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Balsoy Mountain

Slopeside fun with restaurant and bar/lounge

Photo gallery for Balsoy Mountain

Reception
Reception
Minibar, in-room safe, desk, blackout curtains
Exterior
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
The current price is NZ$221
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
Palandöken, Erzurum, Erzurum, 25080
  • Place, Palandöken Mountain
    ‪2 min walk‬
  • Place, Ataturk University
    ‪6 min drive‬
  • Place, Abdurrahman Gazi Tomb
    ‪14 min drive‬
  • Airport, Erzurum (ERZ)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Hairdryer
Electric kettle
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Bidet
Bathrobes
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Large Single Beds

About the area

Erzurum

At Balsoy Mountain you'll be steps from Palandöken Mountain and 3.9 km (2.4 mi) from Forum Erzurum. Highlights at this ski hotel include free buffet breakfast, a restaurant and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Along with ski-in ski-out access, this hotel offers on-site skiing lessons, ski rentals and ski storage. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a sauna. Each morning free breakfast is served. There's also the convenience of a free ski shuttle. .Sights within a 10-minute drive of this Palandöken hotel include Erzurum Museum and Ataturk House Museum.

What's nearby

  • Palandöken Mountain - 2 min walk - 0.2 km
  • Ataturk University - 6 min drive - 5.4 km
  • Yakutiye Medresesi - 7 min drive - 6.4 km
  • Çifte Minareli Medrese - 7 min drive - 6.4 km
  • Abdurrahman Gazi Tomb - 14 min drive - 8.5 km

Getting around

  • Palandoken Station - 22 min drive
  • Erzurum (ERZ) - 25 min drive

Restaurants

  • ‪Palandöken Cafe 25 - ‬11 min walk
  • ‪Fanus Cafe Erzurum - ‬1 min walk
  • ‪Palandöken Jandarma Sosyal Tesisleri - ‬5 min walk
  • ‪Alpine Restaurant - ‬2 min drive
  • ‪Sway Hotels Lobby Bar - ‬12 min walk

About this property

Balsoy Mountain

Slopeside fun with restaurant and bar/lounge
Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Balsoy Mountain helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. This ski hotel also offers a sauna and ski passes. Self parking is free.

Smoking is allowed in designated areas at this Erzurum hotel.

  • 44 guestrooms or units
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Balsoy Mountain offers 44 accommodations with minibars and a safe. 37-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and bidets.

This Erzurum hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s).

Similar properties

Duplex
Dedeman Palandoken Resort Hotel
  • Pool
  • Breakfast included
  • Spa
  • Kids’ pool
3.8 out of 5, Good, 53 reviews
The price is NZ$593
includes taxes & fees
3 Jan - 4 Jan 2026
Dedeman Palandoken Resort Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 2:30 AM
  • Free ski shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of TRY 500; reservation required

Things to do

  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains

Spa

  • Couples treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Balsoy Mountain

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Day (1 January) Gala Dinner per adult: TRY 1000.00
  • New Year's Day (1 January) Gala Dinner per child: TRY 1000.00 (from 2 to 12 years old)
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 400 per room (one-way)
  • Airport shuttle fee per child: TRY 100 (one-way), (from 1 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: TRY 500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

Property Registration Number 20360

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Balsoy Mountain Hotel
Balsoy Mountain Erzurum
Balsoy Mountain Hotel Erzurum

Frequently asked questions

Is parking available at Balsoy Mountain?

Yep, Balsoy Mountain has a free self car park.

How much does it cost to stay at Balsoy Mountain?

As of 31 Dec 2025, prices found for a 1-night stay for 2 adults at Balsoy Mountain on 4 Jan 2026 start from NZ$221.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Balsoy Mountain?

There's no onsite spa, but this property does offer spa services.

Is Balsoy Mountain family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Balsoy Mountain is a hit with families.

Does Balsoy Mountain serve breakfast?

Sure does, free buffet breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Balsoy Mountain?

No, but there's an airport shuttle that runs from 6:00 AM - 2:30 AM for a fee.

Is there a bar or restaurant at Balsoy Mountain?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Balsoy Mountain?

Check-in begins at 2:00 PM. Check-out time is 12:30 PM.

Are pets allowed at Balsoy Mountain?

No, pets and service animals are not allowed.

Balsoy Mountain Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 8 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

8.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tolga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Yusuf

Stayed 3 nights in Nov 2024

10/10 Excellent

Muhammed furkan

Stayed 1 night in Oct 2024

10/10 Excellent

Furkan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sakın, güzel temiz

Oteli Karadeniz ve Doğu anadolu turumuzun Erzurum ayağında bir gece kalmak için konakladık. İmkanlar güzel odalar rahat. Kahvaltısı zengin. Normalde kış oteli olmasından dolayı yazın sakin kafa dinlemelik
Stayed 1 night in Aug 2024

8/10 Good

Emirhan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bilge Eylem

Stayed 2 nights in Feb 2024

4/10 Poor

bo

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Hakan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tavsiye ediyorum.

2200 m yükseklikte, Palandöken kayak tesisinin yanıbaşında , güleryüzlü yardımsever çözüm odaklı personeli ile geniş, temiz, konforlu bir otel. Kahvaltısı yeterli, fiyat performans harika.
Stayed 1 night in Nov 2022