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Hilton Hotel Tahiti

4.0 star property
Resort with 4 restaurants, near Papeete Market

Photo gallery for Hilton Hotel Tahiti

Relax by the serene pool surrounded by palm trees and a thatched-roof structure.
Creator video
Enter a tranquil oasis with a thatched-roof building surrounded by lush tropical vegetation and lantern-style structures.
Relax in this inviting living room with a comfortable sofa, wicker chair, and stunning garden views.
Stunning interior with a high ceiling, spiral staircase, and large windows.

Popular amenities

The current price is NZ$740
includes taxes & fees
7 Aug - 8 Aug

Explore the area

Map
Auae Faaa, Faaa, Windward Islands, 98713
  • Jardins de Paofai
    ‪13 min walk‬
  • Papeete Market
    ‪2 min drive‬
  • Port de Papeete
    ‪3 min drive‬
  • Papeete (PPT-Tahiti Faaa Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Residence)

55-inch LED TV with cable channels, TV

Suite, 1 King Bed (Residence)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
LED TV
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Sofa bed
  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View

7.6 out of 10
Good
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LED TV
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Royal Suite, 1 King Bed, Ocean View (Hina)

1 bedroom, in-room safe, desk, laptop workspace

Royal Suite, 1 King Bed, Ocean View (Hina)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 107 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 86 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed with Sofa bed, Ocean View (Hiro)

Minibar

Royal Suite, 1 King Bed with Sofa bed, Ocean View (Hiro)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 184 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed (Penthouse Suite)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Penthouse Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Ocean View

Premier Room, 1 King Bed, Ocean View | Living area

Premier Room, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Grand Balcony Room

Grand Balcony Room | View from room

Grand Balcony Room

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 57 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(57 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Sofa bed
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the area

Faaa

At Hilton Hotel Tahiti you'll be within a 20-minute stroll of Jardins de Paofai and Robert Wan Pearl Museum. Highlights at this resort include 4 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, Moevai, serves local and international cuisine and is open for breakfast and dinner. Vaipuna Pool Bar is the resort's own cocktail bar. Enjoy the gym, pool cabanas and pool loungers. Plus you'll find a snack bar/deli, a business centre and concierge services. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Faaa resort include Papeete Market and Port de Papeete.
View more Resorts in FaaaOpens in a new window

What's nearby

  • Jardins de Paofai - 13 min walk - 1.2 km
  • Robert Wan Pearl Museum - 17 min walk - 1.4 km
  • Papeete Market - 2 min drive - 2.3 km
  • Papeete Ferry Terminal - 3 min drive - 3.0 km
  • Port de Papeete - 3 min drive - 3.0 km

Getting around

  • Papeete (PPT-Tahiti Faaa Intl.) - 9 min drive

Restaurants

  • ‪Meherio Tahitian Bistro - ‬4 min drive
  • Heiva Lounge Bar
  • ‪Le Retro - ‬2 min drive
  • ‪L'annexe - ‬3 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Hilton Hotel Tahiti

Resort with 4 restaurants, near Papeete Market
Hilton Hotel Tahiti offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A business centre and 4 meeting rooms are available. Event space at this resort measures 8073 square feet (750 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at Hilton Hotel Tahiti. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Faaa resort.

  • 200 guestrooms or units
  • 4 dining venues
  • Conference rooms
  • 8073 sq ft of conference space
  • 750 sq. m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar by the pool
Hilton Hotel Tahiti offers 200 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and coffee/tea makers. A pillow menu is available. 55-inch LED televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments.

Languages

English, French

Similar properties

Relax by the pool surrounded by palm trees and lounge chairs.

InterContinental Resort Tahiti by IHG

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.3 out of 5, Excellent, 1,000 reviews
The price is NZ$799
includes taxes & fees
4 Aug - 5 Aug
InterContinental Resort Tahiti by IHG

Property amenities

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; XPF 5,000 to 6,600 for adults and XPF 2,500 to 3,000 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Strada
  • Moevai
  • San
  • Taitea Brasserie
  • Vaipuna Pool Bar

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • 8,073 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Hotel Tahiti

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: XPF 150.00 per person, per night
  • Resort fee: XPF 1356 per accommodation, per night
The resort fee includes:
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately XPF 5000 to 6600 for adults and XPF 2500 to 3000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay, Google Pay and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Tahiti Resort
Hilton Hotel Tahiti Faaa
Hilton Hotel Tahiti Resort
Hilton Hotel Tahiti Resort Faaa

Frequently asked questions

What is the cancellation policy at Hilton Hotel Tahiti?

Hilton Hotel Tahiti offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Hotel Tahiti?

As of 31 Jul 2025, prices found for a 1-night stay for 2 adults at Hilton Hotel Tahiti on 7 Aug 2025 start from NZ$713.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Hotel Tahiti?

Yep, Hilton Hotel Tahiti has a free self car park.

Are there any beaches close to Hilton Hotel Tahiti?

The closest beach to Hilton Hotel Tahiti is Point Venus Black Sand Beach (11.1 km).

Is there a spa on site at Hilton Hotel Tahiti?

Yep, there is an onsite spa at Hilton Hotel Tahiti. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hilton Hotel Tahiti have a pool?

Yep, and guests love it! Hilton Hotel Tahiti has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Hilton Hotel Tahiti?

Hilton Hotel Tahiti features a full-service spa, an outdoor pool and 4 restaurants.

Is Hilton Hotel Tahiti family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Hilton Hotel Tahiti is a hit with families.

Does Hilton Hotel Tahiti serve breakfast?

You bet, buffet breakfast is offered weekdays from 6:30 AM to 10:30 AM and weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Hotel Tahiti?

No, Hilton Hotel Tahiti does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Hotel Tahiti?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Hotel Tahiti?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Hotel Tahiti?

No, pets and service animals are not allowed.

Hilton Hotel Tahiti Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 549 out of 842 reviews
Rating 8 - Good. 166 out of 842 reviews
Rating 6 - Okay. 71 out of 842 reviews
Rating 4 - Poor. 33 out of 842 reviews
Rating 2 - Terrible. 23 out of 842 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at
Stayed 4 nights in Apr 2025

10/10 Excellent

AMY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful. We especially enjoyed the ease of parking and coming and going as you please.
Stayed 2 nights in Apr 2025

10/10 Excellent

Liliana

Liked: Amenities
Wonderful location a few minutes from the airport.
Stayed 6 nights in Apr 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in an overwater bungalow. The property shows some signs of wear but was very comfortable -- and you can't beat the location. So much fun to walk outside and drop into the water!
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice place to spend the day before flying out. Pool was awesome and the live band they had playing was incredible
Stayed 1 night in Apr 2025

6/10 Okay

Pam

Liked: Cleanliness
We arrived at 4:00 am after an overnight flight. We were not willing to pay the $375 they wanted to check in early. They told us we were not welcome to wait on the property. They could not tell us of anything that was open, where we could go to get something to eat. I guess you are just supposed to wonder the streets, in the dark in a city we had never been to before. The night staff was very unhelpful.
Stayed 3 nights in Feb 2025

8/10 Good

Suan Tong

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ilona

Stayed 2 nights in Apr 2025

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, perhaps the best in Tahiti. Far better than even IHG. Food was excellent. Facilities, furnishings all brand new, modern and stylish. Room was modern, cozy and very stylish. Staff was very pleasant. Did I say how excellent the food is? Great views of the S Pacific. Highly recommend. Only negatives… waiting for towel person to appear every time, not enough chaise lounges around the pool deck, some bar staff acknowledged but had to be reminded/re-requested for a beer or water. Gym and spa very nice also.
Stayed 1 night in Apr 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from our balcony and the pool and grounds were beautiful! It was a quick taxi ride (or longer walk) into town, and there is a shopping center conveniently located across the street. We also really enjoyed the live music in the evenings.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Joy

Stayed 7 nights in Mar 2025

10/10 Excellent

clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

8/10 Good

kate

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad for airport stopovers but not ideal for longer stays unless on budget
Stayed 1 night in Mar 2025

10/10 Excellent

Thi Kieu Tien

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Seth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We LOVED the property. But the food is VERY expensive, $110 USD for breakfast for two. The drinks are also WAY overpriced, as are all three restaurants ($160-200 USD for dinner for two with a single drink for myself, my wife had water)
Stayed 3 nights in Mar 2025

8/10 Good

Nevrik

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Nati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton was centralling located and walkable to some establishments. Very clean, great view , very friendly staff. We had a very nice room with ocean view facing Moorea. Landscape around the property is amazing. Will definitely stay again if we happen to be around the area. Highly recommended.
Stayed 4 nights in Feb 2025

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Site was beautiful and convenient. Rooms are well equipped. With two exceptions, staff was borderline rude. The exceptions were the baggage handler and the lobby bar attendant who worked the night we arrived. Both were friendly and helpful. In general, the check in staff acted as if we were a bother. The restaurant manager followed us around as we tried to decide in which of 3 food venues we wanted to eat. The concierge was never available. We might stay again for 1 night coming or going but never for 5 nights. Also, as we had booked with Expedia, they all but ignored my Hilton Honors status.
Stayed 5 nights in Mar 2025

10/10 Excellent

Phyllis

Travelled with partner
Liked: Amenities
Beautiful property, great view room, helpful front desk.
Stayed 2 nights in Mar 2025

6/10 Okay

Rembert, gray

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Mostly typical quality Hilton tropical property, except the wait staff around the pool areas and pool bar were difficult and not helpful. Three bartenders would look at me but none would help me for 5-10 minutes and I was the ONLY customer! This happened multiple times and everyone was complaining about this. It could take 15-20 minutes to get a drink with 3 customers and 4 staff behind bar. They were not interested in helping the customers. Dinners at the restaurant were not much better. Otherwise the property and was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarauniya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025