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Hotel Bannatyne Durham

3.0 star property
Hotel in Durham with full-service spa and fitness centre

Photo gallery for Hotel Bannatyne Durham

Indoor pool
Premium Double or Twin Room
Body treatments, hot stone massages, Swedish massages, body wraps
Aerial view
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
Eden Terrace, Durham, England, DH1 2HJ
  • Place, Durham Castle
    ‪3 min drive‬
  • Place, Durham Cathedral
    ‪3 min drive‬
  • Place, Durham University
    ‪4 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪29 min drive‬

Room options

View all photos for Premium Double or Twin Room

Premium Double or Twin Room

Premium Double or Twin Room

8.8 out of 10
Excellent
(10 reviews)

Highlights

Heating
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.4 out of 10
Very good
(37 reviews)

Highlights

Heating
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Durham

At Hotel Bannatyne Durham you'll be 2.8 km (1.7 mi) from Gala Theatre Durham and 2.9 km (1.8 mi) from St. Nicholas Church. Highlights at this hotel include a full-service spa, an indoor swimming pool and free self-parking. .A pampering day can include hot stone massages and Swedish massages along with body wraps, body scrubs and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and steam room as well as access to a playground and racquetball/squash. Plus you'll find free Wi-Fi in public areas and a snack bar/deli. .Attractions within a 15-minute drive of this 3-property class Durham hotel include Durham University and Beamish Open Air Museum.

What's nearby

  • Gala Theatre Durham - 3 min drive - 3.2 km
  • Durham Castle - 3 min drive - 3.6 km
  • Durham Cathedral - 3 min drive - 3.9 km
  • Durham University - 4 min drive - 4.2 km
  • Adventure Valley - 10 min drive - 3.9 km

Getting around

  • Durham Station - 4 min drive
  • Newcastle (NCL-Newcastle Intl.) - 31 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Belmont Tandoori - ‬12 min walk
  • ‪Bell's Fish & Chips - ‬12 min walk
  • ‪The Queens Head Hotel - ‬19 min walk
  • ‪The Shoes - ‬17 min walk

About this property

Hotel Bannatyne Durham

Hotel in Durham with full-service spa and fitness centre
Hotel Bannatyne Durham offers its guests a full-service spa, an indoor pool, and a steam room. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel Bannatyne Durham also features a fitness centre, a hair salon, and a lift. Free self parking is available.

This 3-star Durham hotel is smoke free.

  • 50 guestrooms or units
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Bannatyne Durham offers 50 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Steam room

Family friendly

  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: GBP 15 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bannatyne Durham
Bannatyne Durham Hotel
Bannatyne Hotel
Bannatyne Hotel Durham
Hotel Bannatyne
Hotel Bannatyne Durham
Hotel Bannatyne Durham Hotel
Hotel Bannatyne Durham Durham
Hotel Bannatyne Durham Hotel Durham

Frequently asked questions

What is the cancellation policy at Hotel Bannatyne Durham?

Hotel Bannatyne Durham offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Bannatyne Durham?

Yep, Hotel Bannatyne Durham has a free self car park.

Are there any beaches close to Hotel Bannatyne Durham?

The closest beach to Hotel Bannatyne Durham is Whitburn Sands (20.5 km).

Is there a spa on site at Hotel Bannatyne Durham?

Yep, there is an onsite spa at Hotel Bannatyne Durham. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Hotel Bannatyne Durham have a pool?

Hotel Bannatyne Durham has an indoor pool.

Is there a free airport shuttle available at Hotel Bannatyne Durham?

No, Hotel Bannatyne Durham does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Bannatyne Durham?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Bannatyne Durham?

No, pets are not allowed.

Hotel Bannatyne Durham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 356 out of 953 reviews
Rating 8 - Good. 333 out of 953 reviews
Rating 6 - Okay. 178 out of 953 reviews
Rating 4 - Poor. 57 out of 953 reviews
Rating 2 - Terrible. 29 out of 953 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

James

Stayed 1 night in Jun 2025

8/10 Good

John

Stayed 4 nights in Jun 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Room and everything in it was clean. There was a smell of stale smoke in the room when we arrived. We mentioned it at reception on our way out and receptionist said she'd get some airfreshioner. Smell wasn't so noticeable when we came back in later. Bed was comfortable
Stayed 1 night in Jun 2025

8/10 Good

Anthony

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Not too far from the city centre. Friendly staff, decent room, clean, absolutely fine for a budget hotel.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean room with everything that we needed
Stayed 1 night in Jun 2025

6/10 Okay

Ian James

Liked: Staff & service
Hotel presentation did not live up to expectations comparing website vs reality, no mention of charges for the gym, until you receive the confirmation email
Stayed 2 nights in Jun 2025

10/10 Excellent

edward

Stayed 4 nights in Jun 2025

8/10 Good

Tom

Business traveller
Good hotel,just very disappointed in terms of having to pay an additional £15 to use the gym facilities as when I booked it I always use the gym included filter for my bookings,not sure who’s at fault here the hotel or hotels.com,the hotel told me it was because I didn’t book directly with them ☹️☹️☹️
Stayed 1 night in Jun 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Receptionist very friendly and helpful. Local buses regular and easy to use. Powerful shower.
Stayed 1 night in May 2025

10/10 Excellent

Bev

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great experience

Great positive experience. The room was every thing I needed and the staff were very helpful. It was great to have the spa next door which is why I came to this hotel
Stayed 2 nights in May 2025

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A very comfortable, clean, and quiet room.Staff brilliant. Plenty of car parking. Our only suggestion would be to review the breakfast arrangements - for example - a buffet breakfast in the hotel rather than the current system at the adjacent spa.
Stayed 4 nights in May 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

Not worth the money

Uncomfortable bed, noisy room upstairs when they walked around my light shade was constantly rattling
Stayed 1 night in May 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good basic stay

Simple overnight stay. Clean room. Breakfast is quite limited but fine. EV charging was excellent
Stayed 1 night in May 2025

6/10 Okay

Craig

Business traveller
Liked: Staff & service

Not as expected

A little run down, dated. Double bed was two singles pushed together and you could feel it. Windows only opened a couple of inches and it was a warm night, no ac or fan. Cars racing on streets outside so not quiet. Ok at a push but unlikely to return
Stayed 1 night in Apr 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The hotel was clean and in a quiet location.
Stayed 1 night in Apr 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Sarah

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2025

6/10 Okay

Steven

Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Peter

Basic

Very standard accommodation. Food in other building.
Stayed 4 nights in Apr 2025

8/10 Good

Mayra

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Misleading to charge extra to use the pool

Not impressed. It is very misleading that they charge an extra fee per day to use the health club facilities, but the hotel picture is of the pool! They want you to book direct by all means. I did not notice the surcharge coming up in the description as you have to scroll all the way down to see it. Room was OK, both shower and sink starting to clog. Staff at the entrance was not friendly at all, she said they have nothing to do with the pictures Hotels.com choose to promote the hotel. Not a full restaurant on-site, if you want to use the cafe you need to go to the health club which is a different building and they make you sign in to enter. Will not be coming here again. It is a pity as the Darlington branch is beautiful, staff is super friendly but this one misses the mark.
Stayed 2 nights in Apr 2025

2/10 Terrible

Andrew

Stayed 26 nights in Mar 2025

8/10 Good

Neale

Stayed 1 night in Apr 2025