so much at the lobby restaurant, where orders and overall service was a little slow. Special thanks to the amazing concierge but especially to Mariana, Noor and Carlos with whom we interacted the most. Even before we arrived and during our stay helped us with tours, restaurants, change of plans with they attentive and knowledgeable service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give it a higher number of stars, My wife and I have done a lot of traveling. We've stayed in all types of hotels. This by far, has been the best experience we've had. We went with a toddler and a 6 yr old. The staff was super attentive not only to us but our kids as well. We arrived early on a red-eye flight. They were be able to get us a room early in the morning. The front desk staff would bring out different props/toys to cheer our kids up. The staff is constantly pampering you. The experience was so amazing, our oldest said that when we go back to Dubai, we have to stay there. They have a kids club which both kids enjoyed. The pool area is very spacious and kids of all ages and swimming skills can enjoy. The food selection is amazing. I highly recommend it. Thanks to all the team
Stayed 2 nights in Aug 2024