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Heart Hotel and Services

3.0 star property
Hotel in Dumaguete with rooftop terrace and 24-hour front desk

Photo gallery for Heart Hotel and Services

Exterior
Family Suite | Balcony
Family Suite
Hallway
Hallway

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
The current price is NZ$45
includes taxes & fees
13 Oct - 14 Oct

Explore the area

View map
Perdices Street, Dumaguete, Dumaguete, Negros Oriental, 6200
  • Place, Rizal Boulevard
    ‪5 min walk‬
  • Place, Robinsons Dumaguete Shopping Center
    ‪10 min walk‬
  • Place, Silliman University Main Campus
    ‪12 min walk‬
  • Airport, Dumaguete (DGT)
    ‪7 min drive‬

Room options

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Separate bedroom
Fan
Bidet
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Matrimonial Deluxe

Matrimonial Deluxe

Matrimonial Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Fan
Bidet
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Matrimonial Standard

Matrimonial Standard

Matrimonial Standard

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Fan
Bidet
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Deluxe

Single Deluxe

Single Deluxe

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Fan
Bidet
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Standard Single Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Fan
Bidet
3 bathrooms
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

About the area

Dumaguete

At Heart Hotel and Services you'll be within a short 5-minute stroll of Bell Tower and St Catherine of Alexandria Cathedral. Highlights at this hotel include free self-parking and a rooftop terrace. .This hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 9 AM. There's also the convenience of limited parking. .Sights within a 10-minute walk of this 3-property class Dumaguete hotel include Belfry and Rizal Boulevard.

What's nearby

  • Bell Tower - 3 min walk - 0.3 km
  • Rizal Boulevard - 5 min walk - 0.5 km
  • Robinsons Dumaguete Shopping Center - 10 min walk - 0.9 km
  • Silliman University Main Campus - 12 min walk - 1.0 km
  • Negros Convention Center - 2 min drive - 1.5 km

Getting around

  • Dumaguete (DGT) - 13 min drive

Restaurants

  • ‪Painitan - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Sr. San Pedro Lechon Manok - ‬3 min walk
  • ‪JJ's Inasal - ‬7 min walk
  • ‪Qyosko - ‬2 min walk

About this property

Heart Hotel and Services

Hotel in Dumaguete with rooftop terrace and 24-hour front desk
There's a snack bar/deli on site. Public spaces have free WiFi. Heart Hotel and Services also features a rooftop terrace, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Dumaguete hotel.

  • 18 guestrooms or units
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Smoking in designated areas
Heart Hotel and Services offers 18 air-conditioned accommodations with an iron/ironing board and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower and bidets. This Dumaguete hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Lobby

Henia Hotel

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 133 reviews
The price is NZ$59
includes taxes & fees
19 Oct - 20 Oct
Henia Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 9 AM for a fee: PHP 100 per person
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Fan
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 250.0 per day.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately PHP 100 per person
  • Rollaway bed fee: PHP 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Property is also known as

Heart Hotel Services Dumaguete
Heart Hotel Services
Heart Services Dumaguete
Heart Hotel and Services Hotel
Heart Hotel and Services Dumaguete
Heart Hotel and Services Hotel Dumaguete

Frequently asked questions

Is parking available at Heart Hotel and Services?

Yep, Heart Hotel and Services has a free self car park. Onsite parking is limited.

How much does it cost to stay at Heart Hotel and Services?

As of 12 Oct 2025, prices found for a 1-night stay for 2 adults at Heart Hotel and Services on 13 Oct 2025 start from NZ$45.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Heart Hotel and Services?

The closest beach to Heart Hotel and Services is Sumilon Island Beach (17.1 km).

Does Heart Hotel and Services serve breakfast?

Sure does, cooked-to-order breakfast is available daily between 7 AM and 9 AM.

Is there a free airport shuttle available at Heart Hotel and Services?

No, Heart Hotel and Services does not offer an airport shuttle service.

What time are check-in & check-out at Heart Hotel and Services?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Heart Hotel and Services?

No, pets are not allowed.

Reviews

Heart Hotel and Services Reviews

7.6

Good

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 5 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

Reviews

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
it’s near Robinsons Mall and Ceres Bus Terminal which i like very much. my room came with a bacony facing the street. it’s not quite but it’s safe and free home cook breakfast all day.
Stayed 17 nights in Jun 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got our room at a very reasonable rate. Unfortunately the room was very small. The staircase going upstairs.It is a little tight. If you happen to stay there, just be prepared not to be going too close to the right side. You might find yourself up underneath a couple concrete blocks when you raise up into them.It hurts really bad. It might look sort of pretty, but it hurts pretty good when you hit them.
Stayed 1 night in Apr 2025

6/10 Okay

david, SARASOTA

Liked: Staff & service
Disliked: Property conditions & facilities
small
Stayed 2 nights in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
This is located at the south end of the beach strip. It was a great location for this reason. I could walk to the local markets for essential items, connect with the locals, or go to the beach front. Staff was super friendly and family oriented.
Stayed 4 nights in Feb 2025

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

8/10 Good

Jalyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and safe and good ambiance
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very noisy location. Construction outside and inside, busy street, and window shop downstairs. While the room was clean and had everything you need, it was quite small.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dumaguete Getaway.

I didn’t like the small bathroom/shower room. It was tooo small and I like bathroom floors to be dry, not wet but the rest was fine. NICE BED TOO!!
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

PAUL

Disliked: Cleanliness, property conditions & facilities, room comfort

À éviter !!!

Emplacement en bord d'un boulevard très bruyant...pas d'insonorisation...donc boules quiès obligatoires... Douche minuscule... Petit déjeuner ridicule. D'autres adresses bien mieux et moins cher !!!
Stayed 1 night in Jul 2018

8/10 Good

HIROYUKI

Liked: Cleanliness, amenities
breakfast is good😍
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Jarkko

Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

SHAN SHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了洗手檯的水小的是用滴的之外，其他都很滿意！
Stayed 2 nights in Feb 2019