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Novotel Dubai Al Barsha

4.0 star property
Family-friendly hotel with a full-service spa, near Mall of the Emirates

Photo gallery for Novotel Dubai Al Barsha

Sun deck
Suite, 3 Bedrooms | Exterior
Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (AED 85 per person)
Miscellaneous

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$160
includes taxes & fees
5 Mar - 6 Mar

Explore the area

View map
Opp. Mashreq Metro Station, Sheikh Zayed Road Barsha 1, Dubai
  • Place, Mall of the Emirates
    ‪15 min walk‬
  • Place, Ski Dubai
    ‪15 min walk‬
  • Place, Al Barsha Pond Park
    ‪3 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, 1 Double Bed

8.0 out of 10
Very good
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Bathrobes
Deep-soaking bath
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Single Beds

7.6 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Bathrobes
Deep-soaking bath
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Double Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Executive Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Bathrobes
Deep-soaking bath
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Bathrobes
Deep-soaking bath
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms

Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 216 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds and 2 Single Beds

View all photos for Executive Suite, 1 Double Bed with Sofa bed

Executive Suite, 1 Double Bed with Sofa bed

Executive Suite, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - single
Separate bedroom
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 121 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
LCD TV
Sofa bed - double
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room (Accessible)

Minibar, in-room safe, desk, laptop workspace

Superior Room (Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Bathrobes
Deep-soaking bath
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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Outdoor pool

Novotel Suites Mall Avenue Dubai

Al Barsha
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,000 reviews
The price is NZ$129
includes taxes & fees
2 Mar - 3 Mar
Novotel Suites Mall Avenue Dubai

About the area

Dubai

A family-friendly stay in the heart of Dubai awaits you at Novotel Dubai Al Barsha. Within a 20-minute stroll, you'll find popular places like Mall of the Emirates and Ski Dubai. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A pampering day can include Swedish massages, Thai massages and body scrubs along with access to the sauna and steam room. The coffee shop, Cafe Java, serves international cuisine. DECK SE7EN is the hotel's own cocktail bar. Enjoy the outdoor swimming pool, free kids' club, gym and sauna. 6488 square feet (603 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free beach shuttle. .This 4-property class Al Barsha hotel is 4.4 km (2.7 mi) from Burj Al Arab and 3.8 km (2.3 mi) from Souk Madinat Jumeirah.

What's nearby

  • Fatima Abdullah Mohammed Rasheed Mosque - 8 min walk - 0.7 km
  • Mall of the Emirates - 15 min walk - 1.3 km
  • Ski Dubai - 15 min walk - 1.3 km
  • Al Barsha Pond Park - 3 min drive - 1.7 km
  • Souk Madinat Jumeirah - 3 min drive - 4.0 km

Getting around

  • Mashreq Metro Station - 4 min walk
  • Dubai (DXB-Dubai Intl.) - 24 min drive

Restaurants

  • ‪Shake Shack - ‬7 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Kapadokya Turkish Kitchen - ‬4 min walk
  • ‪Ibn Hamido Restaurant - ‬3 min walk
  • ‪Swiss Butter - ‬1 min walk

About this property

Novotel Dubai Al Barsha

Family-friendly hotel with a full-service spa, near Mall of the Emirates
Novotel Dubai Al Barsha offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 10 meeting rooms are available. Event space at this hotel measures 6488 square feet (603 square metres) and includes a conference centre. A children's pool, a fitness centre, and a rooftop terrace are also featured at the family-friendly Novotel Dubai Al Barsha. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 465 guestrooms or units
  • 41 levels
  • 2 bars or lounges
  • 6488 sq ft of conference space
  • 603 sq. m of conference space
  • Built in 2013
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Novotel Dubai Al Barsha offers 465 accommodations with minibars and a safe. 32-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, bidets and complimentary toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include Swedish massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Novotel Suites Mall Avenue Dubai
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  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,000 reviews
The price is NZ$129
includes taxes & fees
2 Mar - 3 Mar
Novotel Suites Mall Avenue Dubai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: AED 85 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 365 All Day Dining
  • Cafe Java
  • DECK SE7EN
  • Flying Elephant

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (6,488 square foot of space)

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 41 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 180.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 85 per person
  • Airport shuttle fee: AED 160 per vehicle (one-way)
  • Rollaway bed fee: AED 180.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Barsha
Novotel Barsha Hotel
Novotel Barsha Hotel Dubai Al
Novotel Dubai Al Barsha
Novotel Dubai Al Barsha Hotel
Novotel Dubai Al Barsha Hotel
Novotel Dubai Al Barsha Dubai
Novotel Dubai Al Barsha Hotel Dubai

Frequently asked questions

What is the cancellation policy at Novotel Dubai Al Barsha?

Novotel Dubai Al Barsha offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Dubai Al Barsha?

As of 11 Feb 2026, prices found for a 1-night stay for 2 adults at Novotel Dubai Al Barsha on 5 Mar 2026 start from NZ$153.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Dubai Al Barsha?

Yep, Novotel Dubai Al Barsha has a free self car park and free valet parking.

Are there any beaches close to Novotel Dubai Al Barsha?

The closest beach to Novotel Dubai Al Barsha is Marina Beach (5.8 km).

Is there a spa on site at Novotel Dubai Al Barsha?

Yep, there is an onsite spa at Novotel Dubai Al Barsha. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does Novotel Dubai Al Barsha have a pool?

Novotel Dubai Al Barsha has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Novotel Dubai Al Barsha?

Novotel Dubai Al Barsha features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Novotel Dubai Al Barsha a romantic place to stay?

Poolside dining and romance packages, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Novotel Dubai Al Barsha.

Is Novotel Dubai Al Barsha family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Novotel Dubai Al Barsha is a hit with families.

Are there hot tubs in the rooms at Novotel Dubai Al Barsha?

No, but there are deep-soaking baths in the guestrooms.

Does Novotel Dubai Al Barsha serve breakfast?

Yep, buffet brekkie is available daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Novotel Dubai Al Barsha?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Dubai Al Barsha?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Dubai Al Barsha?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Novotel Dubai Al Barsha?

No, pets are not allowed.

Novotel Dubai Al Barsha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 466 out of 1002 reviews
Rating 8 - Good. 319 out of 1002 reviews
Rating 6 - Okay. 125 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and amenities
Stayed 8 nights in Oct 2025

6/10 Okay

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
There was a problem with my booking for over two hours was difficult checking in.
Stayed 8 nights in Oct 2025

4/10 Poor

Olufunmilayo

Travelled with family and small children
Liked: Amenities
I had bad experience to check in and the staff was not efficient
Stayed 8 nights in Oct 2025

10/10 Excellent

Leyla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 BR suite was perfect for trade show prep, front desk staff was very accommodating, need work on # of towels in room as well as room service readiness to accommodate suite usage for business purposes
Stayed 4 nights in Nov 2025

10/10 Excellent

Clavius

Liked: Cleanliness, amenities, property conditions & facilities
They gave me the second highest floor when I requested so! Unblocked view of the marina and palm jumeriah My plan included breakfast and dinner (half board) offering a selection of arabic, indian and western selections!
Stayed 4 nights in Oct 2025

4/10 Poor

Sourav

Travelled with family
Disliked: Cleanliness, staff & service
Worst hotel I ever stayed . Staffs are friendly but room ‘s ambience is not good . Even balcony is so dirty . Glasses is not clean . Breakfast option is very limited. Never imagined Novotel would be like that . Not upto the mark. Never come back again in same price SO/uptown is far much better than this.
Stayed 4 nights in Oct 2025

2/10 Terrible

Mehul Kumar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Stayed 7 nights in Oct 2025

6/10 Okay

Leslie, Oslo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Employees were very friendly esp. the pool guy from Kenya, the lobby/doorman was very helpful and willing to teach us how to take the metro, taxi, grocery etc., housekeeping is also friendly. But the room that we got has already stains, carpet stains, chairs already tainted, showers not working proper, toilet/bathtubs and walls have black stains already.. and the aircondition not cold enough.. we tried to ask for another room but they inform us that their fully booked… during midnight to morning aircon is not working efficient.. But the hotel employees were mostly friendly and accomodating… elevator is clean/resepsjon and the pool is amazing…
Stains cannot be removed..
Black mold/stain
Stayed 7 nights in Sep 2025

10/10 Excellent

Khair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Sagar

Stayed 2 nights in Sep 2025

10/10 Excellent

Hilary, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Ahmed

Business traveller
Liked: Cleanliness, staff & service
Great location Very friendly and helpful staff Rooms are really old and need renovation Smelly carpets (old wet carpets kind of smell) although the team offered to change the room but it was a hassle for me to pack and unpack so had to live with the smell
Stayed 10 nights in Sep 2025

10/10 Excellent

Oscar, Santee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique rooms were clean at all times very quiet area no issues at all. the bar located on the hotel was great
Stayed 4 nights in Sep 2025

10/10 Excellent

Tenzin

Stayed 4 nights in Sep 2025

10/10 Excellent

Vikas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on sheikh Zayed road Quiet place Travel becomes easy from the property
Stayed 4 nights in Aug 2025

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated property but good value for money considering location
Stayed 1 night in Sep 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

6/10 Okay

PEDRO

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The carpet in the room had stains; the soap dispensers were empty; and the bathtub had brown stains. Otherwise, safe and a short walk to the train station. Be aware that some of the rooms face an adjacent mosque and thus you hear the loud call to prayer, including at 5:00 am.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lia

Stayed 4 nights in Sep 2025

10/10 Excellent

ally

Liked: Cleanliness, staff & service, property conditions & facilities
Customers were friendly
Stayed 6 nights in Aug 2025

8/10 Good

Roland

Stayed 3 nights in Jul 2025

2/10 Terrible

Mohammad

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very poor experience at this hotel, which I booked through Expedia. The condition of the room was unacceptable (I have video evidence), yet neither Novotel, Accor, nor Expedia took the complaint seriously. Despite repeated escalation, none of them even viewed the evidence I provided. Instead, my complaint was dismissed with irrelevant “cancellation policy” excuses! Even though I was not cancelling anything. We had already stayed there! This shows a huge lack of accountability and guest care. Travellers should be aware that if you face problems, you cannot expect genuine support or resolution from any of these companies. Do not stay here.
Stayed 18 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

SARAH m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great week at Novotel! Staff new my name and treated me well. I walked the whole neighborhood late at night tons of food options around very safe. Grocery store nearby. Metro across the street . Quick taxis. Location perfect for exploring Dubai. Elephant bar had live music smiley staff willing to serve my particular requests .
Stayed 7 nights in Aug 2025

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic
Stayed 5 nights in Jun 2025