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Hotel Indigo Exeter by IHG

3.5 star property
Hotel with 2 hot tubs, near University of Exeter

Photo gallery for Hotel Indigo Exeter by IHG

Standard Room, 1 King Bed, Balcony, City View | City view
Daily cooked-to-order breakfast (GBP 20 per person)
1 bedroom, in-room safe, individually decorated, individually furnished
Exterior
Suite, 1 King Bed (Feature Bath)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Hot tub
  • Spa
  • Gym
The current price is NZ$203
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
3 CATHERINE STREET, Exeter, England, EX1 1EU
  • Exeter Cathedral
    ‪1 min walk‬
  • Exeter's Historic Quayside
    ‪6 min walk‬
  • University of Exeter
    ‪17 min walk‬
  • Exeter (EXT-Exeter Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Catherdral View)

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed (Catherdral View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, City View

Standard Room, 1 King Bed, Balcony, City View | City view

Standard Room, 1 King Bed, Balcony, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, City View (Super King)

Suite, 1 King Bed, Balcony, City View (Super King)

Suite, 1 King Bed, Balcony, City View (Super King)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Super King)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed (Super King)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(44 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Feature Bath)

Suite, 1 King Bed (Feature Bath)

Suite, 1 King Bed (Feature Bath)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Super King)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Corner (Super King)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Room amenity

Premium Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Double Beds

Room amenity

Premium Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Exeter High Street View)

Premium Room, 1 King Bed (Exeter High Street View) | Room amenity

Premium Room, 1 King Bed (Exeter High Street View)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Exeter

Hotel Indigo Exeter by IHG puts you in the heart of Exeter, within steps of St Martin's Church and Gandy Street. Highlights at this hotel include 2 bars/lounges, 2 hot tubs and a full-service spa. .A day of pampering at The Retreat can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, Colson's Seafood Bar, serves seafood. The Dugout is the hotel's own sports bar. Enjoy the 24-hour gym and sauna. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 6:00 AM and 8:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 15-minute drive of this 3.5-property class Exeter hotel, attractions include University of Exeter and Dartmoor National Park.

What's nearby

  • Exeter Cathedral - 1 min walk - 0.2 km
  • Spacex - 6 min walk - 0.6 km
  • Exeter's Historic Quayside - 6 min walk - 0.6 km
  • University of Exeter - Saint Luke's Campus - 12 min walk - 1.1 km
  • University of Exeter - 17 min walk - 1.5 km

Getting around

  • Exeter Central Station - 5 min walk
  • Exeter (EXT-Exeter Intl.) - 25 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Devon Coffee - ‬2 min walk
  • ‪The Turks Head - ‬2 min walk
  • ‪Coolings - ‬2 min walk
  • ‪Wagamama Exeter Central - ‬1 min walk

About this property

Hotel Indigo Exeter by IHG

Hotel with 2 hot tubs, near University of Exeter
Hotel Indigo Exeter by IHG offers its guests a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Hotel Indigo Exeter by IHG also features spa services, concierge services, and laundry facilities.

This 3.5-star Exeter hotel is smoke free.

  • 104 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue
Hotel Indigo Exeter by IHG offers 104 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate dining areas. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

The Retreat has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Hotel Du Vin Exeter

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4.3 out of 5, Excellent, 1,001 reviews
The price is NZ$196
includes taxes & fees
28 Sept - 29 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 8:30 AM for a fee: GBP 20 for adults and GBP 15 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Beckett's
  • Colson's Seafood Bar
  • The Dugout

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 20 for adults and from GBP 15 for children
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at Hotel Indigo Exeter by IHG?

Hotel Indigo Exeter by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Exeter by IHG?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Exeter by IHG on 5 Oct 2025 start from NZ$202.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Indigo Exeter by IHG?

The closest beach to Hotel Indigo Exeter by IHG is Dawlish Warren Beach (14.6 km).

Is there a spa on site at Hotel Indigo Exeter by IHG?

Yep, The Retreat is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Is Hotel Indigo Exeter by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Indigo Exeter by IHG is a hit with families.

Does Hotel Indigo Exeter by IHG serve breakfast?

Yeah, our travelers speak well of the cooked-to-order breakfast here! Served daily between 6:00 AM and 8:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel Indigo Exeter by IHG?

No, Hotel Indigo Exeter by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Exeter by IHG?

Yep, you can grab a meal at Hotel Indigo Exeter by IHG's onsite restaurant that serves seafood.

What time are check-in & check-out at Hotel Indigo Exeter by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Indigo Exeter by IHG?

Dogs are welcome at Hotel Indigo Exeter by IHG, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 9 kg per pet.

Hotel Indigo Exeter by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 465 out of 683 reviews
Rating 8 - Good. 130 out of 683 reviews
Rating 6 - Okay. 54 out of 683 reviews
Rating 4 - Poor. 20 out of 683 reviews
Rating 2 - Terrible. 14 out of 683 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and clean. Lovely staff during arrival. And during the evening too. But breakfast wasn’t such a nice experience, staff member was quite rude, and we were waiting around for a while to order. We had to ask a member of staff for drinks. Breakfast for what we paid wasn’t worth it. Would definitely stay again but not for breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Sergey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable hotel right in the center of Exeter. You can only get to it on foot (the last 50 meters) so do not bring lots of bags.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ingrid

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

We only stayed one night and didn’t really use any of the facilities etc but it was clean and comfortable. Good location in the city centre and not too far from a car park.
Stayed 1 night in Jun 2025

6/10 Okay

Marina

Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Hollie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central hotel in Exeter

Lovely hotel with a very nice breakfast. Rooms are well appointed and everywhere is easily walkable from the central city location. We will be back!
Stayed 2 nights in Mar 2025

2/10 Terrible

Jonathan

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

8/10 Good

Mike

Travelled with partner
Liked: Amenities, property conditions & facilities
Very convenient for restaurants and shopping , nice room but terrible drain smells in the bathroom.
Stayed 1 night in May 2025

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice room. Breakfast experience was awful.
Stayed 1 night in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovey hotel
Stayed 1 night in May 2025

6/10 Okay

Barry, London

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great hotel but badly let down by poor staffing. The hotel and room were lovely. Well maintained, good furniture, clean, quiet, and great blackout curtains. Beds were comfy. But woeful lack of staff for breakfast. Gave up after 30 mins and did without. Had to leave without even getting a coffee. Why hotels scrimp on such small sums - ruined the whole experience. It was a busy day but entirely predictable and everyone I spoke to who had the same issue has booked months ago. It’s a uni town - plenty of people want work! No excuse.
Stayed 1 night in May 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really helpful staff, looked after our bags before check in and after check out which made a big difference to our stay. Room was lovely, great location for sightseeing Exeter.
Stayed 2 nights in May 2025

6/10 Okay

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at The indigo hotel in Exeter

Overall the staff were excellent! Unfortunately we had a mix up and our room which was over booked but we were put in a very nice room and complimentary breakfast was offered. The Spa was lovely too. Big downside was the parking. Very expensive in the local multi story £16.50 for 24 hours
Stayed 3 nights in May 2025

6/10 Okay

Ron

Liked: Property conditions & facilities, room comfort
Excellent location and comfortable bed. Poor breakfast and services. Had to request for room to be cleaned at 5 pm.
Stayed 2 nights in May 2025

10/10 Excellent

gaynor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully kept, central to everything and very helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Keil

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 1 night in May 2025

8/10 Good

simon

Liked: Cleanliness, staff & service, property conditions & facilities
The only downside with this property is becketts, the bar on the roof… it just feels like a missed opportunity. The staff were not too familiar with the drinks and unfortunately the cocktails tasted plastic… pre made in a bottle not freshly made to order… the view is amazing… if they can sort the drinks,offer proper cocktails and table service then it’s a gold mine!
Stayed 2 nights in May 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent check-in, friendly and helpful staff at reception. Well appointed rooms, spacious and interesting, quirky design features. Hot breakfast very good. Breakfast buffet and service was very poor. Breakfast served until 10 each day but by 9am not much was unavailable. It is laid out early in the morning and not replenished - one salami, one cheese and like Lidl "when it's gone, it's gone'. We, and others, were continually asking for plates, for bowls, for butter, for the milk jugs to be refilled, for jam (there was only ever one glass pot of fruitless strawberry jelly replenished from a catering tub beneath the bar -- no choice, no marmalade) and so on. Promised 'best ingredients sourced from across the British Isles'). Anchor butter and Flora margarine pats, however, do not cut it. The staff were around and about but paid no attention to buffet.
Stayed 3 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

Superb location, friendly reception staff, lovely quirky decor
Stayed 1 night in May 2025

6/10 Okay

Nathan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Weekend city break.

After trying to pick my hotel for a birthday city break getaway i decided on this one due to its location and facilities. Unfortunately as soon as I booked I got an email to inform me the Spa that is advertised is actually at an additional cost for a 2hr use of the facilities. On arrival we went to visit the rooftop bar which was great however when we returned for our later visit where they had decided to close early even though we had a table booking, the next day we tried to go again but told we couldn’t go as we didn’t have a booking, there were plenty on empty tables. I then booked using the app and was told I still couldn’t have a drink even though I had now actually made a reservation. The breakfast was of a good standard but we were left for nearly 30 minutes without anyone asking our order and the Continental section was also empty, it seemed the staff that did the table service also did all the room service too which were getting a priority, my second visit wasnt much better with lack of choice and even a staff member just stood watching the toaster bellow smoke out of it. The bar in reception was great but closes extremely early and again only had one staff trying to mange it all with the roof top bar taking most their stock so left unavailable drinks down stairs and we weren't allowed up stairs. On check out they had the wrong card/bill attached to my room so tried to charge me again, the lack of management skills are unfortunately showing through
Stayed 2 nights in May 2025

10/10 Excellent

Lucy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and quiet bed. Loved the decor as it reflected the history of the building.
Stayed 1 night in May 2025

8/10 Good

Dominic

Stayed 1 night in May 2025

10/10 Excellent

Stuart

Stayed 2 nights in May 2025

6/10 Okay

Christian

Stayed 1 night in Apr 2025