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Suncadia Resort, a Destination by Hyatt Residence

4.0 star property
Family-friendly resort with 2 restaurants and full-service spa

Photo gallery for Suncadia Resort, a Destination by Hyatt Residence

Exterior
Condo, 2 Bedrooms, Corner (Trailhead 2)
Interior entrance
Indoor pool, outdoor pool, pool loungers
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Housekeeping
  • Spa
The current price is NZ$660
includes taxes & fees
6 July - 7 July

Explore the area

Map
3600 Suncadia Trail, Cle Elum, WA, 98922
  • Swiftwater Cellars
    ‪4 min drive‬
  • Roslyn Museum
    ‪8 min drive‬
  • Washington State Horse Park
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds, Resort View (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Resort View (INN)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Deep-soaking bath
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Golf View, Corner (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Golf View, Corner (INN)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Deep-soaking bath
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Golf View (INN)

Room, 1 King Bed, Golf View (INN) | Terrace/patio

Room, 1 King Bed, Golf View (INN)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Deep-soaking bath
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Resort View, Corner (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Resort View, Corner (INN)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Resort View (INN)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Deep-soaking bath
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Golf View (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Golf View (INN)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Deep-soaking bath
  • Golf view
  • Sleeps 4
  • 2 Double Beds

View all photos for Condo, 2 Bedrooms, Corner (Trailhead 1)

Condo, 2 Bedrooms, Corner (Trailhead 1)

Condo, 2 Bedrooms, Corner (Trailhead 1)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Condo, 2 Bedrooms, Corner (Trailhead 2)

Condo, 2 Bedrooms, Corner (Trailhead 2)

Condo, 2 Bedrooms, Corner (Trailhead 2)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Queen Beds and 2 Single Bunk Beds

View all photos for Condo, 1 Bedroom (Trailhead 2)

Condo, 1 Bedroom (Trailhead 2)

Condo, 1 Bedroom (Trailhead 2)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Resort View (Lodge)

Private kitchen

Suite, 1 Bedroom, Resort View (Lodge)

8.4 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
  • 81 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View (Lodge)

Private kitchen

Suite, 1 Bedroom, River View (Lodge)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
  • 81 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Fireplace, Resort View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Fireplace, Resort View (Lodge)

8.0 out of 10
Very good
(2 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Fireplace, River View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Fireplace, River View (Lodge)

7.6 out of 10
Good
(9 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, River View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, River View (Lodge)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Bathrobes
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Resort View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Resort View (Lodge)

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Hairdryer
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Resort View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Resort View (Lodge)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Bathrobes
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Condo, 2 Bedrooms (Trailhead 2)

Condo, 2 Bedrooms (Trailhead 2)

Condo, 2 Bedrooms (Trailhead 2)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • Sleeps 8
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Condo, 1 Bedroom (Trailhead 1)

Condo, 1 Bedroom (Trailhead 1)

Condo, 1 Bedroom (Trailhead 1)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms (Trailhead 1)

Condo, 2 Bedrooms (Trailhead 1)

Condo, 2 Bedrooms (Trailhead 1)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

About the area

Cle Elum

A family-friendly stay in Cle Elum awaits you at Suncadia Resort, a Destination by Hyatt Residence. You'll be 2 km (1.3 mi) from Swiftwater Cellars and 2.9 km (1.8 mi) from Roslyn Cemetery. Highlights at this resort include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Glade Spring Spa can include massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, The Source Plates & Pours, serves local cuisine and is open for breakfast, lunch and dinner. Enjoy the 3 outdoor tennis courts, golf course and indoor swimming pool plus access to golf lessons. Business travelers can take advantage of meeting rooms and conference space. Additionally, you'll find an outdoor swimming pool, free Wi-Fi in public areas and a gym. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .With a stay at this 4-property class Cle Elum resort, you'll be 3.7 km (2.3 mi) from Roslyn Museum and 3.8 km (2.3 mi) from Coal Miners Memorial.
View more Resorts in Cle ElumOpens in a new window

What's nearby

  • Swiftwater Cellars - 4 min drive - 2.1 km
  • Roslyn Museum - 8 min drive - 3.5 km
  • Washington State Horse Park - 10 min drive - 9.4 km
  • Cle Elum Lake - 17 min drive - 10.0 km
  • Lake Easton State Park - 18 min drive - 23.1 km

Getting around

  • Seattle-Tacoma International Airport (SEA) - 98 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪Señor Bones - ‬10 min drive
  • ‪Dairy Queen - ‬11 min drive
  • ‪Ploy Thai Bistro - ‬10 min drive
  • ‪Stella's - ‬10 min drive

About this property

Suncadia Resort, a Destination by Hyatt Residence

Family-friendly resort with 2 restaurants and full-service spa
Suncadia Resort, a Destination by Hyatt Residence offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Suncadia Resort, a Destination by Hyatt Residence. Free self parking is available.

This 4-star Cle Elum resort is smoke free.

  • 254 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Suncadia Resort, a Destination by Hyatt Residence offers 254 accommodations with a safe and free newspapers. Beds feature premium bedding. 27-inch LCD televisions come with pay-per-view films. Bathrooms include baths or showers, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the resort's full-service spa, Glade Spring Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 23 per night)
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • The Source Plates & Pours
  • The Stovehouse

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Outdoor pool
  • Paddleboard
  • Pilates classes
  • Playground
  • Pro golf shop
  • Racquetball/squash
  • Sauna
  • Scooter/moped rentals
  • Sledding
  • Snowshoeing
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 27-inch LCD TV with premium channels
  • Pay films

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 16 per cent of room rate
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • Health club access
  • In-room coffee
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 23 per night
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Suncadia
Suncadia Cle Elum
Suncadia Resort
Suncadia Resort Cle Elum
Suncadia Hotel Cle Elum
Suncadia Resort Cle Elum
Suncadia Resort
The Lodge at Suncadia Resort
Suncadia Resort, a Destination by Hyatt Residence Resort
Suncadia Resort, a Destination by Hyatt Residence Cle Elum

Frequently asked questions

What is the cancellation policy at Suncadia Resort, a Destination by Hyatt Residence?

Suncadia Resort, a Destination by Hyatt Residence offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Suncadia Resort, a Destination by Hyatt Residence?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Suncadia Resort, a Destination by Hyatt Residence on 6 Jul 2025 start from NZ$569.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Suncadia Resort, a Destination by Hyatt Residence?

Yep, Suncadia Resort, a Destination by Hyatt Residence has a free self car park. Additionally there is valet parking for USD 23 per night.

Is there a spa on site at Suncadia Resort, a Destination by Hyatt Residence?

Yep, Glade Spring Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Suncadia Resort, a Destination by Hyatt Residence have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Suncadia Resort, a Destination by Hyatt Residence have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Suncadia Resort, a Destination by Hyatt Residence?

Suncadia Resort, a Destination by Hyatt Residence features a full-service spa, a health club and an outdoor pool.

What makes Suncadia Resort, a Destination by Hyatt Residence a romantic place to stay?

1 hot tub and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Suncadia Resort, a Destination by Hyatt Residence.

Is Suncadia Resort, a Destination by Hyatt Residence family-friendly?

You bet! With amenities such as a children's pool, a playground and a waterslide, it's no surprise that Suncadia Resort, a Destination by Hyatt Residence is a hit with families.

Is there a free airport shuttle available at Suncadia Resort, a Destination by Hyatt Residence?

No, Suncadia Resort, a Destination by Hyatt Residence does not offer an airport shuttle service.

Is there a bar or restaurant at Suncadia Resort, a Destination by Hyatt Residence?

Yep, you can grab a meal at Suncadia Resort, a Destination by Hyatt Residence's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Suncadia Resort, a Destination by Hyatt Residence?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Suncadia Resort, a Destination by Hyatt Residence?

Dogs are welcome at Suncadia Resort, a Destination by Hyatt Residence, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets.

Is there a golf course on site at Suncadia Resort, a Destination by Hyatt Residence?

Yep, Suncadia Resort, a Destination by Hyatt Residence has a 36-hole golf course. A golf driving range, golf lessons, golf carts and a golf pro shop are also available.

Suncadia Resort, a Destination by Hyatt Residence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 512 out of 1002 reviews
Rating 8 - Good. 221 out of 1002 reviews
Rating 6 - Okay. 134 out of 1002 reviews
Rating 4 - Poor. 87 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Maggie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

noah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Channy

Very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret, Sterling

Stayed 1 night in Mar 2025

10/10 Excellent

Sorin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place

nice stay very nice area
Stayed 2 nights in Feb 2025

10/10 Excellent

Elise

Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Stayed 1 night in Feb 2025

10/10 Excellent

Nimratpal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hospitality and clean site seeing
Stayed 1 night in Feb 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No functioning shower and no resolution!

This was our first time staying at Suncadia. We did not think to research whether our room would have a mini fridge because what hotel doesnt?!? Spoiler alert, there are no fridges in the double queen rooms, so our snacks went to waste pretty quickly. Second, we asked the front desk if we could borrow a board game, but they do not have any. They do put out containers of stale smores supplies each night with no receptacle to put the supplies in, maybe your hands? Lastly, my daughter and I went to the hotel hot tub at 9 pm. There were dirty, wet towels all around the hot tub. We got in and noticed a strange smell, and then turned on the jets and the smell became very sewage-like. We went back to the room to shower and there was not hot water. I called the front desk and they said the water is "tricky", but sent an engineer. My daughter and I sat in stinky swimsuits for 2 hours and Adrian at the front deak would not allow us to shower in another room or switch to functional room without paying an additional deposit. Adrian said that there were no managers on duty and they would be sleeping! Like my 9 year old should have been! Finally, i developed a rash and washed us with water from the sink using the ice bucket. What a horrible experience! Also, they were sanding the baseboards all day in the hallway outside of the guest rooms and we woke up extremely congested. The property offers no continental breakfast, very few amenities, and is not very clean. Two thumbs down.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rayechel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A win at the INN.

Stayed one night - wish we could’ve stayed more. We will be back!
Stayed 1 night in Feb 2025

8/10 Good

Colby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

RAYMOND

Liked: Cleanliness, staff & service, amenities
Overall it was a pleasurable experience. I wish the cafe stayed opened in the evenings and more food buying options be available aside from the expensive restaurants on the property. We would have liked a small fridge in the room too.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Liked: Staff & service, amenities, property conditions & facilities
A very dog and family friendly place. Staff was quick to respond and make sure I was comfortable in my accommodations. Excellent communication.
Stayed 2 nights in Feb 2025

6/10 Okay

Olga

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Albert

Stayed 3 nights in Feb 2025

4/10 Poor

Anna

Liked: Cleanliness
My room was not ready until 5:30pm! My snow boots got stolen from fitness center changing room.
Stayed 1 night in Feb 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was fantastic and there's so much to do! We only wish we had more time to experience everything. We would have loved to stay a bit longer.
Stayed 1 night in Feb 2025

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Felix

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a very nice weekend filled with great views, food, and drinks. We were lucky enough to get snow which was very fun during our time swimming at the outdoor pool.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel would love to come here again
Stayed 1 night in Feb 2025

10/10 Excellent

Anastasia

Everything was great, except the restaurant food needs to step it up!!! we are very big on dining and the experience with the food wise was poor but everything else was amazing. The bar area the drinks. Everything was amazing.
Stayed 2 nights in Jan 2025

6/10 Okay

Sergey

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025