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Palette San Marino Hotel

Photo gallery for Palette San Marino Hotel

Deluxe Double Room, 1 King Bed
Reception
Deluxe Double Room, 1 King Bed
Lobby
Front of property

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Laundry room
The current price is NZ$57
includes taxes & fees
2 Apr - 3 Apr

Explore the area

View map
Frij Al Murar, Deira, Dubai
  • Place, Naif Souq
    ‪13 min walk‬
  • Place, Al Ghurair Centre
    ‪15 min walk‬
  • Place, Gold Souk
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 2 Single Beds

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Single Beds

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Dubai

At Palette San Marino Hotel you'll be 1.6 km (1 mi) from Gold Souk and 2 km (1.2 mi) from Dubai Creek. Highlights at this hotel include a full-service spa and a restaurant. .This hotel offers free WiFi in public areas, a fitness centre and concierge services. Added amenities include spa services and laundry facilities. .Attractions within a 10-minute drive of this 4-property class Deira hotel include Dubai World Trade Centre and City Centre Deira.

What's nearby

  • Naif Souq - 13 min walk - 1.2 km
  • Al Ghurair Centre - 15 min walk - 1.3 km
  • Fish Roundabout - 15 min walk - 1.3 km
  • Dubai Creek - 2 min drive - 2.4 km
  • Gold Souk - 2 min drive - 2.4 km

Getting around

  • Gold Souq Station - 12 min walk
  • Dubai (DXB-Dubai Intl.) - 20 min drive

Restaurants

  • ‪Dukem grill & restaurant - ‬4 min walk
  • ‪Filli Cafe - ‬3 min walk
  • ‪Hayatt Regency (Lobby) - ‬2 min walk
  • ‪Alvand Restaurant - ‬5 min walk
  • ‪Tahera Resturant - ‬5 min walk

About this property

Palette San Marino Hotel

There's a restaurant on site. WiFi is free in public spaces. Palette San Marino Hotel offers its guests a full-service spa and a fitness centre. Spa services, tour/ticket assistance, and concierge services are also featured at Palette San Marino Hotel.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 120 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Locker space
  • Dining venue
Palette San Marino Hotel offers 120 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. 42-inch LED televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, NA. The spa is open daily.

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  • Restaurant
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includes taxes & fees
2 Apr - 3 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palette San Marino Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • Cleaning fee: AED 20 per accommodation, per night.
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 100567165400003

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

San Marco Hotel Dubai
OYO 165 San Marco Hotel Dubai
OYO 165 San Marco Dubai
OYO 165 San Marco
Hotel OYO 165 San Marco Hotel Dubai
Dubai OYO 165 San Marco Hotel Hotel
Hotel OYO 165 San Marco Hotel
San Marco Hotel
OYO 165 San Marco Hotel Hotel Dubai
OYO 165 San Marco Hotel Hotel
OYO 165 San Marco Hotel Dubai
San Marco Hotel
Oyo 165 San Marco Hotel Dubai
San Marco Hotel
SAN MARINO HOTEL
OYO 165 San Marco Hotel
Collection O San Marino Hotel

Frequently asked questions

What is the cancellation policy at Palette San Marino Hotel?

Palette San Marino Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palette San Marino Hotel?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at Palette San Marino Hotel on 2 Apr 2026 start from NZ$57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Palette San Marino Hotel?

The closest beach to Palette San Marino Hotel is Kite Beach (15.5 km).

Is there a spa on site at Palette San Marino Hotel?

Yep, NA is available for guests.

Is there a free airport shuttle available at Palette San Marino Hotel?

No, Palette San Marino Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Palette San Marino Hotel?

Yep, you can grab a meal at Palette San Marino Hotel's onsite restaurant.

What time are check-in & check-out at Palette San Marino Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Palette San Marino Hotel?

No, pets and service animals are not allowed.

Palette San Marino Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 24 out of 88 reviews
Rating 8 - Good. 15 out of 88 reviews
Rating 6 - Okay. 17 out of 88 reviews
Rating 4 - Poor. 12 out of 88 reviews
Rating 2 - Terrible. 20 out of 88 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Pascal

Stayed 1 night in Dec 2025

10/10 Excellent

YOHANNES TESFAYE

Stayed 3 nights in Dec 2025

10/10 Excellent

saurabh

Stayed 5 nights in Dec 2025

6/10 Okay

El Mostafa

Disliked: Cleanliness, amenities
Le personnel est meilleurs et l'équipement est moyen
Stayed 3 nights in Dec 2025

2/10 Terrible

Dahlia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room but has cocroaches everywhere even on the tables and beds The staff wasn't very friendly. And the shops nearby were very limited. I am not sure if there is a spa.
Stayed 1 night in Nov 2025

4/10 Poor

Desmond

Business traveller
Disliked: Cleanliness, staff & service, amenities
Room was not up to standard
Stayed 1 night in Nov 2025

2/10 Terrible

Reza, Louisville

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is super dirty! No cleaning in corridor, elevators are full of garbage and no one cleans them during my stay. The room is full of insects and bugs. I asked reception to do something about it but noting done.my room was in 1st floor and noice of ground floor club was up to 3 am . It was worst experience I ever had during my 25 year of travel.
Stayed 7 nights in Oct 2025

8/10 Good

Andrew

Stayed 2 nights in Nov 2025

2/10 Terrible

Saber

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far THE worst customer service I have ever encountered in my life. The place is not even worth 1 star. The bald guy at the service counter was terrible. I believe most of their customers are from Asian sub continent so they are used to treat their customers like they don’t deserve any respect, service or kindness.
Stayed 1 night in Oct 2025

10/10 Excellent

Frank Yaw

Stayed 8 nights in Aug 2025

10/10 Excellent

Gurwinder

Stayed 3 nights in Jul 2025

10/10 Excellent

EMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 20 nights in May 2025

2/10 Terrible

Said

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Windowbroken a lot of cockroach was a lot of mosquito. No paper toilet pretty much dirty.
Stayed 3 nights in Apr 2025

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
It was very old unit and dirty
Stayed 3 nights in Apr 2025

8/10 Good

leila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It wasn’t bad
Stayed 5 nights in Feb 2025

2/10 Terrible

Omar

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s vary very much dirty
Stayed 5 nights in Jan 2025

2/10 Terrible

Kamil

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience. My reservation was cancelled by the hotel administration and ask me to check in as walk in with higher rate. This facility is joke and I will never recommend anyone to stay. Also, place looks like prostitution zone.
Stayed 4 nights in Mar 2025

2/10 Terrible

ben

Stayed 4 nights in Feb 2025

6/10 Okay

Dietmar

Enough for me and cheap
Stayed 1 night in Feb 2025

8/10 Good

Shubheksha

Liked: Cleanliness, staff & service, property conditions & facilities
Overall okay!
Stayed 2 nights in Feb 2025

4/10 Poor

MANOJ

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

zafar

Disliked: Cleanliness, property conditions & facilities, room comfort
Bath room is too small and very dirty
Stayed 7 nights in Feb 2025

8/10 Good

Ahmed

Stayed 6 nights in Feb 2025

4/10 Poor

Mohammad Solaiman

Stayed 5 nights in Feb 2025

2/10 Terrible

Rashad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst service ever very unprofessional

I arrived at the place at 2 am only to be told there is no room available for me because they had overbooked. It wasn't just me there were at least 7 other people who had had been told the same thing. We all had to stay in other hotels. Disgraceful service.
Stayed 1 night in Feb 2025