4/10 Poor
Denise
10 Aug 2025
Disappointed
Asked for extra pillows and was given one at check-in rather than left in room. Room barely clean upon arrival. Felt dirt in carpet. Filthy, clouded windows. Mold in shower and under sink. Furniture askew. (where is guide for TV?) Noisy and inconsistent A/C. Had to ask for more shampoo due to one small tuber for 2 people. Not cleaned or replenished first full day there while we were at pool. Request made 2nd day for room to be cleaned while we were out. Needed clean towels, toilet paper and soap. Gone 5+ hours. Key cards deleted requiring visit to front desk. Room untouched. Another trip to front desk. Had to leave while taken care of. Elevator floor dirty most of day. POOL: filters not running. Couldn't even see feet in 3 feet of water. No restroom in pool area. BREAKFAST: Powdered eggs, overcooked rubber sausage, sour waffle mix.
Staff was nice but not knowledgeable. Nearly every question about area involved them doing a computer search. No flyers for activities in lobby.
Denise
Stayed 3 nights in Aug 2025


































