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Holiday Inn Express & Suites El Paso West by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites El Paso West by IHG

Indoor pool
Free buffet breakfast
Exterior
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$262
includes taxes & fees
4 May - 5 May

Explore the area

View map
7935 Artcraft Road, El Paso, TX, 79932
  • Place, Acadia Health
    ‪15 min walk‬
  • Place, Adventure Zone
    ‪2 min drive‬
  • Place, Fort Bliss
    ‪21 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds

9.6 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
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The price is NZ$236
includes taxes & fees
10 May - 11 May
Holiday Inn Express & Suites El Paso - Sunland Park Area by IHG

About the area

El Paso

Holiday Inn Express & Suites El Paso West by IHG puts you in the centre of El Paso, 1.4 km (0.9 mi) from Acadia Health and 1.8 km (1.1 mi) from Rio Grande. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find laundry facilities, concierge services and a 24-hour front desk. .Attractions within a 15-minute drive of this Borderland hotel include Sunland Park Mall and Sun Bowl Stadium.

What's nearby

  • Acadia Health - 15 min walk - 1.3 km
  • Adventure Zone - 2 min drive - 3.1 km
  • Sunland Park Mall - 6 min drive - 10.6 km
  • Sun Bowl Stadium - 13 min drive - 19.7 km
  • Fort Bliss - 21 min drive - 34.1 km

Getting around

  • El Paso Union Depot - 19 min drive
  • El Paso International Airport (ELP) - 28 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Perol - ‬15 min walk
  • ‪Dave's Hot Chicken - ‬15 min walk
  • ‪Peter Piper Pizza - ‬3 min drive
  • ‪Raising Cane's - ‬11 min walk

About this property

Holiday Inn Express & Suites El Paso West by IHG

Holiday Inn Express & Suites El Paso West by IHG offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served. The business-friendly Holiday Inn Express & Suites El Paso West by IHG also features multilingual staff, concierge services, and laundry facilities. Free self parking is available.

This El Paso hotel is smoke free.

  • 96 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Lift
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites El Paso West by IHG offers 96 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a bath.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

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The price is NZ$134
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24 May - 25 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn EL
Holiday Inn Express EL PASO
Holiday Inn Express Hotel EL PASO
Holiday Inn Express Hotel Suites EL PASO
Holiday Inn Express Hotel Suites EL PASO
Holiday Inn Express Suites El Paso West by IHG
Holiday Inn Express Suites El Paso West an IHG Hotel
Holiday Inn Express Hotel Suites EL PASO an IHG Hotel
Holiday Inn Express & Suites El Paso West by IHG Hotel
Holiday Inn Express & Suites El Paso West by IHG El Paso
Holiday Inn Express & Suites El Paso West by IHG Hotel El Paso

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites El Paso West by IHG?

Holiday Inn Express & Suites El Paso West by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites El Paso West by IHG?

As of 25 Apr 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites El Paso West by IHG on 4 May 2026 start from NZ$262, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites El Paso West by IHG?

Yep, Holiday Inn Express & Suites El Paso West by IHG has a free self car park.

Does Holiday Inn Express & Suites El Paso West by IHG have a pool?

Holiday Inn Express & Suites El Paso West by IHG has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Is Holiday Inn Express & Suites El Paso West by IHG family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites El Paso West by IHG is a hit with families.

Does Holiday Inn Express & Suites El Paso West by IHG serve breakfast?

Yeah, complimentary buffet breakfast is on offer at Holiday Inn Express & Suites El Paso West by IHG.

Is there a free airport shuttle available at Holiday Inn Express & Suites El Paso West by IHG?

No, Holiday Inn Express & Suites El Paso West by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites El Paso West by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Express & Suites El Paso West by IHG?

No, pets are not allowed.

Holiday Inn Express & Suites El Paso West by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 908 reviews
Rating 8 - Good. 214 out of 908 reviews
Rating 6 - Okay. 59 out of 908 reviews
Rating 4 - Poor. 27 out of 908 reviews
Rating 2 - Terrible. 37 out of 908 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

China

Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

10/10 Excellent

Dora

Stayed 1 night in Jan 2026

6/10 Okay

Piedad

Stayed 1 night in Dec 2025

10/10 Excellent

Abraham

Stayed 1 night in Dec 2025

10/10 Excellent

Katie

Stayed 1 night in Dec 2025

10/10 Excellent

Adriana, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities
Great service and clean rooms
Stayed 2 nights in Dec 2025

10/10 Excellent

Estela

Stayed 1 night in Dec 2025

10/10 Excellent

Stephan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area- conveniently located
Stayed 5 nights in Nov 2025

2/10 Terrible

Melissa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel had a water line burst which at first wasn't a big deal but after talking to the manager she was very rude. I was upset but i knew it was not their fault the attitude from the manager is what actually put me in a mood i was trying not to get into.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Andres

Stayed 1 night in Nov 2025

2/10 Terrible

Deysy

Stayed 1 night in Aug 2025

8/10 Good

JD

Stayed 2 nights in Nov 2025

10/10 Excellent

wonhee

Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and very spacious
Stayed 2 nights in Oct 2025

10/10 Excellent

erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Valerie

Stayed 1 night in Oct 2025

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room
Stayed 1 night in Oct 2025

10/10 Excellent

Rene

Stayed 1 night in Oct 2025

6/10 Okay

shirley

Business traveller
Liked: Cleanliness, property conditions & facilities

Over promise-under deliver

I booked this hotel because it said it had a hot tub, however, on check in I was told it was not workng but "there were cookies" I requested a discount because the only reason I booked there was because of the hot tub. She just smiled and ignored my request. I went to get dinner and when I returned asked if I could get my cookie and was told they were all gone. Morning breakfast did not have hot water for tea or oatmeal. It was only warm. The bed was way to soft for my liking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Guillermo lozano

Stayed 1 night in Sep 2025