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Hotel Velto Serene

Property class: 3

Photo gallery for Hotel Velto Serene

Room
A modern hotel room with a large window, a bed, a ceiling fan, and a view of a lake.
A modern, circular wooden structure with a glass enclosure, connected to a building by a metal staircase.
A reception desk with a marble top, shelves with decorative items, and a sign that reads 'Velto Serene'.
A bar area with a marble countertop, wooden stools, and a coffee machine.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Housekeeping
The current price is NZ$203
8 Nov - 9 Nov

Explore the area

View map
Velto Serene, El Peñol, Antioquia, 053850
  • Place, Peñol-Guatapé Reservoir
    ‪3 min walk‬
  • Place, Rock of Guatapé
    ‪43 min drive‬
  • Place, Parque Comfama
    ‪50 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪90 min drive‬

Room options

View all photos for Luxury Villa, Lake View

A balcony with a view of a lake, a wooden table, and two chairs.

Luxury Villa, Lake View

  • Lake view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Lake View

A modern bedroom with a large bed, a ceiling fan, and a window with a view.

Deluxe Room, Lake View

  • Lake view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Senior Suite, Balcony, Lake View

A bedroom with a bed, bedside table, chair, and a desk with a chair. There are wall-mounted lamps and a ceiling fan.

Senior Suite, Balcony, Lake View

  • Lake view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Lake View

A modern hotel room with a large window, a bed, a ceiling fan, and a view of a lake.

Junior Suite, Lake View

  • Lake view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

El Peñol

At Hotel Velto Serene you'll be steps from Peñol-Guatapé Reservoir and 3.7 km (2.3 mi) from Old Peñol Replica. Highlights at this hotel include free cooked-to-order breakfast, a restaurant and free self-parking. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find spa services. Each morning free breakfast is served. There's also the convenience of limited parking. .Near this 3-property class El Peñol hotel, you'll find Rock of Guatapé.

What's nearby

  • Peñol-Guatapé Reservoir - 3 min walk - 0.3 km
  • Old Peñol Replica - 7 min drive - 3.6 km
  • Piedra del Marial - 32 min drive - 15.9 km
  • Rock of Guatapé - 43 min drive - 22.8 km
  • Parque Comfama - 50 min drive - 23.9 km

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 86 min drive

Restaurants

  • ‪ParadorTuristico La Casa del Café - ‬7 min drive
  • ‪Pier 72 Restaurante - ‬5 min drive
  • ‪Típicos El Peñol - ‬5 min drive
  • ‪San Tropel Charcutería Bar - ‬16 min drive
  • ‪Alex Parrilla - ‬13 min drive

About this property

Hotel Velto Serene

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Spa services, tour/ticket assistance, and concierge services are also featured at Hotel Velto Serene. Limited free parking is available on a first-come, first-served basis.

This 3-star El Peñol hotel is smoke free.

  • 9 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Dining venue
Hotel Velto Serene offers 9 accommodations. This El Peñol hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Helicopter/aeroplane tours

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

Property Registration Number 297779

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Frequently asked questions

Is parking available at Hotel Velto Serene?

Yep, Hotel Velto Serene has a free self car park. Onsite parking is limited (max 10 spaces per unit).

How much does it cost to stay at Hotel Velto Serene?

As of 7 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Velto Serene on 8 Nov 2026 start from NZ$203, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Velto Serene?

There's no onsite spa, but this property does offer services like massages.

Does Hotel Velto Serene serve breakfast?

You bet, free cooked-to-order brekkie is offered daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Velto Serene?

No, Hotel Velto Serene does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Velto Serene?

Yep, you can grab a meal at Hotel Velto Serene's onsite restaurant.

What time are check-in & check-out at Hotel Velto Serene?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Velto Serene?

No, pets are not allowed.

Hotel Velto Serene Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“I had a fantastic stay at Velto Serene. Luis, the manager, and the staff were amazing—friendly, attentive, and welcoming. The view of the lake and nature was stunning, the room was cozy, and the jacuzzi was a treat. The chefs made great food, and the free breakfast was a nice touch. If you’re looking for a peaceful place in Guatapé, this is perfect—and I’d give it more than five stars if I could!” I will be backfor sure😊
Stayed 4 nights in Oct 2026