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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property
Hotel with free breakfast, near West Edmonton Mall

Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
Property preview
Exterior
Indoor pool
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • 24/7 front desk
The current price is NZ$190
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, University of Alberta
    ‪13 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Room (Specialty)

In-room safe, desk, blackout curtains, soundproofing

Room (Specialty)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(130 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, soundproofing

Suite, Multiple Beds

9.2 out of 10
Wonderful
(60 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(47 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Edmonton

At Holiday Inn Express & Suites West Edmonton - Mall Area by IHG, you'll be 2.9 km (1.8 mi) from West Edmonton Mall and 6.8 km (4.2 mi) from TELUS World of Science-Edmonton. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute drive of this West Edmonton hotel include Rogers Place and University of Alberta.

What's nearby

  • West Edmonton Mall - 3 min drive - 2.1 km
  • Fantasyland - 3 min drive - 2.5 km
  • World Waterpark - 3 min drive - 2.5 km
  • Fort Edmonton Park - 10 min drive - 7.7 km
  • University of Alberta - 13 min drive - 10.4 km

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton, AB (YEG-Edmonton Intl.) - 30 min drive

Restaurants

  • ‪Seafood City Edmonton - ‬17 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Firehouse Subs - ‬8 min walk
  • ‪Panda Express West-End - ‬12 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Hotel with free breakfast, near West Edmonton Mall
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. Free self parking is available.

This Edmonton hotel is smoke free.

  • 137 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2017
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers 137 air-conditioned accommodations with MP3 docking stations and a safe. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 2,633 reviews
The price is NZ$210
includes taxes & fees
26 Oct - 27 Oct
Hyatt Place Edmonton-West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 4 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

As of 25 Oct 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG on 2 Nov 2025 start from NZ$190.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Yep, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG has a free self car park and free RV/bus/truck parking.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a pool?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG has an indoor pool.

Is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is a hit with families.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG serve breakfast?

Yep, travelers are hooked on the free continental brekkie here! Available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

No, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

No, only service animals are allowed.

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 906 out of 1399 reviews
Rating 8 - Good. 339 out of 1399 reviews
Rating 6 - Okay. 79 out of 1399 reviews
Rating 4 - Poor. 31 out of 1399 reviews
Rating 2 - Terrible. 44 out of 1399 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay very clean
Stayed 2 nights in Jul 2025

8/10 Good

Elmar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was Excellent. Room were alwats cleaned. Request was granted
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendy

Travelled with family, Travelled with group
Liked: Amenities
Wonderful
Stayed 1 night in Jul 2025

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast selections! Very convenient location for our plans. However, being on a one way street made for some circuitous routes back at the end of the day. We were missed one day for garbage pickup and towel refresh. But this did not affect our opinion overall. We would stay again
Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Stayed 1 night in Jul 2025

6/10 Okay

Harjee

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Geneveive, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn Express & Suites West-Edmonton Mall Area by IHG, is a good option for a hotel stay especially if you want to be near the mall, easy access to transportation (Uber), and for a good price, My family and I enjoyed and were satisfied with our stay. Firstly, the Hotel and rooms were clean, the front desk and staff were friendly and very helpful, Not to mention there free complimentary breakfast, simple but helps you begin your day, And if you wanted to stay at the hotel or did not want to go so far, there was a good amount of things to do inside the hotel as it consisted a fairly sized pool, weight room, and arcade/game area, And a grocery chain and some restaurants are also nearby walking distance. Overall, Holiday Inn by IHG is a great pick for a hotel to stay at during you visit at Edmonton, and I highly recommend it as I would love to bring my family back here the next time we visit.
Stayed 2 nights in Jul 2025

6/10 Okay

Barry

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Lawrence, Vanderhoof

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel with all the basics. Relatively close to West Edmonton mall.
Stayed 1 night in Jul 2025

10/10 Excellent

Kiana

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Big room, fit 5 people no problem. I forgot my jacket at the hotel and the staff were honest and put it aside for me to come get at a later time
Stayed 1 night in Jul 2025

10/10 Excellent

Minerva

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been in this hotel several times. I love the ambiance and the friendliness of staff. Breakfast foods are excellent. I mistakingly booked a Suite, King size but the person was somkind to upgrade it to two queen size. Our experience was awesome!
Stayed 1 night in Jul 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Reyna Maria De La

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean hotel!
Stayed 3 nights in Jul 2025

10/10 Excellent

Yu, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to west mall
Stayed 2 nights in Jul 2025

8/10 Good

Kaitlyn

Stayed 1 night in Jul 2025

10/10 Excellent

manjinder

Travelled with group
Try to put water bottle in the room . It is basic standard.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mariama

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Chambres impeccables, espaces communs agréables et très bon petit déjeuner. Le personnel est très professionnel mais manque de chaleur humaine.
Stayed 1 night in Jul 2025

8/10 Good

Kielan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Elvira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will consider staying again.

Ava and Mikee dis a very good job! They're very good with their job. I asked for an early check in and late check out and they were able to provide those. Also the staff who arranged the breakfast have gone beyond ecpectation! You will always see them refilling the food and cleaning the table without being told. I would say our stay was a very relaxing one with good service from the staff. Even the hot tub wasn't working during our last day and the pool is a little bit small, all other amenities is great, especially the front desk and kitchen staff .
Stayed 3 nights in Jul 2025

8/10 Good

Shams

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very loud and busy. Thin walls and floors. Great bed and water pressure was ok
Stayed 1 night in Jul 2025

8/10 Good

Harris

Travelled with family
Liked: Amenities
I like the location it’s closed to everything.
Stayed 2 nights in Jul 2025

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, and clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was amazing, breakfast was my favourite!
Stayed 2 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025