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DoubleTree by Hilton Florence Metropole

Property class: 4

Photo gallery for DoubleTree by Hilton Florence Metropole

A modern lobby with blue walls, a central seating area with sofas and chairs, and a decorative light fixture.
A modern lobby with blue walls, a red sofa, a pink armchair, and a small table with a lamp.
A modern reception area with a curved reception desk, two plush armchairs, a potted plant, and a small table with a book.
A bartender at a bar with a variety of liquor bottles in the background.
A cityscape through a window with curtains, featuring a prominent dome and a tall tower.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$259
includes taxes & fees
28 Nov - 29 Nov

Explore the area

View map
Via del Cavallaccio 36, Florence, FI, 50142
  • Place, UCI Cinemas Firenze
    ‪2 min walk‬
  • Place, Arno River
    ‪5 min drive‬
  • Place, Cascine Park
    ‪6 min drive‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a bathroom visible through an open door.

Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

A hotel room with two beds, a desk with a chair, a desk lamp, and a window with curtains.

Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a bathroom visible through an open door.

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

A hotel room with two beds, a desk with a chair, a desk lamp, and a window with curtains.

Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a nightstand with a lamp, a green chair, and a view of the city through the window.

Deluxe Room, 1 King Bed, City View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed with Sofa bed (Family)

A cityscape through a window with curtains, featuring a prominent dome and a tall tower.

Family Suite, 1 King Bed with Sofa bed (Family)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a round side table, a small round table with a vase of flowers, and a patterned armchair.

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

A modern bathroom with a freestanding bathtub, a large mirror, and a glass shower enclosure.

Executive Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Corner

A hotel room with a large bed, a nightstand with a lamp, a green chair, and a view of the city through the window.

Deluxe Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a bathroom visible through an open door.

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View, Corner

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a bathroom visible through an open door.

Executive Room, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed

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About the area

Florence

At DoubleTree by Hilton Florence Metropole you'll be 2.8 km (1.8 mi) from Arno River and 2.9 km (1.8 mi) from Cascine Park. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Luci Della Citta, serves Italian cuisine and is open for lunch and dinner. 5382 square feet (500 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning full breakfast is available. There's also self parking, along with the convenience of train pick-up service. .Attractions within a 10-minute drive of this 4-property class Florence hotel include Piazza di Santa Maria Novella and Fortezza da Basso.

What's nearby

  • UCI Cinemas Firenze - 2 min walk - 0.2 km
  • The Garden of Archimedes - 11 min walk - 1.0 km
  • Parco Fedi - 18 min walk - 1.5 km
  • Arno River - 5 min drive - 3.3 km
  • Cascine Park - 6 min drive - 2.9 km

Getting around

  • Porta al Prato Station - 7 min drive
  • Nenni - Torregalli (Lupi di Toscana) Tram Stop - 20 min walk
  • Peretola Airport (FLR) - 16 min drive

Restaurants

  • ‪La taverna di Castruccio - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪OpS - Il centro molto aperto - ‬16 min walk
  • Luci della Citta Restaurant
  • ‪Il Flamingo - ‬17 min walk

About this property

DoubleTree by Hilton Florence Metropole

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Florence Metropole. A train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

  • 1 building
  • 212 guestrooms or units
  • 15 levels
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 2004
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Florence Metropole offers 212 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Train station pick-up shuttle (surcharge) from 10:00 AM to 10:30 PM
  • Train station shuttle at scheduled times
  • Train station drop-off (surcharge)
  • Covered parking on site (EUR 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Luci Della Citta

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (5,382 square foot of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Weight limit: 75 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Covered self-parking fee: EUR 10.00 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Florence Hilton Metropole
Florence Metropole
Florence Metropole Hilton
Hilton Florence
Hilton Florence Metropole
Hilton Metropole Florence
Hilton Metropole Hotel Florence
Metropole Florence
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Florence
Doubletree by Hilton Florence Metropole Hotel Florence

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Florence Metropole?

DoubleTree by Hilton Florence Metropole offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Florence Metropole?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Florence Metropole on 28 Nov 2026 start from NZ$259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Florence Metropole?

Yep, DoubleTree by Hilton Florence Metropole has a covered self car park for EUR 10.00 per day. A self car park is also available, for a fee.

What makes DoubleTree by Hilton Florence Metropole a romantic place to stay?

A lounge bar and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Florence Metropole.

Is DoubleTree by Hilton Florence Metropole family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Florence Metropole is a hit with families.

Does DoubleTree by Hilton Florence Metropole serve breakfast?

Sure does, full breakfast is on offer daily.

Is there a free airport shuttle available at DoubleTree by Hilton Florence Metropole?

No, DoubleTree by Hilton Florence Metropole does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Florence Metropole?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Florence Metropole?

Check-in begins at 2 PM. Check-out time is noon.

DoubleTree by Hilton Florence Metropole Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 420 out of 1001 reviews
Rating 8 - Good. 376 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel very clean . Staff very helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel which is clean and in a good location between the airport and city centre.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and awesome location
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, location is far from main attractions but they have a shuttle/van service and drop you at the tram station which it’s a good deal.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay.
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Great visit
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
The staff was extraordinarily accommodating and welcoming!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, room so clean and nice lace to stsy
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Great hotel!! Staff in front desk very kind and friendly!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with really nice and helpful staff
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is always clean & orderly, staff are approachable, friendly & most helpful!
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to reach by taxi from the airport , staff welcoming when we arrived fairly late at night. Gave my daughter some cookies which were very welcome. The room was very clean and comfortable. The only thing that let it down was the blunt male member of bar staff when I went to get a drink late on. Shuttle driver to get the tram into Florence central was helpful and polite though. We had room service for breakfast which was delivered on time and plentiful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in staff were very helpful especially Samuel
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, well appointed rooms. Very courteous and helpful staff! This hotel is away from city centre. The hotel does offer free shuttle service to the nearest tram station through the day. The trams run every 10 minutes to city center. The hotel has a good fitness ce ter, breakfast buffet and hot spa pool! Giovanni and Samuel the chauffeurs for the shuttle were extremely pleasant and hospitable! All in all - a good stay!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel. Very good and helpful staff all throughout. The elevators do take some time so remember to factor it in your schedule. Rooms are well maintained and stocked with the basics like water and coffee.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Would stay here again.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, within short driving distance to very nice shopping mall.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good views of the city but away from the crowds
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Amenities
Wonderful
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was helpful. This hotel seems to have a lot of groups that can keep the elevators busy creating long wait times. Our room service breakfast order was never picked up thus breakfast never arrived. Good bed. No airport shuttle but taxis readily available.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated hotel with very convenient access to the airport and a shuttle to the train station. Staff were amazing and helpful.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place…
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Clean and newer rooms. Hotel staff friendly
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The staff went above and beyond to ensure we were satisfied with our stay. The staff in every area of service was excellent and the hotel exceeded our expectation. I highly recommend this hotel and will book a stay in the future. Thanks again for easy relax and a wonderful stay.
Stayed 9 nights in Oct 2024