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Hotel Casa Cielo

3.5 star property
Beachfront hotel with spa services

Photo gallery for Hotel Casa Cielo

Beach/ocean view
Superior Double Room, Non Smoking, Ocean View
Exterior
Garden
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Breakfast included
  • Spa
  • Pool
  • Laundry
The current price is NZ$210
includes taxes & fees
30 Oct - 31 Oct

Explore the area

View map
calle 15 lote 190 entre calles 12 y 14, El Cuyo, YUC, 97707
  • Place, El Cuyo Beach
    ‪1 min walk‬
  • Place, El Cuyo Lighthouse
    ‪3 min walk‬
  • Place, Cocal Beach
    ‪16 min walk‬

Room options

View all photos for Economy Room, 1 Bedroom, Non Smoking, Garden View

Premium bedding, down duvets, Select Comfort beds, in-room safe

Economy Room, 1 Bedroom, Non Smoking, Garden View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Garden
Soundproofed
Air conditioning
Blackout curtains
Ceiling fan
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Comfort Double Room, Non Smoking, Partial Ocean View

Comfort Double Room, Non Smoking, Partial Ocean View

Comfort Double Room, Non Smoking, Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Blackout curtains
Ceiling fan
Premium bedding
Down duvet
Select Comfort bed
  • 18 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Ocean View

Superior Double Room, Non Smoking, Ocean View

Superior Double Room, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Blackout curtains
Ceiling fan
Premium bedding
Down duvet
Select Comfort bed
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Non Smoking, Ocean View

Deluxe Double Room, Non Smoking, Ocean View

Deluxe Double Room, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Blackout curtains
Ceiling fan
Premium bedding
Down duvet
Select Comfort bed
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Tizimín

At Hotel Casa Cielo you'll be within steps of El Cuyo Beach and Del Cuyo Catholic Church. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .A pampering day can include deep-tissue massages and hot stone massages. At the hotel's own lounge bar, you can stop for a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site Hot tub and pool loungers. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free self parking. .In proximity to this 3.5-property class Tizimín hotel you'll find Holbox Beach.

What's nearby

  • El Cuyo Beach - 1 min walk - 0.0 km
  • El Cuyo Lighthouse - 3 min walk - 0.3 km
  • Del Cuyo Catholic Church - 3 min walk - 0.3 km
  • Cocal Beach - 16 min walk - 1.4 km
  • El Cuyo Viewpoint - 2 min drive - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 168 min drive

Restaurants

  • ‪Casa Mangle - ‬5 min walk
  • ‪Mariscos La Playita - ‬3 min walk
  • ‪Hotelito El Cuyo - ‬6 min walk
  • ‪Piccola Italia Restaurante & Café - ‬5 min walk
  • ‪Kukulcan Café y Centro Cultural - ‬2 min walk

About this property

Hotel Casa Cielo

Beachfront hotel with spa services
Hotel Casa Cielo offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and gift shops/newsstands are also featured at Hotel Casa Cielo. Self parking is free.

  • 10 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Casa Cielo offers 10 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. Select Comfort beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AROMA

Things to do

  • Books
  • Evening entertainment
  • Hot tub
  • Kayaking
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Casa Cielo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

La Casa Cielo
Hotel Casa Cielo Hotel
Hotel Casa Cielo El Cuyo
Hotel Casa Cielo Hotel El Cuyo

Frequently asked questions

What is the cancellation policy at Hotel Casa Cielo?

Hotel Casa Cielo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Casa Cielo?

As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Casa Cielo on 30 Oct 2025 start from NZ$209.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Casa Cielo?

Yep, Hotel Casa Cielo has a free self car park.

Are there any beaches close to Hotel Casa Cielo?

Yep, Hotel Casa Cielo is a short 2-minute walk from El Cuyo Beach. Fun beach activities include snorkelling, body boarding and kayaking. You can also find motor boats.

Is there a spa on site at Hotel Casa Cielo?

There's no onsite spa, but this property does offer services like sports massages.

Does Hotel Casa Cielo have a pool?

Hotel Casa Cielo has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hotel Casa Cielo a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Hotel Casa Cielo.

Does Hotel Casa Cielo serve breakfast?

Yep, complimentary continental brekkie is served daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Casa Cielo?

No, Hotel Casa Cielo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Casa Cielo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Casa Cielo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casa Cielo?

No, pets and service animals are not allowed.