Hotel Royal Neptun

4.0 star property
On beach with 3 outdoor pools, near Gruz Harbor

Photo gallery for Hotel Royal Neptun

Skyline Premium Suite Sea View Balcony | Balcony view
Luxury Double or Twin room, Sea view
2 bars/lounges, poolside bar, beach bar
Lobby sitting area
On the beach, beach bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Kardinala Stepinca 31, Dubrovnik, 20000
  • Place, Poluotok Lapad
    ‪1 min walk‬
  • Place, Copacabana Beach
    ‪7 min walk‬
  • Place, Lapad Beach
    ‪15 min walk‬
  • Airport, Dubrovnik (DBV)
    ‪34 min drive‬

Room options

Junior Suite, Balcony, Sea View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Panoramic Double or Twin Room, Balcony, Sea View

8.8 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Premium Room, Balcony, Sea View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Executive Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Classic Room with Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Sea View Room with Balcony

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Classic Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Room assigned at check in (Best rate, flexible room change)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

Premium Suite, 2 Bedrooms, Balcony, Sea View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
  • 54 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Skyline Premium Suite Sea View Balcony

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
  • 70 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Large Single Sofa Bed and 2 Single Beds

About the area

Dubrovnik

Hotel Royal Neptun places you steps from Poluotok Lapad and within a 15-minute stroll of Copacabana Beach. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Ariston Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and steam room. The buffet restaurant, Mediterraneo, is open for breakfast, lunch and dinner. On the Rocks is the hotel's own cocktail bar. Spend the day at the beach and enjoy the on-site indoor swimming pool, gym and sauna. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and a children's swimming pool. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Lapad hotel include Dubrovnik Ferry Port and Gruz Harbor.

What's nearby

  • Poluotok Lapad - 1 min walk - 0.0 km
  • Copacabana Beach - 7 min walk - 0.6 km
  • Lapad Beach - 15 min walk - 1.3 km
  • University of Dubrovnik - 20 min walk - 1.7 km
  • Luka Gruz - 4 min drive - 2.2 km

Getting around

  • Dubrovnik (DBV) - 37 min drive

Restaurants

  • ‪Hotel Valamar Club Dubrovnik - ‬11 min walk
  • ‪Špilja Bar More | Cave Bar More - ‬10 min walk
  • ‪Coral Beach Club - ‬9 min walk
  • ‪Langusto Fine Dining - ‬7 min walk
  • ‪Restaurant Tramuntana - ‬10 min walk

About this property

Hotel Royal Neptun

On beach with 3 outdoor pools, near Gruz Harbor
Hotel Royal Neptun offers its guests a full-service spa, 3 outdoor swimming pools, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the business-friendly Hotel Royal Neptun. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Dubrovnik hotel is smoke free.

  • 91 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Hotel Royal Neptun offers 91 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Dubrovnik hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Ariston Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (EUR 10 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 37

Restaurants on site

  • La Castile
  • Mediterraneo
  • On the Rocks
  • Zoe

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Personal motorised watercraft
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 8 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October to 31 March, EUR 1.85 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April to 30 September, EUR 2.65 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 2)
  • Covered self-parking fee: EUR 10 per day (in/out privileges)
  • Hosted evening meal: EUR 37

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Neptun Dubrovnik
Hotel Neptun Dubrovnik
Neptun Hotel
Hotel Neptun
Hotel Royal Neptun Hotel
Hotel Royal Neptun Dubrovnik
Hotel Royal Neptun Hotel Dubrovnik

Frequently asked questions

What is the cancellation policy at Hotel Royal Neptun?

Hotel Royal Neptun offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Royal Neptun?

Yep, Hotel Royal Neptun has a secured covered self car park with in/out privileges for EUR 10 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Hotel Royal Neptun?

Yep, Hotel Royal Neptun is a short 16-minute walk from Lapad Beach. Fun beach activities include scuba diving, waterskiing and windsurfing. You can also find boat tours.

Is there a spa on site at Hotel Royal Neptun?

Yep, Ariston Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hotel Royal Neptun have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from May to October.

What luxury perks are available at Hotel Royal Neptun?

Hotel Royal Neptun features 3 outdoor pools, a full-service spa and an indoor pool.

Does Hotel Royal Neptun serve breakfast?

Sure does, complimentary buffet brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Royal Neptun?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Royal Neptun?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Royal Neptun?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Royal Neptun?

No, pets are not allowed.

Hotel Royal Neptun Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 628 out of 935 reviews
Rating 8 - Good. 253 out of 935 reviews
Rating 6 - Okay. 40 out of 935 reviews
Rating 4 - Poor. 6 out of 935 reviews
Rating 2 - Terrible. 8 out of 935 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service and staff were terrific and the pools were warm. Great location.
Stayed 4 nights in Sep 2025

10/10 Excellent

Hildegard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and pleasant to stay at. The staff went beyond and above for us.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alenai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel 15 mins (by car) from Dubrovnik town center. Spacious and modern rooms. Nice swimming pools and restaurants by the sea. Awesome breakfast buffet, all in an upscale area. Will definitely go back
Stayed 3 nights in Sep 2025

4/10 Poor

Tremaine

Stayed 7 nights in Sep 2025

10/10 Excellent

Julianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, excellent breakfast and fantastic view of Lapad Bay
Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, right on the water; very close to bus line and your pickup locations. The daily breakfast was a good start to the day.
Stayed 4 nights in Aug 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay with the family and enjoy the beautiful views of the sea, enjoy the sun, the multiple pools and to swim in the ocean. You can take a 15 min ride to the old city but then come back to paradise!
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Access to water, friendly staff, great house keeping.
Stayed 7 nights in Aug 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the unique cliff beach! It was beautiful
Very luxurious, clean hotel, loved every minute of it.
Stayed 3 nights in Aug 2025

8/10 Good

denise

Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

We had a wonderful stay. We were upgraded to the Royal Princess Hotel. Our room was amazing, comfortable bed, spacious room and bathroom. The view from our balcony, wow!!!! The staff were all very friendly, helpful and polite. We could use the facilities of all the hotel group which were all excellent. Breakfast was excellent, varied choice of foods. We ate lunch at the Royal Blue infinity pool, adults only roof top which was delicious and wonderful views. We used the facilities in all hotels and the standard of each was excellent. We would definitely stay here again We walked the coastal route daily with beautiful views all the way,plenty choice of restaurants on route and felt safe returning late at night.
View from our balcony, my photo does not do the view justice
Balcony view at sunset
Stayed 5 nights in Jul 2025

8/10 Good

Anita

Travelled with group
Liked: Cleanliness, amenities
Rooms very small. Didn’t get bed requested but manager gave us a resort credit to help solve problem. Rooms need updating.
Stayed 3 nights in Jul 2025

6/10 Okay

Sonal

Travelled with group
OMG Weird Clean enough but not super clean Overpriced low quality food and wine Old fashioned kids pools with rough surface Rude hotel manager Towels are so old they are grey Dimly lit rooms Terrible A/C Takes an eternity to check in No loungers available No service by pool I could go on… Views are exquisite.
Stayed 3 nights in Jul 2025

6/10 Okay

Sonal

Travelled with family, Travelled with group
This resort has the most beautiful views you could possibly imagine. Products in the rooms are good but the rooms themselves are not great, poorly lit, the towels are on the “rag” side, and the a/c is barely strong enough. If you ask for extra towels, they take ages to arrive. If you ask for an iron, something horrendously stained arrives. The staff border on inept and the breakfast is like feeding time at the zoo. Poor quality food and so messy. The omelette makers are the best part but the queue is long and they should add another station. Having said that - once the kids get in the pool (all the ones they can use are a bit weird), they are so happy and they don’t care that all the loungers are taken and there is nowhere for their parents to sit and watch them do handstands in the pool because people “save” loungers at the crack of dawn and then don’t appear and the staff do nothing. I booked through Expedia and requested that my kids room was next door to my own. I asked weeks in advance yet they were two rooms down the hall. On one stay out of two we were put in accessible rooms which were on the disgusting side. Sheets clean, towels are old, stuff stuck on walls that hadn’t been wiped and a weird toilet. Not great for kids. Sink & shower fill with water a little and sprays all over the floor. Again, the view. Amazing. The snack bars are poorly run & £££. The wait to order is long and the restaurants are mid-quality and limited in menu. There are worse places of course…
Stayed 1 night in Jul 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean great food. Nice you could use it access to all the pools. Great beach area as long as you have rock shoes.
Stayed 3 nights in Jul 2025

8/10 Good

Jelena

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Amenities
Very nice property with multiple restaurant, multiple pools, easy bus access to Old Town, and a nice walking path along the water to shops and restaurants.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mehak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the Royal resorts, this hotel is one of many in the resort and they are all linked. You will be able to access the facilities in all the other hotels too. The breakfast was a great spread, the only thing I would recommend is that at peak times and busy holiday periods, they should have more staff offering live cooking. We paid for an italian night evening buffet one of the nights which was great but I stood in the queue for more than 30 mins to get my pasta made which was very delicious! Housekeeping was good but could be better for a 5* property, we stayed there for 6 nights and not sure our room was hoovered or bed sheets were actually changed in that time. I would still really recommend this property, it is beautifully made, offers a lot to those who may not want to venture into the town however, easy access into Old town via bus stop located 5 mins from the property!
Stayed 6 nights in Jul 2025

10/10 Excellent

amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Claudia

Stayed 5 nights in Jul 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and lovely staff.
Stayed 5 nights in Jul 2025