Sofitel Dubai The Palm Resort & Spa (Dubai, ARE): Reviews & Deals from NZ$358

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Luxury resort on the beach, with 5 outdoor pools

Where to?

Dates

May 2025

June 2025

5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Electric kettle, eco-friendly cleaning products

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only | View from room

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

includes taxes & fees

11 June - 12 June

Explore the area

East Crescent Road, Dubai, 55558

Aquaventure
‪4 min drive‬
Burj Al Arab
‪18 min drive‬
Marina Beach
‪22 min drive‬
Dubai (DXB-Dubai Intl.)
‪41 min drive‬

Room options

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Private indoor hot tub

Air conditioning

Connecting rooms available

Dining table

Beach view
85 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Classic Room

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Premium bedding

Egyptian cotton bed sheets

44 sq m
Sleeps 3
1 King Bed OR 2 Single Beds

Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

Highlights

Balcony

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Premium bedding

Beach view
491 sq m
Sleeps 6
1 King Bed

Family Apartment, 2 Bedrooms, Kitchen, Sea View

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchen

Dining table

Sea view
135 sq m
Sleeps 5
1 King Bed and 2 Single Beds

Luxury Room, 1 King Bed, Balcony (Palm View)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Premium bedding

Egyptian cotton bed sheets

44 sq m
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Separate bedroom

Egyptian cotton bed sheets

60 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchen

Dining table

Resort view
135 sq m
Sleeps 5
1 King Bed and 1 Single Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Separate bedroom

Egyptian cotton bed sheets

Sea view
60 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

Highlights

Balcony

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Premium bedding

Beach view
742 sq m
Sleeps 8
3 Double Beds

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

Highlights

Balcony

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Connecting rooms available

Dining table

Flat-screen TV

Beach view
85 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Premium bedding

44 sq m
Sleeps 3
2 Single Beds

Luxury Room, 1 King Bed, Balcony, Sea View

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Premium bedding

Egyptian cotton bed sheets

Sea view
44 sq m
Sleeps 3
1 King Bed

Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Dining table

Sea view
85 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 Bedroom, Kitchen, Sea View

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchen

Dining table

Sea view
75 sq m
Sleeps 4
1 King Bed and 1 Single Sofa Bed

Club Suite, 2 Bedrooms, Club lounge access, Sea View (Opera)

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

Flat-screen TV

Sea view
125 sq m
Sleeps 5
2 King Beds

Suite, 3 Bedrooms, Terrace (The Palm)

Highlights

Balcony

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Premium bedding

Beach view
451 sq m
Sleeps 9
1 King Bed

Family Apartment, 1 Bedroom, Kitchen, Resort View

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchen

Dining table

Resort view
76 sq m
Sleeps 4
1 King Bed and 1 Single Sofa Bed

Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

Highlights

Balcony

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Premium bedding

Beach view
742 sq m
Sleeps 8
2 Double Beds

Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

Highlights

Balcony

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Premium bedding

Beach view
742 sq m
Sleeps 8
3 Double Beds

About the area

Dubai

A luxury stay in Dubai awaits you at Sofitel Dubai The Palm Resort & Spa. You'll be steps from Palm Islands and 1.9 km (1.2 mi) from Aquaventure. Highlights at this beachfront resort include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The buffet restaurant, Manava, serves international cuisine and is open for breakfast, brunch, lunch and dinner. With 2 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site marina and free kids' club. 13153 square feet (1222 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free shopping centre shuttle. .Attractions within a 20-minute drive of this 5-property class Palm Jumeirah resort include Burj Al Arab and Mall of the Emirates.

View more Resorts in Dubai

What's nearby

Aquaventure - 4 min drive - 1.9 km
Wild Wadi Water Park - 17 min drive - 14.0 km
Burj Al Arab - 18 min drive - 14.3 km
Souk Madinat Jumeirah - 18 min drive - 14.4 km
Marina Beach - 22 min drive - 13.2 km

Getting around

Atlantis Aquaventure Waterpark Station - 4 min drive
Dubai (DXB-Dubai Intl.) - 41 min drive

Restaurants

‪Cloud 22 - ‬8 min walk
‪Nobu By The Beach - ‬8 min walk
‪ستاربكس - ‬17 min walk
‪Wavehouse - ‬7 min drive
‪Manava - ‬8 min walk

About this property

Sofitel Dubai The Palm Resort & Spa

Luxury resort on the beach, with 5 outdoor pools

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Sofitel Dubai The Palm Resort & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai resort.

546 guestrooms or units

7 dining venues

2 bars by the pool

6 bars or lounges

13153 sq ft of conference space

1222 sq. m of conference space

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Cabanas on the beach (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Conference centre

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Library

Terrace

Garden

Gift shop

Beauty salon

Newspapers in lobby (free)

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar on the beach

Sofitel Dubai The Palm Resort & Spa offers 546 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 28 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Similar properties

On private beach
Pool
Spa
Kids pool

includes taxes & fees

11 June - 12 June

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour return airport shuttle (surcharge)
Free shopping centre shuttle
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
2 poolside bars
6 bars/lounges
7 restaurants
A beach bar
Couples/private dining
Snack bar/deli

Restaurants on site

Laguna Lounge
Manava
Moana
Porterhouse Grill

Things to do

5 outdoor pools
Arcade/game room
Bicycle rentals
Billiards/pool table
Boat tours
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Kayaking
Library
Outdoor tennis court
Playground
Rowing/canoeing
Sailing
Sauna
Scuba diving
Shopping
Snorkelling
Steam room
Waterslide
Yoga classes

Family friendly

5 outdoor pools
Arcade/game room
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
In-room babysitting
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Trampoline
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

9 meeting rooms
Business centre
Conference centre (13,153 square foot of space)

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
Marina
On a private beach
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

28 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

100% renewable energy
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Egyptian cotton sheets
Pillow menu

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

40-inch flat-screen TV with satellite channels
IPod dock

Food and drink

24-hour room service
Electric kettle
Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Sofitel Dubai The Palm Resort & Spa

Children and extra beds

Children are welcome.

Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.

Rollaway/extra beds are available for AED 100.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AED 500.00
New Year's Eve (31 December) Gala Dinner per adult: AED 2200
New Year's Eve (31 December) Gala Dinner per child: AED 1400 (from 6 to 18 years old)
A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately AED 155 for adults and from AED 77.50 for children
Airport shuttle fee: AED 350 per vehicle (return)
Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Dubai Palm Resort

Dubai Palm Sofitel

Sofitel Dubai Palm

Sofitel Dubai Palm Resort

Sofitel Resort

Sofitel Palm Resort

Sofitel Palm

Sofitel Dubai The Palm Resort Spa

Sofitel Dubai The Palm & Dubai

Sofitel Dubai The Palm Resort & Spa Dubai

Sofitel Dubai The Palm Resort & Spa Resort

Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

What is the cancellation policy at Sofitel Dubai The Palm Resort & Spa?

Sofitel Dubai The Palm Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Dubai The Palm Resort & Spa?

As of 13 May 2025, prices found for a 1-night stay for 2 adults at Sofitel Dubai The Palm Resort & Spa on 11 Jun 2025 start from NZ$348.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Dubai The Palm Resort & Spa?

Yep, Sofitel Dubai The Palm Resort & Spa has a free self car park and free valet parking.

Are there any beaches close to Sofitel Dubai The Palm Resort & Spa?

The closest beach to Sofitel Dubai The Palm Resort & Spa is Marina Beach (5.9 km).

Is there a spa on site at Sofitel Dubai The Palm Resort & Spa?

Yep, there is an onsite spa at Sofitel Dubai The Palm Resort & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Sofitel Dubai The Palm Resort & Spa have a pool?

Sofitel Dubai The Palm Resort & Spa has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 6:00 PM.

Does Sofitel Dubai The Palm Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sofitel Dubai The Palm Resort & Spa?

Sofitel Dubai The Palm Resort & Spa features a private beach, 2 poolside bars and 5 outdoor pools. All guestrooms come with premium bedding and 24-hour room service.

What makes Sofitel Dubai The Palm Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sofitel Dubai The Palm Resort & Spa.

Is Sofitel Dubai The Palm Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Sofitel Dubai The Palm Resort & Spa is a hit with families.

Does Sofitel Dubai The Palm Resort & Spa serve breakfast?

Yep, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sofitel Dubai The Palm Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Sofitel Dubai The Palm Resort & Spa?

Relax with a coldie at the 2 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Sofitel Dubai The Palm Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sofitel Dubai The Palm Resort & Spa?

No, pets and service animals are not allowed.

Sofitel Dubai The Palm Resort & Spa Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Nadim

Travelled with family

12 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2025

10/10 Excellent

Sonal, Hounslow

Travelled with family, Travelled with family and small children

11 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel

Stayed 6 nights in Oct 2024

10/10 Excellent

Maureen

11 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in the Sofitel on the palm!

We had a wonderful stay in the Sofitel we felt valued & cared for by all the lovely staff we booked the premier lounge & this was just the best we have ever had. Staff were so friendly & nothing was any bother to them.

Large most comfortable bed beautifully made up every day!

Stayed 5 nights in Feb 2025

10/10 Excellent

Kim

10 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location for a quiet relaxing break. Loads of sun loungers around the pools and on the private beach. Never had a problem getting one. Good dining options with lots of restaurants. I booked an ocean view room but if I was staying again I think I would go for a palm view as this gets more sun. Felt safe as a solo traveller. Would happily stay again.

Stayed 6 nights in Jan 2025

6/10 Okay

Giovanni

10 Feb 2025

Stayed 5 nights in Feb 2025

10/10 Excellent

Thomas

9 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the staff especially the concierge desk were excellent. I would have liked more entertainment.

Stayed 4 nights in Feb 2025

10/10 Excellent

Craig Steven

Travelled with family, Travelled with family and small children

8 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic hotel for babies and children

Stayed 7 nights in Jan 2025

10/10 Excellent

stephen

Travelled with family

8 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay

Stayed 6 nights in Feb 2025

10/10 Excellent

Sydney

7 Feb 2025

Stayed 1 night in Jan 2025

10/10 Excellent

martin

Travelled with partner

6 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Low rise on 3 levels so not like the other very high rise hotels nearby. Gives hotel a more homely scale and size. Staff are all fabulous and helpful. Palm view back towards Dubai is a great feature especially at night. Laguna beach bar sun set during happy hour sat in comfortable sofas is a must. Sand on the beach is just perfect specification chosen not to stick lol. Restaurants are expensive but good quality. Free bus into town is 40 mins and picks up at other hotels and only drops off at the big shopping Mall. Taxis quicker for approx Aed 50 or £12 uk you can easily get to Dubai marina and multiple bars and restaurants. This hotel is very relaxed and favoured by families with young children but has adult only areas as well. Birds are a bit of a problem feeding off tables at times. So if you have a Hitchcock phobia, be aware at any hotel this happens on the Palm. On the whole I preferred this 3 floor hotel rather than being in a massive high rise hotel waiting for a lift on floor 25… way more chill and easy.

Stayed 7 nights in Jan 2025

10/10 Excellent

Aqsa

5 Feb 2025

Stayed 3 nights in Dec 2024

8/10 Good

Vanessa

2 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff in the Manana breakfast buffet dining space were amazing, huge praise for them. Staff at front desk could learn a few things from them.

Stayed 6 nights in Jan 2025

10/10 Excellent

Mohamed Jamel

1 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner

1 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a very nice hotel. Very clean and tidy. The service was excellent. The staff were friendly and couldn't do enough for you. I used uber for the first time which was excellent to go where you wanted to visit locally to the malls waterfalls etc.

Stayed 7 nights in Jan 2025

2/10 Terrible

Daniel

Travelled with partner

31 Jan 2025

Disliked: Staff & service, amenities, property conditions & facilities

I almost never leave a review for anything unless it was that incredible or that bad that I feel compelled to do so. Unfortunately, our stay at Sofitel fell into the latter category. Upon check-in, promptly escorted to what I would imagine is the dingiest, least impressive Family Apartment room that the hotel has. Located on the first floor facing the street, it looked like a room that had not been updated or had minor repairs made to it in a decade. We proceeded to upgrade the room (a our cost) to a Junior suite which was only marginally better in decor and upkeep, however, the view was an improvement relative to the room we were coming from. We were not notified of our VIP Platinum benefits at check in, and once we realized what those benefits were, the hotel was unwilling to apply them to the restaurant bill we’d already paid for. The front desk staff lacked professionalism at every interaction. However, I do want to note that the support staff (bellhops, maids, etc.) were all lovely. We stayed at three 5 star hotels during our trip to Dubai, and we travel extensively throughout the year. I can confidently say that this is not in fact a 5 star resort. A fair review would put this closer to a 3.5-4 star report. If you are looking for a cheap stay in Dubai and do not care about the quality of the room, resort or how you are treated, this is the place for you. However, if you are looking for the service and luxury aesthetic typically expected at a 5 star hotel, look elsewhere

Stayed 3 nights in Jan 2025

10/10 Excellent

Darleia B. De, Marlborough

27 Jan 2025

Stayed 11 nights in Jan 2025

10/10 Excellent

Tiffani

26 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellence place love it

Stayed 5 nights in Jan 2025

10/10 Excellent

Darren

26 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Jan 2025

10/10 Excellent

Rizvana

26 Jan 2025

Stayed 5 nights in Oct 2024

10/10 Excellent

Rizvana

Travelled with family

26 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely place with lovely peple

Stayed 7 nights in Jan 2025

4/10 Poor

Amir

26 Jan 2025

Liked: Staff & service

10/10 Excellent

Mehmet

Travelled with family

26 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our second visit to Sofitel . We like the ambience and extremely friendly personnel . We have recommended to many of our friends

Stayed 3 nights in Jan 2025

10/10 Excellent

Gary Robert, Woking

Travelled with partner

26 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a lovely resort to take some winter sun. Service is excellent and relaxing.

Stayed 8 nights in Jan 2025

6/10 Okay

Amir

Travelled with family

25 Jan 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Hotel is very dated. It was our 2nd time staying there and condition of rooms and furniture are bad. Rooms are clean though.

Stayed 3 nights in Jan 2025

8/10 Good

Kamer Asli

25 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

great staff really nice hotel rooms could get more attention in terms of overall cleanliness, i.e the curtains and detailed areas.

Stayed 4 nights in Jan 2025

Sofitel Dubai The Palm Resort & Spa

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View all photos for Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

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Classic Room

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Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

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View all photos for Family Apartment, 2 Bedrooms, Kitchen, Sea View

Family Apartment, 2 Bedrooms, Kitchen, Sea View

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View all photos for Luxury Room, 1 King Bed, Balcony (Palm View)

Luxury Room, 1 King Bed, Balcony (Palm View)

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View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

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View all photos for Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

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View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

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View all photos for Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

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View all photos for Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

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View all photos for Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

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View all photos for Luxury Room, 1 King Bed, Balcony, Sea View

Luxury Room, 1 King Bed, Balcony, Sea View

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View all photos for Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

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View all photos for Family Apartment, 1 Bedroom, Kitchen, Sea View

Family Apartment, 1 Bedroom, Kitchen, Sea View

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View all photos for Club Suite, 2 Bedrooms, Club lounge access, Sea View (Opera)

Club Suite, 2 Bedrooms, Club lounge access, Sea View (Opera)

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View all photos for Suite, 3 Bedrooms, Terrace (The Palm)

Suite, 3 Bedrooms, Terrace (The Palm)

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View all photos for Family Apartment, 1 Bedroom, Kitchen, Resort View

Family Apartment, 1 Bedroom, Kitchen, Resort View

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View all photos for Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

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View all photos for Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

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Sofitel Dubai The Palm Resort & Spa

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