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Admiral Grand Hotel

5.0 star property
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Admiral Grand Hotel

Exterior
Exterior
Standard double/twin mountain side room
Breakfast, lunch and dinner served
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping

Explore the area

Map
Trg Rudera Boškovica 13, Dubrovacko Primorje, 20232
  • Dubrovnik Ferry Port
    34 min drive
  • Gruz Harbor
    34 min drive
  • Lapad Beach
    36 min drive
  • Dubrovnik (DBV)
    60 min drive

Room options

View all photos for Standard double/twin mountain side room single use

Standard double/twin mountain side room single use

Standard double/twin mountain side room single use

Highlights

Balcony
Individually furnished
Air conditioning
Heating
LCD TV
Blackout curtains
Select Comfort bed
Hairdryer
  • Mountain view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Junior suite seaside

Junior suite seaside | Living area

Junior suite seaside

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
LCD TV
Separate bedroom
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard double/twin mountain side room

Standard double/twin mountain side room

Standard double/twin mountain side room

Highlights

Balcony
Individually furnished
Air conditioning
Heating
Free cots/infant beds
LCD TV
Blackout curtains
Select Comfort bed
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard double/twin seaside room single use

32-inch LCD TV with satellite channels, TV

Standard double/twin seaside room single use

Highlights

Balcony
Individually furnished
Air conditioning
Heating
LCD TV
Blackout curtains
Select Comfort bed
Hairdryer
  • 27 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard double/twin seaside room

Standard double/twin seaside room

Standard double/twin seaside room

Highlights

Balcony
Individually furnished
Air conditioning
Heating
Free cots/infant beds
LCD TV
Blackout curtains
Select Comfort bed
  • 26 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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About the area

Slano

A luxury stay in the heart of Dubrovacko Primorje awaits you at Admiral Grand Hotel. You'll be 15.6 km (9.7 mi) from Trsteno Arboretum and 16.5 km (10.3 mi) from Šunj Beach. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Hotel Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and indoor swimming pool. Meeting rooms, a conference centre, and limo/town car service are among the business amenities offered. Plus you'll find a nightclub, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 5-property class Dubrovacko Primorje hotel include Stari Grad Plain and Walls of Ston.

What's nearby

  • Šunj Beach - 22 min drive
  • Dubrovnik Ferry Port - 34 min drive
  • Gruz Harbor - 34 min drive
  • Lapad Beach - 36 min drive
  • Copacabana Beach - 50 min drive

Getting around

  • Dubrovnik (DBV) - 60 min drive

Restaurants

  • ‪Kolarin - ‬1 min walk
  • ‪Balun - ‬10 min drive
  • ‪Restaurant Perast - ‬7 min walk
  • ‪Maestral - ‬1 min walk
  • Kod Marka

About this property

Admiral Grand Hotel

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, outdoor tennis courts, and an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 200 km.#Pets not allowed Check-in time starts at 2 PM Check-out time is noon

Languages

Croatian, Czech, English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 200 km
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Hotel Restaurant

Family friendly

  • Highchair
  • Indoor pool
  • Outdoor pool
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 29 October 2024 to 17 April 2025 (dates subject to change).
The following facilities will be closed during the winter:
  • Bar/Lounge
  • Beach
  • Dining venue
  • Fitness facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.60 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 1.60 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash.

We should mention

  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Admiral Dubrovacko primorje
Admiral Grand Dubrovacko Primorje
Admiral Grand Hotel
Admiral Grand Hotel Dubrovacko Primorje
Grand Admiral Hotel
Grand Hotel Admiral
Hotel Admiral Grand
Hotel Grand Admiral
Admiral Grand Hotel Hotel
Admiral Grand Hotel Dubrovacko Primorje
Admiral Grand Hotel Hotel Dubrovacko Primorje

Frequently asked questions

What is the cancellation policy at Admiral Grand Hotel?

Admiral Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Admiral Grand Hotel?

Yep, Admiral Grand Hotel has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Are there any beaches close to Admiral Grand Hotel?

The closest beach to Admiral Grand Hotel is Lapad Beach (20.8 km).

Is there a spa on site at Admiral Grand Hotel?

Yep, there is an onsite spa at Admiral Grand Hotel. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Admiral Grand Hotel have a pool?

Admiral Grand Hotel has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open from May to October.

What luxury perks are available at Admiral Grand Hotel?

Admiral Grand Hotel features a full-service spa, a nightclub and an outdoor pool. All guestrooms come with Select Comfort beds and room service.

What makes Admiral Grand Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as comfy beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Admiral Grand Hotel.

Is Admiral Grand Hotel family-friendly?

You bet! With amenities such as an outdoor pool, as well as highchairs in the guestrooms, it's no surprise that Admiral Grand Hotel is a hit with families.

Does Admiral Grand Hotel serve breakfast?

Yeah, free buffet brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Admiral Grand Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Admiral Grand Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The dining venue is closed during the winter.

What time are check-in & check-out at Admiral Grand Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Admiral Grand Hotel?

No, pets are not allowed.

Admiral Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 71 reviews" "
Rating 8 - Good. 23 out of 71 reviews" "
Rating 6 - Okay. 11 out of 71 reviews" "
Rating 4 - Poor. 0 out of 71 reviews" "
Rating 2 - Terrible. 2 out of 71 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Denis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite new with very nice staff, but if you want complete silence in your room , it is not exactly the right place because the soundproofing is a problem.
Stayed 1 night in Jul 2024

6/10 Okay

Sara

The Hotel was ok, the beach front hotel restaurant was the best part. The food cold have been a little better. Overall a decent stay.
Stayed 6 nights in May 2024

10/10 Excellent

LOUIS, SOUTH BEND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, great views of the ocean. Convenient to stores, ATM and local transportation. This is a resort hotel with a great breakfast and dinner included. Many waiters, live entertainment, etc. Spacious new rooms, pools, beach, several restaurants, message, hair stylist, etc.
Stayed 7 nights in May 2022

8/10 Good

julie, uk

Liked: Cleanliness, property conditions & facilities, room comfort
Return visit to this lovely hotel
Love the position of this hotel.The village and bay of Slano are amongst the prettiest on this coastline. Hotel staff are not very attentive apart from Maria on hotel reception who is great and recognised us after 4 years since our last stay ! Breakfasts are disappointing and the coffee is dreadful but rooms and public areas are spotllessly clean. The beach is lovely and usually quiet however sunloungers are not very comfortable and the pool attendants never visit to check up on drink orders. Quality of food definitely needs improvement but some lovely restaurants are within walking distance. The best is Mirakul which never fails to please but needs prebooking.
Stayed 6 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Really great but has potential to be exceptional
The location is mesmerising which is probably why they get away with having unhappy staff, no table service beach side and beds that are not doubles but two large singles and not very comfortable. I love the view, the beach, the indoor and outdoor pool, think they need to make a bit more effort for it to be a real 5 star. They should get paddle boards and extra available trips. I think it is somewhere older generation goes to relax but it would make an awesome adults only resort for the child free younger couples. Shortage of good coffee and cocktails but good areas and restaurants around to go to.
Stayed 6 nights in Jun 2017

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Bakir, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at the beach.
We really enjoyed our stay at the Admiral Grand. It has a very sophisticated and modern interior and exterior design with great attention to every detail. It's quiet and peaceful with excellent spacious beach with great amenities and convenient access right outside the hotel. Easy access to towels and beach chairs. The rooms are also spacious and very clean. The hotel staff is very friendly and attentive. Very good breakfast bar with a wide variety of choices. Overall relaxing atmosphere perfect for a quiet and relaxing vacation getaway. Highly recommended!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Almir, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super modern fairly priced and clean.
Overall it is a very modern, new, well maintained hotel. Breakfast is first class and with all the western staples and a few Adriatic twists. The beach is private, clean and quiet. Towel service is on point. There are always some free loungers and parasols to be found. Beach area is artificial tiny pebbles leading in to more natural pebbles and rocks and a quick drop into the deep dark bay. The water is good enough for a swim but far from breath taking and crystal clear like in other places along the Croatian coast. This is to be expected in a serviceable bay. Views of the bay especially at sunset are unique and picturesque. The pools indoor and outdoor are clean and modern with plenty of loungers. We didn't spend any time by the pool as we are beach people. The room we stayed in was the basic mountain view. We ended up really liking being on the ground floor after being hesitant at first. You can jump out of one of the side doors and cut your travel time to the beach to seconds. Ground floor highly recommended. The beds and couch were comfortable, although the pillows were hard and lumpy made of the worst memory foam I've ever encountered. Any of the staff I encountered were friendly and quick to help. However, not once were we approached on the beach for drinks as advertised. I am a big tipper when served right and let's just say those lazy servers missed out. I recommend this hotel to families and couples. Singles steer well clear of Slano in general or you wil

8/10 Good

Yury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Christina, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on beachfront
We were well looked after in this special and beautiful hotel in the village of Slano. Breakfast and dinner were included in the rates (half board option) and that is the option to select. An extensive buffet for both. Hotel is on a beautiful swimming beach and we had excellent views from our balcony and from the dining room. The outdoor and indoor pools were excellent. Entertainment most nights. Staff were excellent. Rooms are very good.

6/10 Okay

Tari, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
European Holiday
We stayed here for 2 nights. The hotel itself is very nice. Advertising itself as five stars. The staff and hotel policies however are not even close to the service standards of a five star. This is the only hotel we have ever stayed at that charges for ice. 30 Kunos for a small bag from the bar. Additionally they charged us for a juice from the minibar that we never used. We attempted to clear this up to no avail. When we asked at the front desk regarding our dining choices in the hotel, they didn't want to talk to us until they had confirmed that we were a guest of the hotel (like we couldn't eat there if we weren't a guest?)The staff in the restaurants were very atte

6/10 Okay

Verified traveller

Liked: Cleanliness
Location Nice Hotel Average
The Hotels location along the sea with a pebble beach and good recreation (boating, jet ski, pool inside and outside was lovely. The room was average and the sheets were like sand paper. Was very disappointed with the food quality and price. There were not many restaurants in walking distance but the few there were much better in taste and price. Customer service in the spa was frustrating, reception was often unattended. We would have spent more money but there was never anyone around book treatments. Saw staff outside smoking and on the phone, but never at the desk. Overall, the Hotel itself was average, think I would book another hotel if we went back to Croatia. Overall I think I would give this 3 out of 5 stars..

10/10 Excellent

Felicity, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxing holiday.
We had a fantastic, relaxing holiday. the hotel is a few steps from the beach, but aqua shoes are recommended. The hotel staff are fab, always very helpful and friendly. They were also helpful in arranging transfers to and from the airport. The spa treatments are worthwhile and very professionally executed. The hotel and its surroundings were exceptionally clean and all the staff work incredibly hard. The weather was really hot. We will return for another holiday here.

10/10 Excellent

Leanne, Campbell River

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GreT place!
Great clean stay. Staff was kind, friendly and did their best to help with our needs.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great amenities, but...
The hotel is very nice. Beautiful facilities. Two pools and beach provide an excellent atmosphere for relaxation. The staff hustles, but they are not accommodating. Pool bar and food service shut down at 4pm. We found the best time to enjoy the pool was after 4pm. While you could still get drinks from the inside bar it was not easy. We had kids and inquired about getting food outside by the pool (6pm) and the staff was appalled by the request. They take their Buffett dinning room very serious even though the food was average at best. If you venture outside the hotel the food is terrible. We were surprised that they would not accommodate a simple request of food by the pool, especially considering they offered the service at lunch. We ended up getting room service. Because of that I would not recommend this hotel. Also the dinning room manager was very stern and very KGB. He yelled at our kids for dancing to music in the lobby and he yelled at someone in our party inquring about food because she was Ina bathing suit. This sort of service would not fly in the U.S. Overall, it was a nice hotel but I wouldn't go back.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jeff, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel not far from Dubrovnik
Very nice new hotel. Reasonably priced, great pools, nice but rocky beach. Hotel rooms are well done but lack decoration. Not much in the town. Staff is Croatian and speak English well but are pretty cold to deal with.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Hotel on the Coast
Excellent food, service, Rooms

10/10 Excellent

Martin, Alresford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Croatia
Really comfortable Hotel, on seafront, able to swim in sea, outside pool or inside pool. Restaurant buffet style excellent quality food. Staff work hard to look after you very well. Drinks prices very reasonable. Jet ski, tennis etc. all available. Limited entertainment in Town, however. Efficient Hotel pick up from Dubrovnik airport. Would go again anytime.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

lisa, london

Liked: Cleanliness, staff & service, room comfort
Admiral grand hotel
My friend and I stayed at the admiral grand hotel for 4 days. Although the hotel is attractive and in good condition, it's facilities and not what they should be for a 5* hotel! They have only 1 main restaurant and a poolside restaurant that closes at 6pm. Therefore not a lot of choice. There are also only 2 outside restaurants nearby the hotel, that were ok but not of a high standard! Also the poolside bar/restaurant did not have a big seating area, and you were not allowed to order food at your Sun lounger, apart from pizzas... Which did not suit us. The hotel also did not offer room service, and at the buffet breakfast you were not even served coffee or tea... You had to get everything yourself, which often meant 2 or 3 trips back and forth to your table whilst you collected your breakfast, toast from the toaster, juice, and your hot drink. Whereas usually most restaurants will fetch your hot drinks for you, or place a pot of tea or coffee at your table. On a plus note, the staff were nice and helpful, and the hotel is nice looking. But it needs to up its service and facilities if it wants to be known as a 5* hotel!!

8/10 Good

Travel Expert, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for relaxation!
This hotel is 45 minutes from the airport. Hotel is in great location close to Dubrovnik and surrounding islands. It is located in small, picturesque village. Upon our arrival, we were met by very friendly staff immediately, they took us to our room - the best view is from the third floor. I would recommend this hotel for couples, families with small children, but not teenagers. This is very much hotel for relaxing, exactly what we were looking for.

8/10 Good

Lesley, Falkirk, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect short getaway
If you are looking for a short, relaxing getaway in the sun then this is ideal. The hotel is about an hour from the airport in a small town called Slano. If you are only interested in lying by the pool/beach, reading a book and eating then this place is ideal. You can take a trip into Dubrovnik via the local bus, which leaves from right outside the hotel and is very cheap (compared to taking a cab) and comfortable. I would advise taking a cab from the main bus station in Dubrovnik to the old town though. The Old town is well worth a visit - arrive early to avoid the hustle & bustle as it gets very busy. Overall, we spent 4 days/nights in the Admiral and after 3 days relaxing and one day exploring the Old town, it felt like we had been away for a week. It was a very stress free/hassle free trip.

6/10 Okay

jon, essex

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Admiral grande hotel
Hotel lovely and clean, food repetitive (same buffet everyday) beautiful location. Most restaurant staff friendly but a few very miserable, reception staff need to have intense customer service training! Miserable to the point of being rude! Unhelpful and did not even say thank you for staying or goodbye on checkout, just handed a receipt with a blank, bored expression! Not good and definitely not 5* service!!