6/10 Okay
Daniel
Travelled with family, Travelled with family and small children
26 Oct 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is beautiful. It is presented well and looked after. The room was comfortable and was big enough for the 4 of us to stay in, and the service from most of the staff was amazing. Requests didnt seem like too much to ask for and most staff were happy to oblige with any request given. The pool is only a few feet deep which is perfect for having a relaxing dip without feeling like you have to do too much to stay afloat and the staff around the pool were fantastic, more than happy to setup a pool bed for you and provide you with a mini esky with bottles of water and ice in it.
However, the review takes a turn when it comes to the cost and quality of the food itself. I would suggest not taking the included breakfast option as we often found the buffet was cold (even for hot food) and we are certain my wife ended up with food poisoning from the buffet, ruining 3 days. Also, I am still waiting on a refund for an overcharge on my credit card for the evening buffet.
I would also suggest staying away from the Roaring Rabbit as the quality of food presented doesnt match the price tag. Raia was probably the only restaurant that was any good for quality food. However, while I do expect paying more in tourist area and Dubai in general, the prices charged for any food in the hotel were bordering on exorbitant. I would suggest organising other places to eat, possibly even at the Nakheel Mall where its reasonably priced, more selection and better quality.
Daniel
Stayed 6 nights in Oct 2025
