91.0% Based on 4203 reviews TripAdvisor Traveller Rating 4.5 out of 5

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Hotel Description

Palace Downtown puts you in the heart of Dubai, connected to a shopping centre and within a 20-minute stroll of Dubai Fountain and Dubai Mall. Highlights at this luxury hotel include 7 restaurants, a full-service spa and an outdoor swimming pool.

LCD TVs with satellite channels are featured in all 242 soundproofed rooms, and you can enjoy free WiFi, free wired Internet and balconies. Minibars provide refreshments, and 24-hour room service makes dining in an option. You'll find nice touches like bathrobes, slippers and free toiletries to enhance your stay. Additionally, DVD players, separate bathtubs and showers and coffee/tea makers are available.

A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the health club, Turkish bath/hammam and sauna. Other amenities include free WiFi in public areas, a coffee shop/café and coffee/tea in a common area. There's also free valet parking, along with the convenience of an area shuttle.

With a stay at this 5-star Downtown Dubai hotel, you'll be 2.2 km (1.4 mi) from Burj Khalifa and 4.8 km (3 mi) from Dubai International Convention and Exhibition Centre.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
NZ$386* Per night/room 29 Sep. - 30 Sep.

Diplomatic Suite, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Palace Fountain View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand One King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room (Fountain View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

91.0% of guests recommend out of 4203 reviews

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Property Features

Palace Downtown offers its guests a full-service spa, an outdoor pool, and a health club. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 18299 square feet (1700 square metres). A sauna, spa services, and a library are also featured at the luxury Palace Downtown. Valet parking is free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 242 guestrooms or units
  • 7 dining venues
  • 18299 sq ft of conference space
  • 1700 sq. m of conference space
  • Built in 2007
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (17.3 km / 10.7 mi)
  • Property shuttles: Area shuttle and shopping centre shuttle
  • Parking: Free valet parking

Room Amenities

Palace Downtown offers 242 forms of air-conditioned accommodation with DVD players and minibars. Rooms open to balconies. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and a bidet. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • DVD player
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Palace Downtown has 7 restaurants on site.

24-hour room service is available.

Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 350.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • Tourism fee: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AED 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Downtown Palace
  • Palace Downtown Dubai
  • Palace Dubai Downtown
  • Palace Hotel Dubai Downtown
  • Palace The Old Town Dubai
  • The Palace Old Town
  • The Palace The Old Town Hotel Dubai
  • Palace Downtown Dubai Hotel
  • Palace Downtown Hotel
  • The Palace Downtown Dubai
  • Palace Downtown Hotel
  • Hotel Palace Downtown Dubai
  • Dubai Palace Downtown Hotel
  • Hotel Palace Downtown
  • Palace Downtown Dubai
  • The Palace Downtown Dubai
  • Palace Hotel
  • Palace
  • Palace Downtown Hotel
  • Palace Downtown Dubai
  • Palace Downtown Hotel Dubai

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.