Sofitel Dubai The Palm Resort & Spa

5.0 star property
Luxury resort on the beach, with 5 outdoor pools
VIP Access

Photo gallery for Sofitel Dubai The Palm Resort & Spa

5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)
7 restaurants, breakfast, lunch, dinner served; international cuisine
7 restaurants, breakfast, lunch, dinner served; international cuisine
View from room
1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
The current price is NZ$356
includes taxes & fees
17 Sept - 18 Sept

Explore the area

View map
East Crescent Road, Dubai, 55558
  • Aquaventure
    ‪3 min drive‬
  • Marina Beach
    ‪18 min drive‬
  • Burj Al Arab
    ‪21 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪39 min drive‬

Room options

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 85 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Classic Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 491 sq m
  • 3 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Family Apartment, 2 Bedrooms, Kitchen, Sea View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Dining table
Flat-screen TV
  • 135 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Luxury Room, 1 King Bed, Balcony (Palm View)

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Dining table
Flat-screen TV
  • 135 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • 60 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 742 sq m
  • 4 bedrooms
  • Beach view
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Pillow menu
  • 85 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

Luxury Room, 1 King Bed, Balcony, Sea View

8.4 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 44 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

8.4 out of 10
Very good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
Flat-screen TV
  • 85 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 Bedroom, Kitchen, Sea View

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Dining table
Flat-screen TV
  • 75 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Club Suite, 2 Bedrooms, Club lounge access, Sea View (Opera)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 125 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 2 King Beds

Suite, 4 Bedrooms, Terrace (The Palm)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 451 sq m
  • 4 bedrooms
  • Beach view
  • Sleeps 9
  • 3 King Beds and 1 Large Twin Bed

Family Apartment, 1 Bedroom, Kitchen, Resort View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Dining table
Flat-screen TV
  • 76 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 742 sq m
  • 4 bedrooms
  • Beach view
  • Sleeps 8
  • 1 King Bed and 3 Large Twin Beds

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 742 sq m
  • 4 bedrooms
  • Beach view
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

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About the area

Dubai

A luxury stay in Dubai awaits you at Sofitel Dubai The Palm Resort & Spa. You'll be steps from Palm Islands and 1.9 km (1.2 mi) from Aquaventure. Highlights at this beachfront resort include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The buffet restaurant, Manava, serves international cuisine and is open for breakfast, brunch, lunch and dinner. With 2 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site marina and free kids' club. 13153 square feet (1222 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free shopping centre shuttle. .Attractions within a 20-minute drive of this 5-property class Palm Jumeirah resort include Burj Al Arab and Mall of the Emirates.

What's nearby

  • Aquaventure - 3 min drive - 1.7 km
  • AURA SKYPOOL Dubai - 10 min drive - 6.1 km
  • Marina Beach - 18 min drive - 12.4 km
  • Souk Madinat Jumeirah - 20 min drive - 14.0 km
  • Burj Al Arab - 21 min drive - 15.3 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 4 min drive
  • Dubai (DXB-Dubai Intl.) - 41 min drive

Restaurants

  • ‪Cloud 22 - ‬8 min walk
  • ‪Nobu By The Beach - ‬8 min walk
  • ‪Manava - ‬8 min walk
  • ‪Elements - ‬9 min walk
  • ‪Booba - Taste Tells - ‬4 min drive

About this property

Sofitel Dubai The Palm Resort & Spa

Luxury resort on the beach, with 5 outdoor pools
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Sofitel Dubai The Palm Resort & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai resort.

  • 546 guestrooms or units
  • 7 dining venues
  • 2 bars by the pool
  • 6 bars or lounges
  • 13153 sq ft of conference space
  • 1222 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
Sofitel Dubai The Palm Resort & Spa offers 546 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 28 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Laguna Lounge
  • Manava
  • Moana
  • Porterhouse Grill

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (13,153 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Dubai The Palm Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for AED 368.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500.00
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2200
  • New Year's Eve (31 December) Gala Dinner per child: AED 1400 (from 6 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 155 for adults and from AED 77.50 for children
  • Airport shuttle fee: AED 350 per vehicle (return)
  • Rollaway bed fee: AED 368.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

What is the cancellation policy at Sofitel Dubai The Palm Resort & Spa?

Sofitel Dubai The Palm Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Dubai The Palm Resort & Spa?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at Sofitel Dubai The Palm Resort & Spa on 17 Sept 2025 start from NZ$347.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Dubai The Palm Resort & Spa?

Yep, Sofitel Dubai The Palm Resort & Spa has a free self car park and free valet parking.

Are there any beaches close to Sofitel Dubai The Palm Resort & Spa?

The closest beach to Sofitel Dubai The Palm Resort & Spa is Marina Beach (5.9 km).

Is there a spa on site at Sofitel Dubai The Palm Resort & Spa?

Yep, there is an onsite spa at Sofitel Dubai The Palm Resort & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Sofitel Dubai The Palm Resort & Spa have a pool?

Sofitel Dubai The Palm Resort & Spa has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 6:00 PM.

Does Sofitel Dubai The Palm Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sofitel Dubai The Palm Resort & Spa?

Sofitel Dubai The Palm Resort & Spa features a private beach, 2 poolside bars and 5 outdoor pools. All guestrooms come with premium bedding and 24-hour room service.

What makes Sofitel Dubai The Palm Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sofitel Dubai The Palm Resort & Spa.

Is Sofitel Dubai The Palm Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Sofitel Dubai The Palm Resort & Spa is a hit with families.

Does Sofitel Dubai The Palm Resort & Spa serve breakfast?

Yep, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sofitel Dubai The Palm Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Sofitel Dubai The Palm Resort & Spa?

Relax with a coldie at the 2 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Sofitel Dubai The Palm Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sofitel Dubai The Palm Resort & Spa?

No, pets and service animals are not allowed.

Reviews

Sofitel Dubai The Palm Resort & Spa Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 820 out of 1113 reviews
Rating 8 - Good. 174 out of 1113 reviews
Rating 6 - Okay. 60 out of 1113 reviews
Rating 4 - Poor. 31 out of 1113 reviews
Rating 2 - Terrible. 28 out of 1113 reviews

Reviews

10/10 Excellent

Medin

Stayed 4 nights in Jun 2025

8/10 Good

Adam

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Customer service really good. Rooms could have been cleaned better.
Stayed 12 nights in Jun 2025

10/10 Excellent

Naimah

Good hotel. Staff really look after you (housekeeping and waiting staff). Check in went smootly as did check out. Sadly no welcome drinks or a water dispenser nearby. Plenty pool options and if going half board restaurants choices are plenty but do book in advance. I couldn't advise much about the facilities the hotel offers as this wasnt explained to me, there is shuttle services which i enquired about. They do have a fab kids club only discovered what they do there on the day before leaving, movies and activities (some require extra cost) you can stay with the children or leave them which is handy to know because my 5yr old wouldnt be there alone. Pool / lifeguards are very attentive, slight sign of difficulty they are in. I am happy with our stay but would have liked to know more about the hotel. I didnt visit the spa or gym once, no idea where it was and wasnt comfortable asking as some of the staff didnt seem approachable. We had a fire alarm going off, from 5th floor walked down the stairs, there was no rush, no evacuation point , staff said it was a drill. Would have been nice to notify the guests formally by the hotel, people appeared to take their chances of burning inside a building than standing outside 40degree heat. I took my family out as we werent sure if it was real, the noise was loud and fire brigade attended to. Nice to see staff acted well and fast for themselves but lack of management notifying us was a let down.
Stayed 9 nights in May 2025

10/10 Excellent

mina

Stayed 2 nights in May 2025

10/10 Excellent

Joao T

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness
Stayed 3 nights in Jun 2025

8/10 Good

Sunita

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Aaryan Prince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Sarminder, Chelmsford

Stayed 6 nights in May 2025

10/10 Excellent

emma

Stayed 5 nights in Jun 2025

10/10 Excellent

Abed Alnaser

Stayed 1 night in May 2025

4/10 Poor

Stephanie

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I wouldn’t return to this hotel, the breakfast is very poor by Dubai standards and very limited. The main buffet area was frantic and it was very difficult just to get a coffee once seated, I had to chase after people to get a coffee ordered, food in general wasn’t great and poorly communicated to guests what exactly was available. The premium lounge was underwhelming however the staff were very pleasant in there. In general the hotel is very tired and the sunloungers were often covered in bird poo and it’s the kind of hotel where people reserve sun beds at 8am and don’t sit on them all day. I don’t understand why hotels continually allow this. Seating around the main pool is very limited and unfortunately due to the time of year (heat) the beach isn’t really an option for us with kids as the cold pool is much more appealing for them than the hot sea. It wasn’t really the luxury hotel shown on the pictures and in comparison to the likes of Atlantis it really falls short. Considering the week in May we travelled the Atlantis only cost a little more than what we paid for the Sofitel and it was no where near as good. Lesson learnt!
Stayed 7 nights in May 2025

10/10 Excellent

Michael Adam

Stayed 6 nights in May 2025

10/10 Excellent

Anne-marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

4/10 Poor

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Facilities as you would expect but too many basics of service were poor. Starting with extremely poor check in experience then too many minor issues needing fixing in the room. Well below the standard of true 5 star.
Stayed 8 nights in May 2025

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect in every way, only suggestion is evening entertainment was non existent for children after 8pm.
Stayed 5 nights in May 2025

10/10 Excellent

Lily

Stayed 3 nights in May 2025

10/10 Excellent

Baljit

Stayed 6 nights in May 2025

10/10 Excellent

Victoria

Stayed 10 nights in May 2025

10/10 Excellent

Anastasi

Travelled with family
Liked: Amenities, property conditions & facilities
Fantastic hotel and a great stay. Only things that were negative were at the weekend. It is super busy with external visitors and you can’t find anywhere around the pool. Also, the cleaning team would often forget towels and replacing toiletries.
Stayed 7 nights in May 2025

8/10 Good

Mehmet Yetkin

Travelled with family
Liked: Staff & service, property conditions & facilities
We have faced some issues but Many thanks to Front office manager Nathalie V. For her effort to solve our problems during our stay.
Stayed 4 nights in May 2025

6/10 Okay

vicki

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
This is the second time at this hotel so was very excited to be coming back. The hotel its self is stunning. We were checked in and sat around the pool until our room was ready. We were taken to our room on the first floor and I was extremely disappointed as couldn’t see the palm view at all. I rang reception but after waiting 30 mins decided to go downstairs to reception. I explained how the view wasn’t there and had stayed in a palm view room last year and the view was stunning. I asked if they had another room with a better view. The reception staff were rude, two of them talking amongst themselves and I was told different things by each one. Eventually I was told another room was possible but wouldn’t be until 4-5pm as they were waiting for people to check out. This was fine by us as we were just sat at the pool. We were told to leave our bags in the first room and they would move them and message when they room was ready. At 17.10 I ended up messaging the app myself and the communication was terrible. Our 2nd room had been ready for a while but no one had said, we waited a while to get the key and when we got to our room our bags weren’t there! Not the best way to start a birthday trip. The room was lovely tho and the view was amazing
Stayed 3 nights in May 2025

10/10 Excellent

Trim Donnell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, staff exceptional in appearance, attitude and duties. A special mention to Omar our Signature Suites Concierge and Emmauel who made our stay extra special, along with the restaurant manager of Porter House.
Stayed 6 nights in May 2025

10/10 Excellent

Hussain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 pools the beach the breaki amazing well done guys
Stayed 2 nights in May 2025

10/10 Excellent

Carly

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Another incredible stay at Sofitel Dubai The Palm. All the staff go above and beyond to make a truly special experience. The resort is a tranquil retreat and everything to a high standard. Can’t wait to go back again next year
Stayed 7 nights in May 2025

2/10 Terrible

Rafael

Stayed 7 nights in May 2025