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Umfolozi Hotel

Property class: 3

Photo gallery for Umfolozi Hotel

A modern restaurant with a curved layout, multiple dining tables, and hanging spherical light fixtures.
A swimming pool area with lounge chairs and a covered seating area.
A hotel entrance with a neon sign reading "PEERMONT METROURT" and a flag above it.
A casino floor with multiple slot machines and a roulette table.
A hotel lobby with a reception desk, a receptionist, a waiting area with a sofa and chairs, and a coffee table with a bowl and plant.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
2 Copper Drive, Kuleka, Empangeni, KwaZulu-Natal, 3880
  • Place, Tusk Umfolozi Casino
    ‪2 min walk‬
  • Place, Enseleni Nature Reserve
    ‪19 min drive‬
  • Place, Boardwalk Mall
    ‪20 min drive‬
  • Airport, Richards Bay (RCB)
    ‪25 min drive‬

Room options

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

Executive Suite

  • Sleeps 2
  • 1 King Bed

Room, Accessible (Universal)

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

About the area

Empangeni

At Umfolozi Hotel, you'll be connected to the convention centre and steps from Tusk Umfolozi Casino. Highlights at this hotel include 2 restaurants, a casino and an outdoor swimming pool. .The buffet restaurant, F.L.A.G. Cafe, is open for breakfast. For a drink, you can stop by the hotel's own lounge bar. Enjoy the karaoke and pool loungers. 20 square feet (2 square metres) of event facilities include 2 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights in the region of this 3-property class Empangeni hotel include Enseleni Nature Reserve and Boardwalk Mall.

What's nearby

  • Tusk Umfolozi Casino - 2 min walk - 0.2 km
  • Enseleni Nature Reserve - 19 min drive - 19.2 km
  • Boardwalk Mall - 20 min drive - 21.5 km
  • Mtunzini Country Club - 35 min drive - 44.5 km
  • Umlalazi Nature Reserve - 37 min drive - 45.3 km

Getting around

  • Richards Bay (RCB) - 31 min drive

Restaurants

  • ‪KFC - ‬19 min walk
  • ‪KFC - ‬5 min drive
  • ‪Equatorial Coffee Co. - ‬7 min drive
  • ‪Nam Jai Thai Restaurant - ‬5 min drive
  • ‪Engen Jacksons Convenience Centre - ‬3 min drive

About this property

Umfolozi Hotel

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 20 square feet (2 square metres) and includes a conference centre. A casino, an outdoor pool, and a vending machine are also featured at the business-friendly Umfolozi Hotel. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Empangeni hotel.

  • 1 floor
  • 44 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • 20 sq ft of conference space
  • 2 sq. m of conference space
  • Casino
  • Karaoke
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • ATM
  • Smoking in designated areas
  • Bar or lounge
Umfolozi Hotel offers 44 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 256 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • F.L.A.G. Cafe
  • Umoja Bistro

Things to do

  • 12 gaming tables
  • 260 slot machines
  • Casino (4,306 square foot of space)
  • Concerts/live shows
  • Karaoke
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (20 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive smart lock details
This property doesn't offer after-hours check-in
Guests are required to download the property's Peermont Hotels mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets and service animals are not allowed at Umfolozi Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 256 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property class

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Peermont Metcourt Hotel Umfolozi
Peermont Metcourt Hotel Umfolozi Empangeni
Peermont Metcourt Umfolozi
Peermont Metcourt Umfolozi Empangeni
Peermont Umfolozi Hotel
Peermont Metcourt At Umfolozi
Peermont Metcourt Hotel at Umfolozi Hotel
Peermont Metcourt Hotel at Umfolozi Empangeni
Peermont Metcourt Hotel at Umfolozi Hotel Empangeni

Frequently asked questions

What is the cancellation policy at Umfolozi Hotel?

Umfolozi Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Umfolozi Hotel?

Yep, Umfolozi Hotel has a free self car park.

Are there any beaches close to Umfolozi Hotel?

The closest beach to Umfolozi Hotel is St. Lucia Estuary Beach (67.4 km).

Does Umfolozi Hotel have a pool?

Umfolozi Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Umfolozi Hotel serve breakfast?

Yep, buffet brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Umfolozi Hotel?

No, Umfolozi Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Umfolozi Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Umfolozi Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Umfolozi Hotel?

No, pets and service animals are not allowed.

Umfolozi Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Legendary Empangeni

Always great
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay if you must be in this area.

It is a small hotel that is an extension of a casino. Do all the rooms are, probably, just like ours and smelled of smoke. Walking down the hall, you could smell smoke from several rooms. And it seems the management does not care. Other parts of the hotel smell like a men's restroom. But on the "plus" side, the rooms are intimate (tiny) and surrounded by nature (a rooster wakes you up at the crack of dawn).
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mucky

Hotel is in a horrible state. Rooms are mucky, pools green, just overall not a very pleasant stay
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was theft from you as when I got to the hotel the same room for a walk in was 953.00
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Disliked: Staff & service, room comfort

Worse experience ever!

Firstly there is no parking reserved for hotel guests so, it took us more than 20min to get parking due to the fact that that is also a casino. While busy struggling with that we arrived at reception that was 22h26 they tried calling the restaurant to tell them that we would like to book table for supper since we flew in from Cape Town the phone was ringing with new answer until it was 21h55 finally someone from there came through to do something at reception with an attitude said well the kitchen is closed we insisted then they took us to the restaurant charged us the full amount of the buffet which had 2 pieces of meat and 2 scoops of curry basically left over food. The noise is unbearable, car driving in with full blast noise how can security allow this @12am? Even inside the hotel there noise people talking even the staff we couldn't sleep I had to call reception to tell them to keep the noise level down it made no difference. I will never ever set my foot in that taxi rank called a hotel. Thank you very much.
Stayed 1 night in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My family loved it

It was a pleasant - we really enjoy it
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019