Sofitel Dubai The Palm Resort & Spa

Property class: 5 and above

Photo gallery for Sofitel Dubai The Palm Resort & Spa

An aerial view of a resort with multiple buildings, a beach, and a pier.
Property video
A modern bathroom with a large bathtub, a glass shower enclosure, and a view of the beach.
A balcony with a view of the sea, a table with chairs, and a small garden area with palm trees.
A spacious living area with a large sofa, a coffee table, and a dining area with bar stools. There is a large window with curtains and a view of greenery outside.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is NZ$390
includes taxes & fees
13 Oct - 14 Oct

Explore the area

View map
East Crescent Road, Dubai, 55558
  • Place, Aquaventure
    ‪3 min drive‬
  • Place, Atlantis, The Palm
    ‪5 min drive‬
  • Place, Lost World Aquarium
    ‪7 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪42 min drive‬

Room options

Luxury Room, 1 King Bed, Balcony, Sea View

8.4 out of 10
Very good
(28 reviews)
  • Sea view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed, Balcony (Palm View)

9.0 out of 10
Wonderful
(26 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

8.0 out of 10
Very good
(7 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

9.2 out of 10
Wonderful
(12 reviews)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

9.0 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

8.4 out of 10
Very good
(7 reviews)
  • Sea view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

9.6 out of 10
Exceptional
(4 reviews)
  • Beach view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 2 Bedrooms, Club lounge access, Sea View (Opera)

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Classic Room

9.4 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Family Apartment, 1 Bedroom, Kitchen, Resort View

8.6 out of 10
Excellent
(4 reviews)
  • Resort view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Family Apartment, 1 Bedroom, Kitchen, Sea View

9.8 out of 10
Exceptional
(10 reviews)
  • Sea view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Family Apartment, 2 Bedrooms, Kitchen, Resort View

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Single Sofa Beds and 1 Single Bed

Family Apartment, 2 Bedrooms, Kitchen, Sea View

9.8 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

  • Beach view
  • 491 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

  • Beach view
  • 742 sq m
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Large Single Bed

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

  • Beach view
  • 742 sq m
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Large Single Beds

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

  • Beach view
  • 742 sq m
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Large Single Bed

Suite, 4 Bedrooms, Terrace (The Palm)

  • Beach view
  • 451 sq m
  • 4 bedrooms
  • Sleeps 9
  • 3 King Beds and 1 Large Single Bed

Family Apartment, 3 Bedrooms, Kitchen, Sea View

  • Sea view
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

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About the area

Dubai

A luxury stay in Dubai awaits you at Sofitel Dubai The Palm Resort & Spa. You'll be 1.9 km (1.2 mi) from Aquaventure and 2 km (1.3 mi) from Lost World Aquarium. Highlights at this beachfront resort include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The buffet restaurant, Manava, serves international cuisine and is open for breakfast, brunch, lunch and dinner. With 2 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site free kids' club and gym. 13153 square feet (1222 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a Turkish bath/hammam. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 5-property class Palm Jumeirah resort include Mall of the Emirates and Burj Al Arab.

What's nearby

  • Aquaventure - 3 min drive - 1.7 km
  • Atlantis, The Palm - 5 min drive - 2.7 km
  • Lost World Aquarium - 7 min drive - 2.0 km
  • Palm Jumeirah Mall - 8 min drive - 6.7 km
  • AURA SKYPOOL Dubai - 9 min drive - 7.0 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 4 min drive
  • Dubai (DXB-Dubai Intl.) - 41 min drive

Restaurants

  • ‪Elements - ‬9 min walk
  • ‪Carbone Dubai - ‬6 min walk
  • ‪Estiatorio Milos Dubai - ‬9 min walk
  • ‪Imperial Club - ‬6 min drive
  • ‪Manava - ‬7 min walk

About this property

Sofitel Dubai The Palm Resort & Spa

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Sofitel Dubai The Palm Resort & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai resort.

  • 546 guestrooms or units
  • 7 dining venues
  • 2 bars by the pool
  • 6 bars or lounges
  • 13153 sq ft of conference space
  • 1222 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
Sofitel Dubai The Palm Resort & Spa offers 546 accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 28 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Laguna Lounge
  • Manava
  • Moana
  • Porterhouse Grill

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (13,153 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 2 2026 to August 31 2028 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Dubai The Palm Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for AED 368.0 per night.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500.00
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2500
  • New Year's Eve (31 December) Gala Dinner per child: AED 1750 (from 6 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 155 for adults and from AED 77.50 for children
  • Airport shuttle fee: AED 954 per vehicle (return, maximum occupancy 2)
  • Rollaway bed fee: AED 368.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 690501

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

What is the cancellation policy at Sofitel Dubai The Palm Resort & Spa?

Sofitel Dubai The Palm Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Dubai The Palm Resort & Spa?

As of 12 Oct 2026, prices found for a 1-night stay for 2 adults at Sofitel Dubai The Palm Resort & Spa on 13 Oct 2026 start from NZ$390, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Dubai The Palm Resort & Spa?

Yep, Sofitel Dubai The Palm Resort & Spa has a free self car park and free valet parking.

Are there any beaches close to Sofitel Dubai The Palm Resort & Spa?

The closest beach to Sofitel Dubai The Palm Resort & Spa is Marina Beach (5.9 km).

Is there a spa on site at Sofitel Dubai The Palm Resort & Spa?

Yep, there is an onsite spa at Sofitel Dubai The Palm Resort & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Sofitel Dubai The Palm Resort & Spa have a pool?

Sofitel Dubai The Palm Resort & Spa has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 6:00 PM.

Does Sofitel Dubai The Palm Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sofitel Dubai The Palm Resort & Spa?

Sofitel Dubai The Palm Resort & Spa features a private beach, 2 poolside bars and 5 outdoor pools. All guestrooms come with premium bedding and 24-hour room service.

What makes Sofitel Dubai The Palm Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sofitel Dubai The Palm Resort & Spa.

Is Sofitel Dubai The Palm Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Sofitel Dubai The Palm Resort & Spa is a hit with families.

Does Sofitel Dubai The Palm Resort & Spa serve breakfast?

Yep, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sofitel Dubai The Palm Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sofitel Dubai The Palm Resort & Spa?

Relax with a coldie at the 2 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine. One of the bars/lounges will be unavailable from September 2 2026 to August 31 2028 (dates subject to change).

What time are check-in & check-out at Sofitel Dubai The Palm Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sofitel Dubai The Palm Resort & Spa?

No, pets and service animals are not allowed.

Sofitel Dubai The Palm Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 977 out of 1287 reviews
Rating 8 - Good. 176 out of 1287 reviews
Rating 6 - Okay. 64 out of 1287 reviews
Rating 4 - Poor. 32 out of 1287 reviews
Rating 2 - Terrible. 38 out of 1287 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for families!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally kind staff throughout the property , they really do their best.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful room, super friendly staff
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay I have ever stayed at a hotel. The rooms are amazing very spacious and luxurious. The staff incredibly friendly and helpful and accommodating to the biggest extent. I give it a 100/10 I’ve stayed at most of the hotels on the palm this one by faaar exceeded and went beyond all of them.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything about our stay was perfect!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Fantastic stay with super attentive staff and facilities.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing the suit was amazing but the beach had a lot of sea urchins but overall it was a good experience
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great location, great staff!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Just a great place to relax. And the staff is very kind, helpful, customer centred.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Beautiful location and staff were great - Club suite with lounge access was wonderful.
Stayed 11 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a clean and calm experience
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staycation, recommend half board option, food was delicious and abundant. The premier lounge is convenient but a bit restricted in food and drinks timing and dress code etiquette. The spa facilities are a must. I wish the pool had a pool bar. My very spacious room, which I loved, had a huge Bath tub, tub salt and bubbles are not provided.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

great rooms and facilities,
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and well kept Everything is clean and nice
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at the hotel. Some of the restaurants were not available due to the current situation. The hotel was clean, the staff were friendly, the breakfast buffet had a good variety, the staff put a smile on your face,the ambience was nice. We highly recommend people to make the most of it while it’s not that busy and they can enjoy their stay.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room was super clean and staff were very friendly and accommodating.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breafast is good. Dinner is good.
Stayed 13 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nothing bad to say about the hotel
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room and a tremendously accommodating staff.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, spacious room, great amenities. Perfect for a family with small kids.
Stayed 8 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, room was spacious and clean. Access to beach was excellent.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations
Stayed 3 nights in Oct 2025