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JA Ocean View Hotel, Jumeirah Beach Dubai

5.0 star property
Elegant beach hotel and outdoor pool

Photo gallery for JA Ocean View Hotel, Jumeirah Beach Dubai

Beach/ocean view
Lobby
Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
3 restaurants, lunch, dinner, brunch served; Italian cuisine
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
The current price is NZ$353
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
The Walk Jbr, Dubai, 26500
  • Place, The Walk
    ‪1 min walk‬
  • Place, Marina Beach
    ‪5 min walk‬
  • Place, Ibn Battuta Mall
    ‪4 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Room, Balcony, Sea View

1 bedroom, minibar, in-room safe, desk

Superior Room, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, Balcony, Sea View (Interconnecting)

1 bedroom, minibar, in-room safe, desk

Family Room, Balcony, Sea View (Interconnecting)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 72 sq m
  • Sea view
  • Sleeps 8
  • 4 Twin Beds OR 2 Double Beds

View all photos for Junior Suite, Balcony, Sea View (Full Ain DubaiView-Coral LoungeAccess)

Junior Suite, Balcony, Sea View (Full Ain DubaiView-Coral LoungeAccess)

Junior Suite, Balcony, Sea View (Full Ain DubaiView-Coral LoungeAccess)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 36 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, Balcony, Sea View (Higher floor & Coral Lounge Access)

1 bedroom, minibar, in-room safe, desk

Club Room, Balcony, Sea View (Higher floor & Coral Lounge Access)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Ain Dubai View Room-Full Sea View with Balcony

1 bedroom, minibar, in-room safe, desk

Ain Dubai View Room-Full Sea View with Balcony

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite, 1 Bedroom, Balcony (Ain Dubai View-Coral Lounge Access)

Family Suite, 1 Bedroom, Balcony (Ain Dubai View-Coral Lounge Access)

Family Suite, 1 Bedroom, Balcony (Ain Dubai View-Coral Lounge Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 76 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Sea View Room with Balcony

1 bedroom, minibar, in-room safe, desk

Sea View Room with Balcony

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Sea View Junior Suite With Balcony- Full Ain Dubai View-Coral Lounge Access

1 bedroom, minibar, in-room safe, desk

Sea View Junior Suite With Balcony- Full Ain Dubai View-Coral Lounge Access

  • Sleeps 3

View all photos for Family One Bedroom Suite With 2 Balconies-Ain Dubai View-Coral Lounge Access

Living area

Family One Bedroom Suite With 2 Balconies-Ain Dubai View-Coral Lounge Access

  • Sleeps 3

View all photos for Dubai Eye Room-Full Sea View With Balcony

1 bedroom, minibar, in-room safe, desk

Dubai Eye Room-Full Sea View With Balcony

  • Sleeps 3

View all photos for Junior Suite With Sea View

Combined shower/bathtub, deep-soaking bathtub, eco-friendly toiletries

Junior Suite With Sea View

  • Sleeps 3

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About the area

Dubai

A luxury stay in Dubai awaits you at JA Ocean View Hotel, Jumeirah Beach Dubai. Within a 5-minute stroll you'll find Marina Beach and Ain Dubai within a 30-minute walk. Highlights at this beach hotel include 3 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering can include massages, facials and mani/pedis. The coffee shop, Il Moto Deli, serves Italian cuisine. Offside is the hotel's own sports bar, serving drinks along with brunch and dinner. Enjoy the outdoor swimming pool, nightclub, 24-hour gym and kids' club. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 5-property class Dubai Marina hotel include Ibn Battuta Mall and Emirates Golf Club.

What's nearby

  • The Walk - 1 min walk - 0.0 km
  • Marina Beach - 5 min walk - 0.4 km
  • Dubai Marina Mall - 15 min walk - 1.3 km
  • Ain Dubai - 18 min walk - 1.6 km
  • Ibn Battuta Mall - 4 min drive - 4.3 km

Getting around

  • Jumeirah Beach Residence 2 Tram Station - 4 min walk
  • Dubai (DXB-Dubai Intl.) - 27 min drive

Restaurants

  • ‪Roasters - ‬1 min walk
  • ‪Tag Bar - ‬1 min walk
  • ‪KFC - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Le Rivage - ‬1 min walk

About this property

JA Ocean View Hotel, Jumeirah Beach Dubai

Elegant beach hotel and outdoor pool
JA Ocean View Hotel, Jumeirah Beach Dubai offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness centre are also featured at the luxury JA Ocean View Hotel, Jumeirah Beach Dubai. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 346 guestrooms or units
  • 25 levels
  • 3 dining venues
  • 4 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 2011
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Corner/local shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar by the pool
JA Ocean View Hotel, Jumeirah Beach Dubai offers 346 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 36-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 90 for adults and AED 45 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Il Moto Deli
  • Il Motto Pizzeria
  • Offside
  • OIA

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor padel court
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JA Ocean View Hotel, Jumeirah Beach Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 250.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 90 for adults and from AED 45 for children
  • Rollaway bed fee: AED 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 674783

We should mention

  • Pool access available from 10:00 AM to 6:00 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ocean View
JA Hotel
JA Ocean
JA Ocean Hotel
JA Ocean View
JA Ocean View Dubai
JA Ocean View Hotel
JA Ocean View Hotel Dubai
Ocean View Hotel
Ocean View Hotel JA
JA Ocean View Hotel
Ja Ocean Hotel, Jumeirah Dubai
JA Ocean View Hotel, Jumeirah Beach Dubai Hotel
JA Ocean View Hotel, Jumeirah Beach Dubai Dubai
JA Ocean View Hotel, Jumeirah Beach Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at JA Ocean View Hotel, Jumeirah Beach Dubai?

JA Ocean View Hotel, Jumeirah Beach Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JA Ocean View Hotel, Jumeirah Beach Dubai?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at JA Ocean View Hotel, Jumeirah Beach Dubai on 28 Sept 2025 start from NZ$344.1, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JA Ocean View Hotel, Jumeirah Beach Dubai?

Yep, JA Ocean View Hotel, Jumeirah Beach Dubai has a free self car park and free valet parking.

Are there any beaches close to JA Ocean View Hotel, Jumeirah Beach Dubai?

Yep, JA Ocean View Hotel, Jumeirah Beach Dubai is a short 4-minute walk from Marina Beach. Fun beach activities include scuba diving.

Is there a spa on site at JA Ocean View Hotel, Jumeirah Beach Dubai?

Yep, there is an onsite spa at JA Ocean View Hotel, Jumeirah Beach Dubai. You'll enjoy heaps of services like facials and body treatments.

Does JA Ocean View Hotel, Jumeirah Beach Dubai have a pool?

JA Ocean View Hotel, Jumeirah Beach Dubai has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM.

What luxury perks are available at JA Ocean View Hotel, Jumeirah Beach Dubai?

JA Ocean View Hotel, Jumeirah Beach Dubai features a full-service spa, a nightclub and an outdoor pool. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes JA Ocean View Hotel, Jumeirah Beach Dubai a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at JA Ocean View Hotel, Jumeirah Beach Dubai.

Is JA Ocean View Hotel, Jumeirah Beach Dubai family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that JA Ocean View Hotel, Jumeirah Beach Dubai is a hit with families.

Are there hot tubs in the rooms at JA Ocean View Hotel, Jumeirah Beach Dubai?

No, but there are deep-soaking baths in the guestrooms.

Does JA Ocean View Hotel, Jumeirah Beach Dubai serve breakfast?

You bet, our travelers give a thumbs up to the buffet breakfast here! Offered daily from 6:30 AM to 10:30 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at JA Ocean View Hotel, Jumeirah Beach Dubai?

No, JA Ocean View Hotel, Jumeirah Beach Dubai does not offer an airport shuttle service.

Is there a bar or restaurant at JA Ocean View Hotel, Jumeirah Beach Dubai?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JA Ocean View Hotel, Jumeirah Beach Dubai?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at JA Ocean View Hotel, Jumeirah Beach Dubai?

No, pets and service animals are not allowed.

Reviews

JA Ocean View Hotel, Jumeirah Beach Dubai Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 657 out of 1018 reviews
Rating 8 - Good. 235 out of 1018 reviews
Rating 6 - Okay. 68 out of 1018 reviews
Rating 4 - Poor. 32 out of 1018 reviews
Rating 2 - Terrible. 26 out of 1018 reviews

Reviews

10/10 Excellent

charlesj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay at the JA ocean view hotel Nothing was too much trouble for the team. A special thank you to Mostsfa the night manager and his team who helped me with a medical issue. They were so caring and understanding. I will be back soon.
Stayed 6 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay venue
Stayed 1 night in Jun 2025

10/10 Excellent

Abdul

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place upgrade to 1 bedroom suite will super nice view will come back angin when staying at jbr Dubai 5 star
Stayed 4 nights in Jun 2025

10/10 Excellent

Jean

Stayed 5 nights in Jun 2025

10/10 Excellent

Ishaq

Stayed 4 nights in Jun 2025

10/10 Excellent

Robin

Stayed 2 nights in Jun 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in a great location ,staff couldn’t do enough for you ..room was gorgeous looked right into the Dubai eye and the beach
Pool
View from sunlounger
Hotel lobby
View from room
Stayed 5 nights in Jun 2025

10/10 Excellent

MOHAMMED, ILFORD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was Great. Room was Beautiful. Staff- Khine was very Professional, Sociable and Freindly. I am happy with Services and i will return again.
Stayed 1 night in Jun 2025

10/10 Excellent

Noor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing, the location is perfect you can walk to what ever you need . The view was beautiful.
Stayed 2 nights in Jun 2025

10/10 Excellent

marwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing friendly stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Mahomed, Prestwich

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff were incredible, it is close to amenities, clean rooms. Swimming pool access was a little tricky as it was overcrowded. But otherwise great experience
Stayed 8 nights in May 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jun 2025

10/10 Excellent

Saso

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay. Thank you.
Stayed 3 nights in May 2025

10/10 Excellent

George

Stayed 3 nights in Jun 2025

10/10 Excellent

Anuj

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay in JBR. Stayed at this hotel, multiple times
Stayed 3 nights in May 2025

10/10 Excellent

Robin

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view , so crowded at the beach and pool Nice stay , best customer service
Stayed 2 nights in May 2025

2/10 Terrible

Saiyka

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in took few hours and we had issue with the local tax payment being told to pay double until we needed to contact expedia to resolve. Hardly any staff at check in. Room given damp smell and was given a change of room at 8pm so changed rooms 3 times. Wasted the whole day on adequate room. Children got truma locked on balcony in 45 degree heat as balcony door faulty we thought kids were kidnapped until we found them crying traumatised and heat stroked locked on balcony. Our whole holiday ruined with trauma. Balcony is a fire hazard ajd pose severe health and saftey issues. My children jad so much trauma they couldnt sleep witho7t us or enter the other room. Daughters hands and nails bruises trying to pull balcony door. Other daughters severely traumatised saying she wanted to jump of balcony. We traumatised because we thought girls had gobe missing kindapped for at least 45 minutes looking for them hysterical. Lana tried helping with changing damp room at start of stay and then coming to see us with the balcony incident but our holiday ruined due to severe trauma. Will be escalating the health and saftey balcony issue as its poses several risks and do not want any future incidents which could end worse especially in emergency such as fires.
Stayed 3 nights in May 2025

10/10 Excellent

ahmed

Stayed 4 nights in May 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

George, Abu Dhabi

Stayed 1 night in May 2025

10/10 Excellent

JAY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location , even better staff very helpful. Lovely location close to everything and beach.
Stayed 2 nights in May 2025

10/10 Excellent

Nicola Jill

Stayed 5 nights in May 2025

10/10 Excellent

Alim, Toronto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, incredible service. Mustafa and Hasham are amazing people!
Stayed 4 nights in May 2025