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Excelsior Hotel Deira (formerly Sheraton Deira)

Property class: 4

Photo gallery for Excelsior Hotel Deira (formerly Sheraton Deira)

The Grand Excelsior Hotel with a modern design, multiple floors, and a prominent entrance.
A golf course with a modern building, palm trees, and a body of water.
A modern lounge area with plush seating, a glass partition, and ambient lighting.
A rooftop pool area with lounge chairs, a covered seating area, and a city skyline in the background.
A spacious hotel lobby with multiple dining areas, a central fountain, and a balcony with a view.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$107
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Al Muteena Street, Deira, Dubai, 5772
  • Place, Reef Mall
    ‪12 min walk‬
  • Place, Al Ghurair Centre
    ‪15 min walk‬
  • Place, Dubai Creek
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a patterned carpet.

Deluxe Double Room, 1 King Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a patterned carpet.

Junior Suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a patterned carpet.

Executive Suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a patterned carpet.

Family Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Family Room, Multiple Beds

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a patterned carpet.

Family Room, Multiple Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with a bed, a sofa, a desk, and a chair. There is a lamp on the desk and a framed picture on the wall.

Deluxe Twin Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

A hotel room with a bed, a sofa, a desk, and a chair. There is a lamp on the desk and a framed picture on the wall.

Superior Twin Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a patterned carpet.

Deluxe Room, 1 Queen Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a patterned carpet.

Royal Suite

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a television on a wooden cabinet, a desk with a chair, and a small table with a lamp.

Superior Room, 1 King Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, 3 Single Beds

A hotel room with a large bed, a television on a wooden cabinet, a desk with a chair, and a small table with a lamp.

Standard Triple Room, 3 Single Beds

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

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About the area

Dubai

Excelsior Hotel Deira (formerly Sheraton Deira) puts you in the centre of Dubai, 3.2 km (2 mi) from City Centre Deira and 3.2 km (2 mi) from Dubai Creek. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include Swedish massages and Thai massages. The restaurant, Terrace, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the nightclub, 24-hour gym, sauna and kids' swimming pool. 8073 square feet (750 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Deira hotel, you'll be 3.3 km (2 mi) from Gold Souk and 4.6 km (2.9 mi) from Grand Mosque.

What's nearby

  • Reef Mall - 12 min walk - 1.1 km
  • Al Ghurair Centre - 15 min walk - 1.3 km
  • Burj Nahar Mall - 15 min walk - 1.3 km
  • Dubai Creek - 2 min drive - 2.0 km
  • Naif Souq - 3 min drive - 2.7 km

Getting around

  • Abu Baker Al Siddique Station - 11 min walk
  • Dubai (DXB-Dubai Intl.) - 14 min drive

Restaurants

  • ‪Tiki Bar - ‬9 min walk
  • ‪Coco's City Center - ‬10 min walk
  • ‪Nasrin Restaurant (مطعم نسرين) - ‬5 min walk
  • ‪Sarvana Bhavan - ‬4 min walk
  • ‪Eagle Restaurant - ‬8 min walk

About this property

Excelsior Hotel Deira (formerly Sheraton Deira)

Excelsior Hotel Deira (formerly Sheraton Deira) offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 8073 square feet (750 square metres) and includes conference space. A children's pool, a nightclub, and a sauna are also featured at the business-friendly Excelsior Hotel Deira (formerly Sheraton Deira). An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 229 guestrooms or units
  • 5 levels
  • Conference rooms
  • 8073 sq ft of conference space
  • 750 sq. m of conference space
  • Nightclub
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Excelsior Hotel Deira (formerly Sheraton Deira) offers 229 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include Swedish massages and Thai massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (AED 50 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 for adults and AED 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Cafe
  • Terrace

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8,073 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Smooth flooring in room
  • Tile flooring in room
  • Wheelchair accessibility

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excelsior Hotel Deira (formerly Sheraton Deira)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200 per accommodation, per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 49 for adults and from AED 25 for children
  • Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 4)
  • Secured self-parking fee: AED 50 per day
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number 573556

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Excelsior Hotel Deira Dubai
Grand Excelsior Deira Dubai
Grand Excelsior Deira
Sheraton Deira Dubai
Grand Excelsior
Grand Excelsior Deira Dubai
Grand Excelsior Hotel Deira Hotel
Grand Excelsior Hotel Deira Dubai
Grand Excelsior Hotel Deira Hotel Dubai

Frequently asked questions

Is parking available at Excelsior Hotel Deira (formerly Sheraton Deira)?

Yep, Excelsior Hotel Deira (formerly Sheraton Deira) has a secured self car park for AED 50 per day. A self car park is also available, for a fee. Onsite parking is limited.

How much does it cost to stay at Excelsior Hotel Deira (formerly Sheraton Deira)?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at Excelsior Hotel Deira (formerly Sheraton Deira) on 1 Nov 2026 start from NZ$107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Excelsior Hotel Deira (formerly Sheraton Deira)?

The closest beach to Excelsior Hotel Deira (formerly Sheraton Deira) is Jumeirah Beach (15.7 km).

Is there a spa on site at Excelsior Hotel Deira (formerly Sheraton Deira)?

Yep, there is an onsite spa at Excelsior Hotel Deira (formerly Sheraton Deira). You'll enjoy services like Swedish massages.

Does Excelsior Hotel Deira (formerly Sheraton Deira) have a pool?

Excelsior Hotel Deira (formerly Sheraton Deira) has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at Excelsior Hotel Deira (formerly Sheraton Deira)?

Excelsior Hotel Deira (formerly Sheraton Deira) features a full-service spa, a nightclub and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Excelsior Hotel Deira (formerly Sheraton Deira) a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Excelsior Hotel Deira (formerly Sheraton Deira).

Does Excelsior Hotel Deira (formerly Sheraton Deira) serve breakfast?

Yeah, buffet brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Excelsior Hotel Deira (formerly Sheraton Deira)?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Excelsior Hotel Deira (formerly Sheraton Deira)?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Excelsior Hotel Deira (formerly Sheraton Deira)?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Excelsior Hotel Deira (formerly Sheraton Deira)?

No, pets and service animals are not allowed.

Excelsior Hotel Deira (formerly Sheraton Deira) Reviews

Reviews

6.8
Rating 10 - Excellent. 87 out of 355 reviews
Rating 8 - Good. 104 out of 355 reviews
Rating 6 - Okay. 65 out of 355 reviews
Rating 4 - Poor. 42 out of 355 reviews
Rating 2 - Terrible. 57 out of 355 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very Nice Hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was nice stay
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Amenities
Disliked: Property conditions & facilities
good shops arounds
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Ok
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a really unique hotel with an atrium feature and lots of rooms. The price was so reasonable for what you get.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
...Good conditions and nice apartment for the price , a bit old but nice
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty place
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very helpful staff. Ask for NAIF and he will fix everything for you.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Location and staff
Stayed 10 nights in Feb 2023
Verified review

6/10 Okay

Liked: Staff & service
The staffs were very good
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

Liked: Staff & service
Only thing great was lot of Indian food places near it but honestly poverty was not clean
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe
Stayed 5 nights in Apr 2024
Verified review

4/10 Poor

Basic hotel. Too noisy at night. Heavy indian influence.
Stayed 3 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book this hotel please!!!!!!! Rooms are dirty, smell like cigarettes, no cleanliness And they scammed us. There was a Pakistani guy at front desk said he will refund our money since we only stayed in the room for 10 minutes. He didn’t return our money. We basically paid for 4 nights and didn’t even stayed there
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
Everything felt neglected
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 9 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
it is not worth the money i paid especially breakfast which was bas and nothing to choose from.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall cleaniness and the attitude of the staff.
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Liked: Staff & service
is ok but not very good
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very disgusting, and was very bad services, and very dirty!!! And my husband he get itchy in his body!!
Stayed 6 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Is not like expected for the price… bathroom not very clean… we have to ask for coffee towels hot water etcccc
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming back from COVID long closure they are doing well.
Stayed 3 nights in May 2023
Verified review

6/10 Okay

The room was in not good condition but it was big enough. At check in instead of family suit they gave us Executive suit and added one bed. Generally hotel is very old. Needs to be rinnovated. But the location of the hotel is nice. The staff is very helpful.
Stayed 5 nights in Nov 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room needs some serious updates. The closet is dusty, the bathtub has a black film and the wall is mouldy.
Stayed 1 night in Dec 2025