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Hotel Donatello

Property class: 3

Photo gallery for Hotel Donatello

An ornate interior with a high ceiling, columns, and a large clock.
A hotel lobby with a red carpet, a receptionist desk, a statue, and a clock on the wall.
A grand staircase with ornate railings and a chandelier, leading to a room with a large window and a framed picture on the wall.
A hotel room with two beds, a desk, a chair, a mirror, and a window with curtains.
A historic building with a classical facade, multiple windows, and flags.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View map
Piazza Indipendenza 23, Florence, FI, 50129
  • Place, Fortezza da Basso
    ‪5 min walk‬
  • Place, Central Market
    ‪6 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Room

A bedroom with a bed, a desk with a vase of flowers, a chair, and curtains.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a bed, bedside table, lamp, chair, and a large window with curtains.

Classic Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a chandelier, wall-mounted lamps, and a telephone.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with two beds, a desk with a chair, a television, a chandelier, and a decorative wall piece.

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, desk, chair, and a TV on the wall.

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Triple Room

A hotel room with two beds, a wooden herringbone floor, a desk, and a chair.

Classic Triple Room

  • 26 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a desk, a chair, a mirror, a vase with pampas grass, and a window with curtains.

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Florence

Hotel Donatello places you in the centre of Florence, within just a 15-minute stroll of popular places like Piazza di Santa Maria Novella and Piazza del Duomo. Highlights at this hotel include free buffet breakfast and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include a snack bar/deli and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Within a 20-minute walk of this 3-property class Historic Centre of Florence hotel, attractions include Ponte Vecchio and Basilica of Santa Maria Novella.

What's nearby

  • Fortezza da Basso - 5 min walk - 0.5 km
  • Piazza San Marco - 6 min walk - 0.6 km
  • Central Market - 6 min walk - 0.6 km
  • Gallery of the Academy of Florence - 8 min walk - 0.7 km
  • Piazza di Santa Maria Novella - 11 min walk - 1.0 km

Getting around

  • Strozzi - Fallaci Tram Stop - 6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 11 min walk
  • Peretola Airport (FLR) - 22 min drive

Restaurants

  • ‪La Gratella - ‬4 min walk
  • ‪Matto Matto - ‬5 min walk
  • ‪Caffè Rainer - ‬3 min walk
  • ‪La Bohème Restaurant & Pizza - ‬6 min walk
  • ‪Royal India - ‬5 min walk

About this property

Hotel Donatello

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Hotel Donatello. An airport shuttle (available on request) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Florence hotel is smoke free.

  • 59 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Donatello offers 59 air-conditioned accommodations with minibars and a hairdryer. This individually furnished accommodation includes desks. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9 AM to 8 PM on request
  • Parking on site (EUR 40 per day)
  • Extended parking on site (EUR 40 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per person (one-way)
  • Airport shuttle fee per child: EUR 40 (one-way)
  • Self-parking fee: EUR 40 per day
  • Extended parking fee: EUR 40 per night
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number IT048017A1VF7L3QHT

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Donatello Florence
Hotel Donatello
Hotel Donatello Florence
Hotel Donatello Hotel
Hotel Donatello Florence
Hotel Donatello Hotel Florence

Frequently asked questions

What is the cancellation policy at Hotel Donatello?

Hotel Donatello offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Donatello?

Yep, Hotel Donatello has a self car park for EUR 40 per day. A self car park is also available, for a fee. Additionally there is extended parking for EUR 40 per night. Onsite parking is limited.

Is Hotel Donatello family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Donatello is a hit with families.

Does Hotel Donatello serve breakfast?

You bet, complimentary buffet breakfast is available daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel Donatello?

No, but there's an airport shuttle that runs from 9 AM - 8 PM on request for a fee.

What time are check-in & check-out at Hotel Donatello?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Donatello?

Cats and dogs are welcome at Hotel Donatello, with food and water bowls on offer.

Hotel Donatello Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 109 out of 475 reviews
Rating 8 - Good. 200 out of 475 reviews
Rating 6 - Okay. 98 out of 475 reviews
Rating 4 - Poor. 39 out of 475 reviews
Rating 2 - Terrible. 29 out of 475 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall stay; outdoor patios and paid parking.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful breakfast buffet. Great location to walking to all the beautiful sights. Would stay again!!
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and close to main important places
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to walk around Florence city center
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Alvise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Place, 12 minutes from the Cathedral of Santa Maria del Fiore.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. My room was quiet clean and comfortable.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family run hotel was beautiful and the staff/family is very welcoming and accommodating. All touristic places were in walking distance, restaurants near where very good. We had forgotten our wedding ring and they returned it to us and helped in finding it. All in all will go back again !
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
The location was ideal for being fairly close to the train station. The room had ample space and was clean. Part of the door frame around the bathroom was missing so some work needed to be done. I appreciated the included free breakfast in the morning and the courtyard patio to sit in.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Kargan

Liked: Staff & service, property conditions & facilities
Old an
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Danielle

Liked: Property conditions & facilities
The hotel rooms are serviceable. My favorite thing about them was how quiet they were - and the air conditioning worked great. It is very convenient to everything. My only downside is that is appears that showering in the evening means a lukewarm (at best) shower. The breakfasts were typical and the rooms were on the small side but still fine.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean and the staff was helpful. It is close enough to walk to the tourist areas but far enough away that it is really not that close. Close enough to train station for a quick walk or ride (with luggage). We did both and it took about 10-15 min either way. Close to Accademia Gallery. Park area in front was fine during the day but some homeless sleeping there at night. Room was spacious for 4 people and the view overlooked the park. Everything close enough that can be walked.
Stayed 2 nights in Jul 2023
Verified review

4/10 Poor

Gerges

Disliked: Staff & service, amenities
Didn’t line the staff especially night staff
Stayed 2 nights in Nov 2023
Verified review

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is down right disgusting. We showed up excited because the pictures looked cute and it a good walking distance. The female front desk worker is rude, the sheets have blood stains on them after switching rooms and the worst part, is we found bed bugs. They refuse to refund us and are making us stay in their infested hotel. Do not come here. Pay the extra money and stay anywhere else.
Verified review

6/10 Okay

Ivis

Liked: Staff & service, amenities, property conditions & facilities
Mosquitos kept me awake at night
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein schöner Aufenthalt. Alles wunderbar. Herzlichen Dank
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service
Gammelt men hyggeligt hotel, god beliggenhed, gå afstand til det meste og næsten ingen trafikstøj. Morgenmaden var god og enkel. Der var en del støj fra håndværkere som skiftede lamper til nødudgangene og så var der en italiensk skoleklasse som ikke forstod der skulle være ro om natten.Men det er jo hvad man kan rende ind i.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amamos ficar neste hotel, muito bem limpo e bem localizado.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

andreza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Não cheguei a tomar café, mas fomos bem atendidos do início ao fim. Quarto aconchegante e limpo. Vista linda.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Fausto

Disliked: Cleanliness, staff & service, property conditions & facilities
A foi extremamente grosseira desde a nossa chegada. Fizemos a reserva de dois quartos de casal e, ao chegar, só havia quartos com camas de solteiro disponíveis, o que já é um erro grave. Além da falha na reserva, o atendimento foi totalmente inadequado: falta de educação, pouca disposição em ajudar e nenhuma tentativa de resolver o problema de forma profissional. Uma experiência que deixa muito a desejar, principalmente pelo nível do hotel.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness
Recht einfach, aber sauber und alles da. Ruhig. Zimmer war sehr dunkel. Gute Lage zur Innenstadt und Bahnhof.
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Eva-Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nedslidt

Et umoderne, nedslidt hotel. Værelset var kedeligt, badet fungerede dårligt, det gamle skab knirkede, og det var Ikke muligt at lave te/kaffe. Morgenmaden var virkelig dårlig. Jeg kan ikke anbefale dette sted.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗하고 조식도 괜찮습니다.
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Magnus

Liked: Cleanliness
Disliked: Staff & service, room comfort

Inte en gång till.

Kylskåpet fungerade inte, sängen var så hård, vände du sömnen vaknade du. Varierande frukost, beroende på vilken tid du kom för att äta samt vilken dag i veckan du åt på hotellet. Inga tv-kanaler fanns? Du kan inte beställa något i hotellbaren, de hade bara slattar kvar i flaskorna. Annars ligger hotellet centralt och man har nära till allt. Detta hotell har tre stjärnor, men förtjänar bara två.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
POSIZIONE, PARCHEGGIO, GENTILEZZA PERSONALE.
Stayed 3 nights in Sep 2022

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