See all properties
Save

Ahana Resort El Nido

Property class: 3.5

Photo gallery for Ahana Resort El Nido

An infinity pool with clear blue water, surrounded by tropical plants and a view of mountains and the sea.
Property video
A spacious room with wooden floors, large windows, and a variety of seating options including a wicker chair and a sofa.
A cozy bar area with wicker chairs and a wooden table, surrounded by shelves stocked with bottles and a television screen.
A room with a large window offering a view of a lake, mountains, and lush greenery.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$244
includes taxes & fees
31 Oct - 1 Nov

Explore the area

View map
Lio - Lamoro Brgy. Pasadena, El Nido, Palawan, 5313
  • Place, Lio Beach
    ‪6 min drive‬
  • Place, Bacuit Bay
    ‪8 min drive‬
  • Place, El Nido Main Beach
    ‪10 min drive‬
  • Airport, El Nido (ENI)
    ‪8 min drive‬

Room options

View all photos for Deluxe Bungalow, 1 King Bed, Sea View

A modern hotel room with a large bed, wooden headboard, and a ceiling fan.

Deluxe Bungalow, 1 King Bed, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Sea View

A hotel room with a wooden floor, a bed with white bedding and decorative pillows, a green throw blanket, a wooden headboard, a mounted TV, and a wooden shelf with various items.

Deluxe Double Room, 1 Queen Bed, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

El Nido

At Ahana Resort El Nido, you'll be 3.7 km (2.3 mi) from Lio Beach and 9.2 km (5.7 mi) from TownSquare Heritage District. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the pool loungers along with access to bike hire and hiking/biking trails. Other amenities include free Wi-Fi in public areas, spa services and laundry facilities. Continental breakfast is available daily between 7:00 AM and 1:00 PM. There's also free self parking, along with the convenience of a beach shuttle. .Within a 20-minute drive of this 3.5-property class El Nido hotel, attractions include El Nido Main Beach and Corong Corong Beach.

What's nearby

  • Lio Beach - 6 min drive - 6.0 km
  • Bacuit Bay - 8 min drive - 9.5 km
  • El Nido Main Beach - 10 min drive - 10.2 km
  • El Nido Dock - 10 min drive - 10.6 km
  • Corong Corong Beach - 11 min drive - 11.3 km

Getting around

  • El Nido (ENI) - 10 min drive

Restaurants

  • ‪Lio Beach Club - ‬5 min drive
  • ‪Ap Kala - ‬9 min drive
  • ‪Hama Coffee El Nido - ‬9 min drive
  • ‪PLNT+HRVST - ‬5 min drive
  • ‪Trattoria Altrov'é - ‬9 min drive

About this property

Ahana Resort El Nido

Ahana Resort El Nido offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at Ahana Resort El Nido. You'll have access to the outdoor pool at a partner property. A shuttle from the airport to the hotel (available on request) and a beach shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star El Nido hotel.

  • 5 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Ahana Resort El Nido offers 5 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Similar properties

A swimming pool with clear blue water, surrounded by lush greenery and steep cliffs.
Amari By Vivere Hospitality Group
El Nido
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.9 out of 5, Exceptional, 27 reviews
The price is NZ$258
includes taxes & fees
22 Oct - 23 Oct
Amari By Vivere Hospitality Group

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 8:00 AM to 10:00 PM on request
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: PHP 500 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour pool access
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Outdoor pool (guest access)
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 5000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately PHP 500 per person
  • Airport shuttle fee: PHP 1500 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Pool access is available 24 hours a day.

Property is also known as

Ahana Resort El Nido Hotel
Ahana Resort El Nido El Nido
Ahana Resort El Nido Hotel El Nido

Frequently asked questions

Is parking available at Ahana Resort El Nido?

Yep, Ahana Resort El Nido has a free self car park.

How much does it cost to stay at Ahana Resort El Nido?

As of 21 Oct 2026, prices found for a 1-night stay for 2 adults at Ahana Resort El Nido on 31 Oct 2026 start from NZ$244, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Ahana Resort El Nido?

The closest beach to Ahana Resort El Nido is El Nido Main Beach (7 km).

Is there a spa on site at Ahana Resort El Nido?

Yep, there is an onsite spa at Ahana Resort El Nido. You'll enjoy services like massages.

Does Ahana Resort El Nido have a pool?

Ahana Resort El Nido has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 24 hours.

Does Ahana Resort El Nido serve breakfast?

Yep, continental brekkie is offered daily from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at Ahana Resort El Nido?

No, but there's a shuttle from the airport to the hotel that runs from 8:00 AM - 10:00 PM on request for a fee.

Is there a bar or restaurant at Ahana Resort El Nido?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ahana Resort El Nido?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ahana Resort El Nido?

No, pets are not allowed.

Ahana Resort El Nido Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 33 reviews
Rating 8 - Good. 9 out of 33 reviews
Rating 6 - Okay. 6 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 4 out of 33 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
What a great place to stay with such beautiful and friendly staff. Absolutely loved staying at this accommodation and would absolutely recommend it.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Ahana Resort for four nights and had a wonderful experience. The staff were very attentive and truly focused on meeting guests’ needs, which made our stay even more enjoyable. The only suggestion I would make is to have a small fridge in the room to keep drinks cool. Other than that, everything was great and we really appreciated the warm hospitality.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Yeah it was
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very clean
Stayed 3 nights in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
Balcony view amazing. Room not maintained such as bathtub and faucets. No privacy due to windows by side entrance. Not easily accessible. Great staff though very accommodating
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
It was all great. The drive up to the hotel is mighty rough, but it’s worth it. It’s a beautiful place with warm and caring staff.
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, perfect for couples. A bit far from center of town. The road to get to the up to the resort need to be fix. Overall great experience.
Stayed 4 nights in Jan 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Booked 2 rooms, but needed to cancel/change the dates. So we messaged the owners and asked to change the booking. They outright ignored us and refused to issue a reduns.
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff and the view was good but this place is in remote area only access to the hotel is by hotel truck. This place is fair away from city or beaches with no access to transport and the hotel’s transportation is very expensive with time limitations because after 10pm They close then no support or answer by phone. we get for our check in by 10:40pm it was miserable no answer by phone, instructions or support we was stopped by armed guards in the middle of hill with heavy luggages. Really bad experience. We have booked for 4 nights but we left after first night without refunds we booked other hotel because make no sense spending our vacation time inside the hotel or without freedom to enjoy El Nido.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Beautiful with Comfort Issues

Beautiful hotel with an amazinf view during the day and subset, really picturesque. Staff were great, super helpful and friendly. Three downsides to comfort, 1) the AC didnt cool the room, 2) the bed and pillows were very uncomfortable, 3) the hotel is located on a hill that transport wouldnt go up
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
👍 Friendly staff, quiet place, nice view. 👎 No access for transportation to town centre being off the road. Complimentary drop off and pick up to and from town centre for guests would be nice. Not much seafood on the menu.
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is beautiful with a beautiful scenic view. The biggest downfall is that it sits off an unpaved dirt road with a very steep hill. We had to walk up this hill every night in the pitch dark. The property is about 25 minutes from El Nido.
Stayed 4 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The road to get to the hotel you need a truck or all wheel drive. We stayed for 2 days and the service was amazing. Greta customer service Issues 1. The pool gave me a serve chemical reaction I had as rash so bad. 2. I was food poisoned. I had dinner and 3 hours later I was throwing up and diarrhea from 11pm till 3pm the next day
Stayed 2 nights in Mar 2025
Verified review

4/10 Poor

Disliked: Staff & service
It's surrounded by nature so it was nice and peaceful. But there are things needed to be addressed and improved 1) great service to customers is very important, the receptionist is not really accommodating and good in response to inquiries and requests. The way how to response and to make the guests feels at home is by accommodating them properly. 2) limited transporation is very challenging. Night out in town is one to experience but the hotel is like 30mins away so the pick up of the guests should be until 10pm or another bucks to pay for overtime of the driver. Not really nice because the transportation back and forth is expensive, you have to pay to the hotel for the transportation service. 3) Availability of the food.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly am satisfied with my stay at Ahana resort. The resort is tranquil and beyond my expectations. The view is spectacular. The service was excellent. From the desk to the room service, they were all friendly, polite and helpful. Thank you so much to Jon Jon, who drove us to places and even helped us get cheaper pasalubong, Edmond took care of our food and drinks and took time for conversation, Neal took care of our tours and infos. The whole staff was very friendly, polite and helpful. I’ve been to many resorts and this is the best experience I’ve ever had. I also got acquainted with the owner and her sisters, who were very nice to us. The food was good. and the room was clean and nice. I really felt like I was home away from home. I highly recommend this resort for people who want to get away from the crowds and enjoy a peaceful and relaxing vacation. 👍👍 ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to the property requires a 4-wheel-drive vehicle, as other types of vehicles are not suitable for reaching the location. It is important to note that the hotel imposes charges for each trip along the road to and from the hill where the hotel is situated. Unfortunately, this information was not disclosed to us at the time of booking. Additionally, we found the pricing for tours offered by the hotel to be significantly higher compared to alternatives available in the city. The discrepancy in costs was notable, with tours labeled as A, B, C, or D being priced at half or less than what the hotel was charging. Despite the hotel justifying the higher costs, it is recommended to avoid reserving any tours through the hotel to ensure a more cost-effective and transparent experience.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Won’t recommend this place. I don’t usually leave reviews in any hotels or restaurants I go to but I feel like I’ve got to do this. First off, the resort is way up the hill and the road is muddy and no barrier fence. Service van is ranging from php800-1,200 for one way. The electronic hotel safe wasn’t working I had to ask the staff to replace it. The bathroom smelt very bad likely from clogged drains or broken toilet seal and when I told the staff, his response was “it’s usually like that and the smell will go away in about 5 mins”. No way I’d stay there so I requested another room. New room was okay beside the flickering lights, old and moldy cabinets and rusty shower head. Lastly, the resort is being falsely advertised with “Breakfast Included” but none of the workers are aware of it even after showing it to the receptionist, he just claimed it must be some error in booking.
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Terrible Experience – Not Worth the Money I rarely leave reviews, but this stay was frustrating enough to speak up. First off, the road leading to the hotel is in awful condition—unpaved, full of potholes, and barely accessible unless you’re in a heavy-duty vehicle. Transportation options are extremely limited, and the hotel’s shuttle service is outrageously overpriced for the short and rough trip. Upon arrival, the staff greeted us with attitude instead of hospitality. It felt like we were an inconvenience rather than guests. Once we got to our room, we discovered there was no Wi-Fi access—something you'd expect to be basic in any hotel nowadays. The food was another major letdown. It honestly felt like cafeteria food at best. Overall, between the poor access, unhelpful staff, bad food, and lack of basic amenities, this place is completely overrated and not worth what they charge. I won’t be coming back and definitely do not recommend it to anyone.
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
I dont often leave reviews but this hotel was so woefully inspiring i had to put pencil to paper (sort of speak). When i say this hotel is painfully beautiful i mean it is a stunning hotel fit with a bohemian serene temple aesthetic with stones and marble opulence. From the pool to the bathtubs to the balcony (to the wonderful included robes) this place is beautiful when looking at it. The ever-so-slightly painful part: l upon arrival to the bus terminal our hotel offered a car pick up to go back to the hotel 15 minute drive (800 php), upon entry im asking the driver truly how far this hotel is and how to get up the mountain hill trek to get to the front door:the tuktuks will take you to the start of the hotel but not all the way up(more on that later), we check in they briefly explained the hotel, no wifi in the room only wifi in public areas, no flushing toilet paper etc and we checked in and passed out. We had to request the water heater to be turned on to shower which i get for eco type hotels but odd to some, not possible to walk the mud-broken-chopped rock- hill in cute shoes, you can ask the hotel to pick you up and drop you off from the bottom of the hill but you can only get 2 rides a day for free ..not to mention the prices for them to drive you anywhere (500 to town, over 800php to the beach 15min away at one way prices). Id recommend this hotel to those ready for walking haggling the distance, or for staying exactly where you are…ps food here is lackluster
Stayed 5 nights in Jan 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Since the first day we got there, they say that they provide an airport shuttle, which upon arrival there was none and no way of reaching them through the contact information they provided on Expedia. We had to wait and find a taxi car because I couldn’t go on the Tuk Tuk trycicle since I am pregnant and we had lots of luggage with us. We paid the expensive taxi to get us to Ahana. Once we find the resort, it is steep up the hill which was super scary to go up in a little car. The hill was so steep and the road was not done. Definitely needed a 4x4 car which we did not have, so it felt as if we were about to fall off the cliff. We had to get out of the car in the middle of the road because it was so scary. Then once checking in with the resort, we sure asked for a refund because we did not want to stay there since the road was so scary to even go anywhere to explore, so we felt like we had to be stuck in that hotel. And they wouldn’t give our refund so we had to stay. Our only source for food the first day we got there was at the hotel. We only ate at the hotel the whole day, lunch and dinner and then breakfast the next morning, which they tried to charge us for breakfast when it was supposed to be complimentary. As soon as I had the breakfast, I felt sick & got food poising and that was the day we left on our tour. I couldn’t get out of the restroom took some medicine for that then couldn’t stop throwing up. Mind u I am pregnant and I haven’t thrown up the whole 4 months...
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
お部屋が綺麗で快適でした。 アメニティーも充実してリネンやベッドも寝心地が良かったです。 スタッフも皆笑顔で、フレンドリーで優しく初めての場所で分からない事だらけだったのに、親切に対応して頂き、プロ意識を皆持っているのを感じました。また行きたいです。
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Personalet var venligt. Beliggenheden var lidt langt fra byen og man er meget afhængig af (dyr) transport fra hotellet. Værelset var fint. Maden var ok.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
ロケーションは、非常に良いが高台にある為 車の移動が余儀なくされる。徒歩では無理難題です。
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tout est top sauf l'accès + prix transport

L'hôtel est super si vous compter ne pas bouger de l'hotel sinon il est tres difficile d'accès. Le seul moyen dy accès est en 4×4 car la montée est très raide. L'hôtel propose des navettes payante depuis L'hôtel vers tout les centres d intérêts d'el nido mais c'est excessivement cher. Les tricycle peuvent vous déposez en bas (compter 10 mn de monter raide) La nourriture est délicieuse sur place. Un peu radin sur le petit dej mais ils se sont rattraper le 2nd jour. L'hôtel est propre et la vue est à couper le souffle. Attention aucune chambre n'a de vue sur la piscine contrairement aux photos. Rapport qualité prix top à el nido sauf pour le transport
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anfangs waren wir ehrlich gesagt enttäuscht und unzufrieden. Wir sind extra vorab vorbei gekommen um das WLAN anzuschauen, da wir in der Zeit arbeiten mussten und funktionierendes WLAN brauchten. Mit max 1mbit am Pool war es nicht möglich über Zoom zu arbeiten. (Starlink verpackt am Boden gefunden aber angeblich nicht möglich) Also änderten wir unseren Plan, brauchten trotzdem wenigstens diesen 1mbit um Mails zu verschicken. Leider funktionierte nicht mal das Verschicken von Mails als wir ankamen. Hinzu kam das unsere Toilette nicht spülte und das Frühstücks essen (welches inklusive war) ein ganz kleiner Teller war weshalb wir danach noch hungriger waren als davor. Nach dem Gespräch mit der Managerin, die sehr sehr freundlich lösungsorientiert und zuvorkommend war, wurden alle 3 Punkte deutlichst verbessert und wir haben ein anderes Zimmer mit funktionierender Toilette & Starlink bekommen. Der Aufenthalt dann war danach wirklich sehr schön! Auch die Kellner und Putzfrau waren sehr sehr freundlich und haben einen super Service gemacht. Wir konnten danach wirklich endlich zu Ruhe kommen und haben diese Abgeschiedenheit in der Natur und dem tollen Ambiente vom Hotel sehr genossen. Wenn einem die paar Punkte vorab klar sind (kein - 1mbits wlan, abgeschieden = wirklich echte Ruhe, Roller Verleih in der Umgebung nicht möglich, van Transfer und damit Zusatzkosten für alles) und ihr das möchtet, kann ich das Hotel nur sehr empfehlen!! Daher rundum für uns 4 Sterne. Vielen Dank!!
Stayed 4 nights in Nov 2023