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Superstar Hotel

3.0 star property
Hotel in Dumai with free breakfast and 24-hour front desk

Photo gallery for Superstar Hotel

Restaurant
Superior Twin Room, Multiple Beds, Smoking
Reception
Lobby sitting area
Business centre

Popular amenities

  • Breakfast included
  • Parking included
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is NZ$38
includes taxes & fees
29 Dec - 30 Dec

Explore the area

View map
Jalan Sultan Hasanuddin /Ombak, 21PK, Dumai, Riau, 28825
  • Place, CITIMALL Dumai
    ‪19 min walk‬
  • Place, Taman Bukit Gelanggang
    ‪3 min drive‬
  • Place, Dumai Port
    ‪5 min drive‬
  • Airport, Dumai (DUM-Pinang Kampai)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Smoking

Standard Room, 1 Bedroom, Smoking

Standard Room, 1 Bedroom, Smoking

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Free bottled water
Electric kettle
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Separate sitting area
Air conditioning
LCD TV
Bidet
Private bathroom
Free bottled water
Electric kettle
Minibar
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Multiple Beds, Smoking

Superior Twin Room, Multiple Beds, Smoking

Superior Twin Room, Multiple Beds, Smoking

Highlights

Separate sitting area
Air conditioning
LCD TV
Bidet
Private bathroom
Free bottled water
Electric kettle
Minibar
  • 14 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Separate sitting area
Air conditioning
LCD TV
Bidet
Private bathroom
Free bottled water
Electric kettle
Minibar
  • Sleeps 4
  • 1 King Bed

About the area

Dumai

Superstar Hotel puts you in the centre of Dumai, 2.1 km (1.3 mi) from CITIMALL Dumai and 2.6 km (1.6 mi) from Taman Bukit Gelanggang. Highlights at this hotel include free buffet breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a television in a common area. Added amenities include a free manager's reception, a coffee shop/cafe and coffee/tea in a common area. Each morning free breakfast is served. .With a stay at this 3-property class Dumai hotel, you'll be 3.2 km (2 mi) from Pertamina Dumai Hospital and 3.3 km (2.1 mi) from Siak Castle.

What's nearby

  • CITIMALL Dumai - 19 min walk - 1.6 km
  • Taman Bukit Gelanggang - 3 min drive - 1.9 km
  • Siak Castle - 4 min drive - 3.1 km
  • Dumai Port TPI - 5 min drive - 3.8 km
  • Dumai Port - 5 min drive - 4.2 km

Getting around

  • Dumai (DUM-Pinang Kampai) - 20 min drive

Restaurants

  • ‪Rumah Kayu - ‬4 min walk
  • ‪Rm Sentosa - ‬7 min walk
  • ‪Mie Aceh Cita Rasa - ‬9 min walk
  • ‪Kedai Kopi Arabika - ‬5 min walk
  • ‪Kedai Kopi Ali Pangsit - ‬5 min walk

About this property

Superstar Hotel

Hotel in Dumai with free breakfast and 24-hour front desk
There's a coffee shop/cafe on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. The business-friendly Superstar Hotel also features coffee/tea in common area, laundry facilities, and shopping on site. Free self parking is available.
  • 1 building
  • 48 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2016
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Television in lobby
  • On-site shopping
  • Lift
Superstar Hotel offers 48 shared accommodations with air conditioning, minibars and complimentary bottles of water. This accommodation offers separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, slippers, bidets and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (100 centimetre high)
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Shared accommodation

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Superstar Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for IDR 150000.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 100000 per day
  • Administrative fee: IDR 30000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 150000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

Property Registration Number 002/IUPK/BPTPM/XII/2015

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Superstar Hotel Hotel
Superstar Hotel Dumai
Superstar Hotel Hotel Dumai

Frequently asked questions

Is parking available at Superstar Hotel?

Yep, Superstar Hotel has a free self car park.

How much does it cost to stay at Superstar Hotel?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at Superstar Hotel on 29 Dec 2025 start from NZ$35.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Superstar Hotel serve breakfast?

Sure does, free buffet brekkie is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Superstar Hotel?

No, Superstar Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Superstar Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Superstar Hotel?

No, pets and service animals are not allowed.