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Palais Sheherazade & Spa

5.0 star property
Luxury Fes riad in Fes El Bali with 2 restaurants

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Palais Sheherazade & Spa

Photo gallery for Palais Sheherazade & Spa

Indoor pool, outdoor pool
Indoor pool, outdoor pool
Royal Suite | Living area
2 restaurants, breakfast, lunch, dinner served; Moroccan cuisine
Senior Suite | Bathroom

Overview of Palais Sheherazade & Spa

Reviews
8.0

Very good

Popular amenities

  • Spa
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant

Check out the area

Map
23 Arsat Beniss Douh, Medina, Fes, 30200
  • Popular LocationBlue Gate8 min walk
  • Popular LocationPlace Bou Jeloud11 min walk
  • Popular LocationZaouia Sidi Ahmed Tijani16 min walk
  • AirportFes (FEZ-Saiss)32 min drive

Room options

View all photos for Senior Suite

Senior Suite

Senior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Frette Italian bed sheets
Separate bedroom
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Vizir

Suite Vizir | Living room

Suite Vizir

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Frette Italian bed sheets
Separate bedroom
  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ambassador Suite

Ambassador Suite | Living area

Ambassador Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Frette Italian bed sheets
  • 95 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Frette Italian bed sheets
Separate bedroom
  • 30 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

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About the area

Fes

A luxury stay in Fes awaits you at Palais Sheherazade & Spa. Within just a 10-minute stroll, you'll find Dar Batha Museum and Water Clock. Highlights at this boutique riad include 2 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to SSPA FES ANNE SEMONIN can include hot stone massages and sports massages along with detox wraps, body wraps and aromatherapy. The restaurant, Gastronomique marocain, serves Moroccan cuisine. The riad's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, Turkish bath/hammam and steam room. Plus you'll find free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free continental breakfast is offered between 8:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Fes El Bali riad include Medersa Bou-Inania and Blue Gate.
View more Riads in FesOpens in a new window

What's nearby

  • Medersa Bou-Inania - 8 min walk
  • Blue Gate - 8 min walk
  • Place Bou Jeloud - 11 min walk
  • Jardin Jnan Sbil - 15 min walk
  • Zaouia Sidi Ahmed Tijani - 16 min walk

Getting around

  • Fes Station - 9 min drive
  • Fes (FEZ-Saiss) - 31 min drive

Restaurants

  • Le Tarbouche - 11 min walk
  • Fondouk Bazaar - 12 min walk
  • Café Clock - 8 min walk
  • The Ruined Garden - 7 min walk
  • Palais Shazam ! - 12 min walk

About this property

Palais Sheherazade & Spa

Luxury Fes riad in Fes El Bali with 2 restaurants
Palais Sheherazade & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A steam room, a rooftop terrace, and spa services are also featured at the luxury Palais Sheherazade & Spa. A round-trip airport shuttle and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Fes riad.

  • 24 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Beauty salon
  • Computer for guest use
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Palais Sheherazade & Spa offers 24 accommodations with minibars and a safe. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the riad's full-service spa, SSPA FES ANNE SEMONIN. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Parking on site (MAD 20 per day)
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gastronomique marocain
  • Restaurant panoramique

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa tub
  • Sports massages
  • Turkish bath

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Frette Italian sheets

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palais Sheherazade & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: MAD 400.00
  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1200
  • New Year's Eve (31 December) Gala Dinner per child: MAD 600 (up to 12 years old)
  • A tax is imposed by the city: MAD 41.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MAD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palais Sheherazade
Palais Sheherazade Fes
Palais Sheherazade Hotel
Palais Sheherazade Hotel Fes
Riad Sheherazade Fes
Riad Sheherazade Hotel Fes
Palais Sheherazade & Spa Fes
Palais Sheherazade & Spa Riad
Palais Sheherazade & Spa Riad Fes

Frequently asked questions

What is the cancellation policy at Palais Sheherazade & Spa?

Palais Sheherazade & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palais Sheherazade & Spa?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Palais Sheherazade & Spa on 12 May 2024 start from NZ$258.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palais Sheherazade & Spa?

Yep, Palais Sheherazade & Spa has a self car park for MAD 20 per day. Onsite parking is limited.

Is there a spa on site at Palais Sheherazade & Spa?

Yep, SSPA FES ANNE SEMONIN is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Palais Sheherazade & Spa have a pool?

Palais Sheherazade & Spa has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Palais Sheherazade & Spa?

Palais Sheherazade & Spa features a full-service spa, an outdoor pool and an indoor pool.

What makes Palais Sheherazade & Spa a romantic place to stay?

A hot tub and a lounge bar, as well as Frette Italian sheets in the guestrooms, all help set the scene for a romantic weekend at Palais Sheherazade & Spa.

Is Palais Sheherazade & Spa family-friendly?

You bet! With amenities like laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise Palais Sheherazade & Spa is a hit with families.

Does Palais Sheherazade & Spa serve breakfast?

You bet, complimentary continental breakfast is on offer daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Palais Sheherazade & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Palais Sheherazade & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Palais Sheherazade & Spa?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Palais Sheherazade & Spa?

No, pets and service animals are not allowed.

Palais Sheherazade & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 77 out of 154 reviews" "
Rating 8 - Good. 33 out of 154 reviews" "
Rating 6 - Okay. 19 out of 154 reviews" "
Rating 4 - Poor. 13 out of 154 reviews" "
Rating 2 - Terrible. 12 out of 154 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful room and comfortable. I missed breakfast but the staff was gracious and made my breakfast anyway. Such a lovely place with a great tub.
Stayed 1 night in Nov 2023

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 3 nights in Sep 2023

2/10 Terrible

Zineb

Disliked: Staff & service
Stayed 1 night in Apr 2023

6/10 Okay

Alanna

Disliked: Staff & service
Guide from a desert tour called all the riads and this one was the only one who refused to send someone to meet the van. From what I understand it was the owner. Considering how confusing the ages medina is this was a shock. Check in was good, facilities are beautiful at first sight. There was a lot of dust and some dead flies in the room. The shower head was broken, it would spray in all directions. Water was lukewarm, unfortunate with the huge tub in the bathroom. I went out for dinner and drinks the first night and when I returned I couldn’t get back in. I used the buzzer 4 times. Thankfully I was with a friend and his family had an extra room. Otherwise I would have been stranded as a solo female traveller. When I returned the next day I couldn’t find any staff to speak with about this. When I returned from a tour of Fez at 6pm my room hadn’t been cleaned. I had a full garbage and no more toilet paper. On my last day I tried to bathe, the shower head broke completely. When I went to check out I couldn’t find someone at first. The best staff member was this gentleman. I mentioned I needed to get a taxi to the train station and he actually took me there. Honestly, it’s kind of odd here, it’s empty most of the time, including empty of staff. I find it frustrating that I paid for two nights and couldn’t even enter my first night. Overall…beautiful spot but needs updating and more cleaning. Service is lacking.
Stayed 2 nights in Sep 2022

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would go back in a heartbeat! Great place!
The stay here was an amazing experience. The staff are kind and helpful.The food was sooo good and their house wine was perfect with the meals! The pools felt great after long hot days, the patio with the desert breeze was wonderful at night. The internet worked in public areas but we didn’t mind because it was so pleasant to just sit and enjoy the ambience. Rooms are clean and air conditioned. Just be aware the portions of food are so large you’ll be stuffed!
Stayed 1 night in May 2022

8/10 Good

Su

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

sudhir

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Imad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
It’s just ok
The hotel is unique in the sense that it’s an old palace. But because it was original, things were a bit dated. The restaurant area was nice but the food was overpriced and was just ok. The service was also just ok because they forgot certain things when we asked them to set something up. We ended up paying more for dinner because the waiter kept pushing us to get more things and misunderstood us and brought us stuff extra. Reception area was not easy to find. The best part is that this place is pretty close to the blue gate and entry to the Medina. Other than that, it’s definitely overpriced for what you get.
Stayed 3 nights in Aug 2019