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 Durban •1 Room
 Durban • 1 Room
Book online or call 0508 053 286 Phone Number

First Group The Palace All-Suite

3-star property
211 Marine Parade, Durban, KwaZulu-Natal 0508 053 286
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Hotel Description

A family-friendly stay in the heart of Durban awaits you at First Group The Palace All-Suite. Within a short 5-minute stroll, you'll find Golden Mile and Durban Funworld. Highlights at this beach hotel include a full-service spa, a nearby private beach, and a restaurant.

A relaxing visit to La Vita Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. For a drink, you can stop by the hotel's own lounge bar. Enjoy the outdoor swimming pool, spa tub, sauna, and kids' swimming pool. 1163 square feet (108 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Plus you'll find a snack bar/deli, coffee/tea in a common area, and free use of bicycles. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this 4-star Durban Beachfront hotel include Durban Beach and uShaka Marine World.

Double Room, 1 Double Bed, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$95* Per night/room 7 May - 8 May

Apartment, 1 Bedroom, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Penthouse, 3 Bedrooms, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Apartment, 2 Bedrooms, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

About the First Group The Palace All-Suite

Location 211 Marine Parade, Durban, KwaZulu-Natal 4001

Property Features

Unwind on the private sand beach, located just 100 meters away. Pamper yourself with a treatment at the full-service spa and enjoy amenities at First Group The Palace All-Suite like an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. This Art Deco hotel also offers a spa tub, a steam room, and a rooftop terrace. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Durban hotel.

  • 1 building
  • 76 guestrooms or units
  • 17 levels
  • Meeting rooms
  • 1163 sq ft of conference space
  • 108 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Property shuttles: Airport shuttle, area shuttle, casino shuttle, and shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

First Group The Palace All-Suite offers 76 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Satellite television is provided. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

First Group The Palace All-Suite has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 16
  • Check-in time ends at 10:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

First Group The Palace All-Suite offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 2
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 350 per vehicle (roundtrip)
  • Self parking fee: ZAR 55 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Durban
  • Palace Hotel Durban
  • Palace Resort Durban
  • Palace All-Suites Hotel Durban
  • Palace All-Suites Durban
  • Palace All-Suite Hotel Durban
  • Palace All-Suite Hotel
  • Palace All-Suite Durban
  • Palace All-Suite
  • First Group Palace All-Suite Hotel Durban
  • First Group Palace All-Suite Hotel
  • First Group Palace All-Suite Durban
  • First Group Palace All-Suite
  • The Palace All Suites
  • The Palace All Suite
  • First Group The Suite Durban
  • First Group The Palace All-Suite Hotel
  • First Group The Palace All-Suite Durban
  • First Group The Palace All-Suite Hotel Durban

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.