6/10 Okay
Mary
11 Aug 2025
The front desk staff were the best we encountered during our entire holiday in Scotland! Amy, in particular, went above and beyond to be kind and helpful! She was wonderful!!
The pillows were so flat and hard they were almost painful to sleep on. On the days we requested housekeeping, the room was not cleaned or made up very well at all. The shower steamed up the bathroom terribly bad, even when we used barely luke warm water to shower. Overall, we had terrible sleep!
The bar and restaurant staff were also terrific! The breakfast left a bit to be desired. The food was very average.
Online, the proximity of the hotel to Edinburgh Castle and the Airport were both misrepresented to what we averaged driving between the locations. We specifically booked this property so we’d be within 15 minutes from the Castle. Musselburgh is a fabulous little village! It should be highlighted more in the listing.
Mary
Stayed 2 nights in Aug 2025