See all properties
Save

Rixos Premium Dubai JBR

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Rixos Premium Dubai JBR

9 restaurants, breakfast, lunch, dinner served; American cuisine
Property video
Sports facility
9 restaurants, breakfast, lunch, dinner served; American cuisine
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
The current price is NZ$365
includes taxes & fees
30 June - 1 July

Explore the area

Map
The Walk, Jumeirah Beach Residence, Dubai, 643660
  • The Walk
    ‪1 min walk‬
  • Marina Beach
    ‪2 min walk‬
  • Dubai Marina Mall
    ‪13 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Room (Panorama)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
  • 125 sq m
  • Sea view
  • Sleeps 6
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Panorama)

Room, 1 King Bed with Sofa bed (Panorama)

Room, 1 King Bed with Sofa bed (Panorama)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
  • 86 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
  • 84 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 39 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room with 1 EXPO 2020 Ticket Per Person

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Property grounds

The Ritz-Carlton, Dubai International Financial Centre

DIFC
  • On private beach
  • Pool
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 391 reviews
The price is NZ$408
includes taxes & fees
22 June - 23 June
The Ritz-Carlton, Dubai International Financial Centre

About the area

Dubai

A luxury stay in Dubai awaits you at Rixos Premium Dubai JBR. Within steps you'll find The Walk and Marina Beach within a short 5-minute stroll. Highlights at this beachfront hotel include 9 restaurants, a full-service spa and a private beach. .A relaxing visit to Naturelife Premium Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and steam room. The restaurant, Luigia Ristorante, is open for lunch and dinner. Azure Beach is the hotel's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, nightclub, gym and Turkish bath/hammam. Meeting rooms and a 24-hour business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of airport pick-up service. .Attractions within a 10-minute drive of this 5-property class Dubai Marina hotel include Dubai Marina Mall and Ibn Battuta Mall.

What's nearby

  • The Walk - 1 min walk - 0.0 km
  • Marina Beach - 2 min walk - 0.2 km
  • Dubai Marina Mall - 13 min walk - 1.2 km
  • Skydive Dubai - 18 min walk - 1.5 km
  • Bluewaters Island - 7 min drive - 3.0 km

Getting around

  • Jumeirah Beach Residence 1 Tram Stop - 6 min walk
  • Dubai (DXB-Dubai Intl.) - 36 min drive

Restaurants

  • ‪Godiva Cafe - ‬1 min walk
  • ‪Il Caffe di Roma - ‬2 min walk
  • ‪Black Tap Craft Burgers & Shakes - JBR - ‬1 min walk
  • ‪Lock, Stock & Barrel – JBR The Walk - ‬2 min walk
  • ‪Charlie & Friends - ‬2 min walk

About this property

Rixos Premium Dubai JBR

Luxury hotel on the beach, with outdoor pool
Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Rixos Premium Dubai JBR such as an outdoor pool and a children's pool.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a health club, a steam room and a terrace. Free self parking and valet parking are available.

This 5-star Dubai hotel is smoke free.

  • 1 building
  • 414 guestrooms or units
  • 35 levels
  • 9 dining venues
  • Conference rooms
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Rixos Premium Dubai JBR offers 414 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Beds feature premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Naturelife Premium Spa has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

Arabic, English, Filipino, French, Georgian, German, Hindi, Italian, Lithuanian, Malay, Russian, Swahili, Turkish, Ukranian, Urdu, Vietnamese

Similar properties

Front of property - evening/night

Atlantis, The Palm

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, 1,443 reviews
The price is NZ$711
includes taxes & fees
1 July - 2 July
Atlantis, The Palm

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 160 for adults and AED 80 for children
  • 9 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ammos
  • Azure Beach
  • Luigia Ristorante
  • STK Restaurant
  • Turquoise Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Motor boating
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Water skiing

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 35 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free minibar (limited items)
  • Paper towels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 160 for adults and from AED 80 for children
  • Airport shuttle fee: AED 230 per vehicle (maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Rixos Premium Dubai JBR Hotel
Rixos Premium JBR Hotel
Rixos Premium JBR
Rixos Premium Dubai JBR Hotel
Rixos Premium Dubai JBR Dubai
Rixos Premium Dubai JBR Hotel Dubai

Frequently asked questions

What is the cancellation policy at Rixos Premium Dubai JBR?

Rixos Premium Dubai JBR offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rixos Premium Dubai JBR?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at Rixos Premium Dubai JBR on 30 Jun 2025 start from NZ$355.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rixos Premium Dubai JBR?

Yep, Rixos Premium Dubai JBR has a free self car park and free valet parking.

Are there any beaches close to Rixos Premium Dubai JBR?

Yep, Rixos Premium Dubai JBR is a short 3-minute walk from Marina Beach. Fun beach activities include snorkelling, waterskiing and fishing. You can also find motor boats and boat tours.

Is there a spa on site at Rixos Premium Dubai JBR?

Yep, Naturelife Premium Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Rixos Premium Dubai JBR have a pool?

Rixos Premium Dubai JBR has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Rixos Premium Dubai JBR?

Rixos Premium Dubai JBR features a private beach, a full-service spa and a nightclub. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Rixos Premium Dubai JBR a romantic place to stay?

Couples spa treatments and a private beach, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Rixos Premium Dubai JBR.

Is Rixos Premium Dubai JBR family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Rixos Premium Dubai JBR is a hit with families.

Are there hot tubs in the rooms at Rixos Premium Dubai JBR?

No, but there are deep-soaking baths in the guestrooms.

Does Rixos Premium Dubai JBR serve breakfast?

Yeah, buffet breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Rixos Premium Dubai JBR?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Rixos Premium Dubai JBR?

Yep, they've got a lounge bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Rixos Premium Dubai JBR?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Rixos Premium Dubai JBR?

No, pets are not allowed.

Rixos Premium Dubai JBR Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 533 out of 765 reviews
Rating 8 - Good. 144 out of 765 reviews
Rating 6 - Okay. 44 out of 765 reviews
Rating 4 - Poor. 21 out of 765 reviews
Rating 2 - Terrible. 23 out of 765 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectttt, absolutely perfect when travelling with kids
Stayed 6 nights in Mar 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in great area, good for transport connections. Food was wonderful with a fantastic choice
Stayed 5 nights in Feb 2025

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service , rooms and food. Only issue was loud music and noise from the hotel next door and the Rixos pool music doesn’t have to be as loud - but we loved our stay and our holiday overall
Stayed 7 nights in Feb 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Amazing location on JBR, great choice of restaurant in and around hotel. The staff couldn’t do enough for you from the poolside staff/waiters to room service and housekeeping. Highly recommend
Stayed 4 nights in Feb 2025

10/10 Excellent

barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location near shops . beach and hreat food
Stayed 4 nights in Feb 2025

10/10 Excellent

Claire

Stayed 7 nights in Feb 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel Excellent location. Excellent staff
Stayed 4 nights in Jan 2025

8/10 Good

Vladimirs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel on JBR beach.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel, Washington

Stayed 3 nights in Jan 2025

10/10 Excellent

Nada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in every way. Trendy rooms with great views. Breakfast and dinner buffets were excellent. Professional and friendly staff. The hotel is located in a touristy area. Very pleasant to walk around when the weather is good. Highly recommend!
Stayed 4 nights in Dec 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Maor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Zhores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location.Nice and clean rooms.
Stayed 5 nights in Nov 2024

10/10 Excellent

Vitaliy

Travelled with partner
Great hotel, very clean, staff is on top of everything! Amazing breakfast! Totally recommend!
Stayed 5 nights in Nov 2024

10/10 Excellent

ANIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Zeeshan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall as a hotel, solid location, lots of amenties!
Stayed 9 nights in Nov 2024

2/10 Terrible

Roger

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Shocking indifference and detained by staff

I booked three rooms at the hotel, a 2 bedroom suite, a junior suite and a premium delux room for 9 nights for my family. Paid over £25,000, We are well traveled and appreciate that mistakes occur even when starting at 5 star hotels, the overriding difference is that hotel is l not like others which recognise immediately that holiday time away with the family is priceless that you can’t get back and to reflect this when things go wrong, instead, this hotels attitude and senior management approach is to argue, disbelieve, attempt to do the bare minimum, to fob one off and ultimately not make right even things go bad. I write this brief review which includes no embellishment with a hope to help others. Check in took 2 hours, they messed up our booking. Took 24 hours to resolve that. In the family pool a couple was having sex on two occasions, reported to staff but they were too awkward to resolve. Finally security were called. The pool area is not controlled by the hotel, club music played all day long at a sitter crazy level that inhibits any conversation , reading or listen to EarPods . Staff ignore requests to moderate. Impossible to get a fun lounger by pool, staff take bribes from guests to reserve loungers. The pool area opens at 7am yet I would wake up at 6am and almost all were taken. To sit next to the pool to watch little ones play in the water, you have to pay 2000 aed per lounger. At end, we were forced to pay charges or be detained by hotel security.
Stayed 9 nights in Oct 2024

10/10 Excellent

Olive V

Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great modern hotel

Exc lent ultra modern hotel on great location on the walk. We stayed 3 nights here on b&b rate, we had deluxe room on 33rd floor great views. There was plenty of choice at breakfast, We spent a few hour by the pool the pool guys were such good fun and always found us a bed, god dj and saxophonist playing. Good selection of restaurants in the hotel we ate in Luigia and Ammo’s both highly recommend All the staff are lovely and accommodating a special mention to Maria on reception who really looked after us on checkin what a lovely friendly girl
Stayed 3 nights in Oct 2024

10/10 Excellent

Vivienne

Stayed 1 night in Oct 2024

10/10 Excellent

Sotiroulla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do we even begin with our magical experience… Throughout our stay we’ve been greeted with nothing but kindness and attentiveness. All staff have been so welcoming in ensuring our stay was perfect. I’d like to give a special mention to Batuhan, Daniel at front of house, Musa, Chef Padel, Tito in management for taking special care of us. We look forward to seeing you again soon! :)
Stayed 7 nights in Sep 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has everything you need to expend the great time in Dubai Marina area, beautiful beach and great customer service. I would definitely stay here back when I come back to Dubai
Stayed 9 nights in Sep 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm a regular Rixos customer and, as always, my stay was superb. The Staff really make it a pleasure. Only downsides for the first time here were the very noisy construction right next door and the somewhat scuffed and tired-looking poolside furniture. These matters need to be addressed. I normally rate 5/5, but this time I was going to give a 3. It would have stayed at a 3 had the staff not been so wonderful.
Stayed 7 nights in Sep 2024