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Hotel Royal Neptun

Property class: 4

Photo gallery for Hotel Royal Neptun

An outdoor dining area with tables and chairs, overlooking a body of water at sunset.
A coastal hotel with a pool, outdoor seating, and a view of the sea and mountains.
A rocky beach with several white umbrellas and blue lounge chairs.
A modern living room with a large glass wall offering a view of the sea and a patio area with outdoor furniture.
A spacious lobby with a modern design, featuring a reception desk, seating area, and large windows offering a view of the sea.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$234
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Kardinala Stepinca 31, Dubrovnik, 20000
  • Place, Poluotok Lapad
    ‪1 min walk‬
  • Place, Copacabana Beach
    ‪8 min walk‬
  • Place, Lapad Beach
    ‪15 min walk‬
  • Airport, Dubrovnik (DBV)
    ‪30 min drive‬

Room options

View all photos for Junior Suite, Balcony, Sea View

A modern hotel room with a large bed, a desk, a TV, and a view of the sea.

Junior Suite, Balcony, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free wired internet

View all photos for Panoramic Double or Twin Room, Balcony, Sea View

A hotel room with a bed, a desk, a chair, a TV, and a view of the ocean.

Panoramic Double or Twin Room, Balcony, Sea View

9.0 out of 10
Wonderful
(9 reviews)
  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Premium Room, Balcony, Sea View

A hotel room with a bed, bedside tables, a TV, and a view of the sea.

Premium Room, Balcony, Sea View

9.4 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free wired internet

View all photos for Executive Double Room, Balcony, Sea View

A hotel room with a large bed, two bedside lamps, a view of the sea, and a painting on the wall.

Executive Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room with Balcony

A hotel room with a bed, bedside lamps, a desk, and a view of the city.

Classic Room with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Sea View Room with Balcony

A bedroom with a bed, a window, a balcony, and a view of a body of water.

Sea View Room with Balcony

9.0 out of 10
Wonderful
(11 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Classic Room

A hotel room with a bed, bedside table, and a mirror reflecting the room.

Classic Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room assigned at check in (Best rate, flexible room change)

A modern hotel room with a balcony, a bed with grey bedding, a bedside table, and a wall-mounted TV.

Room assigned at check in (Best rate, flexible room change)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Premium Suite, 2 Bedrooms, Balcony, Sea View

A hotel room with a large bed, a sofa, a small table with breakfast, and a TV.

Premium Suite, 2 Bedrooms, Balcony, Sea View

  • Sea view
  • 54 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for Skyline Premium Suite Sea View Balcony

A modern hotel room with a large bed, two bedside tables, a small table with books, two chairs, and a large window with a view of the sea.

Skyline Premium Suite Sea View Balcony

  • Sea view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Large Single Sofa Bed and 2 Single Beds
  • Free wired internet

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About the area

Dubrovnik

Hotel Royal Neptun places you steps from Poluotok Lapad and within a 15-minute stroll of Copacabana Beach. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Ariston Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and steam room. The buffet restaurant, Royal Terrace, is open for breakfast, lunch and dinner. On the Rocks is the hotel's own cocktail bar. Spend the day at the beach and enjoy the on-site indoor swimming pool, gym and sauna. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and a children's swimming pool. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Lapad hotel include Dubrovnik Ferry Port and Gruz Harbor.

What's nearby

  • Poluotok Lapad - 1 min walk - 0.0 km
  • Copacabana Beach - 8 min walk - 0.7 km
  • Lapad Beach - 15 min walk - 1.3 km
  • University of Dubrovnik - 4 min drive - 2.9 km
  • Luka Gruz - 5 min drive - 3.3 km

Getting around

  • Dubrovnik (DBV) - 44 min drive

Restaurants

  • ‪Špilja Bar More | Cave Bar More - ‬10 min walk
  • ‪Sphere - ‬14 min walk
  • ‪Coral Beach Club - ‬9 min walk
  • ‪La Castile - ‬3 min walk
  • ‪Mango's Dubrovnik - ‬18 min walk

About this property

Hotel Royal Neptun

Hotel Royal Neptun offers its guests a full-service spa, 3 outdoor swimming pools, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the business-friendly Hotel Royal Neptun. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Dubrovnik hotel is smoke free.

  • 91 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Hotel Royal Neptun offers 91 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Dubrovnik hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Ariston Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (EUR 10 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Hosted evening meal available daily for a fee of EUR 50

Restaurants on site

  • Crown Grill House
  • Dubrovnik Sunset
  • On the Rocks
  • Royal Terrace

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Personal motorised watercraft
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 8 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October to 31 March, EUR 1.85 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April to 30 September, EUR 2.65 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 2)
  • Covered self-parking fee: EUR 10 per day (in/out privileges)
  • Hosted evening meal: EUR 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Neptun Dubrovnik
Hotel Neptun Dubrovnik
Neptun Hotel
Hotel Neptun
Hotel Royal Neptun Hotel
Hotel Royal Neptun Dubrovnik
Hotel Royal Neptun Hotel Dubrovnik

Frequently asked questions

What is the cancellation policy at Hotel Royal Neptun?

Hotel Royal Neptun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Royal Neptun?

As of 1 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Royal Neptun on 1 Nov 2026 start from NZ$234, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Royal Neptun?

Yep, Hotel Royal Neptun has a secured covered self car park with in/out privileges for EUR 10 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Hotel Royal Neptun?

Yep, Hotel Royal Neptun is a short 16-minute walk from Lapad Beach. Fun beach activities include scuba diving, waterskiing and windsurfing. You can also find boat tours.

Is there a spa on site at Hotel Royal Neptun?

Yep, Ariston Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hotel Royal Neptun have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from April to October.

What luxury perks are available at Hotel Royal Neptun?

Hotel Royal Neptun features 3 outdoor pools, a full-service spa and an indoor pool.

Does Hotel Royal Neptun serve breakfast?

Sure does, complimentary buffet brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Royal Neptun?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Royal Neptun?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Royal Neptun?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Royal Neptun?

No, pets are not allowed.

Hotel Royal Neptun Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 701 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 39 out of 1000 reviews
Rating 4 - Poor. 7 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location with a great breakfast buffet
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Great breakfast, friendly staff
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, nice breakfast and very helpful staff. The Spa facility was very nice.😊
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Everything was perfect, especially the staff and the food.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had an amazing stay, everything was absolutely magical, from the scenery, the pools, the vibe, to the breakfast, i had the time of my life. Thank you Dubrovnik for making it all happening for me!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with variety of pools and promenade. Close by is the last/first station of Bus #6 going frequently to the old town. Fantastic breakfast.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful with early check-ins, holding bags, ordering taxis and general questions. Property very pretty. Breakfast was bountiful and delicious. Great place to stay!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our new favorite hotel. It has 4 pools and a beach with a rock to jump off into the ocean. The best food and breakfast and restaurants. A roof top infinity pool and bar. Friendliest most accommodating staff ever. Great location. Nice big rooms with beautiful views and very clean
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel. Situated in a good area, yes it is a 20min walk into Lapad, but if you want quiet this is the Hotel to go to. You can use all of the royal hotel group facilities. Breakfast was excellent. I found the Croatian people very obliging. The Bedroom was kept spotless and couldn’t fault the cleaners. I would recommend this hotel.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Breakfast menue ok
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great. Location
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, great location away from the old town crowds, easy walk to Lapad promenade, room was good with a view of the water. Bus stop was close for the ride into the old town area. Also, used the airport pick up service which was nice. We arrived early and checked early ~2pm. Staff was great!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
They need more staff for the restaurants at the facilities. The wait times were abhorrent for such a high rated resort. Felt bad for the staff because they can only do so much. Management needs to do better and get more staff or lose more stars.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time. Liked having a little distance to the City Walls but super easy to Uber or bus too. Love the walking path by the water. Clean accommodations. Staff super friendly and helpful. Breakfast was a great huge variety and always stocked. Great way to start the day!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location, 10 min and 10 euro to old city but much better than staying within the walls. Room with sea view important, also ask for high floor for the views. Great breakfast. Sea shore (sand and accessible) not realy...
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, classy hotel. Friendly, helpful staff. Great breakfast. Easy frequent bus service to the Old Town. We stayed at the end of the low season - great value and quieter.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Dubrovnik Hotel ! Valet park the car and use city bus just out the front door . Covered in city pass . Huge property. Roof top bar and pool. Best breakfast. Walking boardwalk to village and shopping. Wonderful ocean view . Wife Loved it !
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly, helpful and professional staff at this seaside property. The view from our room.of the sea and sunsets is too beautiful to describe. Breakfast buffet offered a.stunning.variety of foods well-presented with seaside seating.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent and the room and all facilities very clean and well maintained.
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Reception desk staff were helpful and efficient. Guest Relations staff (separate desk) were helpless/inept. Car/driver supposedly booked to airport (and paid for) didn’t materialize. Nearly missed flight home.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Although it was off season everything was great, especially breakfast.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great. Everything was perfect. Very nice rooms with an excellent view. I ordered a cake for my sister's birthday and it was perfect. The staff was super kind. The beds were very confortable. The swimming pool and the sauna were very nice. Breakfast was amazing. We loved our stay there, I hope we can go back soon!
Stayed 2 nights in Mar 2026