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4.8 out of 5

"Lovely hotel in excellent location. Well suited for families as well as couples and business people. Lots of activities for children as well as bars ... " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A luxury stay in Dubai awaits you at Sofitel Dubai The Palm Resort & Spa. You'll be 3 km (1.9 mi) from Aquaventure and 13.2 km (8.2 mi) from Jumeirah Beach. Highlights at this beachfront resort include 7 restaurants, 2 outdoor swimming pools and a full-service spa.

All 361 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, balconies and iPod docks. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while premium bedding and pillow menus invite a good night's rest. Additionally, separate bathtubs and showers, in-room childcare and free bottled water are available.

A day of pampering at So SPA can include Thai massages, detox wraps and body wraps along with access to the sauna and spa tub. The buffet restaurant, Manava, serves international cuisine and is open for breakfast, brunch, lunch and dinner. With 6 bars/lounges and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find free cabanas, and enjoy the 4 indoor swimming pools and marina. 13149 square feet (1222 square metres) of event facilities include conference centres, and other business amenities include a business centre. Additionally, you'll find free WiFi in public areas, a fitness centre and an outdoor tennis court. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free shopping centre shuttle.

Within a 20-minute drive of this 5-star Palm Jumeirah resort, attractions include Dubai Marina Mall and Kite Beach.

Luxury Room, Balcony, Sea View (Private Beach access)

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$384* Per night/room 4 Nov. - 5 Nov.

Suite (Living room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room, View (Private Beach access, Palm View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 2 Bedrooms (Millesime Club, Private Beach access)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Sofitel Dubai The Palm Resort & Spa ratings based on 53 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sofitel Dubai The Palm Resort & Spa

Everyone (13) Couples (30) Family (10)
5 out of 5

Beautiful hotel/resort

Lovely hotel in excellent location. Well suited for families as well as couples and business people. Lots of activities for children as well as bars, cafe’s, spa, men’s and women’s hair dresser, chemist etc. for the adults. My only concern is cost of food quite expensive. Will certainly book this hotel again when next in Dubai

Posted by , from Australia on 2 Sep. 2018

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Comment from Hotel Management

3 Sep. 2018 by Guest Experience Team

Dear Valued Guest, Warm greetings from Sofitel The Palm Dubai! Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a pleasant and satisfactory experience and many of our products and services were up to your standards. Please note that our prices are under constant review to meet with the quality and standards of our services and those of our competitors on the Palm area. Nevertheless, we appreciate your comments and we have shared it with the Food and Beverage team for their review and consideration. We thank you for choosing Sofitel the Palm and we look forward to welcoming you back soon. Sincerely, Guest Experience Team Sofitel The Palm, Dubai

5 out of 5
The hotel was above and beyond our expectations in quality and service There is no need to leave the resort it's just a great place to stay We were particularly impressed with the concierge service provided by Mina and ado who solved our flights problems with genuine care and great customer service Highly recommended You need to to experience this place 7 star luxury Sincerely Leah and andrew

Posted by , from newcastle on 17 Jun. 2018

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Comment from Hotel Management

19 Jun. 2018 by Guest Experience Team, Sofitel the Palm, Dubai

Dear Guest, Warm greetings from Sofitel The Palm Dubai! Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a pleasant and satisfactory experience and our products and services were up to your standards. We thank you for choosing Sofitel the Palm and we look forward to welcoming you back soon. Sincerely,

5 out of 5
Pros: Staff services,always helping
Cons: Ladies salon ridiculously overpriced,was not told price before services
Location: Away from it all
Facilities: Outstanding; Value: Bargain; Service: Flawless; Cleanliness: Spotless, Immaculate, Beautiful, spotless/immaculatefac ; kids would enjoy underwater world 5mins away at Atlantis

Posted by , from Australia - NSW - Sydney on 12 Jan. 2015

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5 out of 5
Pros: The pool area
Cons: Not staying more nights
Location: Inspiring
Facilities: Brand new, Top of the line, State of the art; Service: Outstanding; Cleanliness: Spotless; great restaurants, beach, bars

Posted by , from Australia - NSW - Sydney on 8 Jan. 2015

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5 out of 5
Pros: Relaxing, friendly staff
Cons: Nothing to say
Location: Inspiring
Facilities: Modern; Value: Acceptable price; Service: Outstanding; Cleanliness: Beautiful;

Posted by , from UAE on 20 Nov. 2014

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3 out of 5
Pros: New resort, quality room furnishings
Cons: Expensive restaurants, hard to get too
Location: Under-developed
Facilities: Above average; Value: Exorbitant; Service: Sufficient, Polite; Cleanliness: Faultless;

Posted by , from Australia - VIC - Melbourne on 17 Nov. 2014

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5 out of 5
Pros: Service
Cons: Leaving
Location: Tranquil
Facilities: Outstanding; Value: Great deal; Service: Flawless; Cleanliness: Gleaming;

Posted by on 28 Oct. 2014

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5 out of 5
Pros: Intrested
Location: United Arab Emirates

Posted by , from UAE on 17 Oct. 2014

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5 out of 5
Pros: Staff wee fantastic
Cons: Traffic getting off the palm was bad at time but we we're happy to stay in the resort
The spa was fantastic and you can easily spend a couple of hours using the facilities before or after a treatment

Posted by , from Australia - VIC - Melbourne on 8 Oct. 2014

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5 out of 5
Pros: Team of workers
Cons: Drink prices
Location: Tranquil
Facilities: Brand new; Value: Great deal; Service: Phenomenal; Cleanliness: Pristine;

Posted by , from Australia - VIC - Melbourne on 4 Oct. 2014

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About the Sofitel Dubai The Palm Resort & Spa

Location East Crescent Road, Dubai, 55558

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Enjoy your summer holiday at Sofitel Dubai The Palm Resort & Spa with a pampering treatment at the full-service spa and refreshing swim in one of the 4 indoor and 2 the outdoor swimming pools. There are 7 restaurants on site. You can enjoy a drink at one of the bars, which include 6 bars/lounges, A beach bar, and A poolside bar. Public spaces have free WiFi. This luxury resort also offers a free kid's club, a kid's pool and an outdoor tennis court. Valet parking is free. Smoking is allowed in designated areas at this 5-star Dubai resort.

  • 361 guestrooms or units
  • 7 dining venues
  • 6 bars or lounges
  • 13149 sq ft of conference space
  • 1222 sq. m of conference space
  • Bar on the beach
  • Bar by the pool
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of indoor pools - 4
  • Number of outdoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (38.8 km / 24.1 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

Sofitel Dubai The Palm Resort & Spa offers 361 forms of air-conditioned accommodation with iPod docking stations and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and a bidet. This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Egyptian cotton linens
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Manava – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Porterhouse Grill – This steakhouse specialises in international cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Bottega – This delicatessen specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.

Moana – Overlooking the pool, this fine-dining restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 28
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Sofitel Dubai The Palm Resort & Spa

Policies

The "Two Bedroom Beach Suite" at this property consists of two connecting Beach Suites. For more details, please contact the office using the information found on the reservation confirmation received after booking.

UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property provides a mandatory New Year's Eve (December 31st) Gala Dinner. Children age 12-20 are charged AED 1,250. Children under 12 years old receive a complimentary New Year's Eve dinner. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Union Pay
  • No pets or service animals allowed
  • Debit cards
  • Number of children who can stay for free – 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500.00
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 145.00 per person (approximately)
  • Airport shuttle fee: AED 350 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Palm Resort
  • Dubai Palm Sofitel
  • Sofitel Dubai Palm
  • Sofitel Dubai Palm Resort
  • Sofitel Resort
  • Sofitel Palm Resort
  • Sofitel Palm
  • Sofitel Dubai The Palm Resort Spa
  • Sofitel Dubai The Palm & Dubai
  • Sofitel Dubai The Palm Resort & Spa Dubai
  • Sofitel Dubai The Palm Resort & Spa Resort
  • Sofitel Dubai The Palm Resort & Spa Resort Dubai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

url importing https://www.wotif.co.nz/Dubai-Hotels-Sofitel-Dubai-The-Palm-Resort-&-Spa.h5914122-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.