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The Wellem, in The Unbound Collection by Hyatt

Riverside hotel with 4 restaurants and 24-hour fitness centre

Photo gallery for The Wellem, in The Unbound Collection by Hyatt

Lobby
Studio, 1 King Bed with Sofa bed | Living area
4 restaurants, Italian cuisine
Garden
4 restaurants, Italian cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Bar
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View map
Mühlenstrasse 34, Düsseldorf, 40213
  • Place, Konigsallee
    ‪1 min walk‬
  • Place, Düsseldorf Christmas Market
    ‪4 min walk‬
  • Place, Rhine Promenade
    ‪5 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed

Smart TV, pay films

Studio Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Kitchen
Fridge
  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area

Studio, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Kitchen
Fridge
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Business Suite

Premium bedding, minibar, in-room safe, desk

Business Suite

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Kitchen
Fridge
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio

Studio

Studio

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Kitchen
Fridge
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (Art)

Suite, Terrace (Art)

Suite, Terrace (Art)

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Terrace Art Suite

Premium bedding, minibar, in-room safe, desk

Terrace Art Suite

  • Sleeps 3

View all photos for Business Suite With Balcony

Premium bedding, minibar, in-room safe, desk

Business Suite With Balcony

  • Sleeps 2

View all photos for Studio

Premium bedding, minibar, in-room safe, desk

Studio

  • Sleeps 2

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2

View all photos for Studio Suite

Living area

Studio Suite

  • Sleeps 2

View all photos for Family 2-Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Family 2-Bedroom Suite

  • Sleeps 4

View all photos for Twin Executive Suite

Premium bedding, minibar, in-room safe, desk

Twin Executive Suite

  • Sleeps 2

View all photos for Twin Studio Suite

Premium bedding, minibar, in-room safe, desk

Twin Studio Suite

  • Sleeps 2

View all photos for Balcony Executive Suite

Premium bedding, minibar, in-room safe, desk

Balcony Executive Suite

  • Sleeps 2

View all photos for Business Suite

Premium bedding, minibar, in-room safe, desk

Business Suite

  • Sleeps 2

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About the area

Düsseldorf

The Wellem, in The Unbound Collection by Hyatt places you in the centre of Düsseldorf, within a short 5-minute stroll of Rhine Promenade and Konigsallee. Highlights at this hotel include 4 restaurants, and in-room kitchens and washers/dryers. .The restaurant, Pitti, serves Italian cuisine. The Wellem Bar is the hotel's own bar. Business travelers can take advantage of meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 7 AM and 10:30 AM and on weekends between 8:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a short walk of this Düsseldorf Old Town hotel include Düsseldorf Christmas Market and Marina Düsseldorf is within 20 minutes.

What's nearby

  • Konigsallee - 1 min walk - 0.2 km
  • Düsseldorf Christmas Market - 4 min walk - 0.4 km
  • Marktplatz - 4 min walk - 0.4 km
  • Rhine Promenade - 5 min walk - 0.4 km
  • Duesseldorf City Hall - 5 min walk - 0.4 km

Getting around

  • Düsseldorf Volksgarten Station - 4 min drive
  • Heinrich-Heine-Allee U-Bahn - 7 min walk
  • Düsseldorf Intl. Airport (DUS) - 15 min drive

Restaurants

  • ‪Brauerei Kürzer - ‬2 min walk
  • ‪O' Reilly - ‬2 min walk
  • ‪Salon des Amateurs - ‬2 min walk
  • ‪Casita Mexicana - ‬2 min walk
  • ‪HOLY CRAFT Beer Bar - ‬2 min walk

About this property

The Wellem, in The Unbound Collection by Hyatt

Riverside hotel with 4 restaurants and 24-hour fitness centre
There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and a garden are also featured at the business-friendly The Wellem, in The Unbound Collection by Hyatt. For a fee, parking is available.

This Düsseldorf hotel is smoke free.

  • 102 guestrooms or units
  • 6 levels
  • 4 dining venues
  • Conference rooms
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Wellem, in The Unbound Collection by Hyatt offers 102 accommodations with washers/dryers and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. Smart televisions come with pay-per-view films. Kitchens offer fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 50 per day)
  • Secured valet parking on site (EUR 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 46 for adults and EUR 17 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Mbassy by Franks
  • Mutter Ey
  • Pitti
  • The Wellem Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 6 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 46 for adults and from EUR 17 for children
  • Secured self-parking fee: EUR 50 per day
  • Valet parking fee: EUR 50 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at The Wellem, in The Unbound Collection by Hyatt?

The Wellem, in The Unbound Collection by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Wellem, in The Unbound Collection by Hyatt?

Yep, The Wellem, in The Unbound Collection by Hyatt has a secured self car park for EUR 50 per day. A self car park is also available, for a fee.

What makes The Wellem, in The Unbound Collection by Hyatt a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Wellem, in The Unbound Collection by Hyatt.

Is The Wellem, in The Unbound Collection by Hyatt family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that The Wellem, in The Unbound Collection by Hyatt is a hit with families.

Does The Wellem, in The Unbound Collection by Hyatt serve breakfast?

Yeah, buffet brekkie is on offer weekdays from 7 AM to 10:30 AM and on weekends from 8:00 AM to 11:30 AM.

Is there a free airport shuttle available at The Wellem, in The Unbound Collection by Hyatt?

No, The Wellem, in The Unbound Collection by Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at The Wellem, in The Unbound Collection by Hyatt?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Wellem, in The Unbound Collection by Hyatt?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Wellem, in The Unbound Collection by Hyatt?

Dogs are welcome at The Wellem, in The Unbound Collection by Hyatt, with food and water bowls on offer.

Reviews

The Wellem, in The Unbound Collection by Hyatt Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 281 out of 377 reviews
Rating 8 - Good. 67 out of 377 reviews
Rating 6 - Okay. 19 out of 377 reviews
Rating 4 - Poor. 5 out of 377 reviews
Rating 2 - Terrible. 5 out of 377 reviews

Reviews

6/10 Okay

antonia

Stayed 3 nights in Sep 2025

6/10 Okay

antonia

Travelled with group
Liked: Cleanliness
Modern apartment style rooms. Concierge at check in was great as were the cleaning staff Great location with easy access to bars and restaurants However - the gym is small and dingy with no aircon and limited equipment - odd for a hotel this size - reception staff were rude and disinterested at every encounter - no room service available Definitely not worth the money
Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took my family of four with 4 young kids to this hotel and loved it. The location is in the heart of the city but the hotel offers a great place to get away from the busy streets. If you are looking to stay in the Altstadt this is the place to be.
Stayed 1 night in Aug 2025

10/10 Excellent

rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Jazz band was spectacular
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous building perfect location super staff. Room very nice.
Stayed 2 nights in Aug 2025

8/10 Good

Ahmed

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Stayed 1 night in Jul 2025

10/10 Excellent

Bert

Stayed 2 nights in Jul 2025

8/10 Good

H

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great Location, Very nice room! Average service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ibtesam

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness
Meine Tochter ihre beste Freundin und ich waren in Düsseldorf um das Wochenende auf die Anime ind Manga Messe Dokomi zu gehen. Wir waren bereits voriges Jahr in dem The Wellem Hotel. Es hat sich viel verändert seitdem. Der Check In war eher kühl auch war inser zimmer noch nicht fertig was nicht schlimm war. Der Reptionist wollte das ich gleich die Rechnung begleiche und dachte ich zahle per Karte und hat auch noch 100 € Desposit draufgelegt. Ich habe gesagt das ich die Übernachtung bar zahle und warum sich das Disposit von 50€ auf 100€ erhöht hat konnte er mir nicht erklären. Beim Aus checken hat die Rückgabe des disposit auf meine Karte funktioniert sodas es mir in bar zurückgegeben wurde auch hab ich keine Rechnung über meine Zahlung erhalten. Zum Glück war das Frühstück schon inkludiert denn 46€ für erw. Und 17€ für kinder fürs Frühstück ist total überteuert für das was geboten wird es war eine sehr kleine Auswahl auch musste man Kaffee bestellen es war kein Automat vorhanden. Wie werden uns beim nächsten mal ein anderes Hotel suchen.
Stayed 1 night in Jun 2025

10/10 Excellent

Abdulrahman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its so quiet .the hotel is amazing.luxury at its best.
Stayed 3 nights in May 2025

10/10 Excellent

Markus

Liked: Cleanliness, property conditions & facilities
Room with 4m height is amazing.
Stayed 1 night in May 2025

2/10 Terrible

Daniel

Business traveller
Disliked: Staff & service

Shocking hotel Service don’t waste your money.

Complete waste of money. I ordered breakfast to my room at 6:30am. I go downstairs and my room card is on the desk I said where is my breakfast and I am told the breakfast staff didn’t come in today. Then I go down to the breakfast room which starts at 7am I am now potentially running late for my meetings but decided to eat as my room service never came. 7:20 there is still no bread, I ask I am told it’s in the oven. When the bread finally comes I cut it open and it’s frozen in the middle. I get up to tell staff and the are at the bar stuffing their faces with food. The worst hotel experience I have had. Save your money, better service sleeping at a b&b for 40 euros.
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gute hotel, gute lage, grosse zimmer, sauber, modern aber nicht erschlagend pompös. so wie für mich ein modernes 4 sterne haus sein sollte, super frühstück und freundliche mitarbeiter
Stayed 2 nights in Apr 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful atmosphere and great breakfast
Stayed 2 nights in Nov 2024

8/10 Good

Eduard Dubbers

Liked: Cleanliness, staff & service, property conditions & facilities

Visit to Düsseldorf

The room was not the type we had chosen. It was a studio for people who stay longer and have other requirements. It did not meet our expections. But everything was clean and ok. Hand towels were missing.
Stayed 1 night in Jan 2025

6/10 Okay

ABDULLAH

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Lack of room service

The room service almost doesn’t exist…
Stayed 10 nights in Jan 2025

10/10 Excellent

Virginia

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer Corbo

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property in excellent location great experience.
Stayed 1 night in Dec 2024