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Riad Zitouna

2.5 star property

Photo gallery for Riad Zitouna

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Standard Double Room | Room amenity
Interior
Deluxe Suite, Ensuite, Pool View (Suite de Luxe)
Suite, Ensuite, Pool View (Zitouna)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View map
5 Derb Rami Zkak Labghal, Fes, 30000
  • Place, Moulay Idriss II Mausoleum
    ‪5 min walk‬
  • Place, Zaouia Sidi Ahmed Tijani
    ‪7 min walk‬
  • Place, Blue Gate
    ‪10 min walk‬
  • Airport, Fes (FEZ-Saiss)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Prestige)

Double Room (Prestige) | Bathroom

Double Room (Prestige)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ensuite, Pool View (Zitouna)

Suite, Ensuite, Pool View (Zitouna)

Suite, Ensuite, Pool View (Zitouna)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Suite, Ensuite, Pool View (Suite de Luxe)

Deluxe Suite, Ensuite, Pool View (Suite de Luxe)

Deluxe Suite, Ensuite, Pool View (Suite de Luxe)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

Deluxe Double Room, Ensuite, Courtyard View (Tombouctou)

  • 40 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

About the area

Fes

At Riad Zitouna you'll be within steps of Talisman Art Gallery and Sidi Moussa Tannery. Highlights at this riad include free breakfast (local cuisine), a restaurant and a rooftop terrace. .This smoke-free riad offers free WiFi in public areas, a 24-hour front desk and a library. Additionally, you'll find a children's swimming pool, a terrace and a garden. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Sights within a 15-minute walk of this Fes El Bali riad include Moulay Idriss II Mausoleum and Place R'cif.
View more Riads in FesOpens in a new window

What's nearby

  • Moulay Idriss II Mausoleum - 5 min walk - 0.5 km
  • University of Al Quaraouiyine - 6 min walk - 0.6 km
  • Zaouia Sidi Ahmed Tijani - 7 min walk - 0.6 km
  • Blue Gate - 10 min walk - 0.8 km
  • Place Bou Jeloud - 13 min walk - 1.1 km

Getting around

  • Fes Station - 11 min drive
  • Fes (FEZ-Saiss) - 30 min drive

Restaurants

  • ‪cafe rsif - ‬6 min walk
  • ‪Restaurant Ryad Nejjarine - ‬6 min walk
  • ‪Palais La Médina - ‬8 min walk
  • ‪Fondouk Bazaar - ‬7 min walk
  • ‪Dar Tagine - ‬4 min walk

About this property

Riad Zitouna

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. A children's pool, a rooftop terrace, and a library are also featured at Riad Zitouna.

This Fes riad is smoke free.

  • 1 building
  • 6 guestrooms or units
  • 2 levels
  • Built in 2009
  • Local cuisine
  • Breakfast available (free)
  • Terrace on the roof
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Garden
  • No smoking on site
  • Dining venue
Riad Zitouna offers 6 accommodations with a safe and a hairdryer. This Fes riad provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; reservations required
  • Return airport shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Children's pool
  • Library

Family friendly

  • Children's pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard.

We should mention

  • Alcohol isn't served at Riad Zitouna.

Property is also known as

Riad Zitouna
Riad Zitouna Fes
Zitouna Fes
Riad Zitouna Fes
Riad Zitouna Riad
Riad Zitouna Riad Fes

Frequently asked questions

What is the cancellation policy at Riad Zitouna?

Riad Zitouna offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Riad Zitouna have a pool?

Riad Zitouna has a kids' pool.

Does Riad Zitouna serve breakfast?

Sure does, complimentary local cuisine breakfast is served daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Riad Zitouna?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Riad Zitouna?

Yep, you can grab a meal at Riad Zitouna's onsite restaurant.

What time are check-in & check-out at Riad Zitouna?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Riad Zitouna?

No, pets are not allowed.

Riad Zitouna Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect experience. The manager is very friendly, helpful and hospitable. The place is just what you need after the busy medina.
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

A taste of Western comfort in the Medina

This was our second experience in a riad - definitely had some pros and cons. The riad is owned by a French woman who was helpful enough. She left the management of the riad to others overnight, and was gone from about 9pm to 8am every night. The breakfasts were wonderful, though, and the riad was safe and secure. Our room had a nice big TV, which was a little odd, but a nice modern convenience. The climate control was a little off though, and the beds were a little brick-ish.

4/10 Poor

Scott, Newcastle, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing; treated like a burden not a guest!

We stayed here 23rd - 26th Feb 2012, 3 days at the end of a 9 day trip around Morocco. We were arriving late; I emailed the manager/owner about this and was told a taxi could be organised to get us from the station, and a dinner would be prepared for us. I knew this would be costly, but given our train wasnt arriving in Fes until 22h00, thought it would be the easiest option. We arrived and there was NO taxi to pick us up, so we had to negotiate our own and meander our way through the medina late at night to get there. Once there, we were served up a simply shocking meal for a number of reasons. I had realised I had forgotten to inform the manager that my travelling companion was vegetarian, and so tried ringing the Riad during the day before arrival. But to no avail, wrong number - the number listed on this website is NOT RIGHT! And so we had to simply tell her upon arrival, to which we were told "it's too late, you should've told me!" ; so we (I am not a vegetarian) were both served up with a big bowl of soup for the MAIN, and the meat/rice dish she'd prepared was nowhere to be seen; my companion said she'd be fine with a quick salad or something but this was clearly ignored! VERY overpriced at 15euros per person! And to top it off, the soup had been clearly been made with lamb stock, it reeked of mutton; so my companion couldnt eat it; it was still served to her despite her vegetarianism. A disappointing start to our stay there for certain... we couldnt believe the manageress had the audacity to still serve that soup! Breakfast was served in a lovely tiled room off the main courtyard, though the fire ought to have been on given the low February temperatures. The riad itself and the rooms were difficult to fault, it has to be said. Clean, spacious, comfortable... Though no terrace to relax and have a drink on. Breakfast was fine; your typical Moroccan continental fare. Unfortunately however, this riad's major failing is in its service. Only the manageress seems to be allowed/able to do anything; so when she's not there there's not really anyone to help you! WARNING: there is a curfew 7am-12am. this was not an issue for us, but on our last night we returned at 10:30pm to be told "I have been waiting an hour and a half for you to arrange your check-out details, I should be home by now" - totally unacceptable, very unprofessional - when a guest is paying to stay in a hotel, they should be put first; not made to feel unwelcome and resented in such a manner. Everything is at the management's convenience and not yours!! And if a curfew is not going to be stuck to, why enforce it?! This behaviour continued throughout our stay, a big shame as it tainted our enjoyment of our stay. This hotel is a PAY ON CHECKOUT hotel; this is so they can add extras on to it, and also charge you in Dirhams to make the most money as possible on the exchange rates. Unlike the very authentic Riad we stayed in in Marrakech where service was top priorirty, profit second, this place is clearly run with a sole focus on profit in mind, cashing in on the Riad trend. WARNING: there is a 3.3% charge for paying on card, something NOT mentioned on their page on hotels.com. We were constantly nagged about organising a taxi for our departure through the Riad, but this was at an inflated rate of 220 Dh, when the going rate, and the rate we paid when hailing a taxi ourselves, was only 120 Dh. With that 3.3% credit card charge, and the 30 euros robbed from us for our shocking first night meal, we generally feel very robbed by this Riad. And the Riad was only out to make money (offer of taxi and meal on arrival amongst other things). A real shame. Aesthetically a beautiful riad, with substandard service letting it down massively. Rather than being treated like special guests, we were nothing but a source of income.

10/10 Excellent

Robin, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise in Fez

This Riad is beautiful and the owners were wonderful. The Riad is in a great location, is very clean and the bed was comfortable. We originally only booked 3 nights but we had such a good time we stayed another 2. Oliver and his wife were very helpful and friendly but not intrusive.

10/10 Excellent

Mike, Colorado, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous Riad in the center of the Medina

Riad Zitouna is a wonderful place to stay in Fes. For first time guests to Fes, you will probably need Olivier to meet you at the edge of the medina to show you where the place is. The rooms are beautiful and the rooftop decks have a great view of Fes and the medina, especially at sunrise/sunset. The owners are very nice and helpful.

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super !

Samadi est un hôte très chaleureux, simple et discret et ce, même en période de jeune. Il saura vous rendre service notamment sur les conseils d'excursions et sur les choses à éviter. Le petit déjeuner est gargantuesque, je regrette une seule chose c'est de ne pas lui avoir laissé un pourboire car il le mérite vraiment, j'avais les poches vides :-( Encore merci pour ce super séjour dans cette belle ville !
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo rapporto qualità-prezzo

La permanenza al Riad non è cominciata bene perchè la nostra prenotazione di 3 notti non risultava... È stato un problema di Expedia sulle notifiche, cmq la responsabile Agnese si è fatta in quattro per trovarci un'altra sistemazione (molto carina) per la prima notte, dopodichè abbiamo passato le altre 2 notti al Riad. La struttura è ben tenuta e molto suggestiva. Sia la colazione sia la cena erano molto buone. Il personale è, oltre che gentile e disponibile, molto socievole con tutti gli ospiti. La zona non è periferica però ci sono molti disturbatori fissi agli angoli delle strade. Il nostro consiglio è imparare la strada appena si arriva per evitare di dover ricorrere ad accompagnatori improvvisati che alla fine mettono da parte i sorrisi e presentano il conto!!

10/10 Excellent

Marie-France, Avignon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riad Zitouna : en plein coeur de Fès el Bali

Nous avons passé 4 nuits dans la spacieuse chambre Marrakech au premier étage, très bon petit déjeuner et accueil sympa. Le riad est très bien situé pour faire la visite de Fès à pied et rentrer en soirée sans problème.

10/10 Excellent

Micaela, arcola IT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

un sogno

Il riad è fantastico, molto curato e ristrutturato con gusto. I proprietari sono deliziosi e gentilissimi. Noi abbiamo soggiornato in 4 con 2 figli adolescenti nella suite Timbuktu, perfetta come dimensioni e confort. La piscina e il patio sono incantevoli. Pulizia ottima. Su consiglio di un altro recensore abbiamo preferito prenotare, tramite Olivier, il recupero all'aeroporto perchè la prima volta non è facile trovare l'hotel, sebbene centralissimo nella Medina. Se pagate con carta di credito c'è un incremento di circa il 10%.