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The Royal Hotel

3.0 star property
Comfortable Colonial hotel near uShaka Marine World

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The Royal Hotel

Photo gallery for The Royal Hotel

Coffee shop
City view
Front of property
Deluxe Twin Room, 2 Single Beds, Non Smoking, City View
Coffee shop

Overview of The Royal Hotel

Reviews
7.2

Good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant

Your area essentials

Map
267 Smith Street, Durban, KwaZulu-Natal, 4001
  • Popular LocationDurban International Convention Centre15 min walk
  • Popular LocationuShaka Marine World3 min drive
  • Popular LocationDurban Beach4 min drive
  • AirportDurban (DUR-King Shaka Intl.)36 min drive

Room options

View all photos for Deluxe Twin Room, 2 Single Beds, Non Smoking, City View

In-room safe, individually decorated, individually furnished

Deluxe Twin Room, 2 Single Beds, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Separate bath and shower
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite, 2 Bedrooms, Non Smoking, City View

Family Suite, 2 Bedrooms, Non Smoking, City View

Family Suite, 2 Bedrooms, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
2 bedrooms
Separate bath and shower
Private bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Suite, 1 Queen Bed, Non Smoking, Harbour View

Executive Suite, 1 Queen Bed, Non Smoking, Harbour View

Executive Suite, 1 Queen Bed, Non Smoking, Harbour View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Separate bath and shower
Private bathroom
  • 60 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Harbour View

Deluxe Room, 1 Queen Bed, Non Smoking, Harbour View

Deluxe Room, 1 Queen Bed, Non Smoking, Harbour View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Separate bath and shower
  • 30 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room
The Blue Waters Hotel
Pool
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very good, (901)
The price is NZ$95
for 1 night
includes taxes & fees
2 May - 3 May
The Blue Waters Hotel

About the area

Durban

The Royal Hotel puts you in the heart of Durban, within steps of Durban Art Gallery and Farewell Square. Highlights at this Colonial hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. Plus you'll find free WiFi in public areas, a conference centre and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Durban Central Business District hotel include uShaka Marine World and Durban Beach.

What's nearby

  • Durban International Convention Centre - 15 min walk
  • uShaka Marine World - 3 min drive
  • Durban Beach - 4 min drive
  • Suncoast Casino and Entertainment World - 4 min drive
  • Moses Mabhida Stadium - 5 min drive

Getting around

  • Durban (DUR-King Shaka Intl.) - 35 min drive

Restaurants

  • KFC - 4 min walk
  • Lords & Legends Sports Cafe - 3 min walk
  • McDonald's - 4 min walk
  • Thunder Peak Spur - 2 min walk
  • McDonald's - 4 min walk

About this property

The Royal Hotel

Comfortable Colonial hotel near uShaka Marine World
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, meeting rooms, and limo/town car service.

Public spaces have free WiFi. An outdoor pool, spa services, and a terrace are also featured at The Royal Hotel. An airport shuttle (available 24 hours), a beach shuttle and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 206 guestrooms or units
  • 18 levels
  • Conference rooms
  • Built in 1845
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Royal Hotel offers 206 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower and complimentary toiletries. This Durban hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (ZAR 60 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10 AM for a fee: ZAR 185 for adults and ZAR 92.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 18 floors
  • Banquet hall
  • Building
  • Built in 1845
  • Colonial architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 185 for adults and from ZAR 92.50 for children
  • Airport shuttle fee: ZAR 450 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: ZAR 150.00 (one-way), (from 5 to 11 years old)
  • Covered self-parking fee: ZAR 60 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Royal Durban
Royal Hotel Durban
The Royal Hotel Hotel
The Royal Hotel Durban
The Royal Hotel Hotel Durban

Frequently asked questions

Is parking available at The Royal Hotel?

Yep, The Royal Hotel has a secured covered self car park for ZAR 60 per day. Onsite parking is limited.

How much does it cost to stay at The Royal Hotel?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at The Royal Hotel on 21 Apr 2024 start from NZ$66.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Royal Hotel?

Yep, The Royal Hotel is a short 19-minute walk from Golden Mile. Fun beach activities include snorkelling, windsurfing and body boarding. You can also find boat tours.

Is there a spa on site at The Royal Hotel?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Royal Hotel have a pool?

The Royal Hotel has a pool.

Does The Royal Hotel serve breakfast?

Yep, buffet brekkie is served daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at The Royal Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Royal Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at The Royal Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at The Royal Hotel?

No, pets and service animals are not allowed.

The Royal Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 56 out of 226 reviews" "
Rating 8 - Good. 73 out of 226 reviews" "
Rating 6 - Okay. 54 out of 226 reviews" "
Rating 4 - Poor. 20 out of 226 reviews" "
Rating 2 - Terrible. 23 out of 226 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Russell

Stayed 1 night in Dec 2023

10/10 Excellent

Mildred Nomvana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Isaac

Stayed 2 nights in Oct 2023

2/10 Terrible

Ferdinand

Stayed 1 night in Aug 2023

8/10 Good

Pearl

Stayed 1 night in Aug 2023

10/10 Excellent

Maud

Stayed 1 night in Jul 2023

10/10 Excellent

Pedro Manuel Pereira, Concord

Travelled with family
Liked: Cleanliness, staff & service
Above and beyond great experience , staff is fantastic.
Stayed 8 nights in Jun 2023

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Travelstart online

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2022

8/10 Good

Danai

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and wide selection for breakfast items
Stayed 1 night in May 2022