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Aparthotel

ISKÖ Chalets Hotel

4.0 star property

Photo gallery for ISKÖ Chalets Hotel

Seasonal outdoor pool
Family Chalet, 3 Bedrooms
Lounge
Superior Chalet, 2 Bedrooms, Mountain View | Living area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Spa

Explore the area

View map
711 route de Gourette, Eaux-Bonnes, 64440
  • Place, Gourette Ski Resort
    ‪11 min walk‬
  • Place, Basilica of Our Lady of the Rosary
  • Place, Pyrénées National Park
    ‪28 min drive‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪72 min drive‬

Room options

View all photos for Deluxe Chalet, 1 Bedroom

Deluxe Chalet, 1 Bedroom

Deluxe Chalet, 1 Bedroom

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Chalet, 2 Bedrooms, Mountain View

Premium Chalet, 2 Bedrooms, Mountain View

Premium Chalet, 2 Bedrooms, Mountain View

  • Mountain view
  • 49 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Superior Chalet, 2 Bedrooms, Mountain View

Superior Chalet, 2 Bedrooms, Mountain View

Superior Chalet, 2 Bedrooms, Mountain View

  • Mountain view
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Chalet, 3 Bedrooms

Family Chalet, 3 Bedrooms

Family Chalet, 3 Bedrooms

  • Mountain view
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Chalet Privilege 4 pers

Premium bedding, pillow-top beds, in-room safe, individually decorated

Chalet Privilege 4 pers

  • Sleeps 4

View all photos for Suite Chalet 4 pers

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite Chalet 4 pers

  • Sleeps 4

View all photos for Chalet Deluxe 2 pers

Premium bedding, pillow-top beds, in-room safe, individually decorated

Chalet Deluxe 2 pers

  • Sleeps 2

View all photos for Family Lodge 6 pers

Premium bedding, pillow-top beds, in-room safe, individually decorated

Family Lodge 6 pers

  • Sleeps 6

About the area

Eaux-Bonnes

At ISKÖ Chalets Hotel, you'll be 1 km (0.6 mi) from Gourette Ski Resort and 5.3 km (3.3 mi) from Ossau Valley Trail. Highlights at this ski aparthotel include a restaurant, and in-room kitchens and free WiFi. .Each apartment is individually decorated and features a TV with cable channels, along with a fireplace, an espresso maker and a safe. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and slippers, while a pillowtop bed and premium bedding invite a good night's rest. A hairdryer, free toiletries and a wardrobe or cupboard are also available. .A pampering day can include deep-tissue massages and sports massages. At the aparthotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and ski passes. Buffet breakfast is available daily between 7:30 AM and 9:30 AM. There's also free self parking, along with the convenience of a free ski shuttle. .Sights within a 10-minute drive of this 4-property class Eaux-Bonnes aparthotel include Col d'Aubisque and Ossau Valley Trail.
View more Aparthotels in Eaux-BonnesOpens in a new window

What's nearby

  • Gourette Ski Resort - 11 min walk - 0.9 km
  • Le Petit Train d'Artouste - 24 min drive - 27.5 km
  • Pyrénées National Park - 28 min drive - 33.1 km
  • Formigal Ski Resort - 43 min drive - 47.2 km
  • Betharram Caves - 53 min drive - 54.6 km

Getting around

  • Buzy en Bearn Station - 32 min drive
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 95 min drive

Restaurants

  • ‪Le Pamplona - ‬14 min drive
  • ‪Hôtel d'Ossau - ‬14 min drive
  • ‪Artouste - ‬65 min drive
  • ‪Igloo - ‬13 min walk
  • ‪L'Étoile des Neiges - ‬14 min walk

About this property

ISKÖ Chalets Hotel

Getting to the slopes is a breeze with this mountain aparthotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the aparthotel's bar.

There's a restaurant on site. Public spaces have free WiFi. Free self parking is available.

This 4-star Eaux-Bonnes aparthotel is smoke free.

  • 47 guestrooms or units
  • Conference rooms
  • Ski lift tickets
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
ISKÖ Chalets Hotel offers 47 accommodations with fireplaces and espresso makers. This individually decorated and furnished accommodation includes dining tables. Pillowtop beds feature premium bedding. Cable televisions are provided. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Eaux-Bonnes aparthotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.

Similar properties

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Belambra Clubs Gourette - Lou Sarri
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  • Parking included
  • Restaurant
  • Games room
4.3 out of 5, Excellent, 15 reviews
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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Snowboarding nearby

Pool/Spa

  • Deep-tissue massages
  • Fenced pool
  • Hot springs nearby
  • Pool gate
  • Seasonal outdoor pool
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Baby bath
  • Bed rails
  • Highchair
  • Pool gate

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 19 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant
  • Dining table

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace

Entertainment

  • 30-cm TV with cable channels

Outdoor areas

  • Deck/patio
  • Outdoor furniture
  • Terrace

Work spaces

  • 2 meeting rooms
  • Coworking space

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board on request
  • Limited-hour front desk
  • Phone
  • Proposal/romance packages
  • Safe

Location highlights

  • In a national park
  • In the mountains
  • Near the boardwalk/promenade
  • On the riverwalk

Things to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Rock climbing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 47 units
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Load and start the dishwasher
Gather used towels
Remove personal items
Turn off the lights, lock the doors and return the keys

Renovations and closures

The following facilities or services will be unavailable from March 13 2026 to March 31 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from 1 April to 31 May:
  • Bar/Lounge
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 350 per stay
  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

ISKÖ BaseCamp Hôtel
Les Chalets de l'Ossau
Isko Basecamp & Eaux Bonnes
ISKÖ BaseCamp & Hôtel Aparthotel
ISKÖ BaseCamp & Hôtel Eaux-Bonnes
ISKÖ BaseCamp & Hôtel Aparthotel Eaux-Bonnes

Frequently asked questions

What is the cancellation policy at ISKÖ Chalets Hotel?

ISKÖ Chalets Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at ISKÖ Chalets Hotel?

Yep, ISKÖ Chalets Hotel has a free self car park.

Is there a spa on site at ISKÖ Chalets Hotel?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does ISKÖ Chalets Hotel have a pool?

ISKÖ Chalets Hotel has a seasonal outdoor pool. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from July to September).

What makes ISKÖ Chalets Hotel a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at ISKÖ Chalets Hotel.

Is ISKÖ Chalets Hotel family-friendly?

You bet! With amenities such as highchairs and baby baths in the guestrooms, it's no surprise that ISKÖ Chalets Hotel is a hit with families.

Does ISKÖ Chalets Hotel serve breakfast?

Sure does, buffet brekkie is offered daily from 7:30 AM to 9:30 AM. Please note that breakfast will unavailable between March 13 2026 and March 31 2026 (subject to change).

Is there a free airport shuttle available at ISKÖ Chalets Hotel?

No, ISKÖ Chalets Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at ISKÖ Chalets Hotel?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue will be unavailable from March 13 2026 to March 31 2026 (dates subject to change). The dining venue is closed seasonally each year from April 1 until May 31.

What time are check-in & check-out at ISKÖ Chalets Hotel?

Check-in begins at 5:00 PM. Check-out time is 10:00 AM.

Are pets allowed at ISKÖ Chalets Hotel?

No, only service animals are allowed.

ISKÖ Chalets Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 41 reviews
Rating 8 - Good. 11 out of 41 reviews
Rating 6 - Okay. 2 out of 41 reviews
Rating 4 - Poor. 1 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

9.4/10

Cleanliness

9.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

nathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful property mid way up the into the mountains. Cabin was a little small for our family of five. About 15 minutes to the Col d'Aubisque and 15 minutes down into Larun. It is a well placed property. The pool was a great way to relax after a day in the mountains. The hotel attendants were very nice, multi-lingual, and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Roch

Excellent endroit où demeurer, personnel très professionnel et courtois.
Stayed 1 night in Jun 2025

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, room comfort

Cozy chalet near Gourette ski resort

Cozy chalet, very nicely renovated and perfectly equipped, with beautiful restaurant / reception area - we visited in the winter but would also love to see it in the summer! Great for families or groups of friends. Well situated.
Stayed 7 nights in Feb 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Jul 2024

8/10 Good

GUILLAUME

Liked: Cleanliness
Stayed 5 nights in Mar 2024

10/10 Excellent

peter

Stayed 3 nights in Aug 2022

10/10 Excellent

Telmo

Stayed 2 nights in Dec 2025

8/10 Good

Chrystelle

Liked: Cleanliness, room comfort

Bel endroit

Nous avons passé 3 nuits dans un chalet prestige qui était très bien équipé et confortable avec une vue magnifique sur la montagne. Toutefois je pense que certaines choses pourraient être améliorées pour que le rapport qualité prix soit plus pertinent. Le tapis dans le salon est usé et taché, le canapé en tissu et les chaises sont aussi tâchés et ne donne pas trop envie de s'y asseoir. Nous avons mis des foutas dessus. Et les draps, bien que propres, avaient plein de petites taches noires. Le lino aussi étaient plein de petites tâches noires qui pourtant pouvaient s'enlever en frottant. Bref, quelques efforts à faire niveau entretien surtout pour le tarif élevé de la nuit mi-septembre. De plus nous avons eu des odeurs d'égouts dans la chambre et des petits vers dans le lit un soir qui étaient tombés d'une poutre. Nous l'avons signalé et nous avons eu des excuses mais aucun geste commercial pour autant. Je suis donc assez mitigée pour conseiller ce lieu, même si le cadre est magnifique, la piscine parfaitement équipée avec une vue époustouflante et le personnel très sympathique. Dernière précision, pas de clim dans les châlets et il a fait très chaud dans la chambre du haut alors que nous sommes mi-septembre, donc à éviter l'été je pense.
Stayed 3 nights in Sep 2025

10/10 Excellent

S

Liked: Cleanliness, amenities, property conditions & facilities
Super location très bon service . Top
Stayed 2 nights in Aug 2025

10/10 Excellent

Marloes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Alles is aanwezig. Huisje in prima staat, alleen de bedden zijn wat zacht naar ons idee. Zwembad top, restaurant is aanwezig, maar ook ben je snel in andere dorpjes
Stayed 5 nights in Jul 2025

10/10 Excellent

CAROLINE

Travelled with family
Liked: Cleanliness, room comfort
Hotel tres confortable pour un séjour en famille. Je recommande.
Stayed 2 nights in Jun 2025

6/10 Okay

Alain

Travelled with family
Liked: Cleanliness
Le chalet est très bien équipé sauf pour le chauffage.
Stayed 1 night in Jan 2025

10/10 Excellent

Agathe

Travelled with family
Liked: Cleanliness, room comfort

Emplacement et vue fantistiques !

Nous sommes venus en couple avec 1 bébé d’un an. Le lit parapluie et la chaise haute nous ont été mis à disposition. Les chalets sont très confortables et la décoration soignée, on s’y sent vraiment bien ! La cuisine et la salle de bain sont comme neuves et tres fonctionnelles. On ne manque de rien. Et le lit est PLUS que confortable. Nous n’avons pas profité de la piscine car un peu froide (20 degrés) mais le cadre est idéal pour finir ses journées avec un petit cocktail ! L’accueil et le service sont irréprochables. Bref, je recommande. La vue sur les montagnes (quand le ciel est dégagé) est à couper le souffle. Si vous venez à Gourette, c’est ici qu’il faut séjourner !
Stayed 2 nights in Aug 2024

10/10 Excellent

Agathe

Travelled with family
Liked: Cleanliness, room comfort

Emplacement et vue fantistiques !

Nous sommes venus en couple avec 1 bébé d’un an. Le lit parapluie et la chaise haute nous ont été mis à disposition. Les chalets et la décoration sont super, on s’y sent vraiment bien ! La cuisine et la salle de bain sont comme neuves et tres fonctionnelles. On ne manque de rien. Et le lit est PLUS que confortable. On a dîné sur la terrasse les 2 soirs car bébé dormait mais l’hôtel propose un restaurant qui a l’air super. Nous avons profité de cocktails au bord de la piscine c’était un super moment. L’accueil et le service sont irréprochables. Bref, je recommande. La vue (quand le ciel est dégagé) est à couper le souffle : on l’a eu 1 matin sur les 2. L’hôtel est en pleine nature et à 5 min à peine des œufs pour aller se balader en famille… et « suffisamment » excentré du centre de Gourette qui je trouve manque un peu de charme !
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, room comfort

Week-end à Gourette

Notre week-end c'est très bien passé, juste la météo qui n'était pas géniale, mais sinon très beau chalet, très confortable et bonne communication avec le personnel.
Stayed 1 night in Jun 2024

4/10 Poor

Lou-Anne

en arrivant sur place on nous annonce que le restaurant n’est pas ouvert et qu’il n’y a pas non plus de petit déjeuner sur place … le minimum c’est de le préciser lors de la réservation… car compliqué de s’organiser … en arrivant nous trouvons un chalet propre, bien équipé mais cependant quelques détails laissent à désirer : plus d’eau chaude au bout de 3mn, machine à café défectueuse et les femmes d’entretien viennent nous réveiller à 9h alors que nous devons quitter le chalet à 10h…. bref nous sommes déçus de notre séjour et nous aurions aimé un geste de la part de l’établissement……..
Stayed 2 nights in Jun 2024

10/10 Excellent

Marie laure

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, room comfort

vue superbe sur la montagne

Parfait avec vue superbe sur la montagne
Stayed 5 nights in May 2024

10/10 Excellent

Harmony

Travelled with family
Liked: Cleanliness, room comfort

Détente au milieu des montagnes

Un havre de paix merci pour l’accueil qui était formidable et le chalet vraiment reposant et parfait pour se ressourcer
Stayed 1 night in Apr 2024

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, room comfort
Localisation géographique parfaite (800m au pied de la station) avec navette gratuite. Le personnel est exemplaire : aimable, souriant et bienveillant. Rien à redire. Le restaurant est a recommandé également.
Stayed 1 night in Mar 2024

10/10 Excellent

PHILIPPE

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jade

Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Stayed 2 nights in Aug 2023

10/10 Excellent

Joris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mooie accommodatie. Van binnen veel vernieuwd; van buiten nog renovatiewerk te doen. Centrale voorzieningen (oa zwembad) zijn heel prettig. Voor dinner bestond keuze vooral uit Franse culinaire hoogstandjes terwijl het voor de kinderen simpeler had gemogen. Veel mooie wandelingen zijn met de auto goed te bereiken.
Stayed 6 nights in Aug 2023

8/10 Good

Olivier

Liked: Cleanliness, room comfort

Espérons mieux après les travaux de rénovation en

Le séjour s’est bien passé,,le chalet est par lui-même très bien équipé et confortable…Mais ,,,,pour ce qui est de l’extérieur ( balcon,,terrasse et état des façades en bois ,, ) c’était très dégradé !! La télévision par fibre ne fonctionnait pas,, et la piscine et restaurant étaient en travaux !! Non accessibles !! Il faut ajouter qu’il a été promis un geste commercial à ce propos,, ce qui a été apprécié
Stayed 6 nights in Sep 2022