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Aloft Grand Hotel

3.0 star property

Photo gallery for Aloft Grand Hotel

Deluxe Chalet
Superior Chalet, Courtyard View
Deluxe Chalet
Interior entrance
Superior Chalet, Courtyard View

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
The current price is NZ$91
includes taxes & fees
5 June - 6 June

Explore the area

View map
Hettipola Watta, Kumbalwela, Uva, 90090
  • Place, Kinellan Tea Factory
    ‪18 min walk‬
  • Place, Little Adam's Peak
    ‪6 min drive‬
  • Place, Nine Arches Bridge
    ‪8 min drive‬

Room options

View all photos for Room

Soundproofing, bed sheets

Room

  • Sleeps 2

View all photos for Room

Soundproofing, bed sheets

Room

  • Sleeps 3

View all photos for Superior Chalet, Courtyard View

Superior Chalet, Courtyard View

Superior Chalet, Courtyard View

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Chalet

Deluxe Chalet

Deluxe Chalet

  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 14 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Mountain view
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Kumbalwela

At Aloft Grand Hotel you'll be within a 20-minute walk of Kinellan Tea Factory and 2.7 km (1.7 mi) from Suwadivi Ayurveda Health Care. Highlights at this hotel include 4 outdoor swimming pools, a restaurant and free self-parking. .Enjoy the gym, kids' swimming pool and pool loungers as well as access to bike hire. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Each morning English breakfast is served between 7:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Near this 3-property class Kumbalwela hotel, you'll find Nine Arches Bridge.

What's nearby

  • Kinellan Tea Factory - 18 min walk - 1.5 km
  • Little Adam's Peak - 6 min drive - 4.8 km
  • Nine Arches Bridge - 8 min drive - 6.6 km
  • Sabaragamuwa University of Sri Lanka - 48 min drive - 50.0 km
  • Horton Plains National Park - 48 min drive - 38.8 km

Getting around

  • Ella Railway Station - 9 min drive

Restaurants

  • ‪Chill Cafe - ‬2 min drive
  • ‪Barista - ‬3 min drive
  • ‪Matey Hut - ‬2 min drive
  • ‪UFO - ‬2 min drive
  • ‪360 Ella - ‬2 min drive

About this property

Aloft Grand Hotel

As a guest of Aloft Grand Hotel, you'll find 4 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi.

There are 2 meeting rooms available. A terrace, barbecue grills, and tour/ticket assistance are also featured at Aloft Grand Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Kumbalwela hotel.

  • 6 guestrooms or units
  • Conference rooms
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Dining venue
Aloft Grand Hotel offers 6 accommodations. 32-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and bidets. Housekeeping is provided on a daily basis.

Similar properties

Outdoor pool
Elevate Ella Resort and Spa
Ella
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.8 out of 5, Exceptional, 13 reviews
The price is NZ$273
includes taxes & fees
15 June - 16 June
Elevate Ella Resort and Spa

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: USD 4 to 5 for adults and USD 2 to 4 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Gym
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: 25 per cent of room rate
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 15000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately USD 4 to 5 for adults and USD 2 to 4 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 25 per cent of room rate (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 14 February, the total price shown includes a charge for a mandatory Valentine's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

aloft grand hotel Ella
aloft grand Ella
aloft grand
Villa aloft grand hotel Ella
Ella aloft grand hotel Villa
Villa aloft grand hotel
Aloft Grand Hotel Hotel
Aloft Grand Hotel Kumbalwela
Aloft Grand Hotel Hotel Kumbalwela

Frequently asked questions

What is the cancellation policy at Aloft Grand Hotel?

Aloft Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aloft Grand Hotel?

As of 4 Jun 2026, prices found for a 1-night stay for 2 adults at Aloft Grand Hotel on 5 Jun 2026 start from NZ$91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Aloft Grand Hotel?

Yep, Aloft Grand Hotel has a free self car park.

Does Aloft Grand Hotel have a pool?

Aloft Grand Hotel has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 7:00 PM.

Does Aloft Grand Hotel serve breakfast?

Yep, English breakfast is available daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Aloft Grand Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Aloft Grand Hotel?

Yep, you can grab a meal at Aloft Grand Hotel's onsite restaurant.

What time are check-in & check-out at Aloft Grand Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Aloft Grand Hotel?

No, pets are not allowed.

Aloft Grand Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 29 reviews
Rating 8 - Good. 9 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 4 out of 29 reviews
Rating 2 - Terrible. 5 out of 29 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly friendy and the views were exceptional..
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Dilhani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Aloft Grand were absolutely wonderful. Location and rooms were great ! I highly recommend this hotel.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Amila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is still under construction. We got a newly built room with a great view. Staff is very helpful. Food is great. Overall we had a great time there
Stayed 1 night in Aug 2025
Verified

8/10 Good

Lili

Liked: Cleanliness, staff & service
Stayed at Aloft Grand Hotel for one night while traveling around Sri Lanka. The hotel view is very pretty, the rooms are clean and straightforward, not luxurious. Fair room for the price we paid. The staff and service was great, very nice people and super attentive of all our needs.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Chalsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good over all.

Nice hotel staff. Friendly manager. Great view of the famous temple. Lots of beautiful wildlife sighting on the property if you’re into that kind of things. I am.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Choose somewhere else

Very dirty. Don’t stay. Way over priced for room with animal poop and stains on the bed.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Marcus

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We arrived and wanted to upgrade to a room with hot jacuzzi. We paid the extra amount and got that room. Unfortunately, there was not enough warm water and so the jacuzzi bath tub was not usable. We did not get back the money after asking it. The rooms and location is nice. If the hotel was better organized, it could be a nice place to relax
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Jørn

Disliked: Cleanliness, staff & service, room comfort

No chance to go to our room

We never got our room, because there were NO way to get from the reception to our room and back again. They offered us a tuktuk to drive us to our room, but them we would be stock there without any chance to get back to the reception again. Now we need to find a way to contact hotels.com and get our money back.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Richard

This was a little disturbing that we had no hot water, no internet, the fridge was off and slightly mouldy, mould in the cupboard, a leak in the bathroom, and the air conditioner was faulting out. Other than that everything else seamed ok. We would not stay here again until they sort out their staff and pre inspections of the rooms. It’s really a pity as this property has beautiful views.
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Marcos

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Go somewhere if you could

This property isn’t the cheapest around but after checking the pictures we decided to give it a try. Arrived there at night, not to late 8-9pm, the check in was quick and staff very helpful with the luggage. We tried to order food an hour before the restaurant closes just to find out they decided to not serving food an hour before closure? Anyways nothing is around so we went out to bed. Next morning we tried to shower only to find out the hot water wasn’t working, not a big deal Wifi is very poor and slow, not a big deal. Overall a very unpleasant stay, roof was not properly clean
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
2 friends travelling booked 2 deluxe chalets. 1 was mostly clean apart from some cobwebs and mould on the bathroom ceiling. The other was not clean. There were stains on the bedding and towels and we had to ask for the bathroom to be cleaned twice. Couldn’t comment on the food as we were told breakfast was at 10 and we needed to leave before this. There is a nice pool but the 2 sun loungers available were ripped and torn and couldn’t be used. The chalet doors didn’t fully close and therefore the rooms were full of bugs. One of the chalets seemed to be close to a staff store room so there was constant noise. Not quite the peaceful stay we had anticipated.
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Grady

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE! I've stayed at hundreds of places all over the world. Cheap hostels, swanky resorts, and everything in between. Aloft Grand Hotel might just be the worst place I've stayed. We stayed in one of the cottages, which is located at the bottom of a very steep, poorly paved, dimly lit path. If you have mobility issues or are spooked by walking around in the dark, don't stay there. Staff doesn't clean the rooms unless you directly ask them to. We came back after a day exploring Ella to find wet, dirty towels. I went to staff to get clean towels and they asked us to wait 10 minutes. Turns out the just dried our dirty towels! Did they not have extras they could have given us? If this was a cheap hostel, I'd understand. But at $85 USD a night, I don't think it's unreasonable to have regular cleaning. Hotel has a very nice, good-sized pool...with only 2 lounge chairs. No other chairs. Just 2 lounge chairs. Hotel is not done with construction. Fair amount of work being done throughout the property and there was clutter everywhere. The shame is that this could be an INCREDIBLE hotel. Amazing view of mountaintop temple. Lots of land to do great things and the cottages could be a great place to stay. But we got the sense that 1.) the hotel opened too early and isn't ready for prime time or 2.) the owners have ZERO idea what they're doing. DO NOT STAY HERE!
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

Joakim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five stars are straight up lies

I have to say, my stay here was a big letdown, especially with all the 5-star reviews out there. When we got to our room, it was a mess. There was chewed gum everywhere, and it looked like no one had bothered to clean it at all. The bathroom was even worse, smelling like sewage, and the towels were dirty and had gum in them too. There was a cockroach and some other leech-like critters in there as well. Lovely… We kept asking for someone to clean up, give us new towels, and change the bed sheets, but nothing happened. Good thing we brought our own towels. Breakfast was a total flop. We got some juice, coffee, toast with butter and some sweet jam, and a sad-looking omelette with cold sausages. They’ll get you a tuk-tuk whenever you need one, but you’ll end up paying twice what you usually would. It’s a bummer because the guy we dealt with the most was super friendly and always smiling, but when it came to getting things done, not so much. I’d say steer clear of this place!
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si vas a Ella es el sitio para quedarte. 100% recomendable!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Camilla

Liked: Cleanliness, communication
Unikt hotel med venligt personale.
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Tina

Liked: Cleanliness, room comfort, communication

What a little gem

What a little gem the Aloft Grand turned out to be. The chalets provide you with everything you need for your stay and the staff are beyond helpful. We were passing through Ella from Kandy on our way to Galle and wished we’d planned our trip differently to have more time in Ella. One of the best things about the accommodation is the incredible view and also the nature. Absolutely loved it and would definitely staff again. The day we were leaving the hotel organised our car to Galle at a very reasonable price. Our driver took is the scenic route via the waterfall and some other amazing sights. Really appreciated.
Stayed 1 night in Jan 2022
Verified

8/10 Good

KIRTHI

Liked: Cleanliness, room comfort

.

New property with modern amenities Located in a tea estate 3 km away from Ella town Good place to relax and unwind Friendly and helpful staff
Stayed 1 night in Aug 2020
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, room comfort
Friendly staff and very cute cabins with lots of room. Accessibility needs to be reviewed. Path to cabins are steep and slippery with shale. They should really consider adding a stairway.
Stayed 3 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Cosy chalets

Staff were really friendly and helpful, room was nice and cozy. Breakfast was good, they were really fast when I needed to leave early. Bathroom- shower ran out of water (hot and cold) and was hard to finish washing my hair. Would stay again.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Super Hotel mit Potential

Sehr schönes Hotel, super Zustand, tolle Lage. Staff ist bemüht, aber irgendwie ein bisschen durcheinander. Die Zimmer waren leider nicht besonders sauber. Frühstück könnte in der Preisklasse schon besser sein.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Gerard

Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

Al

Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Megan

Liked: Staff & service
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024