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Orchid Epsom, Sure Hotel Collection by Best Western

2.5 star property
Hotel in Epsom with free parking

Photo gallery for Orchid Epsom, Sure Hotel Collection by Best Western

Daily to-go breakfast (GBP 7.95 per person)
Standard Room, 1 Double Bed, Accessible, Bathtub
Exterior
Exterior
Daily to-go breakfast (GBP 7.95 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is NZ$116
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
272 Kingston Road, Ewell, Epsom, England, KT19 0SH
  • Place, Hobbledown
    ‪6 min drive‬
  • Place, Epsom Downs Racecourse
    ‪6 min drive‬
  • Place, Chessington World of Adventures
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(17 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - twin
Hairdryer
Private bathroom
Electric kettle
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed

1 Double Bed, Non-Smoking, Deluxe Room

  • Sleeps 2

2 Single Beds, Non-Smoking, Deluxe Room

  • Sleeps 2

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 2

Standard Room, 1 Double Bed, Accessible, Bathtub

  • Sleeps 2

About the area

Epsom

At Orchid Epsom, Sure Hotel Collection by Best Western, you'll be 5.8 km (3.6 mi) from Chessington World of Adventures and 10.8 km (6.7 mi) from Hampton Court Palace. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a vending machine. To-go breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Epsom hotel include Thames River and Richmond Park.

What's nearby

  • Hobbledown - 6 min drive - 4.0 km
  • Epsom Downs Racecourse - 6 min drive - 5.4 km
  • Chessington World of Adventures - 8 min drive - 5.6 km
  • Hampton Court Palace - 13 min drive - 13.3 km
  • Wimbledon Tennis Club - 15 min drive - 10.2 km

Getting around

  • Morden South Station - 10 min drive
  • Stoneleigh Station - 12 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • ‪Surrey Palace - ‬6 min walk
  • ‪Dastaan - ‬10 min walk
  • ‪Taste of Bengal - ‬15 min walk
  • ‪The Queen Adelaide - ‬8 min walk
  • ‪Legend Kebab Centre - ‬5 min walk

About this property

Orchid Epsom, Sure Hotel Collection by Best Western

Hotel in Epsom with free parking
Orchid Epsom, Sure Hotel Collection by Best Western offers its guests a vending machine. WiFi is free in public spaces. Self parking is free.

This Epsom hotel is smoke free.

  • 29 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • No smoking on site
Orchid Epsom, Sure Hotel Collection by Best Western offers 29 accommodations with a hairdryer and free toiletries. 40-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Similar properties

Free daily full breakfast
Holiday Inn Express London-Epsom Downs by IHG
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 928 reviews
The price is NZ$156
includes taxes & fees
6 Nov - 7 Nov
Holiday Inn Express London-Epsom Downs by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.95 for adults and GBP 7.95 for children

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height bed
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 7.95 for adults and from GBP 7.95 for children
  • Early check-in fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and mobile payments. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Premier Inn Epsom North Hotel
Premier Inn Epsom North
Premier Inn Epsom North
Orchid Epsom, Sure Hotel Collection by Best Western Hotel
Orchid Epsom, Sure Hotel Collection by Best Western Epsom
Orchid Epsom, Sure Hotel Collection by Best Western Hotel Epsom

Frequently asked questions

Is parking available at Orchid Epsom, Sure Hotel Collection by Best Western?

Yep, Orchid Epsom, Sure Hotel Collection by Best Western has a free self car park.

How much does it cost to stay at Orchid Epsom, Sure Hotel Collection by Best Western?

As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Orchid Epsom, Sure Hotel Collection by Best Western on 19 Oct 2025 start from NZ$115.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Orchid Epsom, Sure Hotel Collection by Best Western serve breakfast?

Yeah, to-go brekkie is on offer weekdays from 6:30 AM to 9:00 AM and weekends between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Orchid Epsom, Sure Hotel Collection by Best Western?

No, Orchid Epsom, Sure Hotel Collection by Best Western does not offer an airport shuttle service.

What time are check-in & check-out at Orchid Epsom, Sure Hotel Collection by Best Western?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Orchid Epsom, Sure Hotel Collection by Best Western?

No, only service animals are allowed.

Orchid Epsom, Sure Hotel Collection by Best Western Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 63 out of 172 reviews
Rating 8 - Good. 57 out of 172 reviews
Rating 6 - Okay. 34 out of 172 reviews
Rating 4 - Poor. 9 out of 172 reviews
Rating 2 - Terrible. 9 out of 172 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service
Great hotel would have loved a cooked breakfast before we set off on our journey home
Stayed 1 night in Jul 2025

8/10 Good

Ros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

The staff were warm, friendly and accommodating. The room was clean and very comfortable. The bath could do with re-lining but the shower was perfectly fine.
Stayed 4 nights in Jul 2025

8/10 Good

Rhodri

Travelled with family
Liked: Cleanliness
Good option for Wimbledon (Tolworth station parking £4.60ish for the day and only around 17mins to Wimbledon Station and the shuttle buses). Also only about 12 mins drive to Epsom which is a nice market town. Quiet despite being close to main road. Lovely staff.
Stayed 2 nights in Jun 2025

8/10 Good

Neil, Sarnia

Liked: Cleanliness, staff & service, property conditions & facilities
The venue is located on a main thoroughfare and adjacent to a restaurant. The room was clean and the bathroom appeared to recently updated. There was plenty of room for up to four occupants, including a couch. The included breakfast was reasonable. Staff were quite accommodating.
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

George

Stayed 2 nights in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice friendly staff, very clean and comfortable, good value for money and nice pub next door for food.
Stayed 1 night in Jun 2025

2/10 Terrible

Helen

Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldn’t stay again

It was awful. Plug in the sink wouldn’t work and therefore had to leave the water in there.paid for breakfast and it was just a bag to go! No gluten free when messaged them to say gluten free please. Rooms were extremely basic!!!! Very little in way of room amenities like tea and coffee just again your basics.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly for the location
Stayed 1 night in Jun 2025

4/10 Poor

John

Stayed 2 nights in May 2025

6/10 Okay

Derek

Liked: Staff & service, room comfort
Staff good but room needed update taps very difficult to turn off plug did not work correctly, shower gel bottle did not work. Moved the furniture to watch tv lots of dirt underneath and noise from the store room next to our room.
Stayed 5 nights in May 2025

8/10 Good

john

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff, comfortable beds,very clean excellent shower. Good parking on site. Easy location will use again.
Stayed 3 nights in May 2025

8/10 Good

Keith

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Ok for work but i believe it’s an old premier inn that hasn’t had any renovations free parking was definitely a bonus
Stayed 1 night in May 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort

Amazing customer service!

Very dated hotel, could do with refurbishing, although the new shower was fabulous!! Excellent customer service experience! Nothing was too much trouble.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable ,very quiet and the location was good ., Also the staff were very friendly and very helpful,especially Ali and Daisha .
Stayed 1 night in Apr 2025

4/10 Poor

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for
Stayed 1 night in Apr 2025

8/10 Good

Cherie

Travelled with family
Liked: Cleanliness, staff & service
Accessibility: two blue badge parking spaces both occupied by people without blue badges despite my arrival by 3.15 and still there at 10pm. Reception staff do not take car reg numbers - why not? I am never sure why a normal bath with a hand rail is considered accessible to meet with booking requirements. Reception staff agreed they do have walk-in showers which were not offered. So I couldn’t use the bath. (I had sent direct messages to hotel prior to booking but these were not answered). Payment: I was asked to pay when I arrived before being allowed to check in as my “credit card had not gone through”. Fortunately I had my payment receipt in my phone and easily available. Not a good first impression! Cleaning: great job by cleaner - but chairs and furnishings very stained. Otherwise friendly and reasonable standard.
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 1 night in Feb 2025

10/10 Excellent

Nathan

Stayed 1 night in Mar 2025

8/10 Good

Jackie

Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal position for work appointment. Very friendly and welcoming staff. Issue with the coffee machine in the morning, meaning breakfast was late - not an issue for me as I had plenty of time but it might have been for others. Will certainly stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Great staff and manager, always a nice welcome and will do anything to help make the stay great. Decent price, good rooms but a bit dated. Handy to have the pub/ restaurant next door.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant staff and good value

Always good, decent price, plenty of parking. Staff brilliant
Stayed 1 night in Mar 2025