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Hotel Santa Elena

3.0 star property
Hotel in El Fuerte with 24-hour front desk and restaurant

Photo gallery for Hotel Santa Elena

Property grounds
Interior
32-inch flat-screen TV with cable channels, TV
Panoramic Double Room
32-inch flat-screen TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Antonio Rosales 108, Col Centro Histórico, El Fuerte, SIN, 81820
  • El Fuerte Plaza
    ‪1 min walk‬
  • Sacred Heart of Jesus Church
    ‪3 min walk‬
  • El Fuerte Museum
    ‪3 min walk‬

Room options

View all photos for Panoramic Single Room

Panoramic Single Room

Panoramic Single Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Double Room

Panoramic Double Room

Panoramic Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Double Bed

About the area

El Fuerte

At Hotel Santa Elena you'll be within steps of El Fuerte Plaza and Municipal Palace. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The fine-dining restaurant, Mansion Orrantia, serves local and international cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. On weekend mornings cooked-to-order breakfast is served between 7:30 AM and 11:30 AM. There's also limited parking, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 3-property class El Fuerte hotel include Sacred Heart of Jesus Church and El Fuerte Museum.

What's nearby

  • El Fuerte Plaza - 1 min walk - 0.0 km
  • Municipal Palace - 2 min walk - 0.2 km
  • Sacred Heart of Jesus Church - 3 min walk - 0.3 km
  • El Fuerte Museum - 3 min walk - 0.3 km
  • Bosque Secreto - 9 min walk - 0.8 km

Getting around

  • Los Mochis, Sinaloa (LMM-Federal del Valle del Fuerte Intl.) - 118 min drive

Restaurants

  • ‪Mercado Municipal - ‬3 min walk
  • ‪Tacos Lily - ‬3 min walk
  • ‪Pura Vida - ‬3 min walk
  • ‪Casa Blanca - ‬1 min walk
  • ‪Paletería la Michoacana - ‬1 min walk

About this property

Hotel Santa Elena

Hotel in El Fuerte with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Santa Elena also features a terrace, a garden, and concierge services. Limited free parking is available on a first-come, first-served basis.

This 3-star El Fuerte hotel is smoke free.

  • 23 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Santa Elena offers 23 air-conditioned accommodations, with complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 150 metres
  • Street parking available
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Weekend cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mansion Orrantia

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • In a provincial park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Elena

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 150 for adults and from MXN 120 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Elena Hotel
Hotel Santa Elena El Fuerte
Hotel Santa Elena Hotel El Fuerte

Frequently asked questions

What is the cancellation policy at Hotel Santa Elena?

Hotel Santa Elena offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Santa Elena?

Yep, Hotel Santa Elena has a free self car park. Onsite parking is limited.

What makes Hotel Santa Elena a romantic place to stay?

Al fresco dining and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Santa Elena.

Does Hotel Santa Elena serve breakfast?

Sure does, cooked-to-order breakfast is available at weekends between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Santa Elena?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Santa Elena?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Santa Elena?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Santa Elena?

No, pets and service animals are not allowed.

Hotel Santa Elena Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 54 reviews
Rating 8 - Good. 15 out of 54 reviews
Rating 6 - Okay. 5 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Even though we reserved a room 3 months in advance we were given a room facing the street. We then requested a room toward the back but were told the street noise would end around 9 pm. We were tired from a 6 hour drive but said OK. Wrong! The street noise could not be blocked out and continued until the wee hours of the morning. When we tried the in room safe the lady said "it doesn't work" no reason, no alternative. When opening the side door to the balcony the window shade fell between the top of the door and the wall and since that the door was about 10 feet tall, we could not close the door. There was no seal at the bottom of the shower door so water came out onto the bathroom floor. Not a good experience.
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It's in the middle of the town with views of the park. Very traditional Mexican style.
Stayed 1 night in Aug 2023

10/10 Excellent

Torsten, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff made us welcome from the moment we arrived and went the extra mile to ensure we have everything we needed. Great location and best restaurant in town.
Stayed 2 nights in Apr 2023

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2023

10/10 Excellent

jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful colonial building, extremelly well maintained, super clean
Stayed 1 night in Jan 2023

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the main square. Beautiful old building, lovely room. The clock in the square seemed to ring throughput the night, heard it when awake, didn't actually wake me, but might if you're a light sleeper.

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities, room comfort

Hermoso Hotel, pero.... Eh

(English below) En general, es un hermoso hotel justo en el medio de todo lo que El Fuerte tiene para ofrecer. La MAYOR excepción = no hay servicio de transporte o taxi desde El Chepe... y todos los demás hoteles tienen uno. Los que nos quedamos en Santa Elena fuimos los únicos que quedamos atrás una vez que se fueron todos los taxis autorizados por la ciudad. Afortunadamente, los taxis prometieron regresar por nosotros y, lo que es más importante, no estábamos solo nosotros dos sentados allí en el calor esperando solos. El hotel está limpio, el restaurante por dentro es delicioso. El personal es amable, pero no muy servicial cuando estás buscando excursiones. Inglés: Overall, it's a beautiful hotel smack in the middle of all that El Fuerte has to offer. The MAJOR exception = there is no shuttle or taxi service from El Chepe... and every single other hotel has one. Those of us staying at Santa Elena were the only people left behind once all of the city sanctioned taxis left. Luckily, the taxis promised to come back for us, and more importantly, there weren't just the two of us sitting there in the heat waiting alone. The hotel is clean, the restaurant inside is delicious. The staff are friendly, but not terribly helpful when you're looking for excursions.
Stayed 2 nights in Jul 2022

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, right in the center of El Fuerte. The atmophere was very typical and nice.
Stayed 2 nights in Mar 2021

8/10 Good

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
En la habitacion habia mucho mosquito, por lo demás, bien
Stayed 1 night in Mar 2025

8/10 Good

Mariana

Travelled with family
Liked: Cleanliness, room comfort

La pasamos bien en familia

El hotel en general estuvo bien, cómodo y limpio. No llevábamos coche por ello no se dar referencias sobre estacionamiento. El fuerte es una buena parada turística, el pueblo es chico pero interesante. Lo disfrutamos.
Stayed 1 night in Mar 2025

10/10 Excellent

Rodolfo Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena Calidad - Precio
Stayed 1 night in Mar 2025

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lindo lugar, céntrico,cerca de toda la zona turística del lugar
Stayed 1 night in Feb 2025

2/10 Terrible

MARAH

Stayed 1 night in Feb 2025

8/10 Good

PAOLA

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Godier Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

monica

Stayed 1 night in Dec 2024

10/10 Excellent

ELISA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

gerome

Stayed 1 night in Nov 2024

10/10 Excellent

CARLOS GERARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Maria Lidia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Stayed 1 night in Nov 2024

8/10 Good

Fco Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
🤗
Stayed 1 night in Oct 2024