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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
Exterior
Exterior
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$194
includes taxes & fees
31 May - 1 June

Explore the area

View map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Rogers Place
    ‪14 min drive‬
  • Place, University of Alberta
    ‪15 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪30 min drive‬

Room options

View all photos for Room (Specialty)

In-room safe, desk, blackout curtains, soundproofing

Room (Specialty)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(138 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, soundproofing

Suite, Multiple Beds

9.2 out of 10
Wonderful
(67 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(23 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(52 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Edmonton

At Holiday Inn Express & Suites West Edmonton - Mall Area by IHG, you'll be 2.9 km (1.8 mi) from West Edmonton Mall and 6.8 km (4.2 mi) from TELUS World of Science-Edmonton. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute drive of this West Edmonton hotel include Rogers Place and University of Alberta.

What's nearby

  • West Edmonton Mall - 3 min drive - 2.8 km
  • Fantasyland - 3 min drive - 3.2 km
  • Rogers Place - 14 min drive - 12.1 km
  • University of Alberta - 15 min drive - 11.8 km
  • Commonwealth Stadium - 17 min drive - 14.5 km

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton, AB (YEG-Edmonton Intl.) - 30 min drive

Restaurants

  • ‪Seafood City Edmonton - ‬17 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪Grill City - ‬16 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers its guests an indoor pool, a hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. Free self parking is available.

This Edmonton hotel is smoke free.

  • 137 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2017
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers 137 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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4.1 out of 5, Very good, 2,527 reviews
The price is NZ$160
includes taxes & fees
3 May - 4 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 4 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

As of 2 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG on 31 May 2026 start from NZ$194, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Yep, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG has a free self car park and free RV/bus/truck parking.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a pool?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG has an indoor pool.

Is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is a hit with families.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG serve breakfast?

Yep, travelers are hooked on the free continental brekkie here! Available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

No, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

No, only service animals are allowed.

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 956 out of 1490 reviews
Rating 8 - Good. 355 out of 1490 reviews
Rating 6 - Okay. 93 out of 1490 reviews
Rating 4 - Poor. 40 out of 1490 reviews
Rating 2 - Terrible. 46 out of 1490 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

shubham

Stayed 2 nights in Jan 2026

8/10 Good

Jolliffe

Stayed 1 night in Jan 2026

10/10 Excellent

Jithin

Stayed 1 night in Jan 2026

8/10 Good

Lisa

Stayed 2 nights in Nov 2025

8/10 Good

Kimberley

Stayed 1 night in Jan 2026

10/10 Excellent

Jean-Baptiste

Stayed 6 nights in Jan 2026

10/10 Excellent

Sean

Liked: Cleanliness
Good breakfast
Stayed 6 nights in Jan 2026

10/10 Excellent

Sumit

Liked: Cleanliness, amenities, property conditions & facilities
All good. I loved everything
Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Stayed 1 night in Dec 2025

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing Breakfast needed more hot variety- one day was baked beans, turkey sausage and biscuits which is not kid friendly. We requested our room be fully made up and they never vaccumed or changed bedding (we have young kids so both were needed) and came back to nothing having been done. I called about it to front desk and they told me they only do those things every 5 days. A tad frustrating! Otherwise great stay
Stayed 3 nights in Jan 2026

10/10 Excellent

yousef

Stayed 1 night in Jan 2026

10/10 Excellent

Jacob

Nic
Stayed 1 night in Jan 2026

10/10 Excellent

Bobbi

Stayed 1 night in Jan 2026

6/10 Okay

Ridhima

Stayed 1 night in Jan 2026

8/10 Good

Nicole

Overall it was good.
Stayed 1 night in Jan 2026

4/10 Poor

Anna-Lena

Stayed 1 night in Jan 2026

10/10 Excellent

Tamara

Stayed 1 night in Jan 2026

2/10 Terrible

Erica

Stayed 3 nights in Jan 2026

10/10 Excellent

Mohammed Atif

Stayed 4 nights in Jan 2026

4/10 Poor

Melissa

Stayed 6 nights in Jan 2026

10/10 Excellent

Jeremey

Stayed 1 night in Jan 2026

10/10 Excellent

Stephien

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff where helpful. breakfast was good for a complimentary breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joel

Stayed 2 nights in Jan 2026

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and clean. The hotel seemed new and well maintained. The breakfast had hot items and had a good variety to choose from. We had a lovely stay and would come here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle

Stayed 1 night in Jan 2026