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Mercure Exeter Southgate Hotel

Property class: 4

Photo gallery for Mercure Exeter Southgate Hotel

A hot tub area with a pool, metal railings, and a ceiling with structural beams.
A gym with a row of dumbbells, a weight machine, and large windows with a purple-lit interior.
A hotel lobby with a reception desk, a chandelier, and a bar area.
A hotel lobby with a tufted black sofa, a wooden table with a vase and salt and pepper shakers, and a view into the kitchen area.
A spacious lobby with a chandelier, seating area, and a view into the dining area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$189
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
Southernhay East, Exeter, England, EX1 1QF
  • Place, Exeter's Historic Quayside
    ‪1 min walk‬
  • Place, Exeter Cathedral
    ‪5 min walk‬
  • Place, University of Exeter
    ‪16 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪15 min drive‬

Room options

View all photos for Classic Twin Room, 1 Double Bed

A hotel room with two beds, a desk, a chair, a television, and a red pendant light.

Classic Twin Room, 1 Double Bed

8.6 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a small round table.

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Classic)

A hotel room with a wooden headboard, a bedside table with a lamp, a bed, a red patterned armchair, and a door with a floral curtain.

Family Room, 1 Double Bed (Classic)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Accessible

A hotel room with a wooden headboard, a bedside table with a lamp, a bed, a red patterned armchair, and a door with a floral curtain.

Classic Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed, Accessible

A hotel room with a wooden headboard, a bedside table with a lamp, a bed, a red patterned armchair, and a door with a floral curtain.

Privilege, Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room

A hotel room with a large bed, a desk with a chair, a TV, and a bathroom.

Privilege, Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

About the area

Exeter

A family-friendly stay in the heart of Exeter awaits you at Mercure Exeter Southgate Hotel. Within steps you'll find Cygnet New Theatre and Exeter's Historic Quayside within a short 5-minute stroll. Highlights at this hotel include a restaurant, an indoor swimming pool and a gym. .Gate House Restaurant is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and sauna. 151 square feet (14 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and a snack bar/deli. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .In proximity to this 4-property class Exeter hotel you'll find Dartmoor National Park.

What's nearby

  • Exeter's Historic Quayside - 1 min walk - 0.2 km
  • Exeter Cathedral - 5 min walk - 0.4 km
  • Royal Albert Museum and Art Gallery - 8 min walk - 0.7 km
  • University of Exeter - Saint Luke's Campus - 11 min walk - 0.9 km
  • University of Exeter - 16 min walk - 1.4 km

Getting around

  • Exeter Central Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 25 min drive

Restaurants

  • ‪The Prospect Inn - ‬5 min walk
  • ‪Venezia Exeter - ‬9 min walk
  • ‪Ship Inn - ‬6 min walk
  • ‪The Chevalier Inn - ‬6 min walk
  • ‪Rockfish - ‬9 min walk

About this property

Mercure Exeter Southgate Hotel

As a guest of Mercure Exeter Southgate Hotel, you'll find an indoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 151 square feet (14 square metres) and includes conference space. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the family-friendly Mercure Exeter Southgate Hotel. Parking is available for a fee.

This 4-star Exeter hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 3 levels
  • Conference rooms
  • 151 sq ft of conference space
  • 14 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Exeter Southgate Hotel offers 156 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Bar (on property)
Leonardo Hotel Exeter
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,001 reviews
The price is NZ$165
includes taxes & fees
27 Sept - 28 Sept
Leonardo Hotel Exeter

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 16 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gate House Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 151 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (112 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free minibar (limited items)

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.50 per person
  • Self-parking fee: GBP 16.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Exeter Mercure Southgate

Exeter Southgate

Exeter Southgate Hotel

Mercure Exeter

Mercure Exeter Southgate

Mercure Exeter Southgate Hotel

Mercure Hotel Exeter

Mercure Southgate

Mercure Southgate Hotel

Southgate Exeter

Accor Southgate Exeter

Mercure Exeter Southgate Hotel Devon

Mercure Exeter Southgate

Mercure Exeter Southgate Hotel Hotel

Mercure Exeter Southgate Hotel Exeter

Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

What is the cancellation policy at Mercure Exeter Southgate Hotel?

Mercure Exeter Southgate Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Exeter Southgate Hotel?

As of 11 Sept 2026, prices found for a 1-night stay for 2 adults at Mercure Exeter Southgate Hotel on 27 Sept 2026 start from NZ$189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Exeter Southgate Hotel?

Yep, Mercure Exeter Southgate Hotel has a self car park for GBP 16.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Mercure Exeter Southgate Hotel?

The closest beach to Mercure Exeter Southgate Hotel is Dawlish Warren Beach (14.2 km).

Does Mercure Exeter Southgate Hotel have a pool?

Yep, and guests love it! Mercure Exeter Southgate Hotel has an indoor pool.

What luxury perks are available at Mercure Exeter Southgate Hotel?

Mercure Exeter Southgate Hotel features a health club, an indoor pool and 1 hot tub.

Is Mercure Exeter Southgate Hotel family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as highchairs in the guestrooms, it's no surprise that Mercure Exeter Southgate Hotel is a hit with families.

Does Mercure Exeter Southgate Hotel serve breakfast?

Yep, our guests adore the English brekkie here! Available weekdays between 6:30 AM and 10:00 AM and on weekends from 7:30 AM to 11:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Mercure Exeter Southgate Hotel?

No, Mercure Exeter Southgate Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Exeter Southgate Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Mercure Exeter Southgate Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Exeter Southgate Hotel?

Dogs are welcome at Mercure Exeter Southgate Hotel, with food and water bowls on offer.

Mercure Exeter Southgate Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 422 out of 1001 reviews
Rating 8 - Good. 296 out of 1001 reviews
Rating 6 - Okay. 166 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly, accommodating staff in a great central location and close to some lovely places to eat.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ai-Linh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistently good hotel with great facilities
Stayed 1 night in May 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay. Conveniently located!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel with parking and a good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jennifer

Very nice hotel and lovely breakfast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was superb and staff are so freindly
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good central location with onsite parking. Friendly staff and comfy rooms
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so much more friendly then last year's stay they even the breakfast was loads better then last year.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

COLIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a lovely stay again this visit
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, excellent location. Lovely pool
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly nice pool and sauna
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the centre of the city. Great facilities
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Great hotel and very accommodating.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the gym, pool and facilities. Excellent location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Spacious room with huge, comfortable bed. Would definitely stay again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, amazing location and spa.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

sara

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, Clean room, Good breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Great staff, good location
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

A c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the air con was broken- but they did provide free bottled water and 2 fans.
Stayed 1 night in May 2026
Verified review

6/10 Okay

vanessa

Liked: Staff & service
Disliked: Property conditions & facilities
Property in need of refresh, were advertising refit coming. Unfortunately AC broken on hottest week on record then pool closed due to chlorine issue. Staff helpful with water and fans. Food and drink prices bit high but hotel in great location for shopping and attractions.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at the hotel and would stay again. We didn’t get chance to use any of the leisure facilities but hopefully next time we will.
Stayed 1 night in Mar 2026