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Palace Inn

2.5 star property
Hotel with free breakfast, in the vicinity of Ysleta–Zaragoza International Bridge

Photo gallery for Palace Inn

Exterior detail
Standard Room, 1 King Bed, Non Smoking
Lobby
Laundry room
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
The current price is NZ$187
includes taxes & fees
22 May - 23 May

Explore the area

Map
8778 Gateway Blvd E, El Paso, TX, 79907
  • Cielo Vista Mall
    ‪9 min drive‬
  • American Consulate
    ‪15 min drive‬
  • Fort Bliss
    ‪17 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Television

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

El Paso

Palace Inn puts you in the centre of El Paso, 7.6 km (4.7 mi) from Ysleta–Zaragoza International Bridge and 10.3 km (6.4 mi) from Cielo Vista Mall. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Additionally, you'll find a vending machine. Free continental breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of free self parking. .Sights within a 15-minute drive of this Mission Valley hotel include El Paso Zoo and University Medical Center of El Paso.

What's nearby

  • Speaking Rock Entertainment Center - 5 min drive - 5.0 km
  • Cielo Vista Mall - 8 min drive - 10.3 km
  • Ysleta–Zaragoza International Bridge - 8 min drive - 8.0 km
  • American Consulate - 15 min drive - 12.5 km
  • Fort Bliss - 17 min drive - 20.5 km

Getting around

  • El Paso Union Depot - 22 min drive
  • El Paso International Airport (ELP) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Chico's Tacos - ‬2 min drive
  • ‪Menchies - ‬3 min drive
  • ‪Starbucks - ‬19 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Palace Inn

Hotel with free breakfast, in the vicinity of Ysleta–Zaragoza International Bridge
Free breakfast is available daily. WiFi is free in public spaces. A fitness centre and a vending machine are also featured at the business-friendly Palace Inn. Free self parking is available.

This El Paso hotel is smoke free.

  • 42 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • No smoking on site
Palace Inn offers 42 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Lobby

Red Roof Inn PLUS+ El Paso East

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, 2,422 reviews
The price is NZ$107
includes taxes & fees
11 May - 12 May
Red Roof Inn PLUS+ El Paso East

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

Property is also known as

Palace Inn El Paso
Palace El Paso
Palace Inn Hotel
Palace Inn El Paso
Palace Inn Hotel El Paso

Frequently asked questions

What is the cancellation policy at Palace Inn?

Palace Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palace Inn?

As of 8 May 2025, prices found for a 1-night stay for 2 adults at Palace Inn on 22 May 2025 start from NZ$187.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palace Inn?

Yep, Palace Inn has a free self car park.

Does Palace Inn serve breakfast?

Yep, complimentary continental breakfast is offered daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Palace Inn?

No, Palace Inn does not offer an airport shuttle service.

What time are check-in & check-out at Palace Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Palace Inn?

No, only service animals are allowed.

Palace Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 911 out of 1224 reviews
Rating 8 - Good. 237 out of 1224 reviews
Rating 6 - Okay. 46 out of 1224 reviews
Rating 4 - Poor. 12 out of 1224 reviews
Rating 2 - Terrible. 18 out of 1224 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect road trip stop

Huge room, super clean, friendly staff. Would stay here again
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Favorite place to stay when we go to El Paso, it’s close to the border. Very safe and hidden Only complaint I have is that we were woken up several times at night by heavy steps above us that would last for hours late at night we had to make a call to the front desk at 3am due to this issue. Will be asking for a top floor room next time.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel. Good fitness room.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Bathroom needs improvement

The shower head had low pressure. The shower half door let water splash on the floor which could be a slip and fall hazard. I had to wipe up the floor with a towel. Having a grab bar in the shower would be good and the vanity area needs more light. The towels were thin and not very absorbent.
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will definitely stay again

I had a great stay. Very comfortable, fridge and microwave very clean and had all the amenities I needed.
Stayed 1 night in Jan 2025

8/10 Good

Oscar, Amarillo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel great customer service and very clean.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always my go to location… staff is great as well
Stayed 1 night in Jan 2025

10/10 Excellent

Luis Alonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, instalaciones muy limpias, excelente atención por el personal
Stayed 1 night in Jan 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop to rest

We stay here often when we travel back-and-forth to see our family cross country always clean always good service especially liking the new updated window coverings which give you a privacy and room darkening option. They’re great like I said always try and stop here. It’s very convenient off the highway and a lot of food choices..
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Would Highly Recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and Very Nice Staff! Would Highly Recommend, and I would Stay here Again! 👍👍👍
Stayed 1 night in Jan 2025

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and Very Helpful Staff. I liked that they had laundry service and it was REASONABLE!! TY
Stayed 1 night in Jan 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

MYLES S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Easy access to border crossing, safe, clean, friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Denise, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the price and value of this place. Only downfall was pulling the sheets back and there was a long hair, which could be from previous laundry (I hope) but will give the benefit of the doubt. The space felt safe, secure, and appreciated a well-lit parking area. Staff were helpful and the breakfast was a decent start to the day, ate oatmeal and fruit.
Stayed 1 night in Jan 2025

8/10 Good

Robert, Moreno Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice except for the short shower curtain and the old small bath towels
Stayed 1 night in Jan 2025

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Enjoyed our stay here. The room was clean and the parking lot was well lit which made us feel safe while traveling. Would stay here again if ever passing through El Paso!!
Stayed 1 night in Jan 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Abraham

Stayed 2 nights in Dec 2024

10/10 Excellent

Danielle C

Stayed 1 night in Jan 2025