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Matala Bay Hotel

3.0 star property
Comfortable hotel with bars/lounges and seasonal outdoor pool

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Photo gallery for Matala Bay Hotel

Seasonal outdoor pool, open 6:00 AM to 11:30 PM, pool umbrellas
Front of property
Deluxe Quadruple Room (Family-Open Plan)
Daily buffet breakfast (EUR 10 per person)
Reception
Reviews
7.8

Good

Popular amenities

  • 24/7 front desk24/7 front desk24/7 front desk
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • PoolPoolPool
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Matala, Faistos, Crete Island, 70200
  • Popular LocationBeach of Matala5 min walk
  • Popular LocationRed Beach18 min walk
  • Popular LocationCaves of Matala1 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)62 min drive

Room options

View all photos for Deluxe Quadruple Room (Family-Open Plan)

Deluxe Quadruple Room (Family-Open Plan)

Deluxe Quadruple Room (Family-Open Plan)

8/10 Very good

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Deluxe Triple Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Triple Room

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

8.3/10 Very good

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

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About the area

Matala

A family-friendly stay in Faistos awaits you at Matala Bay Hotel. Within just a 10-minute stroll, you'll find Beach of Matala and Roman Caves. Highlights at this Mediterranean hotel include 2 bars/lounges, 2 coffee shops/cafes and a restaurant. .For a drink, you can stop by the hotel's own poolside bar. Enjoy the seasonal outdoor swimming pool and kids' swimming pool as well as access to bike hire and a playground. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is available. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 3-property class Faistos hotel, you'll be 1.5 km (1 mi) from Red Beach and 3.8 km (2.4 mi) from Komos Beach.

What's nearby

  • Beach of Matala - 5 min walk
  • Red Beach - 18 min walk
  • Caves of Matala - 1 min drive
  • Komos Beach - 5 min drive
  • Matala Caves - 12 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 63 min drive

Restaurants

  • 365 ALL DAY Restaurant - 4 min walk
  • Plaka Seafood Restaurant - 9 min walk
  • Port Side Matala - 8 min walk
  • Scala - 10 min walk
  • Boho - 7 min walk

About this property

Matala Bay Hotel

Comfortable hotel with bars/lounges and seasonal outdoor pool
Matala Bay Hotel offers its guests a seasonal outdoor pool and a children's pool. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the family-friendly Matala Bay Hotel. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Faistos hotel.

  • 75 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 bars or lounges
  • 2 coffee shops
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Matala Bay Hotel offers 75 accommodations with a safe and a hairdryer. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead.

This Faistos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available for a fee: EUR 10 for adults and EUR 5 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 15
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Garden
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Massage

More

  • 2 buildings
  • 5 floors
  • Communal living room
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 6:00 AM to 11:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Matala Bay Hotel
Matala Bay Hotel Faistos
Matala Bay Faistos
Matala Bay Hotel Hotel
Matala Bay Hotel Faistos
Matala Bay Hotel Hotel Faistos

Frequently asked questions

What is the cancellation policy at Matala Bay Hotel?

Matala Bay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Matala Bay Hotel?

Yep, Matala Bay Hotel has a free self car park, free extended parking and free RV/bus/truck parking.

Are there any beaches close to Matala Bay Hotel?

Yep, Matala Bay Hotel is a short 5-minute walk from Beach of Matala. Fun beach activities include snorkelling, scuba diving and fishing.

Does Matala Bay Hotel have a pool?

Matala Bay Hotel has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 11:30 PM (Seasonal outdoor pool open from April to October).

Is Matala Bay Hotel family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Matala Bay Hotel is a hit with families.

Does Matala Bay Hotel serve breakfast?

Yep, buffet brekkie is available daily.

Is there a free airport shuttle available at Matala Bay Hotel?

No, Matala Bay Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Matala Bay Hotel?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Matala Bay Hotel?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Matala Bay Hotel?

No, pets are not allowed.

Matala Bay Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 92 reviews" "
Rating 8 - Good. 37 out of 92 reviews" "
Rating 6 - Okay. 13 out of 92 reviews" "
Rating 4 - Poor. 5 out of 92 reviews" "
Rating 2 - Terrible. 8 out of 92 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Liliana

Travelled with family
Liked: Cleanliness
Location of the hotel was good and it had a pool which was useful on windy days and unusual for the area. The food at breakfast was very repetitive, however it was nice to have fresh yogurt and honey. At dinner, no soft drinks or water were provided which is the first time we’ve ever encountered this on a half board package. If we wanted water, we had to buy a 500 ml bottled water for 1€ which was 25 cents in local stores. The room was a nice and beds were made everyday, although linen and towels could have been changed more often. Not all staff were friendly and made us feel uncomfortable at times.
Stayed 11 nights in Jun 2023

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Matala
The room was basic and a little dated, although the bathroom had been upgraded and was very nice. I was disappointed there was no tea/coffee making facilities in the room. Pool and restaurant were both lovely. Breakfast choices were excellent and varied. All in all a great stay.
Stayed 2 nights in Jun 2023

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Pool is good, rooms are clean, it's a bit dated and showing it's age, some repairs are needed, shower tap fell off, airco rattles, bannisters are badly fixed, broken tiles. Some staff are sometimes very rude.
Stayed 8 nights in Sep 2022

8/10 Good

Alessia

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice pool, good position. Good breakfast. However, the room is very small and the airconditioning was stinking. All in all good value.
Stayed 4 nights in Jul 2022

10/10 Excellent

Orsolya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to the beach.
The hotel is close to the beach. The hotel has own parking area. There is an elevator in the hotel. The rooms were clean, the staff was very nice. The breakfast and the dinner was tasty. This hotel was good choice for us. I recommend it for visiting Matala.
Stayed 2 nights in Jul 2022

10/10 Excellent

David

Stayed 1 night in Jun 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bright & very handy hotel
Very clean & bright hotel only 7 minutes walk away from Matala beach. Helpful staff, nice pool & great Cretan entertainment on the Saturday night made this a very pleasant 2 night stay. Breakfast was provided too
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Nice pool. Good breakfast buffet. Walkable to the beach and everything. I would stay here again.
Stayed 2 nights in Jul 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021