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SureStay Hotel by Best Western Bardstown General Nelson

2.5 star property
Hotel in Bardstown with free breakfast and seasonal outdoor pool

Photo gallery for SureStay Hotel by Best Western Bardstown General Nelson

Garden
Free daily self-service breakfast
Reception
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$173
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
411 West Stephen Foster Ave, Bardstown, KY, 40004
  • Place, Spalding Hall
    ‪3 min walk‬
  • Place, Bardstown Art Gallery
    ‪5 min walk‬
  • Place, My Old Kentucky Home State Park
    ‪14 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Garden
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hydromassage showerhead
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Garden
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hydromassage showerhead
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Garden
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hydromassage showerhead
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hydromassage showerhead
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

About the area

Bardstown

At SureStay Hotel by Best Western Bardstown General Nelson you'll be within a short 5-minute stroll of Basilica of St Joseph Proto-Cathedral and Bardstown Art Gallery. Highlights at this hotel include a complimentary breakfast and free self-parking. .Enjoy the seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. .Sights within a 15-minute walk of this Bardstown hotel include Spalding Hall and Oscar Getz Museum of Whiskey.

What's nearby

  • Basilica of St Joseph Proto-Cathedral - 2 min walk - 0.2 km
  • Spalding Hall - 3 min walk - 0.3 km
  • Bardstown Art Gallery - 5 min walk - 0.4 km
  • Bardstown Civil War Museum - 13 min walk - 1.1 km
  • My Old Kentucky Home State Park - 14 min walk - 1.2 km

Getting around

  • Louisville International Airport (SDF) - 47 min drive

Restaurants

  • ‪Wendy's - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Mammy's Kitchen - ‬9 min walk
  • ‪Taco Bell - ‬4 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬3 min drive

About this property

SureStay Hotel by Best Western Bardstown General Nelson

Hotel in Bardstown with free breakfast and seasonal outdoor pool
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and a garden are also featured at SureStay Hotel by Best Western Bardstown General Nelson. Self parking is free.

Smoking is allowed in designated areas at this Bardstown hotel.

  • 48 guestrooms or units
  • Conference rooms
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
SureStay Hotel by Best Western Bardstown General Nelson offers 48 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This Bardstown hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Standard Room, 2 Queen Beds, Non Smoking
Bourbon Capital Inn
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 112 reviews
The price is NZ$121
includes taxes & fees
18 Jan - 19 Jan 2026
Bourbon Capital Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SureStay Hotel by Best Western Bardstown General Nelson Hotel
General Nelson Inn Bardstown
General Nelson Bardstown
General Nelson

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Bardstown General Nelson?

Yep, SureStay Hotel by Best Western Bardstown General Nelson has a free self car park.

Does SureStay Hotel by Best Western Bardstown General Nelson have a pool?

SureStay Hotel by Best Western Bardstown General Nelson has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 10:00 PM (Seasonal outdoor pool open from June to September).

Does SureStay Hotel by Best Western Bardstown General Nelson serve breakfast?

Yeah, guests give top marks to the free self-service breakfast here! Served weekdays between 6:30 AM and 9:00 AM and weekends between 7:00 AM and 9:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at SureStay Hotel by Best Western Bardstown General Nelson?

No, SureStay Hotel by Best Western Bardstown General Nelson does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel by Best Western Bardstown General Nelson?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western Bardstown General Nelson?

No, only service animals are allowed.

SureStay Hotel by Best Western Bardstown General Nelson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 422 out of 924 reviews
Rating 8 - Good. 371 out of 924 reviews
Rating 6 - Okay. 87 out of 924 reviews
Rating 4 - Poor. 32 out of 924 reviews
Rating 2 - Terrible. 12 out of 924 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jeremy, Sunny Hills

Travelled with group
Liked: Cleanliness, staff & service
Room was clean, bed was comfy. They offered free hot breakfast with your stay. My only disappointment was the fridge didn’t get cold enough, and the pool wasn't available
Stayed 5 nights in Sep 2025

10/10 Excellent

Ethan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and very accommodating and super nice staff.
Stayed 5 nights in Sep 2025

8/10 Good

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite and relaxing

For ascetics the pool drained and covered. Other than that everything else was pleasing.
Stayed 2 nights in Sep 2025

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location clean no frills

Great location for walking to downtown area. Clean, not fancy. Good free breakfast on premises. Would stay again.
Stayed 3 nights in Sep 2025

6/10 Okay

Marissa A

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Okay stay
Stayed 2 nights in Sep 2025

6/10 Okay

Matthew

Stayed 1 night in Sep 2025

6/10 Okay

Steven

Travelled with family
Liked: Staff & service

We get it

We get what Best Weatern tried to do. Turn a very old hotel into a modern one and for us it just didn’t work. It seems very outdated still and the rooms are very small. We had a baby so we brought a pack and play and it could barely fit in the room. There is a spacious room near the bathroom but we just don’t know what it could be used for. Cheap option, but I’d rather stay in Bardstown at the Fairfield for more money. It was not bad, just wasn’t for us. On the plus side, it was the best breakfast we had on our Bourbon Trail trip. The cooks cared enough to make us fresh biscuits, eggs, and sausage. Definitely a positive
Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room, Friendly Staff

Clean room, friendly staff. Missed breakfast both days. They close it down at 9 am. That was the only downside. The grounds were nice. We were able to sit out in the gazebo and met new people. I would definitely recommend this place.
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Terrible

Stay was great but house cleaning is very very poor!
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Lynda, Louisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was no problem at all; the room was adequate; bathroom had a bidet! Loved that! Very roomy bathroom; bed and pillows were very comfortable; swimming pool was clean, had a spa area in the pool; breakfast was good and plentiful. The staff made me and my sister feel at home. The location is PERFECT for visiting downtown Bardstown and My Old Ky Home. I’m not big on motel stays but this was an excellent choice and I highly recommend it. The only issue is that the bathtub was a little slippery so be aware of that. Otherwise excellent 2 night stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly at check in, and super helpful with all requests.
Stayed 1 night in Aug 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Carter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. Their breakfast was excellent. The property was very well kept.
Stayed 2 nights in Aug 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Beds comfortable, quiet surroundings, walkable to main downtown attractions.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander, St Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a great added bonus!
Stayed 1 night in Jul 2025

10/10 Excellent

Albert, Ft Walton Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds. Breakfast was good.
Stayed 2 nights in Aug 2025

6/10 Okay

Alexander

Stayed 1 night in Jul 2025

8/10 Good

Bobby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stairs and the bed to sofy and we had no body soap.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice older motel. Nice pool. Good breakfast. Nice experience. Would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My wife and I were VERY pleased. Great place.

My wife and I were very pleased. Everything about this place was great. Check in, room, bathroom, beds, TV, place to hang clothes, lighting, breakfast, convenient location, check out, everything was great. Why can't all hotels just do it right? This place knows how to provide a clean, comfortable room with a TV that's easy to use and working fixtures in the bathroom. What more could you want?
Stayed 3 nights in Jul 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one night stay traveling
Stayed 1 night in Jul 2025

8/10 Good

bethany m, burlington

Liked: Amenities, property conditions & facilities
Pool area was awesome and the breakfast lady was fantastic, room was clean but I do think they need to spray for bugs in and around the rooms, other than that I would stay here again
Stayed 2 nights in Jul 2025