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El Cielo Resort

Property class: 5 and above

Photo gallery for El Cielo Resort

Owners | Jetted bathtub
Lake view
Exterior
2 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Flat-screen TV, iPod dock

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$738
includes taxes & fees
17 May - 18 May

Explore the area

View map
Carretera Guadalupe-El Tigre Parcela 118, Km. 7.5, Ejido El Porvenir, Valle de Guadalupe, BC, 22755
  • Place, Bibayoff Winery
    ‪2 min drive‬
  • Place, Adobe Guadalupe Vineyard
    ‪6 min drive‬
  • Place, Monte Xanic Winery
    ‪9 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(53 reviews)
  • Vineyard view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free wired internet

View all photos for Master Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Master Suite

10.0 out of 10
Exceptional
(11 reviews)
  • Vineyard view
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free wired internet

View all photos for Residence

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Residence

7.4 out of 10
Good
(3 reviews)
  • Vineyard view
  • 248 sq m
  • 3 bedrooms
  • Sleeps 4
  • 2 King Beds, 2 Queen Sofa Beds, 2 Double Beds and 1 King Sofa Bed
  • Free wired internet

View all photos for Junior Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(23 reviews)
  • Vineyard view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the area

Valle de Guadalupe

A luxury stay in Valle de Guadalupe awaits you at El Cielo Resort. You'll be 32.6 km (20.3 mi) from El Mirador and 33.1 km (20.6 mi) from Caracol Museum. Highlights at this hotel include 2 restaurants, a winery and an outdoor swimming pool. .The fine-dining restaurant, Latitud 32, serves Fusion cuisine and is open for breakfast, lunch and dinner. Enjoy the gym and seasonal outdoor swimming pool as well as access to bike hire. 1722 square feet (160 square metres) of event facilities include 2 meeting rooms and conference space. Added amenities include laundry facilities, concierge services and a terrace. Cooked-to-order breakfast is available daily between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Valle de Guadalupe hotel, you'll be 33.2 km (20.6 mi) from State Center for the Arts.

What's nearby

  • Bibayoff Winery - 2 min drive - 2.7 km
  • Ejidal El Porvenir Park - 3 min drive - 3.8 km
  • Adobe Guadalupe Vineyard - 6 min drive - 5.7 km
  • Monte Xanic Winery - 9 min drive - 9.0 km
  • L.A. Cetto Winery - 21 min drive - 18.4 km

Getting around

  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 112 min drive

Restaurants

  • ‪La Cocina de Doña Esthela - ‬9 min drive
  • ‪Decantos vinícola - ‬12 min drive
  • ‪Bloodlust Winebar - ‬8 min drive
  • ‪Finca Altozano - ‬9 min drive
  • ‪La Lupe en Finca Altozano - ‬9 min drive

About this property

El Cielo Resort

A winery is on site. El Cielo Resort offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site.

Event space at this hotel measures 1722 square feet (160 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury El Cielo Resort. Self parking is free.

Smoking is allowed in designated areas at this 5-star Valle de Guadalupe hotel.

  • 95 guestrooms or units
  • 2 levels
  • 33 buildings
  • 2 dining venues
  • 1722 sq ft of conference space
  • 160 sq. m of conference space
  • Built in 2017
  • Winery on site
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
El Cielo Resort offers 95 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room full-sized fridge/freezers and espresso makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

This Valle de Guadalupe hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Similar properties

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Hotel Boutique Valle de Guadalupe & Spa
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  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,003 reviews
The price is NZ$230
includes taxes & fees
4 May - 5 May
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 100 metres
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Latitud 32
  • Polaris

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace
  • Vineyard

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 2 floors
  • 33 buildings
  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 75 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults and USD 10 to 20 for children
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 8 AM to 8 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

El Cielo Winery Resort Karisma Valle de Guadalupe
El Cielo Winery Resort Karisma
El Cielo Winery Karisma Valle de Guadalupe
El Cielo Winery Karisma
El Cielo Winery Resort By Karisma
El Cielo Resort Hotel
El Cielo Winery Resort
El Cielo Winery Resort By Karisma
El Cielo Resort Valle de Guadalupe
El Cielo Resort Hotel Valle de Guadalupe

Frequently asked questions

What is the cancellation policy at El Cielo Resort?

El Cielo Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Cielo Resort?

As of 29 Apr 2026, prices found for a 1-night stay for 2 adults at El Cielo Resort on 17 May 2026 start from NZ$738, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Cielo Resort?

Yep, El Cielo Resort has a free self car park.

Are there any beaches close to El Cielo Resort?

The closest beach to El Cielo Resort is San Miguelito Beach (19.4 km).

Does El Cielo Resort have a pool?

El Cielo Resort has a seasonal outdoor pool. The pool is open 8 AM to 8 PM (Seasonal outdoor pool open from March to October).

What luxury perks are available at El Cielo Resort?

El Cielo Resort features a winery, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding, 24-hour room service and private yards.

What makes El Cielo Resort a romantic place to stay?

Winery tours and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at El Cielo Resort.

Does El Cielo Resort serve breakfast?

Yeah, cooked-to-order brekkie is available daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at El Cielo Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at El Cielo Resort?

Yep, you can grab a meal at El Cielo Resort's onsite restaurant that serves Fusion cuisine.

What time are check-in & check-out at El Cielo Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at El Cielo Resort?

Dogs are welcome at El Cielo Resort, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 8 kg per pet.

El Cielo Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 738 out of 1000 reviews
Rating 8 - Good. 139 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Crispin

Stayed 1 night in Jan 2026

10/10 Excellent

Rashmi

Stayed 2 nights in Jan 2026

10/10 Excellent

HUGO

Stayed 1 night in Jan 2026

10/10 Excellent

Alicia, Coto de Caza

Stayed 2 nights in Dec 2025

10/10 Excellent

ANA MARIA

8/10 Good

Uppinder

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Staff. Restaurant on premises is wonderful. Nice amenities. Great views. Spacious villas.
Stayed 2 nights in Jan 2026

10/10 Excellent

Haikui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lakes and vineyards were beautiful. The villas were clean and staff was efficient.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marcy

Stayed 2 nights in Dec 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

yansy

Stayed 2 nights in Dec 2025

10/10 Excellent

Rumman, Costa Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing experience
Stayed 2 nights in Dec 2025

10/10 Excellent

ERNESTO, CALEXICO

Stayed 1 night in Dec 2025

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, property conditions & facilities
Great vineyard immersion experience
Stayed 3 nights in Nov 2025

10/10 Excellent

Walter

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
First time at El Cielo, and we were so glad we decided to stay there. The service we received was top level. We have visited Valley de Guadalupe several times, but this is the first time we experience this level of excellence. The room is nicely decorated, well kept, and very clean. I definitely recommend this resort, and we look forward to staying there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

raffi

Stayed 2 nights in Nov 2025

10/10 Excellent

april

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful setting and our rooms for the different family members for a wedding were very clean and roomy. Thank you Expedia & El Cielo for the bottle of wine left for us complimentary.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities
Padrísimo todo. Alex de recepción fue muy amable, nos dio miles de recomendaciones y un upgrade. El hotel está perfecto y precioso. Regresaría 100%
Stayed 2 nights in Nov 2025

10/10 Excellent

Laura

Stayed 3 nights in Nov 2025

4/10 Poor

Ricardo

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We visited this resort to celebrate our 1 year anniversary. We were very happy to hear our room had been upgraded to a better room. The evening we decided to fill up the hot tub and have a romantic evening. Well that turned bad quickly. We tried to drain some of the water and realized the drain was clogged and black sand and dirty sewer water came out the shower drain. We didn’t realize it until the smell came from the shower. We quickly called room service and a lot of people came to the room to contain the flooded bathroom. The quickly dried and unclog the drains and clean up the dirty sand. After they left the smell was still present but led the door closed hoping the smell would have gone away only to see that in the morning some of that smell was still present. I mentioned it to the service representative upon check out and as she was very nice on check in didn’t seem to really have compassion of the situation we endured. I honestly think we would’ve told to move but I think because of how booked the resort was they didn’t offer. For how much the expectation was when we arrived based on the resort itself we were very disappointed in the way it was handled.
Stayed 2 nights in Oct 2025

10/10 Excellent

Isaiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had very easy check in and the views were amazing. Wonderful weekend getaway will definitely visit again and recommend to family/friends. Felt very safe thank you el cielo!
Stayed 2 nights in Oct 2025

10/10 Excellent

Pablo

Stayed 4 nights in Sep 2025

2/10 Terrible

Magali

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not Luxury at All – Total Waste of Money I booked this hotel through Expedia expecting a luxury experience, but it was anything but. The room was part of new construction, but the quality was shockingly poor — sloppy finishes, grout residue everywhere, and a generally unfinished feel. It looked like no one bothered to do a final clean after construction. The cleanliness was unacceptable. I found makeup residue on the vanity from a previous guest, dirty windows, and linens that didn’t seem fresh. Several surfaces were clearly not cleaned properly — definitely not the standard you'd expect from a “luxury” hotel. Service was just as disappointing. Despite visiting in low season with the hotel nearly empty, the management refused to accommodate a late checkout or room change. They blamed an “event,” but a staff member later admitted there was no such event happening. It felt dishonest and unprofessional. This hotel is all about appearances and false advertising. Definitely not worth the high price. I would not stay here again and strongly recommend others look elsewhere.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jaime Zenizo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and areas
Stayed 3 nights in Oct 2025