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The General Palmer Hotel

Property class: 4

Photo gallery for The General Palmer Hotel

A grand entrance with a wooden staircase, a stained glass window, and a sign reading "General Palmer Hotel".
A traditional interior with ornate furniture, a patterned carpet, and a chandelier.
A terrace with green wicker chairs and a table, overlooking a mountainous landscape with a building in the background.
A hotel corridor with ornate chandeliers, plush seating, and large windows offering views.
A cozy lounge area with patterned sofas, a central table, and large windows with stained glass.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$364
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
567 Main Avenue, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Durango Area Tourism Office
    ‪3 min walk‬
  • Place, Animas River Trail
    ‪5 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪21 min drive‬

Room options

View all photos for Presidential King Suite

A hotel room with a large bed, two bedside tables with lamps, a chair, and a painting on the wall.

Presidential King Suite

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A neatly made bed in a hotel room with a wooden headboard, two bedside tables with lamps, a mirror, and an air conditioning unit on the wall.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(22 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A hotel room with two beds, a ceiling fan, lamps, a mirror, and a door.

Deluxe Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a window with curtains.

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(36 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

A bedroom with a large bed, a wooden nightstand, a chair, a table with a lamp, and a chandelier.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a vanity with a mirror, a ceiling fan, and a nightstand with a lamp.

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Queen Beds

A living room with a wooden floor, a sofa, a chair, a cabinet with a television, and a ceiling fan.

Executive Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 Queen Bed

A bedroom with a wooden bed, two bedside tables with lamps, a mirror, and a door.

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

A bedroom with a large bed, two bedside tables with lamps, a ceiling fan, a window with blinds, and a wall with a floral mural.

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A bedroom with a wooden bed, floral wallpaper, a nightstand with a lamp, and a window with a view of trees.

Executive Suite, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds

A bedroom with a wooden bed, a nightstand, a dresser, a floral sofa, and a ceiling fan.

Superior Suite, Multiple Beds

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

About the area

Durango

The General Palmer Hotel places you steps from Durango and Silverton Narrow Gauge Railroad and within a short 5-minute stroll of Durango Area Tourism Office. Highlights at this historic hotel include free continental breakfast and free self-parking. .This smoke-free hotel offers concierge services, a 24-hour front desk and a library. Other amenities include coffee/tea in a common area, a terrace and a porter/bellboy. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Places within a short walk of this 4-property class Historic Downtown Durango hotel include Animas River Trail and Durango Arts Center.

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.2 km
  • Durango Area Tourism Office - 3 min walk - 0.3 km
  • Durango Arts Center - 5 min walk - 0.5 km
  • Animas River Trail - 5 min walk - 0.5 km
  • Fort Lewis College - 13 min walk - 1.2 km

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • Durango, CO (DRO-La Plata County) - 22 min drive

Restaurants

  • ‪lone spur cafe - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Steamworks Brewing Company - ‬5 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Durango Coffee Company - ‬2 min walk

About this property

The General Palmer Hotel

Free breakfast is served daily. A library, a terrace, and a vending machine are also featured at the historic The General Palmer Hotel. Self parking is free.

This 4-star Durango hotel is smoke free.

  • 39 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1898
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Bellhop
  • No smoking on site
The General Palmer Hotel offers 39 accommodations with complimentary bathrobes and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

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  • Spa pool
  • Parking included
  • Free Wi-Fi
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4.7 out of 5, 1131, 1,131 reviews
The price is NZ$328
includes taxes & fees
8 Oct - 9 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

General Palmer

General Palmer Durango

General Palmer Hotel

General Palmer Hotel Durango

The General Palmer Hotel Hotel

The General Palmer Hotel Durango

The General Palmer Hotel Hotel Durango

Frequently asked questions

What is the cancellation policy at The General Palmer Hotel?

The General Palmer Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The General Palmer Hotel?

As of 14 Sept 2026, prices found for a 1-night stay for 2 adults at The General Palmer Hotel on 12 Oct 2026 start from NZ$364, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The General Palmer Hotel?

Yep, The General Palmer Hotel has a free self car park and free RV/bus/truck parking.

Does The General Palmer Hotel serve breakfast?

Yeah, our travelers give a thumbs up to the free continental breakfast here! Served daily from 7:00 AM to 9:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The General Palmer Hotel?

No, The General Palmer Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The General Palmer Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The General Palmer Hotel?

No, pets are not allowed.

The General Palmer Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1002 reviews
Rating 8 - Good. 167 out of 1002 reviews
Rating 6 - Okay. 56 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a great place to stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, friendly staff. Will definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was spotless, breakfast was good, cookies were yummy and the best thing and the incredible helpful polite and wonderful staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are super nice
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome! Great location and the staff was incredible!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay would definitely stay here again!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vintage hotel. Located right in downtown and next to Silverton train.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Wonderful hotel with friendly and helpful staff. Breakfast was great!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a 1800s charm along with the amenities you need to enjoy your stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect - to close everything we wanted to o experience.. Chandler at the front desk was amazing. Highly recommend this hotel if you stay in Durango.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a delightful hotel and stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm and breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and helpful. Our stay was the best ever.!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. It was so nice to be able to park at the hotel early in the day so we could visit the town and ride the train even though we weren't checking in until later that evening. Restaurants and shops are very close, everything is walkable. Our room was very nice and breakfast was great. We had a very enjoyable stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Dian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, staff is excellent and so close ridge the train. Great location in Old Durango .
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing and the staff never disappoint
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nathan and Amanda were wonderful at the front desk! Very helpful and responsive to anything we needed. Very sweet, loved having coffee in our floor and coffee with real china cups in the lobby.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very elegant place very thankful to stay here
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was beautiful and clean. The staff was wonderful and very helpful. Parking was available on site. I really enjoyed my stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chandler and all the front desk staff are always wonderful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Narendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice and super clean. The bed was comfortable. We enjoyed coffee and breakfast in the morning. We loved the location- next to restaurants, bars, and shops.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Benson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, historic gem, very nice and clean!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast really good. Parking excellent. Shopping seconds away.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.10 out of 10. Would recommend
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing - Travis and Chandler
Stayed 1 night in May 2026