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Holiday Inn & Suites Dubai Festival City by IHG

4.0 star property
Central hotel connected to a shopping centre in Dubai with a full-service spa

Photo gallery for Holiday Inn & Suites Dubai Festival City by IHG

Minibar, in-room safe, desk, blackout curtains
Exterior
Exterior
Outdoor pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Gym
The current price is NZ$120
includes taxes & fees
2 June - 3 June

Explore the area

Map
Gateway Avenue, Festival City, Dubai
  • Dubai Festival City Mall
    ‪13 min walk‬
  • Dubai Creek
    ‪19 min walk‬
  • Dubai Mall
    ‪10 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Kitchen

Premium Room, 1 King Bed, Kitchen | View from room

Premium Room, 1 King Bed, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Smart TV
Pillow menu
Blackout curtains
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

View from room

Family Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 King Bed

View all photos for Apartment, 1 Bedroom (Creek View)

Minibar, in-room safe, desk, blackout curtains

Apartment, 1 Bedroom (Creek View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
Private bathroom
  • Water view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Waterfront View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom, Balcony

Premium Apartment, 1 Bedroom, Balcony

Premium Apartment, 1 Bedroom, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • City view
  • Sleeps 5
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Terrace

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Private bathroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room (Waterfront View)

View from room

Standard Room (Waterfront View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
  • Water view
  • 28 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Kitchen, City View

View from room

Premium Room, 1 King Bed, Kitchen, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Smart TV
Pillow menu
Blackout curtains
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Terrace

View from room

Standard Room, 1 King Bed, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Private bathroom
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
Private bathroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Waterfront View)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Waterfront View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
  • Water view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Dubai

Holiday Inn & Suites Dubai Festival City by IHG puts you in the heart of Dubai, connected to a shopping centre and within a 20-minute stroll of Dubai Festival City Mall and Dubai Creek. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The restaurant, Sirocco, serves international cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the 24-hour gym, sauna and kids' swimming pool. Business amenities include 6 meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 11 AM. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 4-property class Dubai Festival City hotel include Dubai World Trade Centre and Dubai Frame.

What's nearby

  • Dubai Festival City Mall - 13 min walk - 1.1 km
  • Dubai Creek - 19 min walk - 1.6 km
  • Dubai World Trade Centre - 9 min drive - 10.5 km
  • Dubai Mall - 10 min drive - 11.8 km
  • Burj Khalifa - 11 min drive - 12.1 km

Getting around

  • Al Jadaf Station - 5 min drive
  • Dubai (DXB-Dubai Intl.) - 10 min drive

Restaurants

  • ‪Ikea Restaurant - ‬4 min walk
  • ‪IKEA's Restaurant - ‬5 min walk
  • ‪Godiva - ‬13 min walk
  • ‪Choco Lovers - ‬13 min walk
  • ‪Ikea Café - ‬3 min walk

About this property

Holiday Inn & Suites Dubai Festival City by IHG

Central hotel connected to a shopping centre in Dubai with a full-service spa
Holiday Inn & Suites Dubai Festival City by IHG offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. A children's pool, a 24-hour fitness centre, and spa services are also featured at the business-friendly Holiday Inn & Suites Dubai Festival City by IHG. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 496 guestrooms or units
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar by the pool
  • Dining venue
Holiday Inn & Suites Dubai Festival City by IHG offers 496 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 47-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include massages.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Russian, Spanish, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: AED 75 per person
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Joe's Backyard Grill
  • Sirocco
  • Z Garden
  • Zeste Cafe

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (254 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 75 per person
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Holiday Inn Dubai Festival City Hotel
Holiday Inn Festival City Hotel
Holiday Inn Festival City

Frequently asked questions

What is the cancellation policy at Holiday Inn & Suites Dubai Festival City by IHG?

Holiday Inn & Suites Dubai Festival City by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn & Suites Dubai Festival City by IHG?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Dubai Festival City by IHG on 2 Jun 2025 start from NZ$112.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn & Suites Dubai Festival City by IHG?

Yep, Holiday Inn & Suites Dubai Festival City by IHG has a free self car park and free valet parking.

Are there any beaches close to Holiday Inn & Suites Dubai Festival City by IHG?

The closest beach to Holiday Inn & Suites Dubai Festival City by IHG is Jumeirah Beach (15.1 km).

Is there a spa on site at Holiday Inn & Suites Dubai Festival City by IHG?

Yep, there is an onsite spa at Holiday Inn & Suites Dubai Festival City by IHG. You'll enjoy services like massages.

Does Holiday Inn & Suites Dubai Festival City by IHG have a pool?

Holiday Inn & Suites Dubai Festival City by IHG has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 8:00 PM.

Is Holiday Inn & Suites Dubai Festival City by IHG family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn & Suites Dubai Festival City by IHG is a hit with families.

Does Holiday Inn & Suites Dubai Festival City by IHG serve breakfast?

Sure does, buffet brekkie is served daily between 6:30 AM and 11 AM.

Is there a free airport shuttle available at Holiday Inn & Suites Dubai Festival City by IHG?

No, Holiday Inn & Suites Dubai Festival City by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn & Suites Dubai Festival City by IHG?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn & Suites Dubai Festival City by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Holiday Inn & Suites Dubai Festival City by IHG?

No, only service animals are allowed.

Holiday Inn & Suites Dubai Festival City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 327 out of 470 reviews
Rating 8 - Good. 106 out of 470 reviews
Rating 6 - Okay. 13 out of 470 reviews
Rating 4 - Poor. 14 out of 470 reviews
Rating 2 - Terrible. 10 out of 470 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kadir

Stayed 1 night in Jan 2025

10/10 Excellent

dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. A little expensive but we found that for our family room it was actually 2 rooms with a connecting door. So we had plenty of space.
Stayed 1 night in Feb 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
What I liked most was responsiveness! After being placed in a smoking room near an elevator, all it took (next morning) was informing staff that I’d requested the opposite and by evening a new room for the last two nights was provided. It was wonderful!
Stayed 3 nights in Jan 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Mohammad Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

8/10 Good

Fahad

Stayed 4 nights in Jan 2025

10/10 Excellent

Bassam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Jan 2025

8/10 Good

Abdul Rahman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Mohammad

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
It was average
Stayed 1 night in Jan 2025

10/10 Excellent

Mato

Liked: Cleanliness
Stayed 10 nights in Dec 2024

8/10 Good

Abdul Rahman

Stayed 6 nights in Dec 2024

10/10 Excellent

Rowena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, great customer service especially the one at the front desk ( Erika) and the one in the dining Mary , food is great ambiance is excellent, location is very close to everything- shopping, mall and easy access to commuters 👍👍👍
Stayed 2 nights in Jan 2025

10/10 Excellent

Sangeeta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good trained staff.
Stayed 4 nights in Jan 2025

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Anandh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Modern and spacious room. Breakfast was amazing. Thank you for allowing us to check out at 3PM. We really appreciated it.
Stayed 1 night in Dec 2024

10/10 Excellent

Razvan

Stayed 4 nights in Dec 2024

10/10 Excellent

Tania

4/10 Poor

Tania

4/10 Poor

Tania

4/10 Poor

Tania

Stayed 4 nights in Nov 2024

10/10 Excellent

Amjad

Liked: Cleanliness, staff & service, room comfort
The stay was ok
Stayed 1 night in Dec 2024