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Heart Hotel and Services

3.0 star property

Photo gallery for Heart Hotel and Services

A hotel room with a bed, a desk, a chair, a TV, and a view of the outdoors.
A hotel room with a bed, a small table with a chair, a balcony with curtains, and a window.
A hotel lobby with a black leather sofa, a small table with a vase of flowers, and a reception desk.
Hallway
A hotel reception area with a wooden desk, black chairs, a TV, and a window with a view of houses.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Room service

Explore the area

View map
Perdices Street, Dumaguete, Dumaguete, Negros Oriental, 6200
  • Place, Rizal Boulevard
    ‪3 min walk‬
  • Place, St Catherine of Alexandria Cathedral
    ‪5 min walk‬
  • Place, Robinsons Dumaguete Shopping Center
    ‪10 min walk‬
  • Airport, Sibulan Airport (DGT)
    ‪13 min drive‬

Room options

View all photos for Family Suite

A hotel room with a bed, a small table with a chair, a balcony with curtains, and a window.

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Matrimonial Deluxe

A hotel room with a bed, a desk, a chair, a TV, and a view of the outdoors.

Matrimonial Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Matrimonial Standard

A small, single-bed room with a wooden headboard, a white mattress, and a floral pillow. There is a door with a bulletin board and a flat-screen TV mounted on the wall.

Matrimonial Standard

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Deluxe

A hotel room with a bed, curtains, a framed picture on the wall, and a window with curtains partially drawn.

Single Deluxe

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

About the area

Dumaguete

At Heart Hotel and Services you'll be within a short 5-minute stroll of Bell Tower and St Catherine of Alexandria Cathedral. Highlights at this hotel include free self-parking and a rooftop terrace. .This hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 9 AM. There's also the convenience of limited parking. .In proximity to this 3-property class Dumaguete hotel you'll find Oslob Beach.

What's nearby

  • Rizal Boulevard - 3 min walk - 0.3 km
  • St Catherine of Alexandria Cathedral - 5 min walk - 0.5 km
  • Robinsons Dumaguete Shopping Center - 10 min walk - 0.9 km
  • Silliman University Main Campus - 13 min walk - 1.2 km
  • Negros Convention Center - 4 min drive - 2.2 km

Getting around

  • Sibulan Airport (DGT) - 13 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪JJ's Inasal - ‬7 min walk
  • ‪Painitan - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Meltin’ Pot - ‬2 min walk

About this property

Heart Hotel and Services

There's a snack bar/deli on site. Public spaces have free WiFi. Heart Hotel and Services also features a rooftop terrace, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Dumaguete hotel.

  • 18 guestrooms or units
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Smoking in designated areas
Heart Hotel and Services offers 18 air-conditioned accommodations with an iron/ironing board and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower and bidets. This Dumaguete hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Hotel Essencia
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  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 455 reviews
The price is NZ$54
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 9 AM for a fee: PHP 100 per person
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Fan
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 250.0 per day.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately PHP 100 per person
  • Rollaway bed fee: PHP 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Property is also known as

Heart Hotel Services Dumaguete
Heart Hotel Services
Heart Services Dumaguete
Heart Hotel and Services Hotel
Heart Hotel and Services Dumaguete
Heart Hotel and Services Hotel Dumaguete

Frequently asked questions

Is parking available at Heart Hotel and Services?

Yep, Heart Hotel and Services has a free self car park. Onsite parking is limited.

How much does it cost to stay at Heart Hotel and Services?

As of 29 Jun 2026, prices found for a 1-night stay for 2 adults at Heart Hotel and Services on 30 Jun 2026 start from NZ$44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Heart Hotel and Services?

The closest beach to Heart Hotel and Services is Oslob Beach (28.1 km).

Does Heart Hotel and Services serve breakfast?

Sure does, cooked-to-order breakfast is available daily between 7 AM and 9 AM.

Is there a free airport shuttle available at Heart Hotel and Services?

No, Heart Hotel and Services does not offer an airport shuttle service.

What time are check-in & check-out at Heart Hotel and Services?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Heart Hotel and Services?

No, pets are not allowed.

Heart Hotel and Services Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 2 out of 20 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and safe and good ambiance
Stayed 1 night in Sep 2024
Verified

8/10 Good

HIROYUKI

Liked: Cleanliness, amenities
breakfast is good😍
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
This is located at the south end of the beach strip. It was a great location for this reason. I could walk to the local markets for essential items, connect with the locals, or go to the beach front. Staff was super friendly and family oriented.
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

Greg

Staff was great, but the place is in desperate need of renovation. The owner is cheap!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
it’s near Robinsons Mall and Ceres Bus Terminal which i like very much. my room came with a bacony facing the street. it’s not quite but it’s safe and free home cook breakfast all day.
Stayed 17 nights in Jun 2025
Verified

6/10 Okay

david

Liked: Staff & service
Disliked: Property conditions & facilities
small
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got our room at a very reasonable rate. Unfortunately the room was very small. The staircase going upstairs.It is a little tight. If you happen to stay there, just be prepared not to be going too close to the right side. You might find yourself up underneath a couple concrete blocks when you raise up into them.It hurts really bad. It might look sort of pretty, but it hurts pretty good when you hit them.
Stayed 1 night in Apr 2025
Verified

8/10 Good

SHAN SHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了洗手檯的水小的是用滴的之外，其他都很滿意！
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Very noisy location. Construction outside and inside, busy street, and window shop downstairs. While the room was clean and had everything you need, it was quite small.
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dumaguete Getaway.

I didn’t like the small bathroom/shower room. It was tooo small and I like bathroom floors to be dry, not wet but the rest was fine. NICE BED TOO!!
Stayed 1 night in Feb 2019
Verified

4/10 Poor

PAUL

Disliked: Cleanliness, property conditions & facilities, room comfort

À éviter !!!

Emplacement en bord d'un boulevard très bruyant...pas d'insonorisation...donc boules quiès obligatoires... Douche minuscule... Petit déjeuner ridicule. D'autres adresses bien mieux et moins cher !!!
Stayed 1 night in Jul 2018
Verified

2/10 Terrible

Maxime

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024
Verified

2/10 Terrible

Jarkko

Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018