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Novotel Suites Mall Avenue Dubai

3.0 star property
Family-friendly hotel with health club and 24-hour front desk

Photo gallery for Novotel Suites Mall Avenue Dubai

Outdoor pool
Creator video
Miscellaneous
Interior
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
The current price is NZ$219
includes taxes & fees
2 Dec - 3 Dec

Explore the area

View map
2A Street, Dubai, 283825
  • Place, Mall of the Emirates
    ‪3 min walk‬
  • Place, Ski Dubai
    ‪3 min walk‬
  • Place, Fatima Abdullah Mohammed Rasheed Mosque
    ‪6 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Single Beds

Suite, 2 Single Beds

Suite, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Down duvet
Premium bedding
Sofa bed
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Double Bed

8.8 out of 10
Excellent
(37 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed
Blackout curtains
Premium bedding
Down duvet
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds

Family Suite, Multiple Beds

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Sofa bed - double
Down duvet
Blackout curtains
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Double Sofa Beds

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About the area

Dubai

A family-friendly stay in Dubai awaits you at Novotel Suites Mall Avenue Dubai. You'll be 0.5 km (0.3 mi) from Mall of the Emirates and 4 km (2.5 mi) from Burj Al Arab. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Deli Botique, serves international cuisine and is open for breakfast, lunch and dinner. Ezaz Bar is the hotel's own bar. Enjoy the outdoor swimming pool, gym and kids' swimming pool. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 10-minute drive of this 3-property class Al Barsha hotel include Souk Madinat Jumeirah and Wild Wadi Water Park.

What's nearby

  • Mall of the Emirates - 3 min walk - 0.3 km
  • Ski Dubai - 3 min walk - 0.3 km
  • Fatima Abdullah Mohammed Rasheed Mosque - 6 min walk - 0.5 km
  • Dubai Police Museum - 19 min walk - 1.7 km
  • Al Barsha Pond Park - 3 min drive - 2.0 km

Getting around

  • Mashreq Metro Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 28 min drive

Restaurants

  • ‪Maraya Trends - ‬2 min walk
  • ‪Oak Resto Bar - ‬7 min walk
  • ‪Ezaz Lounge Bar at Ibis Mall of the Emirates - ‬1 min walk
  • ‪Al Shams Restaurant - ‬1 min walk
  • ‪Upyard Rooftop Bar and Shisha Lounge - ‬7 min walk

About this property

Novotel Suites Mall Avenue Dubai

Family-friendly hotel with health club and 24-hour front desk
Novotel Suites Mall Avenue Dubai offers its guests a kids' pool, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A library, a terrace, and multilingual staff are also featured at the family-friendly Novotel Suites Mall Avenue Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Dubai hotel is smoke free.

  • 180 guestrooms or units
  • Built in 2009
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Novotel Suites Mall Avenue Dubai offers 180 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 70 for adults and AED 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Deli Botique
  • Ezaz Bar

Things to do

  • Children's pool
  • Health club
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 70 for adults and from AED 40 for children
  • Airport shuttle fee: AED 170 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Suite Novotel Emirates Mall
Suite Novotel Hotel
Suite Novotel Hotel Emirates Mall
Suite Novotel Mall Emirates
Suite Novotel Mall Of The Emirates Hotel Dubai
Novotel Suites Dubai Mall Emirates Hotel
Novotel Suites Emirates Hotel
Novotel Suites Dubai Mall Emirates
Novotel Suites Emirates
Novotel Suites Mall of the Emirates
Novotel Suites Mall Avenue Dubai Hotel
Novotel Suites Mall Avenue Dubai Dubai
Novotel Suites Mall Avenue Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at Novotel Suites Mall Avenue Dubai?

Novotel Suites Mall Avenue Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Suites Mall Avenue Dubai?

As of 29 Nov 2025, prices found for a 1-night stay for 2 adults at Novotel Suites Mall Avenue Dubai on 2 Dec 2025 start from NZ$214.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Suites Mall Avenue Dubai?

Yep, Novotel Suites Mall Avenue Dubai has a free self car park.

Are there any beaches close to Novotel Suites Mall Avenue Dubai?

The closest beach to Novotel Suites Mall Avenue Dubai is Marina Beach (6.7 km).

Does Novotel Suites Mall Avenue Dubai have a pool?

Novotel Suites Mall Avenue Dubai has a pool and a kids' pool.

What makes Novotel Suites Mall Avenue Dubai a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Novotel Suites Mall Avenue Dubai.

Is Novotel Suites Mall Avenue Dubai family-friendly?

You bet! With amenities such as a children's pool, babysitting services and laundry facilities, it's no surprise that Novotel Suites Mall Avenue Dubai is a hit with families.

Does Novotel Suites Mall Avenue Dubai serve breakfast?

You bet, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Novotel Suites Mall Avenue Dubai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Suites Mall Avenue Dubai?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Suites Mall Avenue Dubai?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Suites Mall Avenue Dubai?

No, pets are not allowed.

Novotel Suites Mall Avenue Dubai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 433 out of 1000 reviews
Rating 8 - Good. 398 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Syed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value For Money 👍
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff, clean premises
Stayed 1 night in Aug 2025

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay for four nights in Dubai

Stayed 4 nights in Aug 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, but high food and laundry costs.
Stayed 4 nights in Aug 2025

10/10 Excellent

Qaisar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2025

8/10 Good

Hamere Mulugeta

Liked: Cleanliness, staff & service, property conditions & facilities
We are happy with our stay
Stayed 9 nights in Jul 2025

2/10 Terrible

Israel Mangwe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Vanessa Blessed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked for a family of 4 which means l was supposed to get a room with 1 bed and 3 couches . When I wanted to book for extra room to accomodate my whole family I was told its fully booked for the next couple of days . I instantly booked through expedia and found a room for 2 days . When l tried to check in for that extra room l was told the booking doesnt extra . I tried to check inthe next day and was told heck in for the previous day was a no show and there was no refund for that .
Stayed 7 nights in Jul 2025

10/10 Excellent

Mohammad

Stayed 6 nights in Jul 2025

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming big room good beds nice bathrooms spacious great location for metro mall of Emirates lots local restaurants less than a minute away Carrefour less than a minute away
Stayed 9 nights in Jun 2025

10/10 Excellent

Manish

Stayed 1 night in Jun 2025

10/10 Excellent

Syed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel …. Great Value for Money 👍
Stayed 1 night in Jun 2025

10/10 Excellent

Shahria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely service, Mahesh in level 2 was so good. Thank you. This is more than 3 stars. Id say 4.
Stayed 9 nights in May 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, Friendly staff, clean. Highly recommend.
Stayed 8 nights in May 2025

8/10 Good

Jucard

Stayed 2 nights in May 2025

10/10 Excellent

MALCOLM JOHN

Stayed 15 nights in May 2025

10/10 Excellent

Rahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enyoyed our stay

Maryam at the reception was exceptionally efficient and well mannered. Thank you, Maryam
Stayed 3 nights in May 2025

6/10 Okay

Humaira

Travelled with family
Okay for the money you paid
Stayed 3 nights in Apr 2025

8/10 Good

SOLAI SATHEESHBABU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is bit dated. But, you get what you paid for. Considering the price, it’s a good deal. Location is fantastic. Lots of restaurants around. Parking is convenient. Staffs are wonderfu.
Stayed 7 nights in Apr 2025

10/10 Excellent

Aissame

Stayed 9 nights in Apr 2025

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service very good, food is superb and managing the buffets and dishes are good. Specially mentioned Manager Nagila from Egypt for her service and customer centric approach...
Stayed 6 nights in Apr 2025

8/10 Good

Mandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nort everybody reception was nice and helpful.
Stayed 4 nights in Mar 2025

8/10 Good

Sanjeev

Business traveller
Liked: Cleanliness, staff & service, room comfort
The staff is good. The Room furniture needs reupholstering
Stayed 8 nights in Mar 2025

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025