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4.8 out of 5

"Excellent and special mention to Market Cafe Manager Tausar terrific service and team " More

By a verified traveller on Tue 18 Jun 2019

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Hotel Description

A luxury stay in Dubai awaits you at Grand Hyatt Dubai. You'll be 2.8 km (1.7 mi) from Dubai Creek and 4.8 km (3 mi) from City Centre Deira. Highlights at this family-friendly hotel include 13 restaurants, 2 outdoor swimming pools, and a full-service spa.

A day of pampering can include deep-tissue massages, hot stone massages, and body wraps along with aromatherapy and mani/pedis. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the indoor swimming pool, nightclub, gym, and kids' club. Business amenities include meeting rooms and a business center. Plus you'll find free WiFi in public areas, a sauna, and a coffee shop/cafe. Continental breakfast is available daily between 6:30 AM and 11 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 5-star Bur Dubai hotel include Dubai Frame and Dubai Garden Glow.

Grand Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$249* Per night/room 12 May - 13 May

Club Room, 1 King Bed (Superior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Prince Suite with Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Suite, 1 Bedroom, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe Family Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Family Suite NYE Experience with compulsory Gala Dinner AED 1600 per adult and AED 800 per child

Bed Count 2 King Beds Maximum Occupancy 4 Max

Grand Hyatt Dubai ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Hyatt Dubai

Everyone (2) Couples (1) Family (1)
5 out of 5

Posted by on 30 Aug. 2023

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Comment from Hotel Management

21 Sep. 2023 by Fathi Khogaly

Dear Roger, Thank you for leaving us with a 5-star rating. We hope to have the pleasure of welcoming you back again soon. Warm Regards,Fathi Khogaly Area Vice President

5 out of 5
Excellent and special mention to Market Cafe Manager Tausar terrific service and team

Posted by , from Sydney on 18 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Grand Hyatt Dubai Team

Dear AA, Thank you for sharing your experience with us! We will surely inform Tushar and the team of your wonderful comments regarding their service. Best regards, Grand Hyatt Dubai Team

4 out of 5

Unnecessary

F & B to expensive, way to many uncontrolled kids in dinning areas.

Posted by on 27 Sep. 2015

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5 out of 5
Pros: Helpful staff and polite
Location: Perfect
Facilities: Lovely; Value: Affordable, One of the best priced; Service: Go the extra mile; Cleanliness: Beautiful; Close to most things 10 mins away from the city if needed.

Posted by , from Australia - SA - Adelaide on 8 Oct. 2014

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Renovations + Closures

The following facilities are closed during Ramadan:

  • Bar/lounge

All-inclusive Details

  • Fitness facilities included

Property Features

Grand Hyatt Dubai offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. There are 13 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. A nightclub, a sauna, and a terrace are also featured at the luxury Grand Hyatt Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 682 guestrooms or units
  • 16 levels
  • 4 buildings
  • 13 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 4
  • Indoor tennis courts - 1
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Metro station: Health Care City Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Hyatt Dubai offers 682 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11 AM.

Grand Hyatt Dubai has 13 restaurants on site.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Grand Hyatt Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Renewable energy source - solar
  • Security system
  • Children stay free - maximum age 11
  • Gloves are available for guests
  • Annual carbon offsets
  • Humane animal treatment
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1600
  • New Year's Eve (31 December) Gala Dinner per child: AED 800 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AED 142 for adults and AED 71 for children
  • Airport shuttle fee: AED 265 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: AED 265.00 (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Grand Hyatt
  • Grand Hyatt Dubai
  • Grand Hyatt Dubai Hotel
  • Hyatt Dubai Grand
  • Dubai Hyatt
  • Grand Hyatt Dubai Hotel Dubai
  • Hyatt Dubai
  • Grand Hyatt Dubai Hotel
  • Grand Hyatt Dubai Dubai
  • Grand Hyatt Dubai Hotel Dubai

You should know

  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.