"Perfect spot for any trip at falls weather it be active or relaxing. So bloody good " More
You can enjoy an LCD TV with digital channels, and each apartment features a washer/dryer, free WiFi, and a DVD player. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Premium bedding, a coffee/tea maker, and a hair dryer are also available. Housekeeping is not available.
At the apartment building's own lounge bar, you can stop for a drink. Along with ski-in ski-out access, this apartment building offers onsite ski rentals, ski storage, and ski passes. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. There's also self parking, along with the convenience of a ski shuttle.
17 Jul. 2017 by Melissa Moon
Dear Chelsea, I'm really disappointed and surprised by your review, you didn’t express any of this to me at any time throughout your stay or upon departure. Your comments provide a very negative view of our business and are in no way reflective of the service and product we provide. I find it hard to understand how you don’t believe you received an upgrade when the apartment you stayed in had an extra bedroom, extra bathroom, balcony and a larger dining/living area. This is the upgrade (and with an extra bedroom) that I described in my email to you so I’m not sure what else you were expecting. And your comment “she had not only taken away the reason why I booked the original room”, I can only assume you meant the spa bath as this is the only feature which differs between the apartments. I did clearly mention in my email to you that the upgrade apartment did not have a spa bath so you were aware of this before choosing to take the upgrade. You did have the choice to keep your original booking. Yes, I did request, in what I thought was a friendly manner, that you didn’t use the fourth bedroom/ensuite as the upgrade didn’t include this. I think this is quite fair especially seeing as there were only two couples and 1 child and 1 baby in a complimentary portacot so there was more than enough space for your group. I’m sorry that your child was unwell but unfortunately our policy is that we are unable to provide late check-outs when we have an arrival into the apartment on the same day. This apartment does actually take 9 – 10 labour hours to clean and make all of the beds and with our housekeeping staff already scheduled for changeover days it is difficult to accommodate all late check-out requests. Wherever possible we do provide late check-outs but the reality is that it’s not always possible to accommodate every single guest’s needs.
This apartment's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences like ski storage, ski equipment rentals, and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the apartment's bar. Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. For a fee, parking is available. This 4-star Falls Creek apartment is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Altitude Apartments offers 7 accommodations with washers/dryers and DVD players. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers. This Falls Creek apartment provides complimentary wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.
Altitude Apartments has a restaurant on site.
Special check-in instructions:
Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.
To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
