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Hotel Indigo El Paso Downtown by IHG

Property class: 3.5

Photo gallery for Hotel Indigo El Paso Downtown by IHG

A cityscape with a fountain featuring flames, surrounded by buildings including a BBVA Compass bank.
A modern dining area with a long wooden table, metal chairs, and artwork on the wall.
A modern living room with a black leather sofa, a wooden coffee table, and a yellow table. There is a kitchen area with wooden cabinets and a sink.
A restaurant interior with high ceilings, exposed beams, and a variety of seating options including booths and tables.
A hotel room with a large window, a sofa, a bed, a desk, and a floor lamp.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$226
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
325 N. Kansas Street, El Paso, TX, 79901
  • Place, Plaza Theater
    ‪5 min walk‬
  • Place, Abraham Chavez Theater
    ‪7 min walk‬
  • Place, Southwest University Park
    ‪7 min walk‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

A modern hotel room with a large bed, a desk, a chair, and a television.

Standard Room

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(93 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

A modern hotel room with a bed, a desk, a chair, and a wardrobe.

Standard Room, 1 King Bed, Accessible

7.2 out of 10
Good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A modern living room with a black leather sofa, a wooden coffee table, and a yellow table. There are framed pictures on the wall and a kitchen area in the background.

Suite, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a window with curtains, and a painting on the wall.

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, framed pictures on the wall, and a door leading to another room.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(21 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

A modern living room with a black leather sofa, a wooden coffee table, and a yellow table. There are framed pictures on the wall and a kitchen area in the background.

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with a bed, a desk, a chair, a mirror, and a wall with a colorful poster.

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

El Paso

Hotel Indigo El Paso Downtown by IHG places you in the centre of El Paso, within a short 5-minute stroll of San Jacinto Plaza and Sensorium. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. Business amenities include a meeting room and a business centre. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 3.5-property class Downtown El Paso hotel include Paso del Norte International Bridge and Sun Bowl Stadium.

What's nearby

  • Plaza Theater - 5 min walk - 0.5 km
  • El Paso Symphony Orchestra - 5 min walk - 0.5 km
  • Abraham Chavez Theater - 7 min walk - 0.6 km
  • Southwest University Park - 7 min walk - 0.6 km
  • Judson F. Williams Convention Center - 9 min walk - 0.8 km

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Barrio Eats & Drinks - ‬5 min walk
  • ‪Coffee Box - ‬4 min walk
  • ‪The Pizza Joint, Downtown - ‬3 min walk
  • ‪Mamacitas - ‬1 min walk
  • ‪District Coffee Co. - ‬4 min walk

About this property

Hotel Indigo El Paso Downtown by IHG

Hotel Indigo El Paso Downtown by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A library, a terrace, and a vending machine are also featured at the business-friendly Hotel Indigo El Paso Downtown by IHG. Parking is available for a fee.

This 3.5-star El Paso hotel is smoke free.

  • 119 guestrooms or units
  • 12 levels
  • Deli
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Indigo El Paso Downtown by IHG offers 119 air-conditioned accommodations with free newspapers and coffee/tea makers. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Free Wi-Fi
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  • Air-conditioning
4.4 out of 5, Excellent, 1,001 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 21 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Free pool cabanas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 75 lb per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 25.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo El Paso Downtown

Indigo El Paso Downtown

Indigo El Paso By Ihg El Paso

Hotel Indigo El Paso Downtown

Hotel Indigo El Paso Downtown by IHG Hotel

Hotel Indigo El Paso Downtown an IHG Hotel

Hotel Indigo El Paso Downtown by IHG El Paso

Hotel Indigo El Paso Downtown by IHG Hotel El Paso

Frequently asked questions

What is the cancellation policy at Hotel Indigo El Paso Downtown by IHG?

Hotel Indigo El Paso Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo El Paso Downtown by IHG?

As of 17 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo El Paso Downtown by IHG on 27 Sept 2026 start from NZ$226, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo El Paso Downtown by IHG?

Yep, Hotel Indigo El Paso Downtown by IHG has secured covered valet parking with in/out privileges for USD 21 per day.

Does Hotel Indigo El Paso Downtown by IHG have a pool?

Hotel Indigo El Paso Downtown by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana. The pool is open 8:00 AM to 10:00 PM.

Is Hotel Indigo El Paso Downtown by IHG family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Indigo El Paso Downtown by IHG is a hit with families.

Does Hotel Indigo El Paso Downtown by IHG serve breakfast?

You bet, cooked-to-order brekkie is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Indigo El Paso Downtown by IHG?

No, Hotel Indigo El Paso Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo El Paso Downtown by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Indigo El Paso Downtown by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hotel Indigo El Paso Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 683 out of 1000 reviews
Rating 8 - Good. 133 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 65 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alennys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel in a great location.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Rocky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, everything was super clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff of any we have stayed for quite some time.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great views from 5th floor lobby
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the view to downtown El Paso was great and the restaurant staff and the food was great as well 👍
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, staff and value!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, hotel was beautiful
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Highly recommend
Stayed 1 night in May 2026
Verified review

8/10 Good

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar menu(food) was a great compliment to an evening by the pool.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Dog friendly, did not need to board my dog, so nice. Clean room and friendly staff. Loved the bar on the 5th floor with live music Will stay here again!!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The room was very clean. The food on the restaurant was very delicious., & staff very friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room and staff was amazing.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and lively place
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Love this place. Great hotel and better people working there
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Haow Sen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe. The hotel staff is very helpful and the location is very convenient to reach out for food and grocery.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and bar were great! Coffe shop on the cornered and the food was excellent downtown.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless staff was friendly and the restaurant Mamacitas was delicious
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good job pretty hotel was surprised no in room hotel safes rooms were beautiful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Isa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got in later than expected, but Sergio at Valet and Hayden at the front desk were helpful getting us all checked in and settled. I wish we had stayed longer to explore the property and the area better. Overall super cute and comfortable hotel!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Their hospitality was amazing! The room had an amazing view. Overall an excellent stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Keely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar had good selection
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel great service
Stayed 1 night in Jan 2026