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Wyndham El Paso Airport Hotel & Waterpark

3.5 star property
Family-friendly hotel with free breakfast and free airport shuttle

Photo gallery for Wyndham El Paso Airport Hotel & Waterpark

Terrace/patio
Premium bedding, in-room safe, desk, soundproofing
Outdoor pool, pool loungers
39-inch TV with cable channels
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
The current price is NZ$202
includes taxes & fees
17 May - 18 May

Explore the area

Map
2027 Airway Blvd, El Paso, TX, 79925
  • Bassett Place
    ‪4 min drive‬
  • Cielo Vista Mall
    ‪4 min drive‬
  • Fort Bliss
    ‪8 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪6 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Poolside

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Accessible, Smoking (Mobility,Hearing,roll-In Shower)

Premium bedding, in-room safe, desk, soundproofing

Club Suite, 1 Bedroom, Accessible, Smoking (Mobility,Hearing,roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Tower

Suite, 1 King Bed with Sofa bed, Tower

Suite, 1 King Bed with Sofa bed, Tower

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Tower (2 Full Bed & Sofa Bed)

Suite, Multiple Beds, Tower (2 Full Bed & Sofa Bed)

Suite, Multiple Beds, Tower (2 Full Bed & Sofa Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 2 Double Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobility,Hearing,Roll-In Shower)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 2 Double Beds, Accessible, Non Smoking (Mobility,Hearing,Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 2 Double Beds, Non Smoking (One-Bedroom Suite)

Club Suite, 2 Double Beds, Non Smoking (One-Bedroom Suite)

Club Suite, 2 Double Beds, Non Smoking (One-Bedroom Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 5
  • 2 Double Beds

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About the area

El Paso

A family-friendly stay in El Paso awaits you at Wyndham El Paso Airport Hotel & Waterpark. You'll be within a 15-minute walk of Gene Roddenberry Planetarium and 3.2 km (2 mi) from Bassett Place. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-service breakfast. .The restaurant, Salsa's Bar & Grill, serves American cuisine. Magnim's Lounge is the hotel's own bar. Enjoy the 24-hour gym, kids' swimming pool, waterslide and pool loungers. 17000 square feet (1579 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free airport shuttle. .Attractions within a 15-minute drive of this El Paso hotel include Fort Bliss and Paso del Norte International Bridge.

What's nearby

  • Bassett Place - 4 min drive - 3.3 km
  • Cielo Vista Mall - 4 min drive - 3.5 km
  • El Paso County Coliseum - 6 min drive - 6.8 km
  • University Medical Center of El Paso - 6 min drive - 6.0 km
  • Fort Bliss - 8 min drive - 7.6 km

Getting around

  • El Paso Union Depot - 17 min drive
  • El Paso International Airport (ELP) - 1 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Tin Man Airway - ‬18 min walk
  • ‪Sonic Drive-In - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬7 min walk

About this property

Wyndham El Paso Airport Hotel & Waterpark

Family-friendly hotel with free breakfast and free airport shuttle
Wyndham El Paso Airport Hotel & Waterpark offers its guests a kids' pool, an outdoor pool, a waterslide, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is available in public spaces for a fee.

A business centre and 13 meeting rooms are available. Event space at this hotel measures 17000 square feet (1579 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Wyndham El Paso Airport Hotel & Waterpark. A roundtrip airport shuttle during limited hours and A shopping centre shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this El Paso hotel.

  • 272 guestrooms or units
  • 4 levels
  • 5 buildings
  • 17000 sq ft of conference space
  • 1579 sq. m of conference space
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Wyndham El Paso Airport Hotel & Waterpark offers 272 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This El Paso hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, German, Spanish

Similar properties

Property amenity

Radisson Hotel El Paso Airport

  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, 1,008 reviews
The price is NZ$219
includes taxes & fees
30 May - 31 May
Radisson Hotel El Paso Airport

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6 AM to 10 PM
  • Area shuttle up to 2.5 miles
  • Free shopping centre shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Magnim's Lounge
  • Salsa's Bar & Grill

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (17,000 square foot of space)

Outdoors

  • Firepit
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • 5 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per stay, plus a deposit of USD 200 per stay
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Wyndham El Hotel & Waterpark
Wyndham El Paso Airport
Wyndham El Paso Airport Hotel
Wyndham El Paso Airport Hotel & Waterpark
Wyndham El Paso Airport Hotel Waterpark
Wyndham Hotel Waterpark
Wyndham El Waterpark
Wyndham Hotel El Paso Airport
El Paso Wyndham
Wyndham El Paso Airport Waterpark
Wyndham El Paso Airport Hotel El Paso
Wyndham Paso & Waterpark Paso
Wyndham El Paso Airport Hotel & Waterpark Hotel
Wyndham El Paso Airport Hotel & Waterpark El Paso
Wyndham El Paso Airport Hotel & Waterpark Hotel El Paso

Frequently asked questions

What is the cancellation policy at Wyndham El Paso Airport Hotel & Waterpark?

Wyndham El Paso Airport Hotel & Waterpark offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham El Paso Airport Hotel & Waterpark?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at Wyndham El Paso Airport Hotel & Waterpark on 17 May 2025 start from NZ$202.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham El Paso Airport Hotel & Waterpark?

Yep, Wyndham El Paso Airport Hotel & Waterpark has a free self car park.

Does Wyndham El Paso Airport Hotel & Waterpark have a pool?

Wyndham El Paso Airport Hotel & Waterpark has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Wyndham El Paso Airport Hotel & Waterpark have a waterslide?

Yep, this property has a waterslide!

What makes Wyndham El Paso Airport Hotel & Waterpark a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Wyndham El Paso Airport Hotel & Waterpark.

Is Wyndham El Paso Airport Hotel & Waterpark family-friendly?

You bet! With amenities such as a children's pool and a waterslide, as well as free infant beds in the guestrooms, it's no surprise that Wyndham El Paso Airport Hotel & Waterpark is a hit with families.

Does Wyndham El Paso Airport Hotel & Waterpark serve breakfast?

You bet, free self-service breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Wyndham El Paso Airport Hotel & Waterpark?

Yep, there's a free airport shuttle that runs from 6 AM - 10 PM.

Is there a bar or restaurant at Wyndham El Paso Airport Hotel & Waterpark?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Wyndham El Paso Airport Hotel & Waterpark?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Wyndham El Paso Airport Hotel & Waterpark Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 805 out of 1752 reviews
Rating 8 - Good. 334 out of 1752 reviews
Rating 6 - Okay. 273 out of 1752 reviews
Rating 4 - Poor. 179 out of 1752 reviews
Rating 2 - Terrible. 161 out of 1752 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good and very convenient location to fly in and out
Stayed 1 night in Feb 2025

2/10 Terrible

mushtaq, ramsey

Stayed 2 nights in Feb 2025

10/10 Excellent

Olga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars!

It was comfortable, clean and quiet. Excellent service. Shuttle to airport. I'll definitely be back.
Stayed 1 night in Feb 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, room comfort

Not worth the money, Too many issues for 1 room!

Refrigerator not working, bathtub stopped up, shower had a handheld shower head difficult to use holding and trying to bath (Handicap room. Two hours later maintenance came to unstop the bath tub. AC unit fan so loud you can't hear the TV.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Sergio

Stayed 6 nights in Jan 2025

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay for work travel.
Stayed 2 nights in Jan 2025

8/10 Good

Mary

Travelled with family
Liked: Staff & service

AC unit sounded like a freight train

This was a last minute stay because we were evacuated from our first hotel due to carbon monoxide leak. We were only there for about 12 hours. The free breakfast was really good, and the bed was comfortable. The lobby was much nicer than the actual room, but it filled our needs at the time.
Stayed 1 night in Feb 2025

10/10 Excellent

Cornelius

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service
Stayed 1 night in Feb 2025

6/10 Okay

Jerod

Travelled with partner
Disliked: Amenities, property conditions & facilities
Thermostat in the room did not work properly with resoect to changing the temperature settings. Fridgerator did not get cold and the door was messed up kept hitting the floor when opening it. I literally froze all night because was not able to turn the heat on. Complained to desk person and was not offered another room. Will not recommend this place to anyone!!!

10/10 Excellent

THOMAS

Travelled with partner
Liked: Staff & service, amenities
Staff was very courteous and polite. Wonderful free breakfast bar! Hotel needs more elevators to make it easier to get to back section with luggage.
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Feb 2025

6/10 Okay

Joanna

Travelled with partner
Liked: Staff & service
As I was walking into the shower, the floor tiles were moving like if they were going to come undone. Other than that, the staff was amazing, the bed was comfortable. Would stay again.
Stayed 1 night in Feb 2025

6/10 Okay

Elizabeth

Travelled with partner
Liked: Staff & service, amenities
We loved the shuttle to and from the El Paso airport. Our check in was excellent and even though we were early, the front desk clerk gave a complimentary upgrade to get in our room. Restaurant was handy and both evening meal and morning buffet were great. Our room temp was less than acceptable. No matter what we did to turn off fan, it kept blowing cold air. I changed AC to heat and still had issues. I tried raising the temp and it only move up by one degree. It was late evening and we didn't want hassle to change room or have maintenance come in, but we finally turned off the unit. The blower still kept blowing cold air. The room was 61 in the morning. I'm glad we checked out early.
Stayed 1 night in Jan 2025

4/10 Poor

Pedro

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Rooms not clean

First room we got was full of hairs, on the counter next to the TV and the the bed full of hairs, they did give us another room, but it just made us feel uncomfortable staying there.
Stayed 2 nights in Jan 2025

10/10 Excellent

Karla

Stayed 1 night in Jan 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities
I liked the property and morning breakfast was great. Very nice staff too...
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Stayed 1 night in Jan 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room had a broken bathroom door that didn't close (left a 1 and a half inch gap) due to being warped. Tub drain broken (part was left on the tub edge by previous occupant). Safey latch on room door barely handing on with loose screws. All of that was easily viewable by cleaning staff, so I'm wondering why no one is fixing it. Took repeated attemps with access card to enter room, every time. This all said, the staff was excellent, very friendly and we especially enjoyed relaxing in the hotel lobby.
Stayed 2 nights in Jan 2025

6/10 Okay

Perla

Liked: Staff & service

Improvement needed

Water needed as beverage during breakfast but not offered. Had to walk to lobby. Water in tub overflowing during shower and not draining. Front desk number always busy. Had to walk up for clean towels. Bed sheet dirty.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad customer servi e there was like 3 people at the front desk took a while for them to check us in. Room not very clean.
Stayed 2 nights in Jan 2025

2/10 Terrible

DENISE

Stayed 1 night in Jan 2025

8/10 Good

Dan Ver

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle service is a huge plus! The staff was courteous, and the hotel clean and well kept. The only negative was having to walk outside to the back section of rooms, but at least it wasn't too far.
Stayed 1 night in Jan 2025